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Tre OfficeScan (OSCE) agent deployment using SCCM 2016 OSCE XG Service Pack 1 (SP1)
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Tre OfficeScan (OSCE) agent deployment using SCCM 2016 · PDF fileTrend Micro OfficeScan Corporate Edition (OSCE

Mar 12, 2018

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Page 1: Tre OfficeScan (OSCE) agent deployment using SCCM 2016 · PDF fileTrend Micro OfficeScan Corporate Edition (OSCE

Tre OfficeScan (OSCE) agent deployment using SCCM 2016

OSCE XG Service Pack 1 (SP1)

Page 2: Tre OfficeScan (OSCE) agent deployment using SCCM 2016 · PDF fileTrend Micro OfficeScan Corporate Edition (OSCE

Trend Micro OfficeScan Corporate Edition (OSCE)

© 2018 Trend Micro Inc. 2

Information in this document is subject to change without notice. The names of companies, products, people, characters,

and/or data mentioned herein are fictitious and are in no way intended to represent any real individual, company,

product, or event, unless otherwise noted. Complying with all applicable copyright laws is the responsibility of the user.

Copyright © 2018 Trend Micro Incorporated. All rights reserved.

No part of this publication may be reproduced, photocopied, stored in a retrieval system, or transmitted without the

express prior written consent of Trend Micro Incorporated.

All other brand and product names are trademarks or registered trademarks of their respective companies or

organizations

Released: January 2018

Page 3: Tre OfficeScan (OSCE) agent deployment using SCCM 2016 · PDF fileTrend Micro OfficeScan Corporate Edition (OSCE

Trend Micro OfficeScan Corporate Edition (OSCE)

© 2017 Trend Micro Inc. 3

Contents

Chapter 1: Overview ............................................................................................... 5

Chapter 2: Preparing the agent MSI package ................................................... 6

Chapter 3: Deploying the agent MSI package ................................................... 7

Chapter 4: Updating the OfficeScan agent ...................................................... 18

Page 4: Tre OfficeScan (OSCE) agent deployment using SCCM 2016 · PDF fileTrend Micro OfficeScan Corporate Edition (OSCE
Page 5: Tre OfficeScan (OSCE) agent deployment using SCCM 2016 · PDF fileTrend Micro OfficeScan Corporate Edition (OSCE

Trend Micro OfficeScan Corporate Edition (OSCE)

© 2017 Trend Micro Inc. 5

Chapter 1: To use System Center Configuration Manager (SCCM) 2016 to deploy an OfficeScan (OSCE) XG Service Pack 1 (SP1) agent:

1. Prepare an agent MSI package.

2. Deploy the agent MSI package using SCCM.

3. Update the OfficeScan agent.

The detailed steps are provided in the following chapters.

Page 6: Tre OfficeScan (OSCE) agent deployment using SCCM 2016 · PDF fileTrend Micro OfficeScan Corporate Edition (OSCE

Trend Micro OfficeScan Corporate Edition (OSCE)

© 2018 Trend Micro Inc. 6

Chapter 2:

To prepare the agent MSI package:

1. On the OfficeScan server, go to <Server installation folder>\PCCSRV\Admin\Utility\ClientPackager\.

2. Double-click ClnPack and create an MSI package.

3. Move the MSI package to the SCCM server.

4. On the SCCM server, create a folder and place the MSI package into it.

Page 7: Tre OfficeScan (OSCE) agent deployment using SCCM 2016 · PDF fileTrend Micro OfficeScan Corporate Edition (OSCE

Trend Micro OfficeScan Corporate Edition (OSCE)

© 2018 Trend Micro Inc. 7

Chapter 3:

To deploy the agent MSI package using SCCM 2016:

1. On the SCCM console, click Software Library > Application Management.

2. Right-click on Packages > Click Create Package.

3. In the Name field, type “Trend Micro OfficeScan Agent”.

Page 8: Tre OfficeScan (OSCE) agent deployment using SCCM 2016 · PDF fileTrend Micro OfficeScan Corporate Edition (OSCE

Trend Micro OfficeScan Corporate Edition (OSCE)

