Translating Siebel Workgroups to Service Cloud Queues (1) (2)

7/23/2019 Translating Siebel Workgroups to Service Cloud Queues (1) (2)

http://slidepdf.com/reader/full/translating-siebel-workgroups-to-service-cloud-queues-1-2 1/16

Siebel Service Cloud

AE GGO_LAT_SOUTH_TECH

AE GGO_LAT_SOUTH_TECH

AE, AE,

AMERICAS_US_IBM_TP AMERICAS_US_IBM_TP

AMERICAS_US_IBM_TP, AMERICAS_US_IBM_TP,

AMERS_ASIA_HLDNG_LIPPER_DATA CONT_LIP_HLDNG_ASIA

AMERS_ASIA_HLDNG_LIPPER_DATA, EUR_GDN_HLDNG_LIPPER_DATA, GLO_OFFICERS_DATA,

GLO_TF_OWNERSHIP_DATA, GLO_TF_PROFILES_DATA,

AMERS_ASIA_HLDNG_LIPPER_DATA,

EUR_GDN_HLDNG_LIPPER_DATA,

GLO_OFFICERS_DATA,

GLO_TF_OWNERSHIP_DATA,

GLO_TF_PROFILES_DATA,

AMERS_CONTENT_SPEC_LIPPER CONT_LIP_SPEC

AMERS_CONTENT_SPEC_LIPPER CONT_LIP_SPEC

AMERS_LIPPER_PROD_SPC HD_DA2L_LIPP_WM

AMERS_LIPPER_PROD_SPC, AMERS_LIPPER_PROD_SPC,

AMERS_NYC_DDG AMERS_NYC_DDGAMERS_NYC_DDG, UKI_LON_DDG, AMERS_NYC_DDG, UKI_LON_DDG,

AMERS_PSG_AIS CTS_FULFILLMENT

AMERS_STL_UDM1 HD_UDM

AMERS_STL_UDM2, EUR_LON_NGTX, GLO_GDN_ECOWIN_SUPPORT, GLO_SERV_OPS,

GLO_SPS_ASG, NA_NYC_DA_2LN, RAM_STL_DA_ESC,

AMERS_STL_UDM2, EUR_LON_NGTX,

GLO_GDN_ECOWIN_SUPPORT, GLO_SERV_OPS,

GLO_SPS_ASG, NA_NYC_DA_2LN,

RAM_STL_DA_ESC,

AMERS_STL_UDM2,RAM_STL_DA_ESC No Queue required for TL's

AR GGO_LAT_SOUTH_TECH

ASEAN_BKK_LIPPER_DATA CONT_LIP_ASEAN

ASEAN_BKK_LIPPER_DATA, GLO_LIPPER_DATA, GRCN_HK_LIPPER_DATA,

JP_TOK_LIPPER_DATA, CONTENT_ST_LIPPER

ASIA_BD_DISP ASIA_BD_DISP

ASIA_BKK_CRMSUP_DEV ASIA_BKK_CRMSUP_DEV

ASIA_BKK_CRMSUP_DEV, ASIA_BKK_CRMSUP_DEV,

ASIA_BKK_D3K_DEV ASIA_BKK_D3K_DEV

ASIA_BKK_D3K_DEV, ASIA_BKK_D3K_DEV,

ASIA_BKK_D3K_DEV, RAM_HPG_TPS_QSM, ASIA_BKK_D3K_DEV, RAM_HPG_TPS_QSM,

ASIA_BKK_D3K_DEV,ASIA_BKK_DTSUITE_DEV No Queue required for TL's

ASIA_BKK_IDN_CSC_DEV ASIA_BKK_IDN_CSC_DEV

ASIA_BKK_IDN_CSC_DEV, ASIA_BKK_IDN_CSC_DEV,

ASIA_BKK_PRODFEED_LIPPER_DATA CONT_LIP_PRODFEED

ASIA_BKK_RTA_DEV ASIA_BKK_RTA_DEV

ASIA_BKK_RTA_DEV, ASIA_CN_APPS_DEV, ASIA_CN_VAS_DEV, EUR_LON_IDN_DEV,

ASIA_BKK_RTA_DEV, ASIA_CN_APPS_DEV,

ASIA_CN_VAS_DEV, EUR_LON_IDN_DEV,

ASIA_CN_APPS_DEV ASIA_CN_APPS_DEV

ASIA_CN_CSSOPS CTS_CIS_SOLUTIONS

ASIA_CN_CSSOPS, EUR_BE_TAM, ASIA_CN_CSSOPS, EUR_BE_TAM,

ASIA_CN_DISP CTS_FULFILLMENT



ASIA_CN_DISP ASIA_HP_DISP_TP

ASIA_CN_VAS_DEV ASIA_CN_VAS_DEV

ASIA_DA_SPT_INV HD_DA 2L_INV_ASIA

ASIA_DA_SPT_INV, GLO_VESTEK, NA_NYC_BSC_CTRN, NA_NYC_DA_IMSPT,

UKI_LON_BSC_CTRN,

ASIA_DA_SPT_INV, GLO_VESTEK,

NA_NYC_BSC_CTRN, NA_NYC_DA_IMSPT,

UKI_LON_BSC_CTRN,

ASIA_DAM_CSO ASIA_DAM_CSO

ASIA_EASIA_EQ_DATA CONT_ETI_EASIA

ASIA_EASIA_EQ_DATA, BLR_TSDB_DATA, GLO_ICW_ETI_DATA, GLO_TF_ETI_DATA,

RAM_LATAM_ETI_DATA,

ASIA_EASIA_EQ_DATA, BLR_TSDB_DATA,

GLO_ICW_ETI_DATA, GLO_TF_ETI_DATA,

RAM_LATAM_ETI_DATA,

ASIA_FIXEDINCOME_DATA CONT_FI_ASIA

ASIA_FIXEDINCOME_DATA, EUR_FIXEDINCOME_DATA, EURNA_BLR_TCFI_DATA,

GLO_BLR_FI_DATA, GLO_FXMM_DATA, GLO_OTC_CONTRIBUTIONS_DATA,

RAM_LATAMFIXEDINCOME_DATA,

ASIA_FIXEDINCOME_DATA,

EUR_FIXEDINCOME_DATA,

EURNA_BLR_TCFI_DATA, GLO_BLR_FI_DATA,

