WWW.HCLTECH.COM ENABLING DIGITAL BUSINESS FOR THE 21 ST CENTURY ENTERPRISE TRANSFORMATIONAL INFRASTRUCTURE MANAGEMENT SERVICES
WWW.HCLTECH.COM
ENABLING DIGITAL BUSINESS FOR THE 21ST CENTURY ENTERPRISE
TRANSFORMATIONALINFRASTRUCTUREMANAGEMENT SERVICES
The opportunities, challenges and threats facing IT departments today look very di�erent from what they were just a few years ago. In a very short time since the 21st Century began, the trend broadly termed as “Digitalization” has made the consumer king and has transformed the 21st Century Enterprises’ expectations from IT. Whether it is spearheading a responsive, flexible and secure cloud strategy or providing the Gen-Y workforce with the tools to be productive – IT is playing a pivotal role in helping business become agile, secure, service-oriented and deliver unified experiences to the end customer.
Automation and cloud are no longer optional, but core components of any transformation exercise. As businesses reinvent and transform themselves, only the enterprises that can compete through technology innovation, acceleration and flexibility will survive. HCL’s digital-ready IT Infrastructure portfolio is optimized to adapt to the unpredictable needs of the 21st Century Enterprise, while delivering business outcomes and value along the way.
WHat does IT look like in
the 21st Century Enterprise?
The 21st Century Challenge for IT
IT INFRASTRUCTURE & OPERATIONS SERVICE PORTFOLIO
DISTINGUISHED ECOSYSTEM OF PARTNERSPartnership ecosystem
STRATEGIC 360° GROWTH NEXT GENERATION
o�ers a service portfolio that is hybrid, secure, scalable, flexible and automated
NEXT-GEN DATA CENTERHybrid, Elastic, User Centric Lean & Simple
DIGITAL WORKPLACEDigital, Personalized, Empowering, Secure
NGEN NETWORKSProvider-agnostic, Flexible High Performance, Secure
MANAGED SECURITYProactive, Cloud-based Data Protection, GRC
BUSINESS PLATFORMSRapid, Scalable, Flexible, Cost-e�ective
EXPERIENCE-CENTRICAGILE & FLEXIBLE
BUSINESS ALIGNED
by HCL Technologies
DRYiCE™ AUTONOMICS& ORCHESTRATION
PRO-HUMAN AUTOMATION,
PRAGMATIC, BUSINESS OUTCOME FOCUSED,
SIMPLIFIED OPERATIONS
NEXT-GEN IT&O
Reimagining the Data Center for the 21st Century Enterprise
When you work with HCL, you not only have a partner who can help you transform your legacy data centers to next generation, software-defined, highly automated hybrid architectures, but you also have access to more than 10,000 person years of certified cloud transformation experience, the best management tools on the planet, integrated with leading cloud service providers. It is no wonder then, that HCL is the only IT service provider in the world to be awarded leadership status in every competitive market report published in the past four years (since 2012) in North America.
40Fortune 500 Customers
10,000 person years
of cloud transformation
experience
50,0000 servers
managedglobally
HCL’s Next Generation Data Center Framework
With a plethora of technology and cloud options available in the market today, it is critical to deliver a seamless experience to IT consumers, independent of what hardware, software and cloud partners you align with. That’s why HCL works with a wide array of global partners, independent of their dspecific technologies and products. Using this approach, HCL has the following, and more, to o�er:
CONSUMERS
HCL MyXalytics
DRYiCE MyCloud (Next Gen Data Center Lifecycle Management)
HCL DRYiCE Automation (MTaaS, ML, AI/Cognitive)
INFRASTRUCTUREAPPS
ERP & BI PRODUCTIVITY &COLLABORATION
WEB SCALEAPPS
WEB APPLICATION DATABASE MESSAGING
MULTI TENANT SECURED NETWORK & STORAGE
OPEX CONSUMPTION PAY AS YOU GO
WORKLOADS
PLATFORM LAYER
FOUNDATION LAYER
OPERATIONSSERVICES
Infosec
GRC
ScaleOps
ElasticOps
Metering
DEVELOPER
Pattern Mgmt
DIGITALPROD MGR.
