A PROJECT REPORT ON TRAINING AND DEVELOPMENT AT Semaphore It Solutions . Submitted To OSMANIA UNIVERSITY By SHAIK ALIULLA ROLL NUMBER: 55-04- 173. (2004-2006) In the partial fulfillment For the award Degree of Masters in Business Administration (M.B.A.) St.JOSEPH’S DEGREE & P.G. COLLEGE, KING KOTHI ROAD, HYDERABAD.
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5/16/2018 Training and Development-semaphore - slidepdf.com
-Company Profile-Hyderabad Division Of Semaphore It Solutions-Training and development at Semaphore It Solutions
CHAPTER 4: -THEORETICAL PERSPECTIVE
-Introduction To Training & development
-Concept & Definition-Importance of Training-Training Policy-Training Process-Organizational Objectives & Strategies-Need Assessment Methods-Objectives of Training & Development-Designing Training & Development Programs-Method & Techniques of Training-Graphical Representation of Training Methods
-Implementation of Training Programs-Evaluation of Training Programs
CHAPTER 5: -RESEARCH METHODOLOGY
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and training) from the HRD processes and culture, HRD outcomes and organizational
outcomes. The HRD department or the function has sometimes been treated as an HRDinstrument as it is essentially a facilitator of development. However, given the significance of
the HRD department in producing good employees, the HRD department can be treated as a
separate element for good HRD.
Elements of Good HRD—
The elements of good HRD are—
♣ Corporate –strategy and business—linked HRD
♣ Systems—engineered and systems—driven HRD
♣ Appropriately structured and competently handled HRD
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was set up, HRD has come a long way in India. However, post liberalisation requirements
and challenges have shown that a lot can be improved in terms of the structuring of the HR
function as well as of the professional preparation of HRD managers.
The Concept of Human Resource Development
HRD is mainly concerned with developing the skill, knowledge and competencies of
people and it is people-oriented concept. When we call it as a people-oriented concept the
question of people be developed in the larger or national context or in the smaller
organizational contest? Is it different at the macro and micro level? HRD can be applied both
for the national level and organizational level.
The concept of HRD is not yet well conceived by various authors though they have defined
the term from their approach as it is of recent origin and still is the conceptualizing stage. It is
an understanding of the term, i.e., new or rather was new. HRD is not Training and
Development.
But may personnel managers and organizations view HRD as synonymous to
departments as HRD departments. Surprisingly some organizations renamed their personnel
department as HRD departments. Some educational institutions started awarding degrees and
diplomas in HRD even though the concept is not yet crystal clear.
Leonard Nadler 1969 in a Conference organised by the American Society for
Training and Development formally introduced the concept of HRD. Leonard Nadler definesHRD as, “those learning experiences which are organized, for a specific time, and designed
to bring about the possibility of behavioral change.”
The term learning experience refers to purposeful or intentional learning not
incidental learning.
Among the Indian authors T. Venkateswara Rao worked extensively on HRD. He defines
HRD in the organizational context as, “a process by which the employees of an organization
are helped in a continuous, planned way to:
(i) Acquire or sharpen capabilities required to perform various functions associated
with their present or expected future roles;
(ii) Develop their general capabilities as individuals and discover and exploit their
own inner potentials for their own and/or organizational development purposes;
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The above techniques and strategies can be briefly explain as follows—
Performance Appraisal— The process of HRD helps the employees to acquire and/or develop
technical, managerial and behavioral knowledge, skills and abilities and moulds the values,
beliefs and attitudes necessary to perform present and future roles. The process of
performance appraisal helps the employee and the management to know the level of
employee’s performance compared to the standard/pre-determined level.
Performance appraisal is essential to
understand and improve the employee’s performance through HRD. In fact, performance
appraisal is the basis for HRD. It was viewed that performance appraisal was useful to decide
upon employee promotion/transfer, salary determination and the like. But the recent
developments in human resources management indicate that performance appraisal is the
basis for employee development. Performance appraisal indicates the level of desired
performance level, level of actual performance and the gap between these two. This gap
should be bridged through human resources development techniques like training, executivedevelopment etc. Modern performance appraisal techniques are suitable for growth strategies
like expansion, diversification, joint ventures, mergers and acquisitions. These strategies help
the company to meet competition, build competencies, acquire strengths, enhance market
share, innovate and create new markets, new products and new technologies. Performance
appraisal by the customers, subordinates and peers in addition to superiors, help the
employees to have a feedback from multiple directions, identify their deficiencies and
acquire competencies through training and development. in addition, the modern techniques
of performance appraisal and 360 degree performance appraisal enhances employee
creativity which in turn contribute for the achievement of new product development, low cost
leadership and differentiation strategies.
