Training Brochure

Navigate to KNowledge

Compass traiNiNg team members

“Navigate to KNowledge”

Compass traiNiNg

missioN statemeNt

“To provide an innovative,

comprehensive solution to effectively

meet the learning and educational

needs of the Compass Program

Management Organization (PMO)

and Partners entities using a variety of

modalities.”

What Participants Are Saying About Compass Training...

“Training was very valuable and informative.”

- NWH Class Participant

“Martha did a really good job and the insurance component was very

helpful.”- NWH Scheduler

“Good atmosphere, information was clearly interpretable, it was enjoyable!”

- NWH Receptionist

Maria HoodCorporate Manager, Training

Kara TodeschiniSenior Trainer

Michelle BlancoDocumentation Specialist

Pam MavrelionBusiness Systems Analyst I

Janine SantilliTraining Coordinator

Martha PriestTraining Team Lead

Deb D’AlessandroTraining Coordinator

Blake ReynoldsAssociate Trainer

Adam HughesTraining Coordinator

Joe CorshiaManager, Training & Development

Marion SwattonTraining Coordinator

website offeriNgs

Web-Based Trainings (WBTs)

Test your knowledge on scenarios such as: checking

a patient in, watching various demos such as

scheduling and appointment, or brushing up on your

computer skills.

Learning Management System (LMS)

Register for training classes, download training

documents, take eClasses, and more.

FAQs

Browse our database for answers to your Soarian

questions.

Job Aides & User Guides

View and print step by step instructions for

performing a specific Soarian task.

Operational Procedures

Download the approved Soarian steps to perform

processes around topics such as: charge capture,

coding, patient access, person management,

scheduling and technology.

Manager’s Corner

Links to the LMS Manager’s Guide and Compass Basic

Training PowerPoint.

Newsletters

The Navigator

Geared towards front-line employees, The Navigator is the

Training team’s guide to the latest Soarian updates, FAQs,

tips and tricks.

Captain’s Log

Designed for managers and directors, the Captain’s Log

updates these audiences on pertinent information and

asks for feedback on decisions that need to be made. This

newsletter also keeps managers and directors in the loop on

the previous month’s training.

Message in a Bottle

Directed to Compass Point People (CPP) which gives them

detailed information on such topics as known Soarian issues

and the latest website updates including job aides and user

guides.

traiNiNg support

Using learning management tools,

the Compass Training Team provides

performance metrics, content storage and

quality measures to support the transfer

of knowledge before, during, and after

learning events.

The Training Team facilitates the creation

and delivery of Compass overviews to

the entities as well as develops training

programs and materials for the Program

Management Organization (PMO), which is

the Compass team.

HTTP://COMPASSTRAIN.PARTNERS.ORG“Navigate to KNowledge”

[email protected]