Training & development

TRAINING & DEVELOPMENT

Training & Development

PRESENTED TO : MA’AM UMME AMEN

PRESENTED BY : M ZISHAN HYDER 55272 SYED FAISAL ALI

TOPICS

• Training & development• Training the Employees• Types of Training• Techniques of Trainings

T&D As Defined By Noe (2008)

Training > It is important to note that training focuses on improving an

employee’s skill level

Development > The basic aim of training and development programs is to

help the organization

Source: Noe, R. A. (2008). Employee Training & Development, 4th ed.,

New York: McGraw-Hill Irwin.

TRAINING & DEVELOPMENT

Training & Development is an educational process. People can learn new information, re-learn and reinforce existing knowledge and skills.

IMPORTANCE OF TRAINING

• Maintains qualified products / services.

• Achieves high service standards.• Provides information for new comers.• Refreshes memory of old employees.• Achieves learning about new things;

technology, products / service delivery.

IMPORTANCE OF TRAINING

• Reduces mistakes - minimizing costs.

• Opportunity for staff to feedback / suggest improvements.

• Improves communication & relationships - better teamwork.

TRAINING & DEVELOPMENT

Human Resource Development – Major HRM function consisting not only of T&D, but also individual career planning and development activities and performance appraisal

Training and Development – Heart of a continuous effort designed to improve employee competency and organizational performance

• TRAINING THE EMPLOYEES

FIVE STEPS OF EMPLOYEE DEVELOPING

• Forming.• Storming.• Norming.• Performing.• Adjourning.

T&D Methods To Train Employees

Classroom Programs

Mentoring Coaching Role Playing Simulations

Distance Learning and Video conferencing

E-learning On-the-Job Training Job Rotation Internships

TYPES OF TRAINING

Induction or Orientation TrainingJob TrainingSafety TrainingPromotional TrainingRefresher TrainingRemedial TrainingInternship Training

INTRODUCTION/ORIENTATION

• Introducing a new employee to the organization and its procedures, rules and regulations.

• It is short and informative

• Given immediately after recruitment

USE OF HANDBOOK

Employee Handbook: • A document that describes an organization’s

conditions for employment • Policies regarding employees• Administrative procedures

JOB TRAINING• To increase the knowledge and skills of an

employee for improving performance on the job.

It may includeInforming about machine and its handlingProcess of productionMethods to be used

SAFETY TRAINING

• Training provided to minimize accidents and damage to the machinery

PROMOTIONAL TRAINING

• Employees with potential are selected and are given training before their promotion.

REFRESHER TRAINING

Also called Retraining Purpose is to acquaint the existing employees

with the latest methods of performing their jobs and improve their efficiency further i.e. to avoid personnel obsolescence

REMEDIAL TRAINING

• To overcome the shortcomings in the behavior and performance of old employees

INTERNSHIP TRAINING

• Under this educational or vocational institutes enter in an arrangement with an industrial enterprise for providing practical knowledge to its students

TRAINING AT INFOSYS• Infosys Technologies Limited, one of India’s

biggest IT & software companies provided IT services, solutions and consultation globally and employed over 49,000 employees worldwide

The Global Business Foundation School: Infosys training programme

• The American Society for Training and Development (ASTD) has rated Infosys Technologies Ltd as the world's best in employee training and development.

SIEMENS TRAINING PROGRAMME• In keeping with this dynamic development,

the educational activities of Siemens Aktienge-sellschaft- a universal electro-technical enterprise with general offices in Munich

METHODS OF TRAININGON THE JOB TRAINING

The development of a manager’s abilities can take place on the job. The four techniques for on-the job development are:

COACHINGMENTORINGJOB ROTATIONJOB INSTRUCTION TECHNIQUE (JIT)

COACHING

• Coaching is one of the training methods, which is considered as a corrective method for inadequate performance.

• A coach is the best training plan for the CEO’s because

MENTORING

• Mentoring is an ongoing relationship that is developed between a senior and junior employee.

JOB ROTATION

• This approach allows the manger to operate in diverse roles and understand the different issues that crop up.

JOB INSTRUCTION TECHNIQUE (JIT)