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Putting Strategy Into Action Joe Taylor, Director of Solutions, PROACTIS
61

Transformation, Spend Control & eProcurement – Putting Strategy into Action

May 15, 2015

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Business

Jon W. Hansen

eWorld Purchasing & Supply Conference
Day 2 - September 29th, 2010

12:00 to 12:30 PM Transformation, Spend Control & eProcurement – Putting Strategy into Action

Overview:

In this session we look at achieving efficiency gains and ROI with industry best practice in spend control and eProcurement.

Hear first-hand about emerging practice in spend control and eProcurement and how it can transform your procurement operations, improve efficiencies and deliver cash release savings.

The session will explore:

• Insights from the UK’s leading and most recent spend control projects
• Purchasing policy adherence and contract compliance
• Techniques to enhance procurement capacity and management of key supply markets
• Focus areas for planning future spend control initiatives

Speaker:

Joe Taylor, Director of Solutions, PROACTIS
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Transcript
Page 1: Transformation, Spend Control & eProcurement – Putting Strategy into Action

Putting Strategy Into Action

Joe Taylor, Director of Solutions, PROACTIS

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This session:About PROACTISSpend Control and eProcurementProcesses involvedHow to derive benefitSummary

Agenda

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100% focused on Spend Control & eProcurement:UK market leader350+ clients:

Across all business sectors2,000,000+ PROACTIS users in 70+ countries

Global presence:Direct - UK and USPartners - UK, US, the Netherlands, France, Belgium, Norway, Germany, Spain, Portugal, Australia, South Africa and the MiddleEast

PROACTIS in Brief

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Organisations we have helped

Commercial PublicNot for Profit

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Best-of-Breed eProcurement Vendors:#1 for Unified purchasing/ eProcurement#1 for Overall product score in use cases#1 for Basic purchasing functionality#1 for Public-sector functionality

About PROACTIS

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Headlines:‘UK economic growth slows to 0.2%’‘UK inflation rate rises to 3.4%’‘UK unemployment increases to 2.5m’‘UK borrowing hits record £163.4bn’

Current Climate

Top line objectives/challenge:Public sector -> do the same with lessCommercial sector -> protect margins

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Spend Control:Process techniques to identify, capture and control spend in a transparent manner

eProcurement:Solutions that support procurement, buying and accounts payable activities and streamline supplier engagement

= decrease operating costs + improve efficiencyAwareness is growing > Market is growing

Spend Control and eProcurement?

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Metric Bottom Performers

Top Performers

Overall invoice cycle time?

What proportion of spend is “under management”?

What savings from Sourcing activities?

What level of Contract compliance?

What is the Procurement ROI?

32.9 days

0-30%

5%

35%

100-300%

2.9 days

70%+

17%+

76%

700%

How can this topic help?

Current Procurement ‘market’ intelligence:

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Areas to attack:Source well, to secure savings and qualityPush employees to use ‘best value’ agreements

Ensure high level of “spend under management”Increase visibility and impose the rule book for all spend

Establish ‘great’ supplier trading relationshipsAutomate Accounts PayableRemove paper

How can this topic help?

Cash + Efficiency

Savings!

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Spend Control and eProcurement:Purchase to Pay (P2P)

PurchasingAP Automation

Sourcing and Tendering

Processes involved

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ExternalExternal

InternalInternal

Purchase to Pay

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ExternalExternalSuppliersSuppliers

InternalInternal

Purchase to PayUser Approvers Finance

Finance LedgersFinance Ledgers

Match?

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Example situation: Commercial Sector21% of spend without PO’s75% of invoices sent out for troubleshootingAccrual reporting – 8+ man days a month5,000+ new suppliers per annum

Purchasing

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Opportunity:Single system for all purchasing activitiesPolicy compliance, transparencyManagement of budgets, commitmentsAccounting for spend automaticallyHigh invoice match rates = low interventionPurchase cards for low value spend

How are new suppliers brought on? Data?