Potential Appraisal— In making potential appraisal of managers, levels of talent and
ambition have to be clearly identified. It should be remembered that there are limits beyond
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According to statistics, country's software exports reached total revenues of Rs 46100 crores.
The share of total Indian exports form 4.9 per cent in 1997 to 20.4 percent in 2002-03. It isexpected that the industry will generate a total employment of around four millions peoples,
which accounts for 7 per cent of India's total GDP as in the year 2008.
The year 1995-96 was a boom for the industry. The performance of the industry over the
years is as follows:
(In terms of US $ millions)
Domestic software Market490670920125017002450
Software Exports 73410851750265040006300
Indian Software Industry 122417552670390057008750
India's Software Exports:
Software exports has major share in India's total exports. As of the year 2004-05,
both software and services revenue grew by 32 percent to $ 22 billions and $ 28.5 billions in
2005-06.
According to NASSCOM, India's domestic market, grew by 24 per cent. Presently Indiancompanies have concentrated on only two largest IT service markets. They are USA and the
UK. Even Canada, Japan, Germany and France represent huge growth potential in the
Adoption of new liberal policies in India has given birth immense opportunities to its
industries. Success story of India's Software Industry is a step in the same direction.
The Software Industry, which is a main component of the Information technology, has brought tremendous success for the emerging economy.
India's young aged manpower is the key behind this success story. Presently there are more
than 500 software firms in the country.
Worldwide IT Spending to Grow 5.3 Percent in 2010
Unseasonably Strong Hardware Sales in First Quarter Sets Up 2010 for Solid IT SpendingGrowth Worldwide IT spending is forecast to reach $3.4 trillion in 2010, a 5.3 percentincrease from IT spending of $3.2 trillion in 2009, according to Gartner, Inc. The IT industrywill continue to show steady growth with IT spending in 2011 projected to surpass $3.5trillion, a 4.2 percent increase from 2010.
"Following strong fourth quarter sales, an unseasonably robust hardware supply chain in thefirst quarter of 2010, combined with continued improvement in the global economy, sets up2010 for solid IT spending growth," said Richard Gordon, research vice president at Gartner."However, it's important to note that nearly 4 percentage points of this growth will be theresult of a projected decline in the value of the dollar relative to last year. IT spending inexchange-rate-adjusted dollars will still grow 1.6 percent this year, after declining 1.4 percentin 2009."
Worldwide computing hardware spending is forecast to reach $353 billion in 2010, a 5.7 percent increase from 2009 (see Table 1). Robust consumer spending on mobile PCs willdrive hardware spending in 2010. Enterprise hardware spending will grow again in 2010, butit will remain below its 2008 level through 2014. Spending on storage will enjoy the fastestgrowth in terms of enterprise spending as the volume of enterprise data that needs to bestored continues to increase. Near-term spending on servers will be concentrated on lower-end servers; longer-term, server spending will be curtailed by virtualization, consolidationand, potentially, cloud computing.
"Computing hardware suffered the steepest spending decline of the four major IT spendingcategory segments in 2009. However, it is now forecast to enjoy the joint strongest rebound
in 2010," said George Shiffler, research director at Gartner. "Consumer PC spending willcontribute nearly 4 percentage points of hardware spending growth in 2010, powered bystrong consumer spending on mobile PCs. Additionally, professional PC spending willcontribute just over 1 percentage point of spending growth in 2010 as organizations begintheir migration to Windows 7 toward the end of the year."
Worldwide IT Spending Forecast (Billions of U.S. Dollars)
2009
Spending
2009
Growth (%)
2010
Spending
2010
Growth (%)
Computing Hardware 333 -12.5 353 5.7
Software 221 -2.1 232 5.1
IT Services 777 -4.0 821 5.7
Telecom 1,892 -3.4 1,988 5.1
All IT 3,223 -4.5 3,394 5.3
Worldwide software spending is expected to total $232 billion in 2010, a 5.1 percent increasefrom last year. Gartner analysts said the impact of the recession on the software industry wastempered and not as dramatic as other IT markets. In 2010, the majority of enterprisesoftware markets will see positive growth.
The infrastructure market, which includes all the software to build, run and manage anenterprise, is the largest segment in terms of revenue and the fastest-growing through the2014. The hottest software segments through 2014 include virtualization, security, dataintegration/data quality and business intelligence. The applications market, which includes personal productivity and packaged enterprise applications, has some of the fastest-growthsegments. Web conferencing, team collaboration and enterprise content management are
forecast to have double-digit compound annual growth rates (CAGR), in the face of growingcompetition surrounding social networking and content.
