Training & Development Final

7/27/2019 Training & Development Final

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Training & Development

Influence of Trainer Characteristics on the

performance of Employees in Training


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TRAINING

If you th ink educat ion is expensive, try

ignorance. Derek Bok

Change before you have to. Jack Welch

No matter how good you get you can

always get better and thats the exciting

part. Tiger Woods


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WHAT ARE THE COMPONENTS OF TRAINING??

Trainee

Organization

Trainer


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WHY IS IT NEEDED??

Training and development are integrated elements of corporate human

strategy

The four pillars of this strategy:

entry-level recruitment of the best and the brightest;

training for skill building;

career broadening to develop versatility and to help nurture future

leaders;

and providing a positive work environment that helps to win thecommitment of career employees


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PRINCIPLES OF TRAINING

Training can be handled asan event sponsored by a unit,district, or council, and ofteninvolves training teams with

several members

Training can be handled as a

one-on-one activity or asself-instruction,

depending upon particularcircumstances.

As trainers we should all becommitted to continuous

improvement.

Not everyone is cut-out tobe a trainer. A good trainer

has specific skills

and qualities that distinguishthem from others.

Training includes teaching,

coaching, critiquing, andmentoring, and most

trainers perform all (or atleast some) of these tasks.


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EMERGING TRAINER ROLE

Knowing more andmore about

peoples learningstyles.

Training linemanagers how to

train.

Guiding executivesin establishing

strategic directionsfor the

organization.

Facilitating processimprovement

and/or teaching linemanagers how to

do it.

Constantly being intouch with

employees andwork processesand be aware oftheir skill needs.

Acquiring in-depthknowledge of the

organization and itsmission/goals.


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Knowinginformationtechnology and

explore the use ofelectronic training

opportunities

Entrench trainingas an integralactivity in theorganization

Facilitate problem-solving teams.

Help managers tothink through

performance andsolve them eitherthrough training or

otherwise.

Help trainees tothink over their

jobs.

New SkillRequirements

EMERGING TRAINER ROLE


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PRIMARY RESEARCH

Tool- Questionnaire

Sample Size-35


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RELATIONSHIP OF TRAINER AND TRAINEE

Trainer

Trainee

Goodperformance


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SECTION I


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27

1315

17

5

1213

12

3

10

7 6

Know their subject

matter

Are non-judgmental Are lively

enthusiastic &original

Use a variety vocal

qualities

very imp imp not imp

FOR YOU AS A TRAINEE, WHAT IS THE LEVEL OFIMPORTANCE OF THE BELOW TABULATEDPARAMETERS OF A TRAINER,


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23

14

10

22

7

12

16

8

5

9 9

5

Illustrate theirpoints

Understand GroupDynamics

Are inclusive Make their remarksclear & easy to

remember

very imp imp not imp


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SECTION II


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DOES IT IMPACTS YOUR TRAINING IF THE TRAINER

yes68%

no32%

Trainer is notflexible

yes76%

no24%

Trainer is not open to

new ideas

yes62%

no38%

Trainer is hasty


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DOES IT IMPACTS YOUR TRAINING IF THE TRAINER

yes79%

no21%

Trainer is not receptive tofeed back

yes87%

no

13%

0%0%

Trainer is stern


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SECTION III


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5 IMPORTANT CHARACTERISTICS OF A TRAINER

10

15

8

14

79

22

18

16

11

20

6

11

2

6

0

5

10

15

20

25


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THE ULTIMATE TRAINERSFEEDBACK ANALYSIS


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Primary Research

Tool- Questionnaire

Sample Size-47


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PARAMETERS

DELIVERY

BODYLANGUAGE

AUDIENCEPARTICIPATION

VISUAL AIDS

TECHNICALCOMPTENCE


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DELIVERY

27

32

29 29 30

24

1816

10

1311

15 15

23

4 5 5

7

2

86

Q1 Q2 Q3 Q4 Q5 Q6 Q7


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BODY LANGUAGE

Q1Q2

Q3

35

33

30

66

116 8

6


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AUDIENCE PARTICIPATION

Q1Q2

Q3Q4

Q5

31

2120

27 29

9

22 22

1514

7

4 55

4


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VISUAL AIDS

27

3031

2830

19

1413

1516

8

17

6

4

13

911

Q1 Q2 Q3 Q4 Q5 Q6


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TECHNICAL COMPETENCE27

25

21

28

1819

24

14

23

2

5

Q1 Q2 Q3 Q4


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Conclusion


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TRAINERS REQUIRE TRAINING TOO.

NO ONES PERFECT !!!


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Training & Development Final

Documents