10/19/2017 1 TRANSFORMATIONAL LEADERSHIP: STRATEGIES FOR RETENTION BARRY GALLISON Centering What is a Healthy Work Environment? Healthy Work Environment Key Components– American Association of Critical Care Nurses 1. Skilled Communication –as important as clinical skills 2. True Collaboration – pursue and foster collaboration 3. Effective Decision Making – nurses valued & committed partners in policy, directing & evaluating care 4. Appropriate Staffing –match patient needs & nurse competencies 5. Meaningful Recognition –recognize, recognize, recognize! 6. Authentic Leadership –transformational leadership Strategies for Retention 1. Reflect on your Leadership 2. Foster Good Communication & Collaborative Relationships 3. Have a Zero Tolerance for Bullying 4. Create a Learning Environment 5. Build a Sense of Community Strategy 1 Reflect on Your Leadership 1. Am I seen by my staff as someone with integrity? 2. Do I have the respect of my peers? 3. Can I create a vision lending direction to the work of the team? 4. Do I have good judgment? 5. Do I have the courage to face conflict? 6. Can I stay positive & resilient in a changing environment? 7. Do I have a passion for nursing, can I inspire passion in others? 8. Am I transformational?
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Transcript
10/19/2017
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TRANSFORMATIONAL LEADERSHIP:
STRATEGIES FOR RETENTION
BARRY GALLISON
Centering
What is a Healthy Work Environment? Healthy Work Environment Key Components– American Association of Critical Care Nurses
1. Skilled Communication –as important as clinical skills
2. True Collaboration – pursue and foster collaboration
3. Effective Decision Making – nurses valued & committed partners in policy, directing & evaluating care
• One of the greatest benefits of knowing True Colors is the validation you get for knowing your own style.
• Remember, you are a unique combination of many characteristics.
• Although society may try to force its opinion on us about the way we should be, through the media and other pressures, we recognize that is unrealistic.
• You are an awesome individual with your own set of values, likes and dislikes.
• Deep down we know what is right for us.
• When we behave with integrity and are able to show our True Colors, it is a freeing experience.
- Mary Miscisin
Summary
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Showing Our True Colors
Can someone really be “As Good as Gold” or a “True Blue Friend?”
• What does it mean to “Let your True Colors Show?”
o Straightforward & simple method for gaining insights into the way people behave.
o 500,000+ people annually are being educated in True Colors in the context of business, education, healthcare, criminal justice, mental health, personal and career counseling, communities and others!
o By determining your True Colors you can validate yourself for being who you are.
o Discover the True Colors of others and open lines of communication, reduce conflicts and learn ways of relating to bring out the best in everyone.
• Whether you are someone just getting acquainted with True Colors for the first time or have already experienced the life-changing benefits and are looking for other ways it can be applied, this program is for you.
Personal & Professional Lives
Do you want to make Your Personal & Professional Lives Run a lot Smoother, Easier & More Productive?
• There is a secret to this goal that does not require a huge change in behavior.
o Learn what really matters to those around you.
o The True Colors style indicator is a great place to start.
o Quint Studer calls this, knowing and understanding “What Their What Is.”
o Once we know this, we can focus on meeting others’ needs in these areas.
o It will make their lives (job) better and that, in turn, will make yours better.
The Great Employee Handbook, Chapter Seven by Quint Studer
Lowrys’ True Colors Program 1979 True Colors is based on the Keirsey Temperament Sorter, which is an adaption of the Myers-Briggs Indicator (MBTI).
The True Colors:
Will sort people into 4 colors to represent personality types
Website states that the mission is to enhance the way we live, work, communicate and interact with those around us.
True Colors
Keirsey
Myers-Briggs
Blue
Idealists or Appollonian
ENFJ, INFJ, ENFP, INFP
Gold
Guardians or Epimethean
ESTJ, ISTJ, ESFJ, ISFJ
Green
Rationals or Promethean
ENTJ, INTJ, ENTP, INTP
Orange
Artisans or Dionysian
ESTP, ISTP, ESFP, ISFP
Code for Myers-Briggs
1st
letter is
E for Extraversion or I for Introversion
2nd
letter is
N for Intuition or S for Sensation
3rd
letter is
F for Feeling or T for Thinking
4th
letter is
J for Judging or P for Perceiving
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Advantages & Disadvantages
The advantages and disadvantages of True Colors are identical to those found in any self-reporting, self-scoring personality test.
• Advantage
o The greatest benefit is that managers/teachers, employees and students all gain a better understanding of each other’s personality type (Cowell-Lucero & Rudd, 2008).
• Disadvantage
o The disadvantages are that the users can figure out what the test creator or administrator wants to measure.
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Working with Different Colors
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How can you tell if your working with a Green?
• We humans really can’t hide who we are and if you know the traits to look for, you can get a really good sense of a persons’ True Colors.