"Cost optimization, and the shifts in spending form mega suites to the automation of processes will continue to benefit alternative software acquisition models as organizationswill look for ways to shift spending from capital expenditures to operating expenditures,"said Joanne Correia, managing vice president at Gartner. "Because of this, vendors offeringsoftware as a service (SaaS), IT asset management, virtualization capabilities and that have agood open-source strategy will continue to benefit. We also see mobile-device support or applications, as well as cloud services driving new opportunities."
The worldwide IT services industry is forecast to have spending reach $821 billion in 2010,up 5.7 percent from 2009. The industry experienced some growth in reported outsourcingrevenue at the close of 2009, an encouraging sign for service providers, which Gartner analysts believe will spread to consulting and system integration in 2010.
"We continue to see a long-term recession 'hangover' as a more-cautious mind-set continuesas the norm among a lot of buyers who keep looking for small, safe deals where cost take-outis a key factor, said Kathryn Hale, research vice president at Gartner. "In the face of that
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ongoing strong pressure to renegotiate contracts, and in the absence of equivalent pressurefrom stockholders, we believe vendors will generally choose to maintain margins over revenue growth."
Worldwide telecom spending is on pace to total close to $2 trillion in 2010, a 5.1 percent
increase from 2009. Between 2010 and 2014, the mobile device share of the telecom marketis expected to increase from 11 percent to 14 percent, while the service share drops from 80 percent to 77 percent and the infrastructure share remains stable at 9 percent of the totalmarket.
Worldwide enterprise network services spending is forecast to grow 2 percent in revenue in2010, but Gartner analysts said this masks ongoing declines in Europe and many other mature markets as well as an essentially flat North American market.
"Longer term, the global enterprise network services market is expected to grow modestly,largely on the back of growth in Internet services, such as hosting," said Peter Kjeldsen,
research director at Gartner. "Ethernet services will also grow significantly, albeit at theexpense of both legacy services and multiprotocol label switching (MPLS)."
In India, the software boom started somewhere in the late 1990s. Most of the Indian softwarecompanies at that moment offered only limited software services such as the banking and theengineering software. The business software boom started with the emergence of Y2K problem, when a large number of skilled personnel were required to fulfill the mammothdatabase-correction demand in order to cope up with the advent of the new millenniumThe profile of the Indian IT Services has been undergoing a change in the last few years, partly as it moves up the value chain and partly as a response to the market dynamics. Tenyears ago, most US companies would not even consider outsourcing some of their IT projects
to outside vendors. Now, ten years later, a vast majority of US companies use the professional services of Indian Software engineers in some manner, through large, mediumor small companies or through individuals recruited directly.
The market competition is forcing organizations to cut down on costs of products. The professional IT services on the other hand are becoming increasingly expensive. The offshoresoftware development model is today where onsite professional services were ten years ago.There is a high chance (almost a mathematical certainty), that in less than ten years, the vastmajority of IT services (software development being just one of them) from developedcountries, will be, one, outsourced and two, outsourced to an offshore vendor.
Despite the global economic slowdown, the Indian IT software and services industry
is maintaining a steady pace of growth. Software development activity is not confined to afew cities in India. Software development centers, such as Bangalore, Hyderabad, Mumbai,Pune, Chennai, Calcutta, Delhi-Noida-Gurgaon, Vadodara, Bhubaneswar, Ahmedabad, Goa,Chandigarh, Trivandrum are all developing quickly. All of these places have state-of-the-artsoftware facilities and the presence of a large number of overseas vendors. India’s most prized resource is its readily available technical work force. India has the second largestEnglish-speaking scientific professionals in the world, second only to the U.S. It is estimatedthat India has over 4 million technical workers, over 1,832 educational institutions and
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polytechnics, which train more than 67,785 computer software professionals every year. Theenormous base of skilled manpower is a major draw for global customers. India provides ITservices at one-tenth the price. No wonder more and more companies are basing their operations in India.
• India's IT industry caters to both domestic and export markets. Exports contribute around
75% of the total revenue of the IT industry in India. The IT industry can be broadly divided
into four segments –
The industry is in an expansion mode right now, with dozens of new offshore IT servicesvendors emerging everyday, the industry has a high probability of being subjected to the80:20 rule in not too distant a future. In perhaps another ten years, 80 percent of alloutsourced offshore development work will be done by 20 percent of all vendors, a small
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number of high quality, trusted vendors. Only a few select countries and only the most professional companies in those countries, will emerge as winners. India will definitely bethe country of choice for offshore software development. We have the potential to becomeand remain the country of choice for all software developments and IT enabled services,second only to the USA. The third choice could be far distant.
