TRAINER’S TRAINING TRAINER’S TRAINING PROGRAM PROGRAM DXN Training Institute DXN Training Institute Training Department
Jan 01, 2016
TRAINER’S TRAININGTRAINER’S TRAINING PROGRAMPROGRAM
DXN Training InstituteDXN Training Institute
Training Department
Turn Cell phones OFF!
FULL ATTENTION required in all sessions.
Reserve questions till the end of the presentation.
No taping of the sessions please!
Try not to entertain INTERRUPTIONS.
H O U S E R U L E SH O U S E R U L E S
TRAINERS’ TRAINING PROGRAM
Training Department
• This is a SKILLS TRAINING Program.
• Proper delivery of the BOM/ DOP script.
• Pre-requisite knowledge: Company, Product
and Marketing Plan.
• Practice makes perfect.
• Participation is encouraged.
CLARIFICATION OF CLARIFICATION OF EXPECTATIONSEXPECTATIONS
TRAINERS’ TRAINING PROGRAM
Training Department
• To learn the basic knowledge and attitude
required for an effective BOM/ DOP
presentation.
• To learn how to present the BOM/ DOP scripts.
• To assess the skill level of the participants.
• To make recommendations to all the
participants toward the improvement of their
skill level.
TRAINING OBJECTIVESTRAINING OBJECTIVES
TRAINERS’ TRAINING PROGRAM
Training Department
• ENLIGHTENMENT - Desire but No Data
• ENCOURAGEMENT - Data but No Desire
• ENLISTMENT - Audience must ACT !
GOALS OF THE PRESENTATIONGOALS OF THE PRESENTATION
TRAINERS’ TRAINING PROGRAM
Training Department
Your presentation begins from
the MOMENTMOMENT you walk into
the
room!
TRAINERS’ TRAINING PROGRAM
Training Department
1. Dress your BEST. Clothes should fit well
and not to tight. Long sleeves are better and recommended.
2. Use colors that complement your complexion. Avoid bright colors for they draw attention away from the face.
3. Avoid jewelry that sparkle, dangle and make noise. More subtle accessories are called for.
THE APPEARANCE OF A WOMAN THE APPEARANCE OF A WOMAN PRESENTERPRESENTER
TRAINERS’ TRAINING PROGRAM
Training Department
4. Make up should be simple and complement the wearer. It should enhance your natural features and help you look relaxed and fresh.
5. Hair should add to a positive overall impression of your appearance
TRAINERS’ TRAINING PROGRAMTHE APPEARANCE OF A WOMAN THE APPEARANCE OF A WOMAN
PRESENTERPRESENTER
Training Department
1. Clothes should look fresh and well pressed. Use a business attire and choose a color that will suit your complexion.
2. Use short sleeves barong or a shirt and tie that compliments the shirt.
3. Shoes should be appropriate, comfortable, and well shined. Make sure your socks match.
TRAINERS’ TRAINING PROGRAMTHE APPEARANCE OF A MAN THE APPEARANCE OF A MAN
PRESENTERPRESENTER
Training Department
4. Hair frames the face. It should be well groomed while moustaches and beards should be trimmed.
5. Eyeglasses should be worn only when needed and should taken off if not needed.
THE APPEARANCE OF A MAN THE APPEARANCE OF A MAN PRESENTERPRESENTER
TRAINERS’ TRAINING PROGRAM
Training Department
• CREDIBLE: Represent your message well.
• CONVINCING: Present your case in a clear fashion.
• CHALLENGING: Close with an emotional
appeal.
EFFECTIVE PRESENTATION GOES EFFECTIVE PRESENTATION GOES BEYOND APPEARANCEBEYOND APPEARANCE
TRAINERS’ TRAINING PROGRAM
Training Department
WORDS that we USE
YOU MUST KNOW HOW TO YOU MUST KNOW HOW TO COMMUNICATE YOUR MESSAGE WELLCOMMUNICATE YOUR MESSAGE WELL
GESTURES
NON-VERBAL CUES
TRAINERS’ TRAINING PROGRAM
Training Department
TWO WAY STREET
Giving End
Receiving End
TRAINERS’ TRAINING PROGRAM
COMMUNICATIONCOMMUNICATION
Training Department
• Consider their NEEDS.
