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Trends in Internal Communication and some thoughts about cultural implications for IC practitioners Steve Doswell Chief Executive, IoIC Past President, FEIEA
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Trends in Internal Communication and some thoughts about cultural implications for IC practitioners Steve Doswell Chief Executive, IoIC Past President,

Jan 01, 2016

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Piers Fisher
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Page 1: Trends in Internal Communication and some thoughts about cultural implications for IC practitioners Steve Doswell Chief Executive, IoIC Past President,

Trends in Internal Communication

and some thoughts about cultural implications for IC

practitioners

Steve DoswellChief Executive, IoICPast President, FEIEA

Page 2: Trends in Internal Communication and some thoughts about cultural implications for IC practitioners Steve Doswell Chief Executive, IoIC Past President,

IoIC – a brief introduction

Helping to build an emerging profession

Page 3: Trends in Internal Communication and some thoughts about cultural implications for IC practitioners Steve Doswell Chief Executive, IoIC Past President,

Four key beliefs

Internal communication is an emerging profession

IC draws from several disciplines (HR, PR, OD, CM)... And this hybridity gives IC its distinctnessIC and its practitioners are

concerned with business success through effective communication. IC helps to inspire, engage, mobilise and develop people in organisations.

We foster mutual understanding between people in organisations – that helps both to achieve their goals

Page 4: Trends in Internal Communication and some thoughts about cultural implications for IC practitioners Steve Doswell Chief Executive, IoIC Past President,

The ‘Spine’

Qualifications: Accred-itation Programme

Continuing Prof. development

Competency/career mapping

SettingStandards Assessment

Awards and ratings

Events

Research/Publications

Advocacy

Insight

MEMBERSH IP

CompetentProfessionalPractice

Training

Page 5: Trends in Internal Communication and some thoughts about cultural implications for IC practitioners Steve Doswell Chief Executive, IoIC Past President,

Accreditation Framework

New University of Central Lancashire MA in IC offers one module exemption for practitioners who hold IoIC Advanced Diploma

MASTERS-EQUIVALENT

PG DIPLOMA IN IC MANAGEMENT

ADVANCED LEVEL

FOUNDATION LEVELTier 1

Tier 2

Tier 3

Tier 4

External academic

accreditation

KINGSTONUniversity

Designed/delivered by IoIC

Designed/delivered

by Kingston

Meets IoIC curriculum

Page 6: Trends in Internal Communication and some thoughts about cultural implications for IC practitioners Steve Doswell Chief Executive, IoIC Past President,

IC: benchmarking

Awards competitions, reports, peer-to-peer visits

Page 7: Trends in Internal Communication and some thoughts about cultural implications for IC practitioners Steve Doswell Chief Executive, IoIC Past President,

Internal communication in a European context

Connecting Europe’s communicators…

www.feiea.com

ROMCOM

IoIC is a member of the FEIEA Federation

Page 8: Trends in Internal Communication and some thoughts about cultural implications for IC practitioners Steve Doswell Chief Executive, IoIC Past President,

trends in internal communication

Page 9: Trends in Internal Communication and some thoughts about cultural implications for IC practitioners Steve Doswell Chief Executive, IoIC Past President,

trends in internal communication

Why ?

Page 10: Trends in Internal Communication and some thoughts about cultural implications for IC practitioners Steve Doswell Chief Executive, IoIC Past President,

… wonders of the world

Page 11: Trends in Internal Communication and some thoughts about cultural implications for IC practitioners Steve Doswell Chief Executive, IoIC Past President,

… deadly sins

Page 12: Trends in Internal Communication and some thoughts about cultural implications for IC practitioners Steve Doswell Chief Executive, IoIC Past President,

… deadly sins

Deadly sins also available in men’s sizes…

Page 13: Trends in Internal Communication and some thoughts about cultural implications for IC practitioners Steve Doswell Chief Executive, IoIC Past President,

trends in internal communication

Page 14: Trends in Internal Communication and some thoughts about cultural implications for IC practitioners Steve Doswell Chief Executive, IoIC Past President,

High mediationFrom…

Trends in internal communication - 1

Page 15: Trends in Internal Communication and some thoughts about cultural implications for IC practitioners Steve Doswell Chief Executive, IoIC Past President,

Trends in internal communication - 1

Low/no mediation

To…

Page 16: Trends in Internal Communication and some thoughts about cultural implications for IC practitioners Steve Doswell Chief Executive, IoIC Past President,

ControlFrom…

Trends in internal communication - 2

Page 17: Trends in Internal Communication and some thoughts about cultural implications for IC practitioners Steve Doswell Chief Executive, IoIC Past President,

Trends in internal communication - 2

Moderation

To…

Page 18: Trends in Internal Communication and some thoughts about cultural implications for IC practitioners Steve Doswell Chief Executive, IoIC Past President,

BroadcastFrom…

Trends in internal communication - 3

Page 19: Trends in Internal Communication and some thoughts about cultural implications for IC practitioners Steve Doswell Chief Executive, IoIC Past President,

Trends in internal communication - 3

Jam

To…

Page 20: Trends in Internal Communication and some thoughts about cultural implications for IC practitioners Steve Doswell Chief Executive, IoIC Past President,

CommandFrom…

Trends in internal communication - 4

Page 21: Trends in Internal Communication and some thoughts about cultural implications for IC practitioners Steve Doswell Chief Executive, IoIC Past President,

Trends in internal communication - 4

Conversation

To…

Page 22: Trends in Internal Communication and some thoughts about cultural implications for IC practitioners Steve Doswell Chief Executive, IoIC Past President,

DoFrom…

Trends in internal communication - 5

Page 23: Trends in Internal Communication and some thoughts about cultural implications for IC practitioners Steve Doswell Chief Executive, IoIC Past President,

Trends in internal communication - 5

Advise

To…

Page 24: Trends in Internal Communication and some thoughts about cultural implications for IC practitioners Steve Doswell Chief Executive, IoIC Past President,

OutputFrom…

Trends in internal communication - 6

Page 25: Trends in Internal Communication and some thoughts about cultural implications for IC practitioners Steve Doswell Chief Executive, IoIC Past President,

Trends in internal communication - 6

Input

To…

Page 26: Trends in Internal Communication and some thoughts about cultural implications for IC practitioners Steve Doswell Chief Executive, IoIC Past President,

Trends in internal communication - 7Top downFrom…

Page 27: Trends in Internal Communication and some thoughts about cultural implications for IC practitioners Steve Doswell Chief Executive, IoIC Past President,

Trends in internal communication - 7

Viral

To…

Page 28: Trends in Internal Communication and some thoughts about cultural implications for IC practitioners Steve Doswell Chief Executive, IoIC Past President,

trends in internal communication

Page 29: Trends in Internal Communication and some thoughts about cultural implications for IC practitioners Steve Doswell Chief Executive, IoIC Past President,

Hvala lepa! [email protected]

Page 30: Trends in Internal Communication and some thoughts about cultural implications for IC practitioners Steve Doswell Chief Executive, IoIC Past President,

Hvala lepa! [email protected]!