GLO_FXMM_DATA,

GLO_OTC_CONTRIBUTIONS_DATA,

RAM_LATAMFIXEDINCOME_DATA,

ASIA_HK_DDG_DEV ASIA_HK_DDG_DEV

ASIA_HK_DDG_DEV, ASIA_HK_DDG_DEV,

ASIA_HK_DDS_DEV ASIA_HK_DDS_DEV

ASIA_HK_DDS_DEV, ASIA_HK_DDS_DEV,

ASIA_HK_DISP ASIA_HP_DISP_TP

ASIA_HK_DISP, ASIA_HK_DISP,

ASIA_HK_DISP,ASIA_IN_DISP ASIA_HP_DISP_TP

ASIA_HK_IMPSUP_DC CTS_SM_GLO

ASIA_HK_IMPSUP_DC, TBC, UKI, UKI_DUB_DISP, ASIA_HK_IMPSUP_DC, TBC, UKI, UKI_DUB_DISP,

ASIA_ID_DISP ASIA_ID_DISP

ASIA_IN_BLR_BSC_CTRN BSC_GLO

ASIA_IN_DISP ASIA_HP_DISP_TP

ASIA_IN_DISP, ASIA_IN_DISP,

ASIA_JP_DDG_DEV ASIA_JP_DDG_DEV

ASIA_JP_DDG_DEV, ASIA_JP_DDG_DEV,

ASIA_JP_DISP ASIA_HP_DISP_TP

ASIA_JP_DISP, ASIA_JP_DISP,

ASIA_JP_DISP,ASIA_TH_DISP ASIA_HP_DISP_TP

ASIA_JP_DISP_MEDIA_TP ASIA_JP_DISP_MEDIA_TP

ASIA_JP_DISP_MEDIA_TP, ASIA_JP_DISP_MEDIA_TP,

ASIA_JP_SST ASIA_JP_SST

ASIA_JP_SST, ASIA_JP_SST,

ASIA_JP_TAM CTS_CIS_SOLUTIONS

ASIA_JP_TAM CTS_VM_GLO

ASIA_JP_TAM, ASIA_JP_TAM,

ASIA_KR_DISP ASIA_IBM_DISP_TP

ASIA_KR_DISP, ASIA_KR_DISP,

ASIA_LK_DISP ASIA_LK_DISP



ASIA_MC_DISP ASIA_MC_DISP

ASIA_MNL_KOR HD_DA_INV_KOR

ASIA_MY_DISP ASIA_HP_DISP_TP

ASIA_NASIA_EQ_DATA CONT_ETI_NASIA

ASIA_NZ_DISP ASIA_IBM_DISP_TP

ASIA_NZ_DISP, ASIA_NZ_DISP,

ASIA_PH_DISP ASIA_PH_DISP

ASIA_SIN_DDG_DEV ASIA_SIN_DDG_DEV

ASIA_SIN_DISP ASIA_HP_DISP_TP

ASIA_SIN_DISP, ASIA_SIN_DISP,

ASIA_SIN_TSG_DEV ASIA_SIN_TSG_DEV

ASIA_SIN_TSG_DEV, ASIA_SIN_TSG_DEV,

ASIA_SYD_DA_2LN HD_DA2L_ASIA

ASIA_SYD_DA_2LN, ASIA_SYD_DA_CN, ASIA_SYD_DA_JP, ASIA_SYD_DA_KOR,

ASIA_SYD_HK_DA, ASIA_SYD_TECH_KOR, ASIA_SYD_TECH_XCN, ASIA_SYD_TECH_XHK,

ASIA_SYD_TECH_XJP, ASIA_SYD_TRAN, ASIA_SYD_UDM1, ASIA_TYO_IB, ASIA_TYO_IM,

ASIA_TYO_TECH_IBIM,

ASIA_SYD_DA_2LN, ASIA_SYD_DA_CN,

ASIA_SYD_DA_JP, ASIA_SYD_DA_KOR,

ASIA_SYD_HK_DA, ASIA_SYD_TECH_KOR,ASIA_SYD_TECH_XCN, ASIA_SYD_TECH_XHK,

ASIA_SYD_TECH_XJP, ASIA_SYD_TRAN,

ASIA_SYD_UDM1, ASIA_TYO_IB, ASIA_TYO_IM,

ASIA_TYO_TECH_IBIM,

ASIA_SYD_DA_ASEAN HD_DA_TH

ASIA_SYD_DA_ASEAN,ASIA_SYD_UDM1 No Queue required for TL's

ASIA_SYD_DA_CN HD_DA_CN

ASIA_SYD_DA_JP HD_DA_JP

ASIA_SYD_DA_KOR HD_DA_KOR

ASIA_SYD_DA_KOR,ASIA_SYD_TECH_KOR No Queue required for TL's

ASIA_SYD_DISP ASIA_IBM_DISP_TP

ASIA_SYD_DISP, ASIA_SYD_DISP,

ASIA_SYD_HK_DA HD_DA_HK

ASIA_SYD_SIRCA_TP ASIA_SYD_SIRCA_TP

ASIA_SYD_SIRCA_TP, ASIA_SYD_SIRCA_TP,

ASIA_SYD_TECH_ASEAN HD_TECH_ASEAN

ASIA_SYD_TECH_KOR HD_TECH_KOR

ASIA_SYD_TECH_XCN HD_TECH_CN

ASIA_SYD_TECH_XCN,ASIA_SYD_TECH_XHK,ASIA_SYD_TRAN No Queue required for TL's

ASIA_SYD_TECH_XHK HD_TECH_HK

ASIA_SYD_TECH_XJP HD_TECH_JP

ASIA_SYD_TECH_XJP,ASIA_SYD_TRAN,ASIA_SYD_UDM1 No Queue required for TL's

ASIA_SYD_TRAN HD_TRAN_ASIA

ASIA_SYD_UDM1 HD_UDM

ASIA_TH_DISP ASIA_HP_DISP_TP

ASIA_TH_DISP, ASIA_TH_DISP,

ASIA_TW_DISP ASIA_IBM_DISP_TP



ASIA_TW_DISP, ASIA_TW_DISP,

ASIA_TYO_BSC_CTRN BSC_GLO

ASIA_TYO_IB HD_IB_JP

ASIA_TYO_IB,ASIA_TYO_IM,ASIA_TYO_TECH_IBIM No Queue required for TL's

ASIA_TYO_IM HD_IM_JP

ASIA_TYO_TECH_IBIM HD_TECH_IBIM_JP

ASIA_VN_DISP ASIA_VN_DISP

AU_BKK_LIPPER_DATA CONT_LIP_AU