India is among the three countries that have built supercomputers on their own. The other two are USA and Japan. India is among six countries that launch satellites and do so even for Germany and Belgium. India's INSAT is among the world's largest domestic satellitecommunication systems. India has the third largest telecommunications network among theemerging economies, and it is among the top ten networks of the world.
To become a global leader in the IT industry and retain that position, we need to constantly
keep moving up the value chain, focusing on finished products and solutions, rather than purely on skill sets and resumes. We need to be able to package our services as products,rather than offering them as raw material. We need to be able to recognize and build up onour strengths and work on our weaknesses.The IT industry has emerged as one of the most important industries in the Indian economycontributing significantly to the growth of the economy.
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The IT industry of India got a major boost from the liberalization of the Indian economy.India's software exports have grown at an annual average rate of more than 50% since 1991.The structure of the IT industry is quite different from other industries in the Indianeconomy. The IT industry of India is hugely dependant on skilled manpower. Primarily aknowledge based industry, the IT industry of India has reordered significant success due to
the huge availability of skilled personnel in India.
The industry structure in the IT sector has four major categories. These are -
IT services
IT enabled services
Software products
Hardware
IT services
IT services
IT services constitute a major part of the IT industry of India. IT services include client,
server and web based services. Opportunities in the IT services sector exist in the areas of
consulting services, management services, internet services and application maintenance.
The major users of IT services are
Government
Banking
Financial services
Retail and distribution
Manufacturing
The services which make extensive use of information
andtelecommunication technologies are categorized as IT enabled services. The IT enabled
services is the most important contributor to the growth of the IT industry of India. Some of
the important services covered by the ITES sectorin India are -
Customer-interaction services including call-centers
Software products are among the most highly exported products from India. The software
industry in India originated in the 1970s and grew at a significant pace in the last ten years.
Between 1996-1997 and 2002-2003, the Indian software industry grew more than five times
from 2630 crores to 13200 crores. During the same period software and service exports from
India grew by almost twelve times.
Hardware
The hardware sector of the It industry focuses on the manufacturing and assembling of
computer hardware. The consumption of computer hardware is high in the domestic market.
Due to the rise in the number of ITcompanies, sales of desktops, laptops, servers, routers, etc
have been on the rise in recent years. Many domestic and multi-national; companies have
invested in the computer hardware market in India.
Another categorization in the structure of India's IT industry is related to the market. There
are two major market classifications - the domestic market and the export market. The exportmarket, dominates the IT industry accounting for 75% of the revenue.
Challenges before Indian IT Industry
At present there are a number of challenges that are facing the information technologyindustry of India. One of the major challenges for the Indian information technology industrywas to keep maintaining its excellent performance standards.
The experts are however of the opinion that there are certain things that need to bedone in order to make sure that India can maintain its status as one of the leading informationtechnology destinations of the world. The first step that needs to be taken is to create anenvironment for innovation that could be carried for a long time.
The innovation needs to be done in three areas that are connected to the informationtechnology industry of India such as business models, ecosystems and knowledge. Theinformation technology sector of India also has to spread the range of its activities and alsolook at the opportunities in other countries
. The improvement however, also needs to be qualitative rather than just beingquantitative. The skill level of the information technology professionals is one area that
needs improvement and presents a considerable amount of challenge before the Indianinformation technology industry.
The Indian information technology industry also needs to co-ordinate with theacademic circles as well as other industries in India for better performance and improved productivity. The experts are of the opinion that the business process outsourcing service
providers in India need to change their operations to a way that is more oriented to theknowledge process outsourcing. One of the most important crises facing the Indianinformation technology industry concerns the human resources aspect. The problems withoutsourcing in countries like the United States of America are posing problems for the Indianinformation technology industry as well.
