Training Vmw Mid-line Cabrio

TRAINING VMW Mid-Line Cabrio.pptCABRIO Labeled – Impeller & Agitator Models – Gear/Belt Drive
Vertical Modular Washer
Reinvention of Whirlpool®
Top Load Washers
Automatic Water Level Sensing
For the mid-line and entry product categories we have a product introduction.
Whirlpool Corporation Confidential – Consumer Appliance Care: Customer Experience Centers – All Rights Reserved – Whirlpool® and Maytag ® are Registered Trademarks
Change is Coming
Change is Coming
Objectives and Agenda
Build an understanding of the theory of fabric care (laundry)
Explain the D.O.E. energy and water issues applied to washers after 2011
Energy Star® and CEE Ratings
Provide an overview of the Vertical Modular Washer
Benefits and Features
Technical Tips along with Frequently Asked Questions
Use & Care
History of Laundry Pictures
At one time one could use as much water as desired, but it was not convenient
Even when less water was required, washing in a stream was not convenient
Four hundred years ago, washing clothes was a time-consuming and tedious process.
If clothing was really dirty, cleaners had to go to the river and rub and pound the clothing with rocks, making it easier for the soap to penetrate the cloth. The was very rough on the fabrics. Fortunately, at the time most fabrics were very coarse and durable
The ancient Romans used fermented urine to whiten their clothing. Washing machine technology has definitely changed how we wash clothes and made it much easier.
*
1797 Scrub Boards Appeared
Wooden Tubs
Quickly Scrub Boards were put into Larger Tubs with Wringers
The next innovation beyond rivers and rocks was the washboard. Washboards offered a better way to work soap into the fabric, but washboards were still rough on fabrics. An advantage of washboards is one could be taken to a river or used in a tub near or in a home.
*
History of Laundry Pictures
VMW
2010
Whirlpool
1861
1860s
1940s
1900
1911
Whirlpool
1920s
LEAP
1980s
Whirlpool
VMW -Vertical Modular Washer
Theory of Operation - Laundry Quiz
Washing clothes basics have not changed over time
Washing in a stream or in a modern high-efficiency washer are about the same – the basic principles are identical!
Pick the icons that best describe the theory of washing clothes
Click on an icon to reveal a description, then return to this slide
Newton’s Cradle
Newton’s Cradle – Mechanical Energy
Great Choice.
Rubbing clothes together helps to “mix” detergent into the fibers.
Detergent and water help to capture soils so they can be rinsed out.
WARNING – This is a major cause for fabric wear.
RETURN
Biohazard Symbol – Not Likely
Not the Best Choice.
Lye is a potential biohazard.
Modern detergents are safe for the environment and are made of surfactants (break water tension), enzymes (dissolve fats), and perfumes.
WARNING – Too much detergent is worse than too little, especially in modern high-efficiency washers.
RETURN
Temperature – Thermal Energy
Warm and hot water may be necessary for organic soils/stains.
Heat as a catalyst (accelerates) breaks down soils/stains.
WARNING – Modern detergents are formulated to work in cold water, but some fabrics (e.g. cotton) may require warm or hot water.
RETURN
Radiation Symbol – Not a Good Idea
Radiation is used to preserve some foods (irradiation), but probably would not clean the laundry
Radiation might sterilize clothing.
selling radiation washers!
Beat the Drum – Unlikely to Help
Beating a drum may help frustrations, but it won’t clean the laundry.
Although beating clothes with a rock in a stream did help for a time.
WARNING – When a washer sounds like it’s beating
a drum it’s time to rebalance the load.
RETURN
Chemistry – Chemical Energy
Detergents and bleaching agents break down soils/stains.
Detergents help reduce water tension so soils can be captured and rinsed out of the clothing.
Modern enzyme detergents speed up cleaning in cooler temperatures.
WARNING – Detergents only “capture”. Water is a solvent which carries soils/stains away – It doesn’t take much water!
RETURN
TURKEY – You’re Funny!!!
Great Choice for Thanksgiving.
Stuffing a turkey with dirty laundry is not a good idea.
Don’t mention what some turkeys taste like if left in the oven too long.