BLINE_DSP BLINE_DISP

BLR_ASIADERIVS_ETI_DATA CONT_ETI_DERIVS_ASIA

BLR_ASIADERIVS_ETI_DATA, BLR_ASIAEQUITIES_ETI_DATA,BLR_ASIADERIVS_ETI_DATA,

BLR_ASIAEQUITIES_ETI_DATA,

BLR_ASIAEQUITIES_ETI_DATA CONT_ETI_EQ_ASIA

BLR_CENTRALREF_ETI_DATA CONT_ETI_CENTRAL_REF

BLR_CMEDERIVS_ETI_DATA CONT_ETI_DERIVS_CME

BLR_ECON_DATA CONT_ECON_REALTIMEBLR_ECON_DATA, GLO_ECONOMIC_DATA, BLR_ECON_DATA, GLO_ECONOMIC_DATA,

BLR_ECON_DATA, GLO_ESTIMATES_DATA, GLO_I&ACONTENT_SERVICES,

GLO_RESEARCH_DATA,

BLR_ECON_DATA, GLO_ESTIMATES_DATA,

GLO_I&ACONTENT_SERVICES,

GLO_RESEARCH_DATA,

BLR_EE&AEQUITIES_ETI_DATA CONT_ETI_EQ_EEA

BLR_EE&AEQUITIES_ETI_DATA, BLR_NASDAQEQUITIES_ETI_DATA,BLR_EE&AEQUITIES_ETI_DATA,

BLR_NASDAQEQUITIES_ETI_DATA,

BLR_EIP_PE_DATA HD_DA2L_EIP

BLR_EIP_PE_DATA,GLO_MBL_EIP_SUPP No Queue required for TL's

BLR_EMEADERIVS_ETI_DATA CONT_ETI_DERIVS_EMEA

BLR_EMEADERIVS_ETI_DATA,GLO_TF_LINE_DATA No Queue required for TL's

BLR_EMGEQUITIES_ETI_DATA CONT_ETI_EQ_EMG

BLR_FI_RICNAVIGATION_DATA CONT_FI_RIC_NAVIG

BLR_FI_RICNAVIGATION_DATA,GLO_BLR_FI_DATA CONT_FI_RIC_NAVIG

BLR_FITIMESERIES_DATA CONT_FI_TIMESERIES

BLR_FITIMESERIES_DATA CONT_FI_TIMESERIES

BLR_FITIMESERIES_DATA,GLO_BLR_FI_DATA No Queue required for TL's

BLR_NAINDICES_MKT_DATA CONT_ETI_INDICES_NA

BLR_NASDAQEQUITIES_ETI_DATA CONT_ETI_EQ_NASDAQ

BLR_NYMEXDERIVS_ETI_DATA CONT_ETI_DERIVS_NYMEX

BLR_RATE_REPORTING_DATA CONT_RATE_REPORTING

BLR_SIACEQUITIES_ETI_DATA CONT_ETI_EQ_SIAC

BLR_SIACEQUITIES_ETI_DATA, GLO_CORAX_DATA, GLO_I&A_REFERENCE_DATA,

MNL_TF_EQUITIES_DATA,

BLR_SIACEQUITIES_ETI_DATA, GLO_CORAX_DATA

GLO_I&A_REFERENCE_DATA,

MNL_TF_EQUITIES_DATA,

BLR_TRTH_DATA BLR_TRTH_DATA

BLR_TRTH_DATA,GLO_EIPPRESALES_DATA,GLO_MBL_EIP_SUPP No Queue required for TL's

BLR_TRX_DATA CONT_INDICES_TRX

BLR_TSDB_DATA CONT_TSDB



BLR_TSDB_DATA,GLO_L2Support_Velocity_Analytics GLO_L2Support_Velocity_Analytics

BLR_UKIDERIVS_ETI_DATA CONT_ETI_DERIVS_UKI

BLR_UKIEQUITIES_ETI_DATA CONT_ETI_EQ_UKI

Bos_Tran_Strevents_Data CONT_EVENTS_TRANSCRIPT

BOS_TRAN_STREVENTS_DATA CONT_EVENTS_TRANSCRIPT

CAN_MNL_LIPPERDATA CONT_LIP_CAN

CAN_MNL_LIPPERDATA,GLO_Lipper_Data CONT_ST_LIP

EMBU_AFR_FS GGO_AFR_TECH

EMBU_AFR_FS, EMBU_AFR_JOH_FS, EMBU_JOH_RMS,EMBU_AFR_FS, EMBU_AFR_JOH_FS,

EMBU_JOH_RMS,

EMBU_AFR_JOH_FS GGO_AFR_TECH

EMBU_CEB_AL_DISP EMBU_CEB_AL_DISP

EMBU_CEB_BA_DISP EMBU_CEB_BA_DISP

EMBU_CEB_BG_DISP EMBU_CEB_BG_DISP

EMBU_CEB_CS_DISP EMBU_CEB_CS_DISP

EMBU_CEB_CZ_DISP EMBU_CEB_CZ_DISP

EMBU_CEB_HR_DISP EMBU_CEB_HR_DISP

EMBU_CEB_HU_DISP EMBU_CEB_HU_DISP

EMBU_CEB_PL_DISP EMBU_CEB_PL_DISP

EMBU_CEB_RO_DISP EMBU_CEB_RO_DISP

EMBU_CEB_SI_DISP EMBU_CEB_SI_DISP

EMBU_CEB_SK_DISP EMBU_CEB_SK_DISP

EMBU_IL_TEL_FS EMBU_IL_TEL_FS

EMBU_JOH_RMS GGO_AFR_TECH

EMBU_MENA_EMNA_CS GGO_MENA_TECH

EMBU_MENA_GULF_CS GGO_MENA_TECH

EMBU_MENA_GULF_TAM GGO_MENA_TECH

EMBU_MENA_GULF_TAM, EMBU_MENA_GULF_TAM,

EMBU_TU_IST_TECH CTS_CIS_SOLUTIONS

EMBU_TU_SALES CTS_CIS_SOLUTIONS

EMEA_CONTENT_SPEC_LIPPER CONT_LIP_SPEC

EMEA_CONTENT_SPEC_LIPPER CONT_LIP_SPEC

