Transforming Your Brand to Meet the Changing Needs of Your Customers Presented by Trevor Haynes, Chief Business Development Officer, Subway® Subway® and related assets are registered trademarks of Subway IP Inc. ©2017 SIP.
Transforming Your Brandto Meet the Changing Needs of Your Customers
Presented by Trevor Haynes, Chief Business Development Officer, Subway®Subway® and related assets are registered trademarks of Subway IP Inc. ©2017 SIP.
The world has changed
The world has changed
Digital presencehas become table stakes
The world has changed
Valuemore important than ever
The world has changed
Environmenthas changed
The bar on
Brands need to pivot quickly
Place Product People
PlaceOrlando, Florida, U.S.
Manchester, UK
Décor A fresh take on
Ordering Experience An enhanced
Our Digital PlatformsBuilding on
Products
Simpler IngredientsMoving toward
People
Valuing “Learning”Shifting from “training” to
employee engagement
Increased
is accompanied by a
12% increase
in
customer satisfaction
Organizations with
stronglearning
have
cultures
and are better able to meet future demands
higher productivity
Lessons Learned