Queen Anne’s County Training Training Officers and the CentreLearn Learning Management System
Jun 18, 2015
Queen Anne’s County Training
Training Officers and the CentreLearn Learning Management System
CentreLearn Solutions, LLC
Have you:
Created a Task
Used Team learning
Run reports or created a Saved Report
Use of CentreLearn
User (EMTs and Paramedics)
Team Leader
Learning Manager
Admin
Levels of Authority
Basic management of their users:Reset passwordsView transcripts and earned certificatesCreate, run, and save reportsAssign tasks (if enabled)Team learningUse communication tools
Team Leader Functions
Team leaders cannot add or remove users from groups
Create content, custom courses
Can’t manage Compliance
Team Leader Limitations
Admin Overview
Find a User
Inactive Users
Search By:
User CE Certificates
User Transcript
Send User Email
Your Email is the Reply To Address
Success Tip
Enter an email address that works, receives
email, and you regularly check
My Teams
Users in a Team (Group)
Group: Create Announcement
Group: Posted Announcements
Group: Properties
Group: Send Email
Group: Email or Announcement
Create and assign a task for a user to complete a specific course before a
specific date.
Success Tip: Tasking
Task: Create
TitleInstructionsStart DateDue DateExpiration DatePriorityLearning RequirementEmail NotificationEmail Reminder
Trask: Create
Task: Assignments
Task: Email Notification
Groups (squads, crews, companies, shifts,
houses, stations) watch a course together from a
single account login.
Success Tip: Team Learning
Team Learning: Select Curriculum
Team Learning: Date and Content
Team Learning: Select Users
Team Learning: Mark Complete
Team Learning: Completion
Users finish course individually:Other curriculum itemsEvaluation (quiz)Survey Certificate
Team Learning: Finish Course
Reports
Certificate Transcript Summary Reports on earned certificates only Quickest way to see what WAS completed
Popular Reports
Report on Item Completion Show Elapsed Time, Date, Score
Report on Evaluation Completion Show Elapsed Time, Date, Score, Attempts
Popular Reports
Reports that you run frequently can be saved and even scheduled for delivery to your inbox!
Success Tip: Save Reports
Save a Report
A few more helpful hints
Success Tips
Go Full Screen
Go Full Screen
Does it go to 11?
F11 = Full Screen
Success Tip
Only login from one tab, browser, or device
at a time
Really, Don’t Do This!
Back Arrow, Also Bad
Tool Tips
Support and Assistance
Ask Us Anything
Contact Us
Email or Call Visit and Connect
877-435-9309
CentreLearn.com/ContactUs
Blog.CentreLearn.com
Facebook.com/CentreLearn
Twitter.com/CentreLearn
Learning Manager Training
Basic management of their users:Reset passwordsView transcripts and earned certificatesCreate, run, and save reportsAssign tasksTeam learningUse communication tools
Learning Manager Functions
Create and Manage Course Registrations
Manage Compliance
Build Content
Learning Manager Functions
Cannot Create Groups
Learning Managers cannot add or remove users from groups unless they manage both the user and the group already
Learning Manager Limitations
Use Compliance Guard to monitor where your providers are in their recertification process
Success Tip: Compliance Tracking
Positions
Permissions Matter
Viewing a User’s Status
Managing One User
Select a Certification
Manual Actions
Update Certification Properties
Use the Build Content area to create Courses out of your existing materials
Success Tip: Content Builder
CurriculaItemsLearning objectsEvaluationsSurveys
Course Components
SCORM PackagesPDFSWeb LinksZipped WebpagesQuicktimePowerPointsWord Documents…. And more
What Types of Items?
Multiple Question Banks Include images and .mp3s in questions and
answers
Provide correct and incorrect feedbackSecure Evaluations with passwordsCheck competency and create Learning Plans
Evaluations
Create custom Surveys Response scales can be tailored to meet your
needs
Survey reports include: Average Response Feedback Individual Survey Results
Surveys
How do I…?Where is…?What does this do…? Where do I…?
I Have a Question
Support and Assistance
Support and Assistance
https://www.centrelearn.com/ContactUs/
Don’t get frustrated, get focusedContact us sooner, rather than laterWhile you are still happy and inquisitive
Success Tip
Ask Us Anything
Contact Us
Email or Call Visit and Connect
877-435-9309
CentreLearn.com/ContactUs
Blog.CentreLearn.com
Facebook.com/CentreLearn
Twitter.com/CentreLearn