EMEA_DA_SPT_INV HD_DA2L_INV_EMEA

EMEA_IM_BUS EMEA_IM_BUS

EMEA_IM_BUS, EMEA_IM_BUS,

EMEA_IM_BUS, GLO_IM_BUS_OPS, RAM_HPG_FRD_DEV,EMEA_IM_BUS, GLO_IM_BUS_OPS,RAM_HPG_FRD_DEV,

EMEAE_FR_ORENTIS_TP EMEAE_FR_ORENTIS_TP

EUR_AT_VIE_PSG CTS_DEPL_CI

EUR_AT_VIE_PSG, EUR_AT_VIE_PSG,

EUR_ATH_HP_FS_TP, EUR_ATH_HP_FS_TP,

EUR_BE_AMARIS EUR_BNL_AMARIS

EUR_BE_TAM CTS_CIS_SOLUTIONS



EUR_CH_GVA_PSG CTS_CIS_SOLUTIONS

EUR_CH_ORAISE_DISP EUR_CH_ORAISE_DISP

EUR_CH_ORAISE_FS_TP EUR_CH_ORAISE_FS_TP

EUR_CIS_PSG GGO_RUS_TECH

EUR_CIS_PSG, EUR_CIS_PSG,

EUR_DE_ORAISE_TP EUR_DE_ORAISE_TP

EUR_DISP_AMARIS EUR_DISP_AMARIS

EUR_EMBU_NIC_DA HD_DA_MEA

EUR_EMBU_NIC_DA, EUR_EMBU_NIC_TECH, EUR_EMBU_NIC_DA, EUR_EMBU_NIC_TECH,

EUR_EMBU_NIC_TECH HD_TECH_MEA

EUR_EMBU_NIC_TURKEY HD_TECH_TURKEY

EUR_ES_AMARIS EUR_IB_AMARIS

EUR_ES_PE CTS_CIS_SOLUTIONS

EUR_ES_PSG CTS_CIS_SOLUTIONS

EUR_FD_DATASERVICES EUR_FD_DATASERVICES

EUR_FD_RMC EUR_FD_RMC

EUR_FFT_SPS_TSGENT TSG_BS_GLO

EUR_FIN_PSG CTS_CIS_SOLUTIONS

EUR_FIXEDINCOME_DATA CONT_FI_EMEA

EUR_FR_TAM CTS_CIS_SOLUTIONS

EUR_GDN_DM TSG_LM_GLO

EUR_GDN_DM TSG_LM_GLO

EUR_GDN_FO_ETI_DATA CONT_ETI_FUTOPTS_EUR

EUR_GDN_HLDNG_LIPPER_DATA CONT_LIP_HLDNG_EUR

EUR_GDN_TIC_DATA CONT_TIC_EUR

EUR_GDN_TL_DM TSG_LM_GLO

EUR_GDN_TL_DM TSG_LM_GLO

EUR_GDN_UDM HD_UDM

EUR_GR_AMARIS EUR_GR_AMARIS

EUR_GR_AMARIS #N/A

EUR_GR_TAM CTS_CIS_SOLUTIONS

EUR_GVA_DA_2LN HD_DA2L_EMEA

EUR_GVA_DA_IBIM HD_DA_INV_EUR

EUR_GVA_DA_IBIM, EUR_GVA_DA_REU, EUR_GVA_DA_XFR, EUR_GVA_TECH_2LN,EUR_GVA_TECH_XDE, EUR_GVA_TECH_XFR, EUR_GVA_TECH_XIT,

EUR_GVA_DA_IBIM, EUR_GVA_DA_REU,

EUR_GVA_DA_XFR, EUR_GVA_TECH_2LN,

EUR_GVA_TECH_XDE, EUR_GVA_TECH_XFR,EUR_GVA_TECH_XIT,

EUR_GVA_DA_REU HD_DA_SPT_EUR

EUR_GVA_DA_XFR HD_DA_EIKON_FR

EUR_GVA_DA_XITIB HD_DA_EIKON_ITIB

EUR_GVA_TECH_2LN HD_TE2L_EUR

EUR_GVA_TECH_XDE HD_TECH_GER

EUR_GVA_TECH_XDE HD_TECH_GER



EUR_GVA_TECH_XFR HD_TECH_FR

EUR_GVA_TECH_XIB HD_TECH_IBERIA

EUR_GVA_TECH_XIT HD_TECH_IT

EUR_IT_AMARIS EUR_IT_AT_AMARIS

EUR_IT_PE CTS_CIS_SOLUTIONS

EUR_IT_TAM CTS_CIS_SOLUTIONS

EUR_LIS_PSG CTS_CIS_SOLUTIONS

EUR_LON_IDN_DEV EUR_LON_IDN_DEV

EUR_LON_NGTX EUR_LON_NGTX

EUR_LON_SEARCH_DEV EUR_LON_SEARCH_DEV

EUR_LON_SEARCH_DEV, EUR_LON_SEARCH_DEV,

EUR_LON_SEARCH_DEV, GLO_AAA_DEV, EUR_LON_SEARCH_DEV, GLO_AAA_DEV,

EUR_LON_TRAN_SG HD_TRAN2L_EMEA

EUR_LON_TS1HELP_MTC CONT_TS1

EUR_LU_AMARIS EUR_BNL_AMARIS

EUR_MIL_FS CTS_CIS_SOLUTIONS

EUR_NL_AMARIS EUR_BNL_AMARIS

EUR_NL_PSG_2NDLEVEL CTS_CIS_SOLUTIONS

EUR_PT_AMARIS EUR_IB_AMARIS

EUR_RTCREDIT_DATA CONT_FI_RTCREDIT

EUR_RTCREDIT_DATA,GLO_BLR_FI_DATA CONT_FI_RTCREDIT

EUR_RTCREDIT_DATA,GLO_TRFIT_DATA CONT_FI_RTCREDIT

EUR_RTE_DATA CONT_ETI_RTE

EUR_RTE_DATA, EUR_RTS_DATA, EUR_WARRANTS_DATA, GLO_FIN_DATA,EUR_RTE_DATA, EUR_RTS_DATA,

EUR_WARRANTS_DATA, GLO_FIN_DATA,

EUR_RTG_DATA CONT_ETI_RTG

EUR_RTS_DATA CONT_ETI_RTS

EUR_SWE_PSG CTS_CIS_SOLUTIONS

EUR_TU_AMARIS EUR_TU_AMARIS

EUR_VIE_DISP EUR_IT_AT_AMARIS

EUR_WARRANTS_DATA CONT_ETI_WARRANTS