In the recent times a bill has been passed in the state of New Jersey that allows only thecitizens or legal non-Americans to be given contracts. This legislation has also affected someother states like Missouri, Connecticut, Wisconsin and Maryland. These states are alsosupposed to be considering these laws and their implementation. This is supposed to have anadverse effect on the outsourcing that is the source upon which the information technology
industry of India thrives. The information technology professionals who aim at working inthe country are also likely to be hindered by the legislation as a significant amount of these professionals have been going to work in the USA for a long time
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The size of India's IT industry has grown significantly over the years. The size of thissunshine industry of India grew from 150 million US Dollars to 50 billion US Dollars
between 1990-1991 and 2006-2007. The growth of the IT industry has been very high in the
last few years. The size of the Information Technology industry of India was 5.7 billion
USDollars in 1999-2000. After the turn of the century the industry experienced exponential
"Semaphore It Solutions maintains a clear focus on providing cutting edge technology withthe highest quality solutions, the greatest time and cost advantages to our customers to enablethem to stay competitive
Who We Are
A Vision of Excellence Given the mix of collective skills & experience, commitment todeadlines and a strong culture of Semaphore, Semaphore It Solutions has been able to growat a pace of over 100% every year since inception. Semaphore It Solutions has ably adaptedto the fast-changing business environment and customer expectations, and has built a 100 plus person-strong organization. Our formidable list of clients is testimony of our standing inthe industry.The company is supported by a dynamic second rung of consultants. In keeping with thecurrent industry requirements, Semaphore It Solutions has developed a mix of professionalswith domain and functional experience, who act as a like-minded sounding board to the
customer - who could be an organization or a candidate. The educated approach provides a platform for the customer to identify the necessary competitive edge.Semaphore It Solutions‘s team-based work culture ensures that employees have theopportunity to learn, develop new skills or pick up new competencies relevant for thecompany's growth.Semaphore It Solutions respects the stringent expectations of highly competitive, neweconomy firms who value commitment and quality from their business partners. SemaphoreIt Solutions strives to meet their expectations and is proud to be associated with such clients.
What We Do
As any HR Manager knows, the most important resource of his/her organization is the
Human resource - their core foundation and backbone. The scenario has become all the morecomplex in the last decade with global opportunities, rapid growth and extreme competition.Business needs and deliverables have evolved in a manner that demand flexible recruitingoptions. It is imperative that your organization has suitable processes in place for their proper functioning & work satisfaction levels.Semaphore It Solutions is a one-stop solution provider who can help modern organizations toovercome their business challenges. Semaphore It Solutions understands the complexity of human resource issues presented by the ever-changing global economy.We understand IT as an energy source to boost the business performance. Our products aredesigned to be reliable, scalable, flexible and able to withstand the pressures of day-to-dayactivities and in-house processes. With over two decades of man hours experience in
delivering quality IT solutions and products through strategic services, Semaphore ItSolutions InformatiSemaphore is perfectly placed to handle your technology requirements.Semaphore It Solutions software delivery capabilities are driven by strong people supportwith diversified domain expertise and technical savvy people. Our people carry experience of working with Microsoft, Deloitte and many software giants.You need to send the right message to your customers, suppliers, employees! Our contentmanagement experts will work one-on-one with you to devise the message that will exert theright impact.
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Semaphore It Solutions offers your business the opportunity to take advantage of our tailor made solutions to drive your business momentum with a strong IT environment.Whether you just need a number of features to be custom programmed in your existingapplication or an entirely new custom application, you can trust our experienced programmers to develop a state-of-the-art application targeted to your unique needs.
For the businesses that are flexible to adapt to the changing business environment today, our IT development support to strategize, develop and execute new initiatives, will be a greatstrength.From providing system integration solutions, application development and managementservices and testing solutions, Semaphore It Solutions helps companies make the most of their IT investments. Our techno functional professionals understand your business flow of information to deploy applications that match your organization. Having options of onshoredelivery model and off shore delivery model, you can have the application designed thataccurately matches to your business.Software Development - Custom application development tailored to the client’s specific business requirements. We deliver rich internet applications combining our solid cross-
domain experience, technological expertise and an established development methodology.Software Migration and Porting - Our migration services include porting applications to anew technology platform, database and server porting, data migration, standalone-to-webmigration of legacy applications.Software Reengineering and Enhancement - We provide reverse engineering of existingsystems to understand their business functionality and technical architecture and introducenew/enhanced business logic and improved performance.
Software Audit and Testing - Independent software audit and testing of your web applicationincluding code reviews, functionality-to-requirements verification, GUI usability and HTMLstandards compliance testing and performance/security/stability testing.
Development Approach
Semaphore It Solutions uses traditional application development methodologies to meet theneeds of our customers. Specialized in Design, Implementation and Quality Assurance. Andour services include turnkey software solutions and ongoing user support. We assist in rightdirection for your business to take toward efficient and automated computing. Our wellexperienced Developers help you in developing design, and customized solution for your business needs.
