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True Collaboration Key to Video Conferencing Adoption SKU: IN0904353CT
The last year has seen further integration of video conferencing as a key element of unified communications and collaboration among businesses. As a result, most solutions require interoperability, involving the use of multiple vendors of hardware, network, and software components. Despite the slow economy, video conferencing is showing signs of life at the high-end among enterprises adopting telepresence and HD solutions, as well as the desktop for individual users. Much of this growth opportunity is driven by collaboration, the availability of supporting bandwidth, and the decreasing appeal of business travel.
HIGHLIGHTS Current users of video
conferencing capabilities continue to be generally satisfied with their solution and find value in the experience.
The majority of organizations that have implemented a video conferencing capability use IP, as opposed to traditional TDM transport to run the conferences. As was the case in 2007 when only 4% also reported exclusive use of TDM.
57% of Decision-makers indicated their organizations have formal video conferencing policies. Most of these policies are designed to maximize return on the video conferencing investment, particularly when it can be used to mitigate travel.
Convenience and efficiency, as opposed to cost savings, continue to be the key drivers of video conferencing use.
This analysis is an update of end-user and decision-maker opinions over the last 12–15 months. It includes an analysis of current video conferencing users; those who have the capability available and choose not to use it; those who have used video conferencing in the past but no longer do so; and current non-users planning to adopt video conferencing in the next 12 months.
Decision-makers continue to see value in video conferencing and have formulated corporate policies for its use. To date, the benefit of helping businesses to become more “green” environmentally has had limited impact but does seem to be gaining momentum as a driver of adoption.
What’s In the Report? An end-user and decision-maker video conferencing analysis
within the US market
Primary research results contrasting 2007 and 2008 perspectives
Recent vendor announcements and applications
Strategic guidance
For more information or to purchase, see the report online or call 1.480.483.4441.
Sharing, Not Just Seeing, is Key ............................................................................................................................... 1
Data Collection .......................................................................................................................................................... 6
Will the Economy Drive or Hinder Video Conferencing Adoption? ....................................................................... 7
Industry Trends ..................................................................................................................................................... 7
HP ....................................................................................................................................................................... 10