WARNING – Too much turkey can make you sleepy (L-tryptophan).
RETURN
Millstone – Only Good for Wheat
The rubbing and crushing action would be too aggressive for any fabric.
Some entrepreneur probably put this idea together with a washboard !?!?
WARNING – Some old wringer washers
cleaned like a millstone!
Wash Motions
Optimal Balance of All Three Drive Excellent Fabric Care Results!
SUMMARY: 3 Laundry Energies
Low Water Wash Demo
We need two volunteers for this demo – preferably with hands!
The purpose is to show that the amount of water for washing is not as important as some think.
Low water can be just as effective in cleaning as high water amounts.
It’s counterintuitive, but it works.
Hopefully, it will convince you!
Two participants will wash their hands in water containers – one high water level – the other low water level
First group dissolves detergent in the high water level container and dirties hands in soil
Participants dissolve detergent in water container to create a soapy solution.
Dirty hands are plunged into the soapy water and then rubbing hands together to remove dirt
This is comparable to LEAP platform
Second group dirties hands and applies detergent to hands. Rubbing hands together to breakdown the dirt. Then they rinse their hands in the low level container of pure water
This is comparable to the VMW platform
*
SO WHY THE “TRANSFORMATION”
VW
First we had the VW and ....
BMW
yet is “fuel efficient” and requires low maintenance?
the BMW. Now, Whirlpool is introducing .....
VMW
VMW provides the best of both in one new “washer”
that meets all government standards and goes beyond
the VMW!!!!
ENERGY & WATER STORY
D.O.E. Minimum Energy Standards
Current minimum energy standard:
2011 minimum energy standard:
2015 minimum energy standard:
Energy Star® Qualified Standards
Current E-Star energy standard:
MEF 1.72, WF 8.0
MEF 1.80, WF 7.5
MEF 2.0 , WF 6.0
CEE*** Tier Levels (above Energy Star standards & the greatest savings)
Change expected in January 2011
2011 Energy & Water Standards
* Modified Energy Factor
2009 - 2011 Energy & Water Definitions
Current 2009 Standards will change 1/2011
* CEE = Consortium for Energy Efficiency. Chart taken from CEE web site. All Rights Reserved
RETURN
Water Factor (WF) Lower is Better
Federal Standard
ENERGY STAR® (above standards)
1.80
7.5
2.20
4.5
MEF = Modified Energy Factor, combines Energy Factor and Remaining Moisture Content. MEF measures energy consumption of the total laundry cycle (wash & dry). It indicates how many cubic feet of laundry can be washed and dried with one kWh of electricity: the higher the number, the greater the efficiency.
WF = Water Factor (number of gallons needed for each cubic foot of laundry). A lower number indicates lower consumptions and more efficient use of water.
Energy Consciousness
ENERGY STAR (E-Star) qualified clothes washers beat the standards by…
About 30% less energy than the D.O.E. energy standard and…*
More than 50% less water than conventional top loading washers*
Many Energy Star qualified washers have larger baskets than conventional models
Meaning fewer loads of laundry, which saves energy and water
The average American family of four washes almost 400 loads of laundry each year
Over the life of a new E-Star qualified washer, enough money can be saved in operating costs to pay for a matching dryer*
The water savings alone could fill three backyard swimming pools*
* EnergyStar.gov statistics
We need to meet current, and prepare for future, energy regulations.
THE COST STORY
Cost Consciousness
Cost of a washer has barely changed in 60 years, but consumer expectation for features and benefits have advanced continually.
Balancing cost and consumer expectation is both an art and a science.
2009
1947
A basic washer sells for as little as $275. This is the same price range as more than 60 years ago.
COST COMPARISON OVER TIME
*
Appliance costs have not increased as much as cost of living over time
There is a lot of market pressure in addition to water and energy concerns
Whirlpool Corporation is winning in both areas with VMW !
PRODUCT
1947
2008*
% Increase
$240
$274
14%
As a comparison, the average yearly price of the stock market has increased 5812% since 1947.*
Home prices have raised 2308%.*
Annual salaries have raised 2052%.*
Automobile prices have raised 1933%.*
The minimum wage has raised 1638%.*
A gallon of gas has raised 1543%.*
A postage stamp has raised 1467%.*
A loaf of bread, 1325%.*
A gallon of milk, only 342%.