EUR_WARRANTS_DATA,GLO_FIN_DATA No Queue required for TL's

EURNA_BLR_TCFI_DATA,GLO_BLR_FI_DATA No Queue required for TL's

GLO_AAA_DEV GLO_AAA_DEV

GLO_BAA_SUPP_ASSET4 GLO_BAA_SUPP_ASSET4

GLO_BAA_SUPP_ASSET4, GLO_BAA_SUPP_ASSET4,

GLO_BAA_SUPP_ASSET4, GLO_EIKON_ANALYTICS_DEV,

GLO_BAA_SUPP_ASSET4,

GLO_EIKON_ANALYTICS_DEV,

GLO_BAA_SUPP_ASSET4, GLO_ESG_DATA, GLO_FUND_DATA, GLO_I&ACONTENT_SERVICES,GLO_BAA_SUPP_ASSET4, GLO_ESG_DATA,

GLO_FUND_DATA, GLO_I&ACONTENT_SERVICES,

GLO_BAA_SUPP_ASSET4, GLO_RR_PROD_BUSINESS, RAM_NYC_RK_DEV,

GLO_BAA_SUPP_ASSET4,

GLO_RR_PROD_BUSINESS, RAM_NYC_RK_DEV,

GLO_BKK_INDEX_LIPPER_DATA CONT_LIP_INDEX

GLO_BKK_RMDS_INFRA_DEV GLO_BKK_RMDS_INFRA_DEV



GLO_BKK_RMDS_INFRA_DEV, GLO_BKK_RMDS_VAS_DEV, GLO_RDC_DEV,

GLO_TREP_RT_COREDEV, GLO_BKK_RMDS_VAS_DEV

GLO_BKK_RMDS_VAS_DEV GLO_BKK_RMDS_VAS_DEV

GLO_BKK_RMDS_VAS_DEV GLO_BKK_RMDS_VAS_DEV

GLO_BLR_FI_DATA,RAM_FIREALTIME_DATA CONT_ST_FI

GLO_BLR_FI_ISFILE_DATA CONT_FI_ISSUER_FILE

GLO_BLR_MYACCOUNT GLO_BLR_MYACCOUNT

GLO_BLR_MYACCOUNT GLO_BLR_MYACCOUNT

GLO_BLR_NEWS #N/A

GLO_BLR_ONLINE_SOLUTIONS GLO_BLR_ONLINE_SOLUTIONS

GLO_BLR_ONLINE_SOLUTIONS, RAM_HPG_FRD_DEV,

GLO_BLR_ONLINE_SOLUTIONS,

RAM_HPG_FRD_DEV,

GLO_BLR_TRCS_ADMIN HD_CUST_CARE

GLO_BOS_EVCOLL_STREVENTS_DATA CONT_EVENTS_COLLECTION

GLO_BOS_EVCOLL_STREVENTS_DATA, GLO_BOS_QC_STREVENTS_DATA,GLO_BOS_EVCOLL_STREVENTS_DATA,

GLO_BOS_QC_STREVENTS_DATA,

GLO_BOS_EVCOLL_STREVENTS_DATA, GLO_CORAX_DATA,GLO_BOS_EVCOLL_STREVENTS_DATA,

GLO_CORAX_DATA,

GLO_BOS_GUIDANCE_INV_DATA CONT_BOS_GUID_INV

GLO_BOS_QC_STREVENTS_DATA CONT_EVENTS_QC

GLO_BOS_SECDELTA_INV_DATA CONT_BOS_SECDELTA_INV

GLO_BOS_SECDELTA_INV_DATA, GLO_SOURCING_DATA,GLO_BOS_SECDELTA_INV_DATA,

GLO_SOURCING_DATA,

GLO_C&E_DATA CONT_ST_COMMODITIES

GLO_C&E_DATA, GLO_CONTENT_QUALITYMANAGEMENT,GLO_C&E_DATA,

GLO_CONTENT_QUALITYMANAGEMENT,

GLO_C&E_DEV_DATA CONT_COMMOD_DEV

GLO_C&E_DEV_DATA CONT_COMMOD_DEV

GLO_CARBONEUROPE_CONTENT CONT_COMMOD_CARBON_EUR

GLO_CARBONEUROPE_CONTENT CONT_COMMOD_CARBON_EUR

GLO_CE_DATA GLO_CE_DATA

GLO_CE_DATA,GLO_EIPPRESALES_DATA,GLO_MBL_EIP_SUPP No Queue required for TL's

GLO_CMGSNQ_DATA CONT_CEM_SERV_QUAL

GLO_CMGSNQ_DATA CONT_CEM_SERV_QUAL

GLO_CMGSNQ_DATA,GLO_ESTIMATES_DATA CONT_CEM_SERV_QUAL

GLO_CONTENT_QUALITYMANAGEMENT CONT_QUAL_MGMT

GLO_CONTENT_QUALITYMANAGEMENT CONT_QUAL_MGMT

GLO_CONTENT_QUALITYMANAGEMENT, GLO_ESTIMATES_DATA,

GLO_CONTENT_QUALITYMANAGEMENT,GLO_ESTIMATES_DATA No Queue required for TL's

GLO_CONTENT_QUALITYMANAGEMENT,GLO_FUND_DATA No Queue required for TL's

GLO_CONTRIBUTIONS_2LNSUPP TSG_ENT_CONTRIB_GLO

GLO_CONTRIBUTOR_DATA CONT_BROKER_CONTRIB

GLO_CORAX_DATA CONT_CORAX

GLO_CORAX_DATA CONT_CORAX

GLO_D3000_BJSS GLO_D3000_BJSS



GLO_D3000_BJSS, GLO_D3000_DB, GLO_D3000_DEALING_DEV, GLO_D3000_FXFG_DEV,

GLO_D3000_MATCHING_DEV, RAM_HPG_D3000_DEV,

GLO_D3000_BJSS, GLO_D3000_DB,

GLO_D3000_DEALING_DEV,

GLO_D3000_FXFG_DEV,

GLO_D3000_MATCHING_DEV,

RAM_HPG_D3000_DEV,

GLO_D3000_BJSS,GLO_D3000_FXFG_DEV,GLO_D3000_MATCHING_DEV No Queue required for TL's

