TribePad & KFC - inhouserecruitment.co.uk · MY KFC JOURNEY 8 Started with KFC in Payroll 2003 –2 yrs. Promoted into Finance 2005 -2014 2014 - Current Moved into HR LEVEL 5 CIPD:

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CHANGING THE HIRING MENU: FOCUSING ON APPRENTICES

NIC GRAF – EDUCATION COORDINATOR

MY KFC JOURNEY 8

Started with

KFC in Payroll

2003 – 2 yrs.

Promoted into

Finance

2005 -20142014 -

Current

Moved into HR

LEVEL 5 CIPD: NOW ALL ABOUT PEOPLE NOT NUMBERS ☺

OLD MODEL VS. NEW9

WHY THE CHANGE? 10

TO SUMMARISE… 11

THE APPRENTICESHIP LEVY & STANDARDS

▪ ONE OF THE DRIVING FACTORS TO SUB CONTRACT A TRAINING PROVIDER TO SUPPORT THE MANAGEMENT OF LEARNERS AND THE APPRENTICESHIP SERVICE (TAS)

▪ CHANGE IN APPRENTICESHIP DELIVERY FROM FRAMEWORK TO STANDARDS

CHANGE IN EQUITY STORES: FROM 230 DOWN TO 50. EFFECTIVE APRIL/MAY 2018

▪ WILL ONLY BE FINANCIALLY SUPPORTING EQ. WITH EDUCATION PROGRAMMES FUNDED BY THE LEVY. HOWEVER, EQ. WILL LIKELY TO CO-INVEST

▪ FRANCHISE WILL ONLY SUPPORT EDUCATION PROGRAMME IF THEY ARE A LEVY PAYING EMPLOYER ONLY

▪ GRADUATE PROGRAMME SHAKE-UP

OUT SOURCED APPRENTICESHIP TO THE TRAINING PROVIDER

▪ EXPERTS IN THEIR FIELD ABLE TO GROW APPRENTICESHIPS

▪ INTERNAL TRAINING WASN'T SUSTAINABLE IN THE ‘NEW W0RLD’ OF APPRENTICESHIP STANDARDS AS OPPOSED TO THE OLD FRAMEWORK.

NEW MODEL IN DETAIL

INITIAL LAUNCH JUNE 2017 – PHASED ROLL-OUT UNDERWAY

L2 APPRENTICESHIP

• AWARDING BODY PEOPLE 1ST

• EPA ASSESSOR: INNOVATE

AWARDING

• AIMED AT TM

L3 APPRENTICESHIP

• AWARDING BODY PEOPLE 1S

• EPA ASSESSOR: INNOVATE

AWARDING

• AIMED AT TTL/TL

L4 APPRENTICESHIP

• AWARDING BODY PEOPLE 1ST

• EPA ASSESSOR: INNOVATE

AWARDING

• AIMED AT ARGM - RGM

CHARTERED MANAGEMENT DEGREE APPRENTICESHIP

• OPEN TO ALL TM-ABOVE

• PILOTED 2017 (DUE TO

COMPLETE 2020)

SENIOR LEADERS MASTERS APPRENTICESHIP

• OPEN TO EMPLOYEES WITH 2.1

• MANAGER NOMINATION ONLY

• PILOT 2018

GRADUATE RECRUITMENT –FUNCTIONAL SPECIALIST

• PILOT 2018

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APPRENTICESHIP REFLECTIONS 13

New World➢ Several systems – but not all stores

➢ Sub-contracted to Lifetime training provider

➢ No audit risk

➢ L3 no longer mandatory , so not a blocker

➢ All programmes funded by the Levy

➢ Delivery model - Standards plus EPA 12-15 month

➢ Functional Skill pass rate: 62%

➢ TribePad: Launching Apprenticeship Applications 2018

Old World➢ One system (Inc. commercially funded learners)

➢ Managed in-house by KFC Education coaches (EC)

➢ Audit risk

➢ L3 was Mandatory to progress to Team Leader.

➢ L2 funded by the government

➢ Delivery Model: Frameworks (12m & 1 day)

➢ Functional Skill pass rate: 34%

14GRADUATES: THE REALITY

KEY ACHIEVEMENTS: APPRENTICESHIPS

>800 APPRENTICESHIP GRADUATES ALL

RECOGNISED AND CELEBRATED THE KFC WAY

(SINCE THE PILOT 2011)

RECOGNITION: ‘APPRENTICESHIP PROGRAMME OF

THE YEAR’ AWARD 2016

LAUNCHED WITH TRAINING PROVIDER: LIFETIME

2017FUNCTIONAL SKILLS SUCCESS RATES DOUBLED

(SINCE THE LIFETIME PARTNERSHIP)

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OUR 2018 VISION: 16

KFC CUSTOMER CAN FEEL IT

FEEL VALUED:EDUCATION IS A

REWARD NOT A CHORE

SUPPORTS RETENTION

EDUCATION FOR ALL - NOT JUST IN HOSPITALITY

GET TO THE NEXT LEVEL: .SKILLS TO ACHIEVE

.MAPPED TO KFC INTERNAL TRAINING

(SEE NEXT SLIDE)

WORK EXPERIENCE PLACEMENT TO GAIN

INVALUABLE EMPLOYABILITY SKILLS

2018 VISION

EDUCATION IS MAPPED TO INTERNAL TRAINING 17

Q&A