Service Catalog
OFFICEWORKER
Dashboard
LOBUSER
Self Service
ITADMIN
SDC SDN SDS
Virtual (SDI)Application Ref ArchLegacy Systems
Physical – Hardware & FacilitiesHybrid Cloud Fabric
Public – SAAS
Public – PAAS
Public – IAAS
Hybrid cloud infrastructure
migration, consolidation, hosting and management
Software
controlled infrastructure
Design, architecture, and
implementing consumer ready
hybrid cloud infrastructure
Policy based automation and orchestration services and
analytics based agile operations
Creating a Gen-Y Ready Workforce for the 21st Century EnterpriseHCL’s vision of the 21st Century Enterprise envisions a modern workplace for your organization and includes infrastructure services that are user-profile sensitive. HCL provides consulting, professional and operational services for transformation in BYOD, mobility, desktop delivery, collaboration, enterprise networks, end user experience management, and user support environments. HCL’s vision for the future of workplace services is already powering high-performance workplaces in more than 130 businesses across the globe, meeting the current and future demands of end users. It is this vision, and proven execution ability that has seen HCL as the leader in every major Workplace Services market report published in the past 4 years.
180 Global
Customers
Support in 33 languages
across 20 countries
Personalized, experience led
solutions
Value to Business
Value to End Users
Value to IT
HCL’s Solutions for Smart Workplaces
Onsite Support Services
CAMS & Work-place Engineering
ROBO & Infra Application Support
Collaboration Support
Cloud Evaluation
Architecture & Design
Proof Of Concept Services
Business Case Development
Platform Assessment
BYOD Messaging
Content Management
Zero Infrastruc-ture Site
Real Time Collaboration
File Sharing
AppStone
HCL’S 21ST CENTURY WORKPLACE FRAMEWORK
Enable@ Workplace
Mobility@ Workplace
Empower @ Workplace
Live@ Workplace
Optimize@ Workplace
Global Service Desk
Desktop Virtulaziation
Application Virtulization
Mobile Device Services
Data Anywhere
Platform Upgrades
File Share Consolidation
BYOD/ExternalPartners
Task-Worker
Mobile-Worker
Knowledge-Worker
PowerWorker
ConsultingServices User Profiling
A modern workplace that attracts and retains talent
Optimum ROI on invest-ment in workplace technologies
Improved user freedom, satisfaction, and productivity
Increased mobility, consumerization, collaboration, and
Right fit for user requirements
Improved end user experience
Improved security and monitoring of the end user workplace environment
Rightsized infrastructure provisioning and support
Reduced incident and problem tickets
Reinventing the networks for the 21st Century Enterprise
The advent of IoT, Big data analytics and M2M is leading to gigantic increase in data volumes and is necessitating an overhaul of existing network infrastructure. 87%* of the enterprises believe they require high bandwidth connection to meet performance.
At HCL we future proof your network infrastructure with our end-to-end portfolio of network services. Our solutions encompass strategy, design and implementation across a range of network requirements: S/w defined DC & WAN, unified communications & collaboration and network automation
250+ Customers
Data center networks, WAN networks, Corporate LAN
redesigns, Voice migration &
transformations
25+ Years of ExperienceWorked with 70+
Telcos and 25+ OEM platforms
USD 100 Mn Investment
State of the art labs
ConsumptionPlatforms
Consumers
PlatformHosting
IntelligentInfrastructure
Hybrid NetworkFunctions
API Management
ApplicationsPerformance
Security Services
DynamicProvisioning
DDI Management
RouteManagement
Capacity Planning
Governance &Reporting
Monitoring
OperationsServices
Public Clouds
Records Controller
Services Intelligence
WorkloadIntelligence
BranchRouters
Layer 3Switching
LoadBalancers
SoftPhones
Dc LanCore
CampusLan Core
CollaborationCore
DcRouters
WirelessAccess
HardPhones
LanAccess
VideoEndpoints
Private Clouds Legacy Data Centers Partner FEDRATED CLOUDS
SOFTWAREDEFINED DC LAN
SOFTWARE DEFINEDCAMPUS LAN
SOFTWARE DEFINED WIDE AREA NETWORK
INTELLIGENTANALYTICS
DistributedCompute
IntelligentCollaboration
Engagement Controller
UserBehaviourCaptures
DeviceBehaviourCaptures
Analtyics Platform
Virtual Network Functions Specialized Hardware Commodity Hardware
HCL’S NEXT GENERATION NETWORK FRAMEWORK
HCL’S SOLUTIONS FOR NEXT GENERATION NETWORKS
Real timework in cloud
Tra�csteering &
management
AdvancedBusiness
Dashboards
Augmentedgaming
Touch & steer
Virtual 3Dpresence
TRANSPORT INDEPENDENT SITEAn architectural framework that simplifies leveraging investment in MPLS & enables o�oading of internet tra�c• Hybrid cloud adoption• Carrier agnostic
EVOLVEExpedites real time communication between diverse platforms • End point agnostic collaboration platform• Evolving interoperability & control
SENSUSAgile, programmable & automated. Ensures responsive & flexible network• Network Function Virtualization• Hypervisor based SDN
NETBOTNetwork automation framework that delivers professional automation solutions based on scripts, tools & platforms• Real time, proactive & self healing networks• Faster troubleshooting
…and discover how IT Process Automation and Orchestration can truly enable your IT to meet the needs of the 21st Century Enterprise.