And a washer? ……..*
Water & Energy Savings Comparison
LEAP (Current Conventional / E-Star)
(Laundry Engineering Advanced Product)
Basket: 3.5 / 4.0 cu. ft. capacities
Agitator: On all models
Energy Savings: 2009 Standards / Tier I E-Star
VMW (2011 standards apply)
Basket: 4.3 cu. ft. capacity
Agitator Agitator or Impeller
Motor: 1/3 & 1/4 Horsepower
Water Levels: Auto-Sensing (infinite)
WTW5200VW
WTW57ESVW
WTW5700XW
WTW4900XW
Simplify the Product …
The VMW Solution
One way to control cost is to simplify the product.
LEAP
More than 50 Total Suspension Parts
Here is the amount of metal used in the suspension system of the Direct Drive washer.
VMW
Hanging Suspension
Easier to Service
Expected Higher Reliability
Expected Quieter Performance
Fewer Parts to Warehouse
These are the parts used in the new VMW suspension system.
Whirlpool Corporation Confidential
DRIVE SYSTEMS COMPARISON
LEAP 70 Parts
VMW 13 Parts
NO BELT
SHORT BELT
And here is a side by side comparison of the two drive systems. The current direct-drive washer’s drive system is on the left.
What Do The
Cabrio® 5000 Series Consoles
Cabrio® Good - Better - Best Strategy
Whirlpool® offers the latest innovation, great style and efficiency
by reinventing top load laundry in the market place
CURRENT
CLASSIC
CABRIO
2010
Cabrio 5000 VMW Series
Great aesthetics & high-efficiency available to the masses!
Q2
Q2
Good
Better
Best
WTW5500XW / WE/GD5500XW
Open To Order: NOW Open To Ship: 6/15/10
Tier III Water & Energy Efficiency combined with a Brand New Industry Leading Aesthetic!!!
WTW5500X* Pair
Whirlpool Cabrio Pairs Feature 6th Sense Technology
6th Sense: a unique combination of advanced technologies that understands and adapts to provide outstanding performance and efficiency
Sensor driven – weighs the load – determines water level)
Precision Dispense, Quiet Spin Technology™ and H2Low™ Wash System
Delivers better cleaning and gentleness than our agitator models!
All capacities shown are I.E.C equivalent
™
*
WTW5550XW Pair
All capacities shown are I.E.C equivalent
Eco Normal Cycle: “Eco Normal” uses additional mechanical action and less thermal energy to lower total energy and water use.
™
*
WTW5600XW Pair
Eco-Monitor
Allows you to track eco-friendliness of each cycle or option you choose on both the washer and dryer!
EcoBoost™ Feature*
Activate the EcoBoost ™ feature to save energy through reduced hot water consumption. Increased washer spin speed also saves time and energy in the dryer.
*
Open To Order: NOW Open To Ship: 6/15/10 Washer , 8/23/10 Dryer
WTW5700X* Pair
Glass Window on Washer & Dryer!
Improved styling and aesthetics to view washing & drying process and a first hand look at H 2 Low!
Whirlpool Cabrio Pairs Feature 6th Sense Technology
Deep Clean
Uses a additional cleaning action and a deep rinse to ensure load is clean the first time.
Dryer utilizes “Eco Normal” cycle with sensor technology plus new software that more precisely meets dryness targets for typical loads.
Best Resource Efficient Pair in its class
*
Model Number Designators
S = Stacked
VMW ORIGINS – The Inside Story
VMW uses the Best Whirlpool Washer Technology
from around the World and does it one Better
American
Built
This new washer uses the best designs that we already have, makes improvements to each of them and puts it all together in a simple-to-work-on machine.
Let’s Take a Look
Take a couple minutes to look at the VMW washer and make mental notes
How does it look different on the outside?
How does it look different on the inside?
What comparisons can you make with the older LEAP washers?
What do you like about the new VMW platform?
