Trainer: Ruth Anne Marshall Title: Training Manager Phone: 877-359-5492 Ext 1243 Email: [email protected].

TAKE THE TIME TO UNDERSTAND TAR

PART 2

Trainer: Ruth Anne Marshall

Title: Training Manager

Phone: 877-359-5492 Ext 1243

Email: [email protected]

WHAT WILL WE COVER? Repayment Agreements

Tenant Customer

Collection Loss Legal Action Unit Activity and Reports Available Prepay Amounts

REPAYMENT AGREEMENTS FOR TENANTS

2 different situations handled a bit differently Fraud where the charge is not on the

account Payment arrangements made on an existing

charge such as a large work order

PAYMENT ARRANGEMENTS ON EXISTING CHARGES - BASIC STEPS

Add repayment agreement account - Always from the account summary tab.

Transfer the dollar amount to the repayment agreement account

Set up a recurring receivable to make money due each month

PAYMENT ARRANGEMENTS ON EXISTING CHARGES

PAYMENT ARRANGEMENTS ON EXISTING CHARGES

You must start on the account summary tab.

PAYMENT ARRANGEMENTS ON EXISTING CHARGES: TRANSFER $

Select the type of account from the drop down boxSelect the correct lease for the tenant and the Development will populate automatically.

PAYMENT ARRANGEMENTS ON EXISTING CHARGES

Account now created and money can be transferred to it.

PAYMENT ARRANGEMENTS ON EXISTING CHARGES

Transfer money from the TAR account to the Repayment Agreement Account

PAYMENT ARRANGEMENTS ON EXISTING CHARGES: TRANSFER $

On step 2, you must enter amount for the charges to be included in the repayment agreement.

PAYMENT ARRANGEMENTS ON EXISTING CHARGES

Select the transactions(s) to include in the Agreement and enter the dollar amount to include

PAYMENT ARRANGEMENTS ON EXISTING CHARGES

Confirm the transfer and click finish

PAYMENT ARRANGEMENTS ON EXISTING CHARGES

Account summary screen now shows the new account and the transfer amounts. There is no money due on the repayment at this time.

PAYMENT ARRANGEMENTS ON EXISTING CHARGES

Recurring Transactions Tab

PAYMENT ARRANGEMENTS ON EXISTING CHARGES

PAYMENT ARRANGEMENTS ON EXISTING CHARGES

Notice the monthly amount due is $10.00Notice the new Account but no amount due now. There is now money owed on the Repayment Account, but not

the entire balance.

PAYMENT ARRANGEMENTS ON UNREPORTED INCOME

Steps are much the same as previous Add a fraud account from the account summary

screen. Add a charge for the full amount of the

unreported income ** Note – this money will post to your general ledger

and increase the money owed on the Fraud account Set up a recurring receivable to make money due

each month.

PAYMENT ARRANGEMENTS ON UNREPORTED INCOME

PAYMENT ARRANGEMENTS ON UNREPORTED INCOME

Rather than transferring the money, you must add the charge.

PAYMENT ARRANGEMENTS ON UNREPORTED INCOME

Using the recurring receivable wizard, you create the monthly due. The end month is calculated

automatically

PAYMENT ARRANGEMENTS ON UNREPORTED INCOME

The balance is shown, but no due now appears because the first payment is due in next month.

(The screen shot was taken in February)

REPAYMENT AGREEMENT FOR A CUSTOMER

Used for Section 8 fraud accounts as an example Create a customer account Add a repayment account from the summary tab Add a charge for the full amount owed Create a recurring receivable for the monthly

payment due

REPAYMENT AGREEMENT FOR A CUSTOMER

Click + on the Browse Customer Screen to add a new customer.

REPAYMENT AGREEMENT FOR A CUSTOMER

Custom is checked only for a business name. See note at bottom of the screen.

