Truphone Case Study: Lucidus Capital Partners

Lucidus Capital Partners

An investment manager with offices in London and New York, Lucidus uses Truphone Mobile Recording to facilitate seamless compliance with industry regulations

The Business ChallengeIndustry regulations required Lucidus to record business calls, but traders found many recording platforms introduced delays and signal issues which impacted business.

Traders also needed constant global data access but Lucidus found many networks were unreliable and costly.

84%reduction in mobile costs

The Truphone SolutionTruphone Mobile Recording uses unique technology to record calls and SMS messages without delays.

Lucidus integrated the system into their existing infrastructure, and Truphone’s global plans provided cost visibility and reduced roaming rates.

Since switching, Lucidus has seen an

Sheriff Ojubele, Chief Technology Officer, Lucidus Capital Partners

“The fact that we’re able to record with Truphone is great; that we also get reliable data connections is brilliant.”

More productiveBy tailoring data plans to their needs, Lucidus has improved productivity on a global scale while also reducing costs.

Compliance made easyTruphone Mobile Recording has helped Lucidus comply with regulations easily and without affecting how staff use their phones.

Business-class supportTruphone’s 24/7 global support and dedicated Service Delivery Managers have ensured Lucidus benefits from business-class support.

Truphone Benefits

Sheriff Ojugbele, Chief Technical Officer, Lucidus Capital Partners

“Porting over was seamless. Our Account Manager has been great. He made it really simple.”

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