GLO_D3000_DB GLO_D3000_DB

GLO_D3000_DEALING_DEV GLO_D3000_DEALING_DEV

GLO_D3000_DEV_QA GLO_D3000_DEV_QA

GLO_D3000_DEV_QA, GLO_D3000_TPASS&DSS, RAM_HPG_TPS_QSM,

GLO_D3000_DEV_QA, GLO_D3000_TPASS&DSS,

RAM_HPG_TPS_QSM,

GLO_D3000_FXFG_DEV GLO_D3000_FXFG_DEV

GLO_D3000_MATCHING_DEV GLO_D3000_MATCHING_DEV

GLO_D3000_NET_ARCH GLO_D3000_NET_ARCH

GLO_D3000_PLATFORMS GLO_D3000_PLATFORMS

GLO_D3000_TPASS&DSS GLO_D3000_TPASS&DSS

GLO_DA_IB HD_DA_IB_EN

GLO_DA_IM HD_DA_IM_EN

GLO_DA_IM HD_DA_IM_EN

GLO_DATASTREAM_DEV GLO_DATASTREAM_DEV

GLO_DATASTREAM_DEV GLO_DATASTREAM_DEV

GLO_DATASTREAM_DEV, GLO_EDIS_DEV, GLO_DATASTREAM_DEV, GLO_EDIS_DEV,

GLO_DDLSUPPORT GLO_DDLSUPPORT

GLO_DDLSUPPORT,GLO_RR_CAP No Queue required for TL's

GLO_DDLSUPPORT,GLO_RR_CAP No Queue required for TL's

GLO_DDS_DEVSUPPORT GLO_DDS_DEVSUPPORT

GLO_DEALS_DATA CONT_ST_DEALS

GLO_DEALS_DATA CONT_ST_DEALS

GLO_DEALS_FIXEDINCOME_DATA CONT_FI_DEALS

GLO_DEALS_FIXEDINCOME_DATA CONT_FI_DEALS

GLO_DS_3LS GLO_DS_3LS

GLO_DS_3LS, GLO_DS_3LS,

GLO_DS_PRD GLO_DS_PRD

GLO_DS_PRD, GLO_DS_PRD,

GLO_ECONOMIC_DATA CONT_ST_ECONOMICS

GLO_ECONOMIC_DATA CONT_ST_ECONOMICS

GLO_EDIS_DEV GLO_EDIS_DEV

GLO_EDIS_DEV GLO_EDIS_DEV

GLO_EIKON_ANALYTICS_DEV GLO_EIKON_ANALYTICS_DEV

GLO_EIKON_ANALYTICS_DEV, GLO_NYC_WEBQA_PM,

GLO_EIKON_ANALYTICS_DEV,

GLO_NYC_WEBQA_PM,

GLO_EIKON_ANALYTICS_DEV,GLO_NYC_WebQA_PM No Queue required for TL's

GLO_EIKON_DEV GLO_EIKON_DEV

GLO_EIKON_DEV, GLO_EIKON_DEV,

GLO_EIPPRESALES_DATA GLO_EIPPRESALES_DATA



GLO_EIPPRESALES_DATA GLO_EIPPRESALES_DATA

GLO_EIPPRESALES_DATA,

GLO_EMS_PROD GLO_EMS_PROD

GLO_ESG_DATA CONT_ESG

GLO_ESG_DATA,GLO_BAA_SUPP_ASSET4 No Queue required for TL's

GLO_ESTIMATES_DATA CONT_ST_ESTIMATES

GLO_ESTIMATES_DATA CONT_ST_ESTIMATES

GLO_ESTIMATES_DATA, GLO_RESEARCH_DATA, CONTENT_ST_RESEARCH

GLO_ESTIMATES_DATA,ASIA_SYD_DA_CN CONT_ST_ESTIMATES

GLO_ETI_DATA CONT_ST_ETI

GLO_FIN_DATA CONT_FIN

GLO_FIXINGSSUPPORT_DATA CONT_FIXINGS

GLO_FIXINGSSUPPORT_DATA CONT_FIXINGS

GLO_FUND_DATA CONT_ST_FUNDAMENTALS

GLO_FUND_DATA CONT_ST_FUNDAMENTALS

GLO_FUND_DATA, GLO_SOURCING_DATA, GLO_FUND_DATA, GLO_SOURCING_DATA,

GLO_FUND_DATA,GLO_SOURCING_DATA CONT_SOURCING

GLO_FXMM_DATA CONT_ST_FXMM

GLO_GASEUROPE_CONTENT CONT_COMMOD_GAS_EUR

GLO_GASEUROPE_CONTENT, GLO_GASNA_CONTENT,GLO_GASEUROPE_CONTENT,

GLO_GASNA_CONTENT,

GLO_GASNA_CONTENT CONT_COMMOD_GAS_NA

GLO_GDN_ECOWIN_SUPPORT HD_ECOWIN

GLO_GDN_QC_PROD_LIPPER_DATA CONT_LIP_QC_PROD

GLO_GDN_QC_PROD_LIPPER_DATA, GLO_I&ACONTENT_SERVICES, GLO_LIPPER_DATA,

US_MNL_NFUND_LIPPER_DATA,

GLO_GDN_QC_PROD_LIPPER_DATA,

GLO_I&ACONTENT_SERVICES, GLO_LIPPER_DATA

US_MNL_NFUND_LIPPER_DATA,

GLO_GDN_XDX_LIPPER_DATA CONT_LIP_XDX

GLO_HOSTED_MDS_INFRADEV GLO_HOSTED_MDS_INFRADEV

GLO_HOSTED_MDS_INFRADEV, GLO_HOSTED_MDS_INFRADEV,

GLO_I&A_REFERENCE_DATA CONT_ETI_REF_TF

GLO_I&A_REFERENCE_DATA CONT_ETI_REF_TF

GLO_I&A_REFERENCE_DATA, GLO_TF_SYM_ENTMGMT_DATA,GLO_I&A_REFERENCE_DATA,

GLO_TF_SYM_ENTMGMT_DATA,

GLO_I&ACONTENT_SERVICES CONT_QUAL_SERV

GLO_I&ACONTENT_SERVICES CONT_QUAL_SERV

GLO_ICW_ETI_DATA CONT_ICW

GLO_IM_BUS_OPS GLO_IM_BUS_OPS

GLO_L2Support_Velocity_Analytics GLO_L2Support_Velocity_Analytics

GLO_L2SUPPORT_VELOCITY_ANALYTICS, GLO_L2SUPPORT_VELOCITY_ANALYTICS,

GLO_L2SUPPORT_VELOCITY_ANALYTICS, GLO_TS_DEV,

GLO_L2SUPPORT_VELOCITY_ANALYTICS,

GLO_TS_DEV,

GLO_LAN_DEV_DATA CONT_COMMOD_LANWORTH_DEV

GLO_LAN_DEV_DATA CONT_COMMOD_LANWORTH_DEV

GLO_Lipper_Data CONT_ST_LIP



GLO_Lipper_Data,UKI&OFFSHORE_MNL_LIPPER_DATA Resigned on May 9, 2014. Please exclude.