Feasibility Study
A Feasibility Study is performed at the initial request for service. This is a very high-level
assessment of the requirements to:• Determine the customer's goals for the product to be developed or enhanced
• Estimate costs of current vs. future operation related to the product to determine the
Return on Investment if applicable
Requirements Definition
During this phase, extensive analysis is performed to identify specific requirements of therequest, which include:
• Business Process Impacts and Drivers
• Functional Requirements
• Data Inter-dependency
• Communication Requirements (e.g., multi-site)
• Key Dependencies (e.g., Critical Dates to meet, Impact to other organizations)
At the end of this phase, the document is jointly reviewed with the customer to ensure itaccurately reflects their needs
We also provide services for :
Graphic Design
Logo Design
Flash, Streaming Audio and Video
Auction and Portal applications
Corporate Identity Concept Design
Software Development
Quality Assurance
Training
Consultancy Services
HR Process Outsourcing
Multimedia:
Multimedia presentations, is an ideal and most effective medium to launch new productrange. Dazzling multimedia development in animation & Graphic, Animations, An idealPresentation could include your company profile, products details and products or processanimation to suit your needs your complete presentation authored on CD can be used inmany fold ways.
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SEMAPHORE offers effective Multimedia Solution and Design services, which helps tocreate or developing corporate identity. We provide complete rich multimedia designsolution and Interactive CD presentation solutions using Macromedia Flash, MacromediaDirector, Adobe Photoshop, Adobe Illustrator, and many more.
The first step in creating successful Multimedia CD Presentation is to understand the clientsrequirements in detail. We have knowledgeable team who does in depth analysis of companygoal, strategic business plan & their targeted audience. we manage Multimedia project fromstart to end including theme development, 3D introduction, design, programming, sound,voice-over everything you say about multimedia. The types of media presentation shown viaCD presentation is :-
Your presentation can include voiceover, music, animation, video and a link to your website.SEMAPHORE can handle all aspects of your CD presentation like content development, professional voiceover talent, video, music, CD cover art and CD production etc.
Software Development
Semaphoreoffers a dedicated development model to our clients in which a softwaredevelopment team that is dedicated to a single client uses technology, tools, processes andmethodologies unique to that client. Each dedicated development Centre is located atSemaphorefacility in India and is staffed and managed by the Company. Once the project priorities are established by the client, Semaphore, in conjunction with the client's IT
department, manages the execution of the project. By focusing on a single client over anextended time frame, the dedicated development Centre team gains a deeper understandingof the client's business and technology and can begin to function as a virtual extension of theclient's software team.
Semaphorededicated development centre bring a unique solution to technical resourcerequirements of organizations. Professionals in a dedicated development Centre are focusedon a particular technology platform and business domain pertaining to a given Client. Theknowledge assets acquired by the centre remain with it even while individuals move on toother activities. Clients assign projects to the centre, which assumes full responsibility of theassignment and delivers end-to-end solutions.
Microsoft .Net Technology :
Microsoft defines .Net as the strategy for connecting information, systems, and devicesthrough Web services. .Net technology is integrated throughout Microsoft products. .Nettechnologies use Web services to help enhance the computing experience with highlyintegrated communications and information.
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Microsoft .Net is a platform comprising servers, clients, and services. It’s toolset consists of Visual Studio .Net, the Tablet PC, and the .Net My Services. Microsoft .Net was designed toaddress the customer needs about how applications will be built, deployed, and operated.Microsoft .Net was built for integration through XML Web services using protocols and file
formats such as SOAP (Simple Object Access Protocol), WSDL (Web Services DescriptionLanguage), and UDDI (Universal Description, Discovery, and Integration).
A Web service-based IT architecture can be developed and deployed with a setMicrosoft.Net products and tools: servers, web services development tools, applications touse them. .NET technologies are supported throughout the family of Microsoft products,including the Windows Server System, the Windows XP desktop operating system, and theMicrosoft Office System.
Though Microsoft has been claiming that .Net is about open and interoperable web services,when in the other opinion Microsoft is already making their web services closed and
proprietary.
The main strong points of .Net technologies are:
• Integrated toolset.• Simpler programming model.• Language neutrality.
Java Enterprise Edition:
The Java 2 Platform, Enterprise Edition (J2ee) defines the standard for developing multitier enterprise applications. Enterprise Edition (J2ee) defines a standard architecture that is delivered as the followingelements:
The J2ee platform consists of standardized, modular components, by providing a completeset of services to those components, and by handling many details of application behavior automatically, without complex programming.
