Trust & Respect ----the Dynamic Duo! Presenter: Pat Purifoy, RN AR Dept. of Health/Family Health Branch/Child & Adolescent Health Section Newborn Screening.

Trust & Respect----the Dynamic Duo!

Presenter: Pat Purifoy, RN

AR Dept. of Health/Family Health Branch/Child & Adolescent Health SectionNewborn Screening Program Manager

Committee Member: ADH Approved Provider Unit for Continuing Education

References for presentation: Dave Bowman: commentator, author, educator,

actor & entrepreneur “The Five best ways to Build….Lose…. Trust”

Steven M. R. Covey: author of “The Speed of Trust: the

one thing that changes everything”

Bobbie Staten: author of “Humor by the Dozen”

Purpose of presentation:

to acknowledge the importance of creating/providing a trusting & respectful

environment

Professionally--------------------Privately

EVERYDAY!

Why this topic?

Inspired by Speaker @ APHA 2007

Lee Ann Danner, RN/BA

“Are Nurses Really Bullies? Hostility in the workplace”

I’m I a trusting soul?Do I trust others?

Do I find placing trust in someone is letting go of the CONTROL?

• Confide in me..• Character trait/dislike..• I am Responsible… • Hate Selfishness…• Take a person as is…• Never Doubt my partner…• My Social circle…• Don’t lie/hide from friends/relatives• I am Helpful…• I try NOT to Depend on any one…

TRUST & RESPECTWhen TRUST exists in an organization or in a

relationship

almost everything else is easier & more comfortable to achieve!

“Amazing Trust & Respect”60+ yrs!!!!!!

Did you know?911

• Gallop Poll Survey results based on telephone interviews with 1,000 adults.

RESPECT “R”

Relationships

Choose your words carefully Acknowledge contributions Honor boundaries Be willing to compromise Show consideration Be strong enough to admit when your are

WRONG! Protect the relationship

RESPECT “E”

Elements- Respect necessarily has an object:

Respect is always directed towardPaid toFelt aboutShown for some objects

Respect“S”

“S”- Self-Respect Important in everyday lifeSelf-esteemSelf-confidenceDignitySense of honorSelf-reliancePride

Practice

Engage

Create

Talk straight

Five best Ways to build trust in the workplace!

• Establish & maintain integrity• Communicate vision & values• Consider all employees as equal partners• Focus on shared, rather than personal goals• Do what’s right, regardless of personal risk.

Respect “P” , “E”, “C” & “T”

PracticePeople are watch & listening….

EngageProactive vs reactive

CreateCreating/providing

Talk straightGiving truth or of self….

Five of the fastest ways to lose trust!

• Act & speak inconsistently

• Seek personal rather than shared gain

• Withhold information

• Lie or tell half-truths

• Be closed-minded

Today & Yesterday! Examples of the 5 principles of

creating TRUST----- in action!

• Great Military & Political Leaders• Highly respected industrial Leaders• Everyday “Joe” or “Josey”

Stories & Quotes: “Trust with an ATTITUDE!”

TRUST: My Dad—the Prom dress“Groovy kid with the short hair’

ATTITUDE: --the magic word! Marilyn Monroe

Martina McBride “Anyway”Will Rogers

Former U.S. Secretary of State Colin Powell

Personality Testfor fun!

4 questions/5 minutes!

• Animal preference!

• One word Description!

• Color vs. Person!

• Favorite number & day of the week!

What does it all mean………..

What will the learner take back with them?

Identify What?

How?

Goals?

Reinforce?

TRUST/RESPECT = the dynamic duo “A lifetime experience with my new friend “Cecil”!

Example of a ultimate trust!

Thank you for your time! Pat