Truphone Case Study: Airinmar

AirinmarAs aerospace repair specialists, Airinmar staff must remain available at all times – especially as the company expands into new international markets

The Business ChallengeAirinmar was struggling to control its mobile costs as it grew internationally. Sales teams suffered large data bills and patchy coverage with local networks. They reached out to Truphone, knowing a global network could provide a solution.

David Clarke Management Information Services Manager, Airinmar

“Truphone is a global communication system which is truly unified and it is saving us over and above what any other company could.”

The Truphone SolutionTruphone’s combination of global coverage and local pricing brought Airinmar’s costs under control and eliminated the need for multiple SIMs and devices.

Gary Newson Marketing Executive, Airinmar

“By having multiple international numbers, it’s allowed us to have a local presence on an international scale.”

Local presenceDavid Clarke, Airinmar’s MIS Manager, appreciates having multiple international numbers on one SIM. He tells customers: call us anywhere, anytime, at a local rate.

Superior serviceThe Truphone network covers over 200 countries and offers superior call quality, so Airinmar staff know they can rely on good coverage wherever they go.

Global supportAirinmar benefits from 24/7 global support, as well as a dedicated Service Delivery Manager - so teams always get the service they need.

Truphone Benefits

James Moreland Director of Operations, Airinmar

“Our experience of Truphone is that it’s very cutting edge, very forward thinking and we’re very pleased with their customer service. They’ve kept us up to date with everything that’s going on.”

truphone.com

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