The J2ee platform takes advantage of many features of the Java 2 Platform, Standard Edition(J2SE), such as "Write Once, Run Anywhere" portability, JDBC API for database access,CORBA technology for interaction with existing enterprise resources, and a security model
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that protects data even in internet applications. Building on this base, the Java 2 Platform,Enterprise Edition adds full support for Enterprise JavaBeans components, Java Servlets API,Java Server Pages and XML technology. The J2ee standard includes complete specificationsand compliance tests to ensure portability of applications across the wide range of existingenterprise systems capable of supporting the J2ee platform. In addition, the J2ee specification
now ensures Web services interoperability through support for the WS-I Basic Profile. TheJava technology is an open technology. The Java technology recognizes the network'sheterogeneous nature and is supported on all the operating systems and chip architectures. Astrict security model was designed into Java from the beginning. Java supports not only Webservices, but also other kinds of services like wireless data services and services on demand.Java supports Web services technologies like XML, SOAP, and UDDI and was listed in anEvans Data Corporation Developer Survey as the number one tool used by developers to build Web services.
The main strong points of J2ee technology include:
• A simplified architecture which is based on standard components, services andclients, that takes advantage of the write-once, run-anywhere Java technology;
• Services providing integration with existing systems, including Java DatabaseConnectivity (JDBC); Java Message Service (JMS); Java Connector Architecture(JCA); Java Interface Definition Language (Java IDL); the Java Mail API; and JavaTransaction API (JTA and JTS) for reliable business transactions;
• Scalability to meet demand, by distributing containers across multiple system andusing database connection pooling, for example;
•
A better choice of application development tools and components from vendors providing standard solutions;• A flexible security model that provides single sign-on support, integration with
legacy security schemes, and a unified approach to securing application components.
Quality Assurance
We operate a large, completely independent testing laboratory, with experienced full-timetesting and QA specialists and managers with an unbiased view of IT. By employingSemaphoreQA laboratory services, you will see if your project meets your initialrequirements and the business needs of your industry, both in its current state and in
perspective. We are also able to fully test product functionality, user-friendliness, performance, stability and many other aspects. Why wait to adjust software to make it client-friendly, bug-free and adequate to your business needs? While others are struggling to makeit all work smoothly after the development process is over, our customers stay aware of potential problems and are able to eliminate problems on the fly.
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• Functional Testing• Technical Testing• Installation Testing• User Interface Testing• 508 Standard Testing
Know types of Testing
Functionality Testing:
Functionality testing is validating that an application conforms to its specifications andcorrectly performs all its required functions. During functionality testing, a range of inputs as
test data is created and tests are performed to validate whether each feature conforms to therequirements provided by the customers or as per blue print.
Automated Testing:
automated testing is the re-execution of a set of tests that have already been conducted toensure that changes have not propagated unintended side affects. Automation is often used toreduce the time and resources to perform this type of testing. Source One uses state-of-the-art tools to perform automated testing.
Performance Testing:
Performance testing evaluates the system's ability to meet the required performance levels in
production environment. Scalability of the application is evaluated in addition toinvestigating how the performance of the application varies by load and usage. The limits of net-centric applications are tested in Stress Testing.
User Acceptance Testing:
It is about determining whether the software is satisfactory to an end-user or client by testingthe system against the requirements and validating that the system has delivered what wasinitially requested.
Product Qualification Testing:
Product qualification testing validates whether the application looks and functions the same
across all platforms, browsers, processors and configurations. We also test whether installation of the products is properly done or not.Localization/ Globalization Testing
In this type of testing, software is tested for different locale and international settings so thatthe application/product functions in a consistent way in different geographical locations.
Usability Testing
Usability testing evaluates the application on user friendliness. In addition, we also test
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whether all the links in the applications are functioning; whether the response times adhere tospecifications and how well the information is organized in the user interface
Consultancy
SEMAPHORE Consulting focuses in empowering IT departments, be it an ERP servicesfirm or an embedded tools development company. We provide resources for your permanentand contract staffing needs. We specialize in mass recruitment processes like walk ininterviews, organizing written tests for fresher etc.. SEMAPHORE Team works closely withthe clients to fully understand the job profile, business requirements and technical skillsrequired in order to uncover the full scope of the position requirements.
SEMAPHORE Team provides the consultants (for Contract or Permanent Positions)
with expertise in:
• Application development and support
• Business analysis
• Content management
• Data warehousing and analysis
• Database design, administration, and maintenance
• business and Web applications
• Management consulting
• Network design, implementation, administration, and support
• Operating systems support
• Project management
• Project outsourcing
• Software installation and implementation
•
Software quality assurance and testing• Systems integration and conversions
• Technical writing and documentation
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Source: Questionnaire to the Employees.Analysis: The above Table shows the following.