Simple to service
Engineering invested in service
Robust Control Design
Robust parts chosen
Improved RAST connectors
Built in Durability
The Inside Design
This machine was designed with you, the technician, in mind. This machine is different than what you are use to but it is simple to service.
Same LEAP Cabinet & Rear Panel
Same LEAP Cabinet with stronger permanent rear braces
Rear panel not easily removed
Drain hose attached through the rear panel
Bottom components easily reached by tipping the machine backward
Rear panel is laying down on floor
VMW Cabinet
The VMW uses the same cabinet as the direct drive washers but it has been be beefed up with permanent rear braces. A rear panel is used in production but will be of little use for service. To remove the rear panel you must first remove the rear control panel and a harness panel. The drain hose connector is attached through the rear panel. Reaching the bottom components is easier by tipping the machine back and going through the open bottom.
Model/Serial Tag Location
VMW Cabrio 5000 series washers will have a pull-out drawer dispenser
The model/serial tag is now located on the right side of the tub opening bulkhead.
VMW has a Hanging Suspension like the Best Series Cabrio® Washers
Hanging Suspension means a very Stable Platform
Higher Spin Speeds
500 & 800 RPM
Low Vibration Hanging Suspension
The tub hangs from the cabinet like the Oasis washers. This has proven to be a very stable platform. Shaking problems have been minimal.
Basket does not float as in the Oasis/Cabrio® Best Platform
Belt drive system connects the drive shaft to the basket = no floating
Basket does not Float
Used for comparison only
However, the basket doesn’t float. It uses a drive block and spanner. The spanner nut and drive block are not interchangeable with the direct drive washers, however it uses the same spanner wrench that you currently use.
This system does not use a brake, so it utilizes a lid lock for safety
The lid is locked for all functions
The basket must coast to a stop before lid unlocks
It may take several minutes to decelerate and unlock during a spin
No Brake for Basket
This system does not use a brake, so it utilizes a lid lock.
Drive System
The gear case assembly is attached to the bottom of the tub with 4 bolts
Yes, there is a strong 5-ribbed belt.
Easy to service
Belt
The gear case assembly is attached to the bottom of the tub with 4 bolts. You may pull out the transmission after removing the attachments, or if you prefer, you can remove the harness from the attachments and pull them out with the gear case. You will however need to loosen the drain pump assembly and swing it out of the way to give clearance for removing the gear case.
Splutch Assembly During Agitate
Shifter
BELT BELT BELT BELT BELT BELT BELT BELT BELT BELT BELT BELT BELT BELT BELT BELT
Permanent Split Capacitor Motor
better performance - less slip
less heat buildup
lower operating costs.
When a Wash/Agitate cycle occurs the agitator, which is connected to the pulley, is rotated by the pulses from the drive motor.
Splutch Assembly During Shifting
Shifter
less heat buildup
YES, there is a belt !
For shifting, an actuator motor shifts the position of the cam ring which engages the Basket Drive Gear with the teeth on the pulley.
Splutch Assembly During Spin
Shifter
less heat buildup
YES, there is a belt !
Now that the Basket Drive Gear is engaged with the pulley, it will turn along with the agitator as the pulley turns.
Stainless Steel Wear Sleeve
Parts have been thoroughly tested for long life and dependability
Tested to the equivalent of 20 Years
Instead of a nickel plate steel shaft rotating on a rubber gasket, this unit uses a Stainless Steel bushing plus the shaft is thermally and chemically treated (Salt Bath Nitride) to improve resistance to wear and corrosion. This agitator to tub seal leak point has been tested to 20 years of life.
VMW Impeller
Designed to move the clothes in a blooming action like the Cabrio® during a normal cycle, but movement is also reversible.
Low water levels means a higher concentration of cleaning solution in saturated clothes
Connects to top of drive shaft
VMW Impeller Wash Motions
There are at least five levels of motion with VMW washers
Notice the “rolling action” can be from impeller center to basket or visa versa
Use & Care: Tips & Tricks
When Cycles Begin - Sensing
SENSING (At the beginning of a cycle)
When START button is pressed, washer will perform a self-test on the lid lock mechanism
A click will be heard as lock engages and the basket will make a slight turn
Lid will unlock briefly before locking again
Lid locks second time and the washer will slowly spin the dry load to estimate the load size and begin to add water.