© 2018 Trend Micro Inc. 8

4. Tick the checkbox for “The package contains source files” and click Browse….

5. Select “Local folder on site server” and click Browse… to locate the folder.

6. Click OK > Next.

Page 9: Tre OfficeScan (OSCE) agent deployment using SCCM 2016 · PDF fileTrend Micro OfficeScan Corporate Edition (OSCE

Trend Micro OfficeScan Corporate Edition (OSCE)

© 2018 Trend Micro Inc. 9

7. Select “Standard program” and click Next.

8. Under “Specify information about this standard program”, use the following information for the specified fields:

● Name: Agent install

● Command line: msiexec.exe /i Agent.msi /q /l* C:\agentinstall.log

● Startup folder:

● Run: Hidden

● Program can run: Whether or not a user is logged on

NOTE

Page 10: Tre OfficeScan (OSCE) agent deployment using SCCM 2016 · PDF fileTrend Micro OfficeScan Corporate Edition (OSCE

Trend Micro OfficeScan Corporate Edition (OSCE)

© 2018 Trend Micro Inc. 10

9. Click Next.

10. Select “The program can run only on specified platforms”.

11. Refer to the System Requirements document and select the supported platform.

Page 11: Tre OfficeScan (OSCE) agent deployment using SCCM 2016 · PDF fileTrend Micro OfficeScan Corporate Edition (OSCE

Trend Micro OfficeScan Corporate Edition (OSCE)

© 2018 Trend Micro Inc. 11

12. Click Next.

13. Click Next twice and then click Close.

Page 12: Tre OfficeScan (OSCE) agent deployment using SCCM 2016 · PDF fileTrend Micro OfficeScan Corporate Edition (OSCE

Trend Micro OfficeScan Corporate Edition (OSCE)

© 2018 Trend Micro Inc. 12

14. On the lower panel, select Programs and right-click on Agent install, then click Deploy.

15. Click Browse… on the Collection line.

NOTE Please do not deploy the program on the same machine multiple times.

Page 13: Tre OfficeScan (OSCE) agent deployment using SCCM 2016 · PDF fileTrend Micro OfficeScan Corporate Edition (OSCE

Trend Micro OfficeScan Corporate Edition (OSCE)

© 2018 Trend Micro Inc. 13

16. Select Device Collections and choose a collection to install the OfficeScan agent, then click OK.

17. Click Add to configure the Distribution point.

Page 14: Tre OfficeScan (OSCE) agent deployment using SCCM 2016 · PDF fileTrend Micro OfficeScan Corporate Edition (OSCE

Trend Micro OfficeScan Corporate Edition (OSCE)

© 2018 Trend Micro Inc. 14

18. Select the distribution points and click OK > Next.

19. For the Purposed dropdown, select Required and click Next.

Page 15: Tre OfficeScan (OSCE) agent deployment using SCCM 2016 · PDF fileTrend Micro OfficeScan Corporate Edition (OSCE

Trend Micro OfficeScan Corporate Edition (OSCE)

© 2018 Trend Micro Inc. 15

20. Specify the schedule for this deployment and click Next.

21. There is no need to modify User Experience. Just click Next.

NOTE

Page 16: Tre OfficeScan (OSCE) agent deployment using SCCM 2016 · PDF fileTrend Micro OfficeScan Corporate Edition (OSCE

Trend Micro OfficeScan Corporate Edition (OSCE)

© 2018 Trend Micro Inc. 16

22. Specify how to run the content and click Next.

23. Click Next twice, then click Close.

Page 17: Tre OfficeScan (OSCE) agent deployment using SCCM 2016 · PDF fileTrend Micro OfficeScan Corporate Edition (OSCE

Trend Micro OfficeScan Corporate Edition (OSCE)

© 2018 Trend Micro Inc. 17

24. Go to Assets and Compliance > Devices and right-click on the collection.

25. Select Client Notification and click Download Computer Policy and Evaluate Application Deployments.

Page 18: Tre OfficeScan (OSCE) agent deployment using SCCM 2016 · PDF fileTrend Micro OfficeScan Corporate Edition (OSCE

Trend Micro OfficeScan Corporate Edition (OSCE)

© 2018 Trend Micro Inc. 18

Chapter 4:

To update the OfficeScan agent:

1. Create a newer version of the OfficeScan agent MSI package.

2. Move this version to the same folder as the old one.

3. On the SCCM console, right-click on Trend Micro OfficeScan Agent package and click Update Distribution Points, then click OK.