The analysis revealed that 66% of the respondents have agreed or strongly agreed thatobjectives of training programmes were in line with their needs.
Interpretation:
A detailed study was conducted to evaluate whether the training objectives were in line withthe employee’s needs. Whether the program objectives were clear to the employees before
the commencement of the training program. The Maximum No. Of Employees have agreedthat objectives of training programmes were in line with their needs.
2). The nomination procedure to the training programme was good.
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Source: Questionnaire to the Employees.Analysis: The above Table shows the following.
Analysis of the data reveal that 71% of the sample scored very high in stating that themethodology adopted was adequate.
Interpretation: A detailed study was conducted to know whether the methodology adoptedwas adequate. The Maximum No.Of Employees have agreed that the methodology adoptedwas adequate.
4). Is the Course structure was well organized?
RESPONSES Strongly
Agree
Agree Not sure Disagree Strongly
disagree
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Source: Questionnaire to the Employees.Analysis: The above Table shows the following.
The analysis revealed that 74% of the participants have agreed or strongly agreed that thestructure of the programme was good.
Interpretation:
A detailed study was conducted to know the Course structure was well organized.The Maximum No. of Employees have agreed that the Course structure was well organized.
5). The training was imparted considering the change in Job factor and Individuals
responsibility.
The study has attempted to evaluated the Training management programme in terms
of two important factors – job factor and individual factor.
(a) JOB FACTOR
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This includes study of combination of training in improvement of analytical ability
problem soling and decision – making skills and its contribution to work place and outside
work place. The responses are given below:
RESPONSES Strongly
Agree
Agree Not sure Disagree Strongly
disagree
PERCENTAGE 8 52 22 18 NIL
0
10
20
30
40
50
60
Strongly
Agree
Agree Not sure Disagree Strongly
disagree
Series1
Source: Questionnaire to the Employees.Analysis: The above Table shows the following.
Analysis reveled that 60% of the respondents agree / strongly agree that the training programme has contributed in improving the effectiveness of the job in terms of factors refer to above.Interpretation:A detailed study was conducted to know The training was imparted considering the changein Job factor. The Maximum No. Of Employees have agreed that the training was impartedconsidering the change in Job factor.
(b) INDIVIDUAL FACTOR
The respondents were asked to respond on the effectiveness of the training programme in
terms of its contribution to improve their skills as individuals. The responses are tabulated
below:
RESPONSES Strongly
Agree
Agree Not sure Disagree Strongly
disagree
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Source: Questionnaire to the Employees.Analysis: The above Table shows the followingThe responses revealed an even distribution among agree and disagree a clear conclusioncould not be made. But since 42% of respondents disagreed or strongly disagreed, it is veryimportant that the employees should be given an opportunity to practically implement theskills learnt during the training programme.Interpretation:The effectiveness of the training gave emphasis to whether the individuals made attempts to practically use the skills that were imparted during the training programme at their work place.
8). Are you satisfied with the Training courses attended?
RESPONSES Strongly
Agree
Agree Not sure Disagree Strongly
disagree
PERCENTAGE 25 50 10 10 5
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Source: Questionnaire to the Employees.Analysis: The above Table shows the following60% of employees feel that the programme helped them to became aware of my Strong andweak pointsInterpretation:
Most of the employees feel that the programme helped them to became aware of my Strongand weak points
22). I am free to set my own Goals
ESPONSES Strongly
Agree
Agree Not sure Disagree Strongly
disagreePERCENTAGE 50 45 5 0 0
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Source: Questionnaire to the Employees.Analysis: The above Table shows the following95% of employees feel that the programme helped them to set their own Goals.
Interpretation:Most of the employees feel that the programme helped them to set their own Goals .
23). I am fully satisfied with the culture and climate of the organization
RESPONSES Strongly
Agree
Agree Not sure Disagree Strongly
disagree
PERCENTAGE 50 25 20 5 0
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Source: Questionnaire to the Employees.Analysis: The above Table shows the following75% of employees feel that they are fully satisfied with the culture and climate of theorganization
Interpretation:
Most of the employees feel that they are fully satisfied with the culture and climate of the
organization24). A change is required in the present working climate
RESPONSES Strongly
Agree
Agree Not sure Disagree Strongly
disagree
PERCENTAGE 15 25 50 10 0
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