Washer will move the load briefly, pause to allow water to soak in to the load and resume adding water
Process repeats until the correct amount of water has been added for the load size
Process may take more than 4 minutes before cycle begins
You may also hear water flowing through the dispenser, adding water to the load
NOTE: The sensing light may also come on during the Soak and Wash portions of the cycle. This is normal. Washer is ensuring there is enough water for the load.
Self explanatory.
Cycle Explanation
SOAK
This portion of the cycle allows water to soak into the load for optimal cleaning
WASH
Unlike traditional washers, the load is not covered with water
Low-water cleaning means concentrated cleaning
Rather than diluting detergent as done in an agitator-style washer, this washer delivers the detergent directly to the soils.
The motor sounds may change at different stages in the cycle.
The wash time is determined by the selected soil level
Self explanatory.
Cycle Explanation
RINSE
You will hear sounds similar to the wash cycle as the washer rinses and moves the load.
Fabric softener will be added if the Fabric Softener option was selected.
SPIN
The washer spins the load at increasing speeds for proper water removal, based on the selected cycle and spin speed. (Spin speeds of 500/800 RPM)
Lid Lock
To allow for proper load sensing, the lid will lock and the Lid Lock light will turn on.
This light indicates that the lid is locked and cannot be opened
If you need to open the lid, press START/Pause/Unlock
The lid will unlock once the washer movement has stopped (no brake)
This may take several minutes if the load was spinning at high speed. Press START/Pause/Unlock again to resume the cycle
Self explanatory.
Customer Viewable Codes
There are only three customer viewable codes.
Cycle Chart
Self explanatory.
VMW Washer Simulator
Loading the Washer
Detergents and Additives (Chemicals)
Low-water cleaning means concentrated cleaning.
Rather than diluting detergent as done in an agitator-style deep fill washer
This washer delivers the detergent directly to the soils
Adding water will reduce the machines cleaning effectiveness
Do not put Oxi-products in the Dispenser
Self explanatory.
Normal Water Level
Normal water level is about 2” above the impeller with no clothes in the basket.
With the locking lid, consumers may rarely see the low water level, except for the model with the window in the lid.
Consumers must avoid the temptation of adding extra water. Clothes only need to be saturated, not drenched.
Click on the picture for an enlarged view
About 2” of agitator will show.
VMW Normal Water Level
Affresh™ Washer Cleaner
Preventive Maintenance
HE washers provide water and energy savings, but all HE washers still require special care.
Normal usage causes odor-causing residue such as mold and mildew to form naturally in hard-to-reach areas of your washer.
Affresh™ Washer Cleaner, when used once a month, will prevent residue and odor from forming.
Installation Steps
Remove bottom cardboard insert
Align sound shield with washer front
(Quiet Pack Models)
Press sound shield into place and carefully return the washer to an upright position.
2
3
Installation Steps
Drain hose is packed in the insert
Save the insert for a possible move later
Remove electrical cord from washer back
Install drain hose with clamp
Washer inlet hoses NOT provided
Drain Hose
Summary of Brand Differentiation
Best in Class % Energy & Gallon Water Savings with Eco Option
Best in Class % Energy Savings on Dryer
Fastest Wash & Dry in its Class
CU Best Buy Recommendation
Best at handling the heaviest loads (pounds)
CU # 1 in Class Pair & Best Buy
$ Savings from Energy & Water
Fastest & Gentlest Dryer
Cleans # Towels
Specialty Cycles
Eco Option
QUICK SUMMARY:
Provides 800 RPM performance and quieter wash!
PSC MOTOR ADVANTAGES
better performance
less slip
less heat buildup
more frequent starts
VMW FAQ Animations
These animations will be placed on the public and internal FAQ or Product Advice web sites.
Troubleshooting
Not enough water in washer (Not performing as expected)
Not enough water (This may be a common question with the launch of the new VMW platform)
Load not completely covered in water.
