This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Founded in December 1997, Trilogy Health Services is a customer-service-focused provider of senior
living and long-term healthcare services, including independent and assisted living, memory care,
skilled nursing and rehabilitative services.
The Challenge
Despite consistently being recognized as a
top employer in their region, talent acquisi-
tion continued to be a challenge for Trilogy.
With the healthcare unemployment rate shrinking, a
paper-based, manual recruitment process and no way
to connect with mobile, deskless candidates who spend
most of their time on their feet, it was becoming nearly
impossible for Trilogy Health Services to hire top talent.
Faced with a diminishing labor market and ever-chang-
ing industry regulations, Trilogy struggled to fill vacan-
cies for the specialized and diverse positions they
desperately needed, which often left them with more
open positions than available candidates. Worried
that losing top-tier talent was hindering their business
growth, Trilogy knew that they needed not only to
automate their manual workflows, but also to improve
their candidate experience and find a way to effectively
communicate with hard-to-reach candidates – who
their recruiters were text messaging from their own
personal phones.
Trilogy Health Services Arms Recruiters
With iCIMS & TextRecruit to Engage
With Hard-to-Reach Candidates
44% AVERAGE RESPONSE RATE
1 HOUR AVERAGE RESPONSE TIME
50% RESPONSE RATE BOOMERANG-EMPLOYEE
CAMPAIGN
“We are confident in our results,
knowing we are using some
of the best products the market
has to offer.”
John Turner,
human resources tech analyst, Trilogy Health Services