GLO_LON_PMHD GLO_LON_PMHD

GLO_MBL_EIP_SUPP HD_EIP_EN

GLO_MBL_EIP_SUPP HD_EIP_EN

GLO_MBL_EIP_SUPP, GLO_MBL_EIP_SUPP,

GLO_MBL_LIPWM_DATECH HD_LIPP_WM

GLO_MBL_TECH_IBIM HD_TECH_IBIM_EN

GLO_METASTOCK_SUPP GLO_METASTOCK_SUPP

GLO_MIFID_EQ_DATA CONT_ETI_EQ_MIFID

GLO_MNL_DA_EIKON HD_DA_EIKON_EN



GLO_MNL_DA_EIKON, GLO_MNL_TECH_EIKON, GLO_MNL_DA_EIKON, GLO_MNL_TECH_EIKON,

GLO_MNL_DA_EIKON,NA_MBL_DA_MD No Queue required for TL's

GLO_MNL_OPS_MGMT HD_OPS_MGMT_EN

GLO_MNL_OPS_MGMT HD_OPS_MGMT_EN

GLO_MNL_SPT_DATECH HD_SPT_EN

GLO_MNL_SPT_DATECH, GLO_MNL_TRAN, GLO_MNL_SPT_DATECH, GLO_MNL_TRAN,

GLO_MNL_TASS_LIPPER_DATA CONT_LIP_TASS

GLO_MNL_TASS_LIPPER_DATA CONT_LIP_TASS

GLO_MNL_TECH_EIKON HD_TECH_EIKON_EN

GLO_MNL_TRAN HD_DA_TRAN_EN

GLO_MNL_WEB GLO_MNL_WEB

GLO_MNL_WEB, GLO_MNL_WEB,

GLO_NYC_WebQA_PM GLO_NYC_WebQA_PM

GLO_NYC_WEBQA_PM, GLO_NYC_WEBQA_PM,

GLO_OA_DATA CONT_CEM_OA

GLO_OA_DATA CONT_CEM_OA

GLO_OA_DATA,GLO_PA_DATA GLO_OA_DATA,GLO_PA_DATA

GLO_OB_DPOP&EED_DEV GLO_OB_DPOP&EED_DEV

GLO_OB_DPOP&EED_DEV GLO_OB_DPOP&EED_DEV

GLO_OB_DPOP&EED_DEV, GLO_OB_RMDSAPI_DEV,

GLO_OB_DPOP&EED_DEV,

GLO_OB_RMDSAPI_DEV,

GLO_OB_DPOP&EED_DEV,GLO_TREP_RT_COREDEV No Queue required for TL's

GLO_OB_RMDSAPI_DEV GLO_OB_RMDSAPI_DEV

GLO_OFFICERS_DATA CONT_OFFICERS

GLO_OFFSHORE_LIPPER_DATA CONT_LIP_OFFSHORE

GLO_OTC_CONTRIBUTIONS_DATA CONT_OTC_CONTRIB

GLO_OTC_CONTRIBUTIONS_DATA CONT_OTC_CONTRIB

GLO_PA_DATA CONT_CEM_PA

GLO_PA_DATA CONT_CEM_PA

GLO_PA_DEV GLO_PA_DEV



GLO_PA_DEV, GLO_PA_DEV,

GLO_PM_SRPLUS, GLO_SCOTTSDALE, GLO_PM_SRPLUS, GLO_SCOTTSDALE,

GLO_PMG_RTTG GLO_PMG_RTTG

GLO_POWERCONTINENTAL_CONTENT CONT_COMMOD_PWR_CONT

GLO_POWERCONTINENTAL_CONTENT, GLO_POWERNORDIC_CONTENT,GLO_POWERCONTINENTAL_CONTENT,

GLO_POWERNORDIC_CONTENT,

GLO_POWERNA_CONTENT CONT_COMMOD_PWR_NA

GLO_POWERNA_CONTENT CONT_COMMOD_PWR_NA

GLO_POWERNORDIC_CONTENT CONT_COMMOD_PWR_NORDIC

GLO_RDC_DEV GLO_RDC_DEV

GLO_RESEARCH_DATA CONT_ST_RESEARCH

GLO_RPS_DATA CONT_ST_RPS

GLO_RPS_DATA CONT_ST_RPS

GLO_RR_NYProdTeam GLO_RR_NYProdTeam

GLO_RR_NYPRODTEAM, GLO_RR_NYPRODTEAM,

GLO_RR_PROD_BUSINESS GLO_RR_PROD_BUSINESS

GLO_RRT_SUPPORT #N/A

GLO_SCOTTSDALE,GLO_PM_SRPLUS No Queue required for TL's

GLO_SERV_OPS GSO_GPT



GLO_SERV_OPS, GLO_SERV_OPS,

GLO_SERV_OPS, GLO_SERV_OPS,

GLO_SOURCING_DATA CONT_SOURCING

GLO_SPS_ASG HD_DA2LN_ASG

GLO_SSHD_MTC SCT_Queue (need to check with Michelle)

GLO_SSHD_MTC SCT_Queue (need to check with Michelle)

GLO_SSHD_MTC, GLO_SSHD_MTC,

GLO_TF_BONDS_DATA CONT_FI_TF_BONDS

GLO_TF_EQ&UT_DATA CONT_EQ_UT_TF

GLO_TF_EQ&UT_DATA CONT_EQ_UT_TF

GLO_TF_ETI_DATA CONT_ETI_TF

GLO_TF_ETI_DATA, MNL_TF_EQUITIES_DATA, GLO_TF_ETI_DATA, MNL_TF_EQUITIES_DATA,

GLO_TF_FUNDAMENTALS_DATA CONT_OWN_FUND_RESEARCH

GLO_TF_FUNDAMENTALS_DATA CONT_OWN_FUND_RESEARCH

GLO_TF_FUNDRESEARCH_DATA CONT_ST_FUNDAMENTALS_TF

GLO_TF_INDICES_DATA CONT_INDICES_TF

GLO_TF_LINE_DATA CONT_LINEDATA

GLO_TF_OWNERSHIP_DATA CONT_ST_OWNERSHIP

GLO_TF_PROFILES_DATA CONT_ST_PROFILES

GLO_TF_SYM_ENTMGMT_DATA CONT_SYM_ENTITY_MGMT_TF

GLO_TF_SYM_ENTMGMT_DATA,BLR_CENTRALREF_ETI_DATA CONT_ETI_CENTRAL_REF



GLO_TREP_RT_COREDEV GLO_TREP_RT_COREDEV

GLO_TREP_RT_COREDEV GLO_TREP_RT_COREDEV

GLO_TREP_RT_COREDEV, GLO_TREP_RT_COREDEV,

GLO_TRFIT_DATA CONT_FI_TRFIT

GLO_TRKD_API_PM GLO_TRKD_API_PM

GLO_TS_DEV GLO_TS_DEV

GLO_TS_DEV, GLO_TS_DEV,

GLO_UPG_PMG GLO_UPG_PMG

GLO_UPG_PMG GLO_UPG_PMG

GLO_UPG_PMG, GLO_UPG_PMG,

GLO_VCRREPORTER GGO_LAT_NORTH_TECH

GLO_VESTEK HD_DA2LN_VESTEK

GLO_WEATHERANALYSTS_CONTENT CONT_WEATHER_ANALYSTS

GRCN_HK_LIPPER_DATA CONT_LIP_GRCN

IMG_GDY_SE CTS_CIS_SOLUTIONS

IN_BKK_LIPPER_DATA CONT_LIP_IN

JP_TOK_LIPPER_DATA CONT_LIP_JP

LAT_BOG_IBM_TP LAT_IBM_TP

LAT_BRZ_IBM_TP GGO_LAT_BRZ_TECH

LAT_BRZ_IBM_TP LAT_IBM_TP

LAT_BRZ_IBM_TP, LAT_BRZ_IBM_TP,

LAT_BRZ_IBM_TP, LAT_BRZ_PSG, LAT_BRZ_IBM_TP, LAT_BRZ_PSG,

LAT_BRZ_PSG GGO_LAT_BRZ_TECH

LAT_BUE_DA_PT HD_DA_LAT_PT

LAT_BUE_DA_PT, LAT_BUE_DA_SP, LAT_BUE_TECH,LAT_BUE_DA_PT, LAT_BUE_DA_SP,

LAT_BUE_TECH,

LAT_BUE_DA_SP HD_DA_LAT_ES

LAT_BUE_DA_SP HD_DA_LAT_ES

LAT_BUE_IBM_TP LAT_IBM_TP

LAT_BUE_IBM_TP, LAT_BUE_IBM_TP,

LAT_BUE_TECH HD_TECH_LATAM

LAT_CCS_IBM_TP LAT_IBM_TP

LAT_LIM_IBM_TP LAT_IBM_TP

LAT_MEX_FS GGO_LAT_NORTH_TECH

LAT_MEX_FS, LAT_MEX_FS,

LAT_MEX_IBM_TP LAT_IBM_TP

LAT_MEX_IBM_TP, LAT_MEX_IBM_TP,

LAT_SCL_IBM_TP LAT_IBM_TP

LATAMEXBRA_MNL_LIPPER_DATA CONT_LIP_EXBRA_LATAM

LATAMEXBRA_MNL_LIPPER_DATA,UKI&OFFSHORE_MNL_LIPPER_DATA No Queue required for TL's

LATAMEXBRA_MNL_LIPPER_DATA,UKI&OFFSHORE_MNL_LIPPER_DATA No Queue required for TL's