This is normal operation for an HE low-water washer. The load will not be completely underwater. The washer senses load sizes and adds correct amount of water for optimal cleaning. IMPORTANT: Do not add more water to washer. The added water lifts the load off the washplate, resulting in less cleaning.
Troubleshooting
Noises
Objects caught in washer drain system.
Empty pockets before washing. Loose items such as coins could fall between basket and tub or may block pump. It may be necessary to call for service to remove items.
It is normal to hear metal items on clothing such as metal snaps, buckles, or zippers touch against the stainless steel basket.
Washer may be draining water.
It is normal to hear the pump making a continuous humming sound with periodic gurgling or surging as final amounts of water are removed during the spin/drain cycles.
Troubleshooting
Washer not level.
Water may splash off basket if washer is not level. Check that load is not unbalanced or overloaded.
Fill hoses not attached tightly.
Tighten fill-hose connection.
Fill hose washers
Drain hose connection
Pull drain hose from washer cabinet and properly secure it to drainpipe or laundry tub.
Do not place tape over drain opening.
Check household plumbing for leaks or clogged sink or drain
Water can backup out of a clogged sink or drainpipe. Check all household plumbing for leaks (laundry tubs, drain pipe, water pipes, and faucets.)
Washer not loaded properly.
This is normal operation for an HE low-water washer. The load will not be completely underwater. The washer senses load sizes and adds correct amount of water for optimal cleaning. IMPORTANT: Do not add more water.
Troubleshooting
Check the following for proper installation
Feet may not be in contact with the floor and locked.
Front and rear feet must be in firm contact with floor, and washer must be level to operate properly. Jam nuts must be tight against the bottom of the cabinet.
Washer may not be level.
Check floor for flexing or sagging. If flooring is uneven, a 3/4“ (19 mm) piece of plywood under your washer will reduce sound.
See “Level the Washer” in Installation Instructions.
Load could be unbalanced.
Load dry items in loose heaps evenly around basket wall. Adding wet items to washer or adding more water to basket could unbalance washer.
Do not overload. Do not fill above the stainless steel portion of basket. Avoid washing single items.
Use Bulky Item cycle for oversized, non-absorbent items such as comforters or poly-filled jackets.
Troubleshooting
Check for proper water supply.
Both hoses must be attached and have water flowing to inlet valve.
Both Hot and Cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water flow.
Check proper electrical supply.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses. NOTE: If problems continue, contact an electrician.
Normal washer operation.
Lid must be closed for washer to run.
Washer will pause during certain phases of cycle. Do not interrupt cycle.
Washer may be stopped to reduce suds.
Washer spins the load before filling to determine load size.
Washer may be overloaded.
Remove several items, rearrange load evenly in basket and add detergent. Close lid and press Start /Pause/Unlock.
Do not add more than 1 or 2 additional items after cycle has started to avoid overloading or unbalancing.
Do not add more water to the washer.
Washer may be overloaded. Not using HE detergent or using too much HE detergent.
Only use HE detergent. Suds from regular detergents can slow or stop the washer. Always measure detergent and follow detergent directions based on your load requirements.
To remove suds, cancel cycle. Select DRAIN & SPIN. Select your cycle. Press Start /Pause/Unlock. Do not add more detergent.
Troubleshooting
Empty pockets and use garment bags for small items.
Small items may have been caught in pump or between basket and tub, which can slow draining.
Use a cycle with a high spin speed.
Cycles with lower spin speeds remove less water than cycles with high spin speeds. Use the recommended cycle/speed spin for your garment. To remove extra water in the load, Select Drain & Spin. Load may need to be rearranged to allow even distribution of the load in the basket.
The washer may be overloaded or unbalanced.
Overloading or unbalanced loads will not allow the washer to spin correctly, leaving the load wetter than normal.
Check plumbing for correct drain hose installation. Drain hose extends into standpipe farther than 4.5“ (114 mm).
Check drain hose for proper installation. Use drain hose form and securely attach to drainpipe or tub. Do not tape over drain opening. Lower drain hose if the end is higher than 96" (2.4 m) above the floor. Remove any clogs from drain hose.
Wrong or too much detergent causing suds to slow or stop draining and spinning?