REPAYMENT AGREEMENT FOR A CUSTOMER

REPAYMENT AGREEMENT FOR A CUSTOMER

REPAYMENT AGREEMENT FOR A CUSTOMER

REPAYMENT AGREEMENT FOR A CUSTOMER

There are no accounts for the new customer. You must create theRetro account, Enter a charge for the full amount and then create a recurring receivable to make payments due. The full amount willpost to the GL the next time you post to GL.

REPAYMENT AGREEMENT FOR A CUSTOMER

Note you do not select a lease but must select a development

REPAYMENT AGREEMENT FOR A CUSTOMER

Now you can add a charge and set up a recurring receivable. Be sure not to make a lease required.

WHAT QUESTIONS WOULD YOU LIKE TO ASK?

WHAT WILL WE COVER NOW? Repayment Agreements

Tenant Customer

Collection Loss Legal Action Unit Activity and Reports Available Prepay Amounts

WHAT IF THE PERSON NEVER PAYS? Create a collection loss account Transfer money to the collection loss account Delete the TAR account to history Tenant remains a customer after moving out. Account will show as active customer until all

payments are made. Person shows up in applicant list with a balance if

they reapply, using the same HH Social Security #

COLLECTION LOSS

COLLECTION LOSS

You can now transfer money from TAR account to Collection Loss

COLLECTION LOSS

You can now transfer money from TAR account to Collection Loss

COLLECTION LOSS

I tried to delete the Security Deposit account to history and got this message

COLLECTION LOSS

Go to Tenant main screen and select to terminate the current lease

WHAT WILL WE COVER NOW? Repayment Agreements

Tenant Customer

Collection Loss Legal Action Unit Activity and Reports Available Prepay Amounts

LEGAL ACTION

NEW BUTTON ON THE MAIN MENU

LEGAL ACTION

Can also be found on the CUSTOMER TAB, under the tool icon

LEGAL ACTIONThis is from an individual customer record

This is from the legal button on the main menu. Only 1 current customerHas a legal action that is active. This screen would list ALL legal customers.

LEGAL ACTIONClick + to add a legal action. No ruling date or final result are required

on a new court case.

LEGAL ACTION

LEGAL ACTION

As changes are made on the information tab, they are tracked here.

LEGAL ACTION

Legal Proceedings appears on all customer tabs!

LEGAL ACTION

New Report for legal actions.

LEGAL ACTION

New Report for legal actions.

WHAT WILL WE COVER NOW? Repayment Agreements

Tenant Customer

Collection Loss Legal Action Unit Activity and Reports Available Prepay Amounts

UNIT ACTIVITY Accessed from the unit button. Unit button can be found in ORC, TAR and

Work Orders System generated activities

Move out Maintenance make ready Release to rent Move in

You can also manually enter activities

UNIT ACTIVITY

UNIT ACTIVITY

By clicking the + icon, you can manually add an activity

UNIT ACTIVITY

Activities don’t have to be for HUD reporting!

UNIT ACTIVITY

UNIT ACTIVITY

You can add new activity types

UNIT ACTIVITY

When entering new activities,leave the Event Description(none). This is only for PHAS events

UNIT ACTIVITY REPORTS

Although an activity is created, the report is labeled Actions.

UNIT ACTIVITY

UNIT ACTIVITY

UNIT ACTIVITY

UNIT ACTIVITY

This report can also be found in the applicant listprogram

WHAT WILL WE COVER NOW? Repayment Agreements

Tenant Customer

Collection Loss Legal Action Unit Activity and Reports Available Prepay Amounts

PREPAY AMOUNTS

What causes a prepay amount? No balance owed at the time a payment is made Payment is more than the balance on the account. Manually apply a payment to a charge yet to come

due.

PREPAY AMOUNTS

What do I do to eliminate the prepay amount? Nothing. Wait for charges to be generated so there is a

transaction to apply the payment toward. Recalculate Balance

Found on Account Detail Tab, wizard, last option Transfer the payment from one account to another

PREPAY AMOUNTS

WHAT QUESTIONS WOULD YOU LIKE TO ASK?

RUTH ANNE MARSHALL

TRAINING MANAGER

877-359-5492 EXT 1243

[email protected]