Request a DRYiCETM
demo today!
DRYiCE: Pragmatic approach to automation
DRYiCE, our Autonomics & Orchestration framework enables a 21CE to “think like an Agile Startup but Deliver Like a Lean Enterprise”. It consists of 50+ interconnected modules that can automate any number of standard and non-standard tasks across infrastructure, applications, business processes and engineering. The core of the DRYiCE modules are built by leveraging innovations around Robotic Process Automation, Machine Learning, Cognitive Engagement, Neural Networks, Ops & Service Analytics, Big Data, Service Integration with a DevOps Culture for the Digital Enterprise. We have more than a decade of experience in implementing automation in complex IT environments to bring year-on-year improvements in cost, performance and outcomes for our customers. DRYiCE enables a well-planned and methodical maturity roadmap – which takes into consideration your current IT systems maturity, your business goals, and your planned IT roadmap in providing a pragmatic IT automation journey.
2015Ranked among the top
Companies in Asia byForbes Magazine.
2015HR Best Practices
2017FASTEST GROWING IT SERVICES BRAND
A RELATIONSHIP THAT IS A BREATH OF FRESH AIR“In today's uncertain world, not even the best contract can capture what will change tomorrow. A contract can only convert to business advantage through a value centric relationship. HCL’s unique “Relationship Beyond the Contract” (RBTC) engagement model turns the usual “straightjacketed” IT sourcing contract on its head, providing a whole new paradigm for customer-vendor relationships. Our belief in the values of trust, transparency, flexibility and value-centricity, fueled by our philosophy of 'Employees First', ensures the continued pursuit of our customers' best interests.
Ideapreneurship™ is the self-sustaining, self-inspired, innovation engine that drives HCL forward. It is a unique innovation culture in which every employee gets the opportunity to ideate, and where these everyday ideas set a new business paradigm. At HCL, IdeapreneurshipTM has created an atmosphere where employees are taking the lead in finding solutions and ideas and then leading them to fruition. The foundation for this grass-roots, business-driven, customer-focused environment was laid by HCL’s ‘Employees First’ values which collectively enthuse, empower, and encourage employees across the organization to come up with innovative solutions to operational and customer business challenges.
TM
How we can assist in your transformation
Leader 2011-2016Magic Quadrant for Data Center Outsourcing and Infrastructure Utility Services, North America
Magic Quadrant, End User Outsourcing Services, North America
Leader 2013-2016
Leader 2013 & 2015Forrester Wave for Global Infrastructure Outsourcing
Leader 2014 & 2016Marketscape for Datacenter Transformation Consulting and implementation services
Leader 2014 & 2016MarketScape on Worldwide Cloud Professional Services
Talk to us today and find out how we can help you achieve your 21st Century goals.
www.hcltech.com/contact-us/customer
HCL’s Infrastructure Services Division has the experience, talent and tools to help you create, run and manage next generation IT Infrastructure.
HCL successfully combines:
the proven ability to execute on large-scale complex IT requirements across core IT infrastructure towers of Data Center, Workplace Services, Network and Telecommunication Services, Security& GRC and Service Integration & Management
AND
the industry leading, vertically integrated, digital services and solution portfolio
…to o�er a range of services that is comprehensive enough to address all your IT infrastructure needs.
TM
Hello there! I am an Ideapreneur. I believe that sustainable business outcomes are driven by relationships nurtured throughvalues like trust, transparency and flexibility. I respect the contract, but believe in going beyond through collaboration, applied innovation and new generation partnership models that put your interest above everything else. Right now 115,000 Ideapreneurs are in a Relationship Beyond the Contract™ with 500 customers in 32 countries. How can I help you? W
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