- Why are they HERE?
- What do they WANT to hear?
• Consider their VALUES.
- What is IMPORTANT to them?
• Consider their CONSTRAINTS.
- What is their BACKGROUND?
TRAINERS’ TRAINING PROGRAM
Who is my Audience ?Who is my Audience ?
Training Department
• Your Audience …
* IS TV SENSITIZED
* IS IN A HURRY
* HAS HEARD YOUR COMPETITOR
* IS EXPECTING A LOT FROM YOU
* HAS HIGH HOPES
TRAINERS’ TRAINING PROGRAM
Your Audience can get Easily Your Audience can get Easily bored !bored !
Training Department
.
U
• BEGINNING
- Have yourself INTRODUCED.
* Builds credibility and expectation
* Prepare your introduction
- Break the ICE between you and the
audience
* Get them to RESPOND to you early on
* Make them LOOSEN UP.
* Well-delivered anecdote or joke
TRAINERS’ TRAINING PROGRAM
Winning your AUDIENCEWinning your AUDIENCE
Training Department
.
• MIDDLE
- Constantly keep your audience INTEREST.
- READ their reaction
* Watch their BODY LANGUAGE.
* Read their FACIAL EXPRESSION.
- Get them INVOLVED in the presentation
- Use amusing anecdotes and examples
- Use colorful visual aids.
TRAINERS’ TRAINING PROGRAM
Winning your AUDIENCEWinning your AUDIENCE
Training Department
• CLOSING
- Retaining audience INTEREST UNTO THE END.
- Get them EXCITED and MOTIVATED.
- Build your presentation to a CLIMAX.
- Close DESIVELY.
TRAINERS’ TRAINING PROGRAM
Winning your AUDIENCEWinning your AUDIENCE
Training Department
• Watch your reactions.
TRAINERS’ TRAINING PROGRAM
Delivering Your PresentationDelivering Your Presentation
• Communicate your enthusiasm to
your audience.
• Use an animated and interactive
style of presentation.
• Control your audience and command
their attention and response.
Training Department
• POSTURE
- Stand tall and be relaxed
- Stand on both feet and face the
audience all the time
• POSITION
- Don’t stay on ONE SPOT
Move about.
- Don’t turn your back on
your audience
TRAINERS’ TRAINING PROGRAM
Presentation TipsPresentation Tips
Training Department
• MOVEMENT
- Stay beside the OHP and
move around the stage.
- Don’t be frozen on ONE
spot but do not PACE either.
- Don’t turn your back on
your audience.
TRAINERS’ TRAINING PROGRAM
Presentation TipsPresentation Tips
Training Department
• GESTURES
- Be natural. Learn gestures and forget gestures.
- Be appropriate and use gestures as if you are talking to a friend.
- Gestures help the audience visualize your presentation.
- Avoid excessive or inappropriate gesturing.
TRAINERS’ TRAINING PROGRAM
Presentation TipsPresentation Tips
Training Department
• EYE CONTACT
- Builds rapport and establishes communication
- Look at your audience.
- Rule of thumb: 1-3 seconds per person.
- Use a reference person in a group.
- Don’t speak without eye contact.
- Disarm your audience with a look.
TRAINERS’ TRAINING PROGRAM
Presentation TipsPresentation Tips
Training Department
• USING YOUR VOICE
- Avoid a MONOTONE. Vary your
intonation and make them
appropriate.
- Don’t talk TOO FAST. Speak slow
and clear.
TRAINERS’ TRAINING PROGRAM
Presentation TipsPresentation Tips
- Talk LOUD ENOUGH for all to hear.
