You can listen to today’s webinar using your computer’s speakers or you may dial into the teleconference. If you would like to join the teleconference, please dial 1.650.479.3208 and enter access code: 925 980 591 #. You will be on hold until the seminar begins. #CLOwebinar
Trends in Global Business Communication and Their Implications for Global Companies
May 26, 2015
Whether you’re in Boston, Beijing, Dubai or Delhi, Business English is critical to success in global business. It’s the global language of business, yet 70% of global workers are estimated to be non-native English speakers. So ask yourself, are you providing enough support to ensure that 100% of your employees can effectively work in English? Or might poor English be a barrier at your company, preventing many of your employees from becoming high-performing—and profitable—members of your workforce?
A new survey of more than 25,000 global employees confirms that workers consider Business English skills essential for career advancement and are craving significant skills improvement. The survey reveals that:
The average Business English skill level of a global employee is insufficient compared to job requirements—which translates into workers who are unable to meet the performance demands of today’s global economy
4 out of 5 global workers say they need to use English in the workplace on a weekly basis
9 in 10 say they need to improve their skills within the next two years
More than 90% say English skills are important or required to get a promotion
Industries with the lowest Business English proficiency levels have gotten worse since last year
Attend this webinar to:
Discover the surprising results of the latest Business English competency benchmark for global companies
Learn about the implications of poor Business English on your business, industry and country
Get actionable ideas to break through the English barrier and improve the Business English skills of your workforce immediately
Together these insights will help you successfully break the Business English barrier at your company by maximizing your existing investments in L&D programs and your people.
A new survey of more than 25,000 global employees confirms that workers consider Business English skills essential for career advancement and are craving significant skills improvement. The survey reveals that:
The average Business English skill level of a global employee is insufficient compared to job requirements—which translates into workers who are unable to meet the performance demands of today’s global economy
4 out of 5 global workers say they need to use English in the workplace on a weekly basis
9 in 10 say they need to improve their skills within the next two years
More than 90% say English skills are important or required to get a promotion
Industries with the lowest Business English proficiency levels have gotten worse since last year
Attend this webinar to:
Discover the surprising results of the latest Business English competency benchmark for global companies
Learn about the implications of poor Business English on your business, industry and country
Get actionable ideas to break through the English barrier and improve the Business English skills of your workforce immediately
Together these insights will help you successfully break the Business English barrier at your company by maximizing your existing investments in L&D programs and your people.
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You can listen to today’s webinar using your computer’s speakers or you may dial into the teleconference.
If you would like to join the teleconference, please dial 1.650.479.3208 and enter access code: 925 980 591 #.
You will be on hold until the seminar begins.
#CLOwebinar
Speakers: Tom KahlPresidentGlobalEnglish
Alessandra MiataHR ManagerCapgemini Italy
John HeymanDirector, Content Development & DeliveryUnisys University
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Speakers: Tom KahlPresidentGlobalEnglish
Alessandra MiataHR ManagerCapgemini Italy
John HeymanDirector, Content Development & DeliveryUnisys University
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TODAY’S SPEAKERS
AlessandraMiataHR ManagerCapgemini Italy
Tom KahlPresidentGlobalEnglish
John HeymanDirector Content Development & Delivery Unisys University
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AGENDA
Today’s corporate environment
Results from the 2013 Business English Index
Methodology
2013 Average BEI Implications
Country and Industry Sector Results
Customer Success: Unisys and Capgemini Italy
Live Q&A
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10 | ConfidentialSource: Corporate Executive Board, Executive Guidance, on Breakthrough Performance in the New Work Environment, 2013
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11 | ConfidentialSource: The Globalization of English Report, GlobalEnglish Corporation, 2013
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Source: “Predictions for 2013:Corporate Talent, Leadership and HR—Nexus of Global Forces Drives New Models for Talent,” Bersin, by Deloitte Deloitte Consulting, LLP, January 2013
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This figure, while underscoring a continued need for improvements in Business English proficiency, represents a 14 percent increase from 4.15 in 2012
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Saved time contributes $750,000 annually in productivity gains for every 1,000 employees
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Customer success stories
John HeymanDirector Content Development & Delivery Unisys University
AlessandraMiataHR ManagerCapgemini Italy
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Industry: Global IT Services (consulting, technology and outsourcing services)
Head quartered: France
Employees: 125,110
Founded: 1967
Areas served: 44 worldwide countries
Visible, clearly stated, and continual buy-in from Capgemini Italy CEO Maurizio Mondani made it clear to everyone in the organization that increased Business English proficiency was a company-wide priority.
Capgemini
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Challenge• Risk that its employee’s
Business English proficiency wasn’t robust enough to deliver world-class IT consulting across the globe
• High levels of English proficiency is an employment requirement
Solution• Learning program
addresses relevant business situations
• Personalizing levels of study for each individual
• Combining online instruction with a dedicated virtual coach over the phone
Results• Net savings of more
than $1.1million • 92% of users are active
in the program• Approximately 2900
person days in improved productivity annually
• Average employee productivity gain of 1.8hrs per week
Capgemini
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Industry: Information Technology
Head quartered: United States
Employees: 22,900
Founded: 1986 (created through merger)
Areas served: Worldwide
You have people contributing more in meetings, speaking more because they’re not self-conscious. The managers tell us employees read better, write better emails and are more productive in meetings because you don’t have to ask them questions—they’re just more comfortable. The people who matter are telling us it’s making a difference.
—John Heyman, Director Content Development & Delivery, Unisys University
Unisys
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Challenge• Winning an outsourcing
contract with a mostly non-native-English speaking team created a need for improved Business English language skills for the project to be successful
• A growing non-native English speaking population creates communication and productivity challenges
Solution•An engaging program that employees want to participate in•Complete support for the program across all levels —assessment, highly engaging instruction and performance support•Program is scalable and cost-effective enough to deploy around the globe in about 100 countries
Results• 89% of our employees
indicate that they will be more successful in their careers
• Employees reported 2.1 hours saved per week due to better English language skills
• Potential company-wide savings of 636,048 hours per year (assuming all 7,572 users saved 2.1 hours/week and worked 40 weeks each year )
Unisys
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Thank you!
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Further reading
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Speakers: Tom KahlPresidentGlobalEnglish
Alessandra MiataHR ManagerCapgemini Italy
John HeymanDirector, Content Development & DeliveryUnisys University
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