MNL_ECON_PIT_DATA CONT_ECON_PIT



MNL_ECON_PIT_DATA CONT_ECON_PIT

MNL_TF_EQUITIES_DATA CONT_EQ_TF

MNL_TF_OPTIONS_DATA CONT_OPTS_TF

NA_BLR_BL HD_DA_BL_NA

NA_DA_IBSPT HD_DA2L_IB_NA

NA_EU_ENT_SPST NA_EU_ENT_SPST

NA_LAX_BSC_CTRN BSC_GLO

NA_MBL_DA_MD HD_DA_MD_EN

NA_MNL_TECH_TS HD_TECH_IB_NA

NA_NYC_BSC_CTRN BSC_GLO

NA_NYC_BSC_CTRN BSC_GLO

NA_NYC_DA_2LN HD_DA2L_NA

NA_NYC_DA_2LN HD_DA2L_NA

NA_NYC_DA_IMSPT HD_DA2L_IM_NA

NA_NYC_DA_ML HD_DA_ML_NA

NA_SFO_BSC_CTRN BSC_GLO

NET-SUPP-CUST NET-SUPP-CUST

NET-SUPP-CUST, NET-SUPP-CUST,

NY_NYC_PWH_CONTENT CONT_ETI_PF_ANALYTICS

RAM_FIREALTIME_DATA CONT_FI_RT_RAM

RAM_HPG_D3000_DEV RAM_HPG_D3000_DEV

RAM_HPG_D3000_DEV RAM_HPG_D3000_DEV

RAM_HPG_FRD_DEV RAM_HPG_FRD_DEV

RAM_HPG_FRD_DEV, RAM_HPG_FRD_DEV,

RAM_HPG_TPS_QSM RAM_HPG_TPS_QSM

RAM_LATAM_E2E_PSG GGO_LAT_BRZ_TECH

RAM_LATAM_ETI_DATA CONT_ETI_LATAM

RAM_LATAMFIXEDINCOME_DATA CONT_FI _LATAM

RAM_NUT_CJC_TP RAM_NUT_CJC_TP

RAM_NUT_CJC_TP RAM_NUT_CJC_TP

RAM_NYC_RK_DEV RAM_NYC_RK_DEV

RAM_RKWM_MDS_INFRADEV RAM_RKWM_MDS_INFRADEV

RAM_RKWM_MDS_INFRADEV, RAM_RKWM_MDS_INFRADEV,

RAM_STL_COLLECTION_DEV RAM_STL_COLLECTION_DEV

RAM_STL_COLLECTION_DEV, RAM_STL_COLLECTION_DEV,

RAM_STL_DA_ESC HD_D2LN_EN

RAM_STL_MGT TSG_ENT_FL_GLO

RAM_US_COMC_HELPDESK TSG_MKTP_GLO

RAM_US_E2E_PSG TSG_BS_GLO

RAM_US_E2E_PSG, RAM_US_E2E_PSG,

RNAGS_MTS_GLO RNAGS_MTS_GLO



RTVA_DEV RTVA_DEV

TBC CTS_SM_GLO

TSG_DESK_HUB_GLO TSG_DESK_HUB_GLO

TSG_DESK_HUB_GLO, TSG_DESK_MFC_ASIA, TSG_DESK_MFC_EMEA_EAST,

TSG_DESK_MFC_EMEA_NORTH, TSG_DESK_MFC_EMEA_WEST, TSG_DESK_RCA_BKK, TSG_DESK_HUB_GLO

TSG_DESK_MFC_AMERS TSG_DESK_MFC

TSG_DESK_MFC_ASIA TSG_DESK_MFC

TSG_DESK_MFC_ASIA_HK TSG_DESK_MFC

TSG_DESK_MFC_ASIA_SING TSG_DESK_MFC

TSG_DESK_MFC_ASIA_SYD TSG_DESK_MFC

TSG_DESK_MFC_ASIA_TOK TSG_DESK_MFC

TSG_DESK_MFC_EMEA_EAST TSG_DESK_MFC

TSG_DESK_MFC_EMEA_NORTH TSG_DESK_MFC

TSG_DESK_MFC_EMEA_WEST TSG_DESK_MFC

TSG_DESK_MFC_RUS GGO_RUS_TECH

TSG_DESK_RCA_BKK TSG_DESK_RCA

TSG_ENT_FL_AMERS TSG_ENT_FL_GLO

TSG_ENT_FL_ASIA TSG_ENT_FL_GLO

TSG_ENT_FL_EMEA TSG_ENT_FL_GLO

TSG_ENT_FL_GLO TSG_LM_GLO

TSG_ENT_FL_GLO No Queue required for TL's

TSG_ENT_GLO TSG_ENT_GLO

TSG_ENT_TRDFD TSG_ENT_TRDFD

TSG_HUB TSG_HUB

TSG_HUB,ASIA_SYD_TECH_XHK No Queue required for TL's

TSG_INV_DATAFEEDS TSG_INV_DATAFEEDS

TSG_INV_MFC TSG_INV_MFC

TSG_INV_VM TSG_INV_VM

TSG_INV_WSL2 TSG_INV_WSL2

TSG_MKTP_GLO TSG_MKTP_GLO

TSG_MKTP_MFC_RUS GGO_RUS_TECH

TSG_MKTP_MGT TSG_BS_GLO

UKI CTS_SM_GLO

UKI&OFFSHORE_MNL_LIPPER_DATA CONT_LIP_UKI_OFFSHORE

UKI_DAM_CSO UKI_DAM_CSO

UKI_DUB_DISP CTS_SM_GLO

UKI_EDIN_DISP UKI_EDIN_DISP

UKI_LON_BSC_CTRN BSC_GLO

UKI_LON_BTG_HELP UKI_LON_BTG_HELP

UKI_LON_DA_SG HD_DA2L_EN

UKI_LON_DA_SG HD_DA2L_EN

UKI_LON_DDG UKI_LON_DDG



UKI_LON_DISP UKI_LON_DISP

UKI_LON_EURODATA UKI_LON_DISP

UKI_LON_FS UKI_LON_FS

UKI_LON_PE CTS_CIS_SOLUTIONS

UKI_LON_PE CTS_CIS_SOLUTIONS

UKI_LON_RSM TSG_BS_GLO

UKI_LON_UDM1 HD_UDM

UKI_MNL_TECH_FIX HD_TRAN_FIX_EN

US_DAM_CSO US_DAM_CSO

US_DAM_CSO, US_DAM_CSO,

US_MNL_EDC_LIPPER_DATA CONT_LIP_EDC_US

US_MNL_LMPNFIN_LIPPER_DATA CONT_LIP_LMPNFIN_US

US_MNL_NFUND_LIPPER_DATA CONT_LIP_NFUND_US

US_MNL_NFUND_LIPPER_DATA,US_MNL_VA_LIPPER_DATA No Queue required for TL's

US_MNL_PNP_LIPPER_DATA CONT_LIP_PNP_US

US_MNL_VA_LIPPER_DATA CONT_LIP_VA_US

Translating Siebel Workgroups to Service Cloud Queues (1) (2)

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