Travelport Empowers the Travel Managers of Tomorrow Presenter: Peter S. Shin Travelport Partnerships & Alliances.

Travelport Empowers the Travel Managers of Tomorrow

Presenter:

Peter S. ShinTravelport Partnerships & Alliances

Technology Trends & Open Platforms

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Developer Network

Web Service

API powered platforms

Evolving Travel Industry Dynamics

• Google moving into travel space with acquisition of ITA and Frommer’s – the importance of controlling data/content and distribution

• Flow of venture funding into the travel start-up community – the next generation of travel apps, mobile

• Spread of developer networks and flexible platforms to innovate– Comprehensive API’s/Desktops that are developer friendly– App stores

• Emergence of multiple touch points in the Corporate space– Contextual interaction with travelers – Tripit acquired by Concur

• Continued pressure for corporations to manage travel spend– Reporting and data analytics

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Creating the Travelport Platform

UAPI

Travelport Developer Network

Universal Desktop SDK

Travelport App Store / Marketplace

Single interface to a comprehensive set

of travel content

Capability to customize and extend the travel agency

desktop

Commercial & Support framework for engaging third party developers

Commercial model for

meeting travel agency needs

and integrating local long-tail

content

Travelport Rooms and More

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Travelport Mobile Agent

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Travelport Smartpoint

Seat maps, hotels and cars are confirmed with fill-in

boxes / point-and-click OR traditional formats!

Hotel images and interactive seat maps

bring additional information into the

booking process when you need it the most

Managing multiple traveller touch points a challenge and opportunity…

Inspiration

Shopping

Booking

Payment

Pre-trip preparation

Travel & Services

Post- trip

Evaluation

Source: 2009 Airline IT Trends Survey, Airline Business & SITA; Travelport analysis

Mobile

Social MediaWeb

Electronic Itinerary

Agent

Supplier.com

Touch Points

Travel Agencies

Corporations

AdjacentBusinessPartners

OTAs

Alliance Partners

Touch Points

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What does it all mean?

• Travel technology companies need to embrace developer community– Formal Developer Programs

• Seek and harvest innovation• Speed to market, manage cost, decreased load on internal

systems• Global mindset

• Content is king– Aggregate GDS & Non GDS content in one API– Global solutions

• Build a developer friendly agent platform– Allow developers to easily build apps– Bespoke solutions increase efficiency, diminish waste

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