• This quote by Amy Cuddy describes the perspective of most Greens. “It’s not uncommon for people to overvalue the importance of demonstrating their competence & power, often at the expense of demonstrating their warmth.”
You know they are Green if they are:
1. Learners: They have a great desire to learn & want to continuously improve.
2. Deliberative: They take serious care in making decisions or choices. They anticipate the obstacles.
3. Reserved: They seek autonomy & usually prefer to work alone.
4. Perfectionists: Aren’t satisfied until the work is 100% right.
5. Analytical: They tend to search for reasons & causes & have the ability to think about all factors that might affect the situation.
6. Intellectual: They are introspective & appreciate intellectual discussions.
7. Competent: They pride themselves on being good at what they do & expect competent follow through from others.
Working With Different Colors
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How can you tell if your working with a Blue?
• We humans really can’t hide who we are and if you know the traits to look for, you can get a really good sense of a persons’ True Colors.
• This quote by Bill Richardson describes the Blues desire for harmonious working relationships. “We cannot accomplish all that we need to do without working together.”
You know they are Blue if they are:
1. Adaptable: They prefer to “go with the flow.” They tend to be now people who take things as they come.
2. Includers: They are accepting of others. They show awareness of those who feel left out & make an effort to include them.
3. Restorative: They are adept at dealing with problems. They are good at figuring out what is wrong & resolving it.
4. Developers: They recognize & cultivate the potential in others.
5. Relators: They enjoy close relationships with others & find deep satisfaction in working hard with friends to achieve a goal.
6. Caring: They lead with feelings.
7. People Oriented: They are cooperative, nurturing & empathic.
Working With Different Colors
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How can you tell if your working with a Orange?
• We humans really can’t hide who we are and if you know the traits to look for, you can get a really good sense of a persons’ True Colors.
• This quote by Marcus Gar captures the spirit of most Oranges, especially the extroverts. “With confidence, you have won before you have started.”
You know they are Orange if they are:
1. Self-Confident: They take the initiative & aren’t afraid to get things moving if they feel leadership is lacking.
1. Challengers: They thrive on competition & may get involved in situations just to see if they can be successful where others have failed.
2. Push Boundaries: They don’t conform to other peoples’ ideas & like to test limits. Red tape & bureaucracy can bog them down.
3. Impulsive & Spontaneous: They can become easily distracted if their attention isn’t kept focused & prone to making on the spot decisions.
4. Self-described Multi-taskers: They enjoy working on several things at once & can switch gears quickly.
5. Carefree: Try & find the fun in everything they do so may think a goal isn’t worth achieving if it’s not fun along the way.
6. Direct Communicators: They are “tell it like it is” people. If you want frank, forthright feedback, ask an Orange.
Working With Different Colors
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How can you tell if your working with a Gold?
• We humans really can’t hide who we are and if you know the traits to look for, you can get a really good sense of a persons’ True Colors.
• This quote by Benjamin Franklin is a motto that most Gold try to live by at home, as well as, at work. “A place for everything & everything in its place”
You know they are Gold if they are:
1. Organized: Take a look at their office or work space. You’ll notice they are comfortable with an orderly environment & they have a knack for knowing the most efficient place & method for storing or
arranging things.
2. Planners: They are good linear thinkers. One thing leads to another & often use tools like checklists and Gantt charts to keep things on track.
2. All About the Rules: They are sticklers for rules & can become “prickly” when others interpret rules as guidelines, e.g. meeting starts at 8am not 8ish.
3. Punctual: pay attention to obvious signs of irritation when others are late, e.g. clock watching, encouraging the meeting to start on time even though everyone hasn’t arrived & comments about tardiness.
4. Detail Oriented: They will notice things that others just can’t see.
5. Like structure: Don’t invite them to a meeting without an agenda. They need to know what will be addressed in advance so they can be prepared. They also will expect you to follow the agenda.
6. Conscientious: They will do what it takes to get the job done & will be hard on themselves if they fail to follow through.
Working With Different Colors
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Gold
Attributes
I follow the rules with Respect & Authority
o Loyal, Dependable, Prepared
I have a strong sense of what is right & wrong in Life
o Thorough, Sensible, Punctual
I need to be useful & to belong
o Faithful, Stable, Organized
I value home, family & tradition
o Caring, Concerned, Concrete
I am a natural preserver, a good citizen & helpful
Work
I provide stability & can maintain organization
My ability to handle details & to work hard make me the
backbone of many organizations
I believe that work comes before play, even if I must
work overtime to complete the task
Leadership
Expects punctuality, order, loyalty
Assumes “right” way to do things
Seldom questions tradition
Rules oriented
Detailed/thorough approach-threatened by change
Prolonged time to initiate any change
Expects people to “play” their roles
Stress
Complaining and self-pity
Anxiety & worry
Depression & fatigue
Psychosomatic problems
Malicious judgments about yourself & others
Herd mentality exhibited in blind following of leaders