4. Right-click on Trend Micro OfficeScan Agent and click Create Program.

NOTE Please at least keep the initial installing package in the folder.

Page 19: Tre OfficeScan (OSCE) agent deployment using SCCM 2016 · PDF fileTrend Micro OfficeScan Corporate Edition (OSCE

Trend Micro OfficeScan Corporate Edition (OSCE)

© 2018 Trend Micro Inc. 19

5. Select “Standard program” and click Next.

6. Under “Specify information about this standard program”, use the following information for the specified fields:

● Name: Agent update

● Command line: msiexec.exe /fvo New.msi /q /l* C:\agentupdate.log

● Startup folder:

● Run: Hidden

● Program can run: Whether or not a user is logged on

NOTE Leave

Page 20: Tre OfficeScan (OSCE) agent deployment using SCCM 2016 · PDF fileTrend Micro OfficeScan Corporate Edition (OSCE

Trend Micro OfficeScan Corporate Edition (OSCE)

© 2018 Trend Micro Inc. 20

7. Click Next.

8. Select “The program can run only on specified platforms”.

9. Refer to the System Requirements document and select the supported platform.

10. Click Next.

Page 21: Tre OfficeScan (OSCE) agent deployment using SCCM 2016 · PDF fileTrend Micro OfficeScan Corporate Edition (OSCE

Trend Micro OfficeScan Corporate Edition (OSCE)

© 2018 Trend Micro Inc. 21

11. Click Next twice, then click Close.

12. On the lower panel, select Programs and right-click on Agent update, then click Properties.

13. Go to the Advanced tab and tick “Run another program first”.

Page 22: Tre OfficeScan (OSCE) agent deployment using SCCM 2016 · PDF fileTrend Micro OfficeScan Corporate Edition (OSCE

Trend Micro OfficeScan Corporate Edition (OSCE)

© 2018 Trend Micro Inc. 22

14. For Package, click Browse… and select Trend Micro OfficeScan Agent.

15. For Program, select “Agent install” and click OK.

16. On the lower panel, select Programs and right-click on Agent update, then click Deploy.

Page 23: Tre OfficeScan (OSCE) agent deployment using SCCM 2016 · PDF fileTrend Micro OfficeScan Corporate Edition (OSCE

Trend Micro OfficeScan Corporate Edition (OSCE)

© 2018 Trend Micro Inc. 23

17. For Collection, click Browse….

18. Select Device Collections and choose the collection to install OfficeScan agent, then click OK.

Page 24: Tre OfficeScan (OSCE) agent deployment using SCCM 2016 · PDF fileTrend Micro OfficeScan Corporate Edition (OSCE

Trend Micro OfficeScan Corporate Edition (OSCE)

© 2018 Trend Micro Inc. 24

19. Specify the distribution points and click Next.

20. For Purpose, select Required and click Next.

Page 25: Tre OfficeScan (OSCE) agent deployment using SCCM 2016 · PDF fileTrend Micro OfficeScan Corporate Edition (OSCE

Trend Micro OfficeScan Corporate Edition (OSCE)

© 2018 Trend Micro Inc. 25

21. Specify the schedule for this deployment and click Next.

22. There is no need to modify User Experience. Just click Next.

NOTE

Page 26: Tre OfficeScan (OSCE) agent deployment using SCCM 2016 · PDF fileTrend Micro OfficeScan Corporate Edition (OSCE

Trend Micro OfficeScan Corporate Edition (OSCE)

© 2018 Trend Micro Inc. 26

23. Specify how to run the content and click Next.

24. Click Next twice, then click Close.

Page 27: Tre OfficeScan (OSCE) agent deployment using SCCM 2016 · PDF fileTrend Micro OfficeScan Corporate Edition (OSCE

Trend Micro OfficeScan Corporate Edition (OSCE)

© 2018 Trend Micro Inc. 27

25. Go to Assets and Compliance > Devices and right-click on the collection.

26. Select Client Notification and click Download Computer Policy and Evaluate Application Deployment.