91 % 82 % 33 % Plan to increase virtual training use in 2013 Which characteristics matter most Virtual training Use of quizzes, polls and social media Facilitation skills Voice inflection Technology expertise Topic expertise Funny Plan to increase use by more than 25% Considering virtual learning environments in next 6-12 months Considering training webinars HR & TRAINING PROFESSIONALS PERCENTAGE WHO WANT TO OFFER MORE ENGAGING TRAINING MATERIALS VIRTUAL TRAINER WHAT IS THE BEST VIRTUAL ENVIRONMENT APPLICATION PRIMARY BENEFITS SURVEY OF OVER 3000 TRAINING & HR EXECS AND THIS IS WHAT THEY HAD TO SAY. VIRTUAL COMMUNICATIONS TRENDS IN VIRTUAL LEARNING 2013 74 % 72 % 64 % 88 % 62 % 57 % 48 % 41 % CUSTOMER/PRODUCT TRAINING NEW HIRE ONBOARDING ADMINISTRATIVE TOPICS SALES TRAINING IT TRAINING 83 % convenience 79 % cost 52 % expert involvement 43 % participation 83 % travel time 83 % 74 % 69 % 60 % 50 % 38 % consistency