- Use your DIAPHRAGM not your throat.
- Use pauses properly. Training Department
• Screen and OHP
- Bulbs are working. Spare bulb
is necessary.
- Clean the projection screen.
- Sufficient viability.
TRAINERS’ TRAINING PROGRAM
Pre-Meeting PresentationPre-Meeting Presentation
• White Board and markers
- Be sure you have a working
white board markers
- Eraser is necessary Training Department
• POINTER
- Do you need a pointer?
• SOUND SYSTEM AND MICROPHONES
- You may need one for a group larger than 30.
• LIGHTING
- Room must be well lit.
• SEATING ARRANGEMENT
- Don’t put more than you need.
TRAINERS’ TRAINING PROGRAM
Pre-meeting PreparationPre-meeting Preparation
Training Department
1. BUSINESS OPPORTUNITY MEETING (B.O.M.)
Objective : To enlist people to the business.
2. DISTRIBUTORS ORIENTATION PROGRAM (D.O.P.)
Objective : To guide distributors in starting their
DXN Business and equip them with
basic skills and attitude.
TRAINERS’ TRAINING PROGRAM
Presentation ProperPresentation Proper
Training Department
• TAKE OFF - Energetic and rousing.
- Get them excited
about their dreams
and their future.
- Get them interested to
hear about the
presentation.
TRAINERS’ TRAINING PROGRAM
Presentation ProperPresentation Proper
Training Department
HOOK
INTRODUCTION
TRAINERS’ TRAINING PROGRAM
Presentation ProperPresentation Proper
TRANSITION PROPER
DIAGNOSTIC QUESTION
Commitment to Listen
Interest in the Presentation
Interest in the Presenter Training Department
• Bear in Mind that your audience is asking
himself, “WHY SHOULD I JOIN DXN?”
- Show the STABILITY of the COMPANY.
- Show the SUPERIORITY of the PRODUCTS.
- Show the SIMPLICITY of the MARKETING PLAN.
- Show the SUCCESSES of the NETWORK LEADERS.
TRAINERS’ TRAINING PROGRAM
Presentation ProperPresentation Proper
Training Department
• Build up to a CLIMAX• Review the MAIN reason for joining DXN.
• Rally them to your closing question.
• Emphasize the urgency of making the
decision TODAY.
TRAINERS’ TRAINING PROGRAM
Finishing WellFinishing Well
Training Department
Don’t invite questions.
• The decision is yours to make.
• “GO to the person who invited you here today and SIGN UP. “
TRAINERS’ TRAINING PROGRAM
Finishing WellFinishing Well
Training Department
• Focus the Audience’s attention.
• Reinforce your verbal message.
• Stimulate interest.
• Prompt for the speaker.
TRAINERS’ TRAINING PROGRAM
Landing the PresentationLanding the Presentation
Training Department
• Organize
• Visualize
• Practice
• Deep breathing
• Relax and release
tension.
• Move about.
TRAINERS’ TRAINING PROGRAM
Dealing with Fear and Dealing with Fear and AnxietyAnxiety
Training Department
• Prepare for all types of questions.
• Clarify, amplify or simplify
• Keep answers to the point.
• Use the JUDO technique.
• Be honest.
• The goal is to WIN the customer.
TRAINERS’ TRAINING PROGRAM
How to handle ObjectionsHow to handle Objections
Training Department
• Learn from other trainers.
• Watch and imitate the
better trainers.
• Read and research.
• Practice… practice… practice!
• Prepare for questions.
• Be versatile and flexible.
TRAINERS’ TRAINING PROGRAM
Sharpening the SawSharpening the Saw
Training Department
A good presenter ENLIGTHENS, and ENCOURAGES then ENLISTS.
TRAINERS’ TRAINING PROGRAM
Measure Measure Yourself by Yourself by
Results Results NOT BY NOT BY APPLAUSEAPPLAUSE
Training Department