Use only HE detergent. Always measure and follow detergent directions for your load. To remove extra suds, select DRAIN & SPIN. Do not add detergent.
Troubleshooting
Are hot and cold inlet hoses reversed?
Both hoses must be attached and have water flowing to the inlet valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
Not using HE detergent or using too much HE detergent.
The suds from regular detergent can keep washer from operating correctly.
Use only HE detergent. Be sure to measure correctly.
Always measure detergent and follow detergent directions based on load size and soil level.
Washer not loaded as recommended.
The washer is less efficient at rinsing when overloaded.
Load garments in loose heaps evenly around the basket wall.
Do not load above the stainless steel portion of the basket. The washer will not rinse well if overloaded. Load with dry items only.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 garments after washer has started.
Troubleshooting
Washer not loaded as recommended.
Select a cycle with a slower wash action and spin speed, however items will be wetter than those using a higher speed spin.
Load garments in loose heaps evenly around the basket wall. Do not load above the stainless steel portion of the basket.
Reduce tangling by mixing types of load items. Use the recommended cycle for the type of garments being washed.
Troubleshooting
Clogged dispensers or laundry products dispensing too soon.
Do not overfill dispenser, which causes immediate dispensing.
Always select Fabric Softener and/or Oxi option to assure proper dispensing.
Load dispensers before starting a cycle.
It is normal for small amounts of water to be remain in dispenser.
Homes with low water pressure may result in residual powder in the dispenser. To avoid, select a warmer wash temperature if possible, depending on your load, or use liquid HE detergent.
Use only liquid chlorine bleach in the bleach dispenser.
Troubleshooting
Wash load not completely covered in water.
Washer senses load size and adds correct amount of water. This is normal and necessary for clothes to move.
Added more water to washer.
Added water lifts the laundry off the washplate, resulting in less effective cleaning.
Washer not loaded properly.
Do not load above the stainless steel portion of basket. Load with dry items only.
Add only 1 or 2 garments after washer has started.
Not using HE detergent or using too much HE detergent.
The suds from regular detergent can keep washer from operating correctly.
Use only HE detergent. Be sure to measure correctly.
Always measure detergent and follow manufacturer’s directions based on load size and soil level.
Not using correct cycle for fabric type.
Use a higher soil level cycle option and warmer wash temperature to improve cleaning.
If using Quick Wash cycle, wash only a few items.
Use Whites and Heavy Duty cycle for tough cleaning.
Not using dispensers.
Use dispensers to avoid chlorine bleach and fabric softener staining.
Load dispensers before starting a cycle.
Avoid overfilling.
Not washing like colors together.
Wash like colors together and remove promptly after the cycle is complete to avoid dye transfer.
Troubleshooting
Estimated time remaining is not correct
Excess suds caused by not using HE detergent or using too much detergent.
If excess suds are detected, the washer will add extra rinsing and pauses to break down suds. This will lengthen the cycle time. Use only HE detergent. Be sure to measure correctly.
Using Presoak and Deep Clean/Clean Boost in the same cycle?
On some cycles, when using more than one enhanced cleaning option, the cycle time may exceed 99 minutes.
Troubleshooting
Sharp items were in pockets during wash cycle.
Empty pockets, zip zippers, and snap or hook fasteners before washing to avoid snags and tears.
Strings and straps could have tangled.
Tie all strings and straps before starting wash load.
Items may have been damaged before washing.
Mend rips and broken threads in seams before washing.
Fabric damage can occur if washer is overloaded.
Do not load above the stainless steel portion of the basket. Load with dry items only.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 garments after washer is started.
Liquid chlorine bleach may have been added incorrectly.
Do not pour liquid chlorine bleach directly onto load. Wipe up bleach spills.
Undiluted bleach will damage fabrics. Do not use more than recommended by manufacturer.
Do not place load items on top of bleach dispenser when loading and unloading washer.
Garment care instructions may not have been followed.
Always read and follow garment manufacturer’s care label instructions.
KNOWLEDGE CHECK
1. Three Laundry Energies Question
Which three icons best described the energies involved or the theory of laundry throughout the ages?
Carefully click
Newton’s Cradle – Mechanical Energy
Great Choice.