Purchasing

Cash + Efficiency

Savings!

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ExternalExternalSuppliersSuppliers

InternalInternal

Purchase to PayUser Approvers

Finance LedgersFinance Ledgers

Match?

Transactions:•Orders

•Invoices

Order output techniquesOrder output techniques Invoice receipt techniquesInvoice receipt techniques

Finance

Supplier Data:•Supplier details

•Catalogues

Supplier Enquiries:•Orders

•Payments

•Status

New opportunities?:•PQQ, ITT, RFQ, RFP, RFI, RFx

•Tenders

•eAuctions

Sourcing & Data

Sourcing & Data

Enquiries

Enquiries

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Sourcing and Tendering

What are we talking about?You have identified a needHow do you go about securing a new line of supply?

Source a list of potential supply and evaluate to award

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What are we talking about?You have identified a needHow do you go about securing a new line of supply?

Source a list of potential supply and evaluate to award

Sourcing and Tendering

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What are we talking about?You have identified a needHow do you go about securing a new line of supply?

Source a list of potential supply and evaluate to award

Sourcing and Tendering

Challenges:

Meet the requirement

Get the best deal

Ensure a transparent process

Reduce administration effort

Mitigate away risk

Survive scrutiny

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Example situation: Local AuthoritySituation

Manual sourcing process, 10% coverage8% of suppliers under contract9% savings from sourcing activities

Aspiration:Better, compliant and transparent evaluationsFind and use the best deals

Sourcing

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Opportunity:Increase number of sourcing activities – same staff levelsAdopt standard online processes:

Submit responsesEvaluate sourcing eventsTimeline, event monitoring

Clear visibility & ownership

But…once in place, will they be used?

Sourcing

Cash + Efficiency

Savings!

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Aspirations and initial impetus:Streamline and ensure transparency in sourcing and tendering activitiesGet control and transparency of contractsDrive staff to ‘best value’ agreements to the organisationImpose the rule bookAutomate where no process existsAutomate Accounts Payable

Typical Projects

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Example situation: Commercial Sector15 heads in Accounts Payable5,500 invoices per FTE, per annum = 25 per dayExceptions cycle time: 11 daysAverage days to pay increasing: 29-33Payment past due date: 17%Only 20% of available settlement discounts taken

Invoicing

Page 55: Transformation, Spend Control & eProcurement – Putting Strategy into Action

Opportunity:Cut paperAutomate routing & approvalsElectronic payments

Self Service Supplier enquiries?

Invoicing

Cash + Efficiency

Savings!

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Procurement Review & Spend Analysis:Historic spend is analysed, e.g.:

By categoryTop/strategic suppliersAverage invoice value by category, etc...

Identify benefits and propose strategy, e.g.:Contract / category target savingsConsolidation SavingsMove low value orders to Purchasing CardsIdentify key supplier risksWhich trading techniques remove cost?Specific benefits and project phasing

How to Determine the Benefits?

Cash + Efficiency

Savings!

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Rationalise the supplier database: • More is the Enemy of Better• Fewer suppliers, fewer relationships, fewer enquiries,

etc.Push costs out to suppliers:

• Answer their own queries• Update their own details. • Use electronic tools for RFP (tender) publication,

supplier bid submission, buyer bid evaluation and supplier management processes

Practical things to do

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Remember, one-size doesn’t fit all:• Adopt electronic ordering/invoicing strategies• There are lots of techniques – use the right tool for the

jobEliminate error, make it easy:

• Drive staff to pre-negotiated contracts• Automate so staff find what they need, best prices,

lowest risk• Ensure compliance

Practical things to do

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PROACTIS Spend Control & eProcurement:Better deals

More spend can be sourced

Electronic trading:Cash savings

Fulfilment, mail, storage etc.Settlement discounts

Process efficiencySlicker process + less distraction = less staff

Single solution, simple adoption

Summary

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Joe [email protected]+44 (0)1937 800 078www.proactis.com

Joe Taylor