Rubbing clothes together helps to “mix” detergent into the fibers.
Detergent and water help to capture soils so they can be rinsed out.
WARNING – This is a major cause for fabric wear.
Biohazard Symbol – Not Likely
Lye is a potential biohazard.
Modern detergents are safe for the environment and are made of surfactants (break water tension), enzymes (dissolve fats), and perfumes.
WARNING – Too much detergent is worse than too little, especially in modern high-efficiency washers.
Temperature – Thermal Energy
Warm and hot water may be necessary for organic soils/stains.
Heat as a catalyst (accelerates) breaks down soils/stains.
WARNING – Modern detergents are formulated to work in cold water, but some fabrics (e.g. cotton) may require warm or hot water.
Radiation Symbol – Not a Good Idea
Radiation is used to preserve some foods (irradiation), but probably would not clean the laundry
Radiation might sterilize clothing.
selling radiation washers!
Beat the Drum – Unlikely to Help
Beating a drum may help frustrations, but it won’t clean the laundry.
Although beating clothes with a rock in a stream did help for a time.
WARNING – When a washer sounds like it’s beating
a drum it’s time to rebalance the load.
Chemistry – Chemical Energy
Detergents and bleaching agents break down soils/stains.
Detergents help reduce water tension so soils can be captured and rinsed out of the clothing.
Modern enzyme detergents speed up cleaning in cooler temperatures.
WARNING – Detergent only “capture”. Water is a solvent which carries soils/stains away – It doesn’t take much water!
TURKEY – You’re Funny!!!
Great Choice for Thanksgiving.
Stuffing a turkey with dirty laundry is not a good idea.
Don’t mention what some turkeys taste like if left in the oven too long.
WARNING – Too much turkey can make you sleepy (L-tryptophan).
Millstone – Only Good for Wheat
The rubbing and crushing action would be too aggressive for any fabric.
Some entrepreneur probably put this idea together with a washboard !?!?
WARNING – Some old wringer washers
cleaned like a millstone!
1. VMW Acronym Meaning
VMW is an acronym.
Which of the choices on the right is the correct description?
Click on your choice
Vertical Machine Washer
Close, but no prize
The washer is vertical and it is a machine, but the point is more than top loading
Volume Modular Washer
Close, but no prize
The washer has greater capacity, but the point is more than capacity
Vertical Modular Washer
It will offer greater reliability, energy efficiency and superior cleaning performance.
Vertical Moving Washer
Close, but no prize
The washer is vertical and it has have moving parts, but it is stable.
If installed correctly, it is stable and can be placed on a second floor.
3. Energy Agencies and Washers
Which Energy Agency offers the consumer the greatest savings in terms of energy, water and money?
Click on your choice
Department of Energy
Incorrect
The Department of Energy (D.O.E.) sets the minimum standards which allows the sale of a washer
Energy Star® Qualified
Incorrect
Energy Star® offers rebates and additional savings in water and energy.
BUT, another agency offers even greater rebates in some states.
CEE
CORRECT!
Washers that receive the CEE Consortium for Energy Efficiency rating receive the highest rebates (up to $175) plus savings in water and energy
Tier 1
Tier 2
Tier 3
4. VMW Simplicity
VMW Washers excel at expected reliability, quietness, and savings with water and energy in large part because of the simplicity of design
Click your choice
YES Simplicity
CORRECT!
VMW simplicity means fewer moving parts, new water and energy saving technologies that add up to a world-class washer.
NO Simplicity
Fewer parts mean fewer repairs, greater efficiency and savings
5. VMW Belt Drive
The LEAP Platform and the new VMW Platform have no belts in both drive systems
TRUE
FALSE
TRUE Both Have a Belt
Incorrect!
VMW Washers have a short belt
LEAP washers were touted as having no belt for reliability, but technology has moved on to better belts
FALSE Only VMW has a Belt
CORRECT!
Only the LEAP washer had no belt. Most competitors at the time used belts.
Belt technology has advanced and the VMW uses a belt
The End
Reinvention of Whirlpool®
Top Load Washers

Training Vmw Mid-line Cabrio

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