Train the Trainer
Train the Trainer
Introduction Objectives
Equip your in preparation training sessions
End results Know adult learning process Learn to prepare before
training Know how to write lesson
plan Facilitate discussion Demonstration effectively Interact well with audience
Outline: Part A: Preparation
1. Preparation 1.1 adult learning 1.2 teacher vs instructor 1.3 create a checklist 1.4 sample outline 1.5 motivate your audience 1.6 create lesson plan
Outline Part B: Training2 Introduction
2.1 Gain attention 2.2 Aims 2.3 Transition 2.4 Overview
3 Explain 3.1 Delivery skills 3.2 Use of multimedia
4 Discussion and feedback 4.1 facilitation Skills
5 Demonstration 5.1 Demo training
6 Summary and closing
1.1 Adult learning
Learn by doingLearn by solving practical problemsLearn through the application of past
experienceLearn best in informal environmentThrough a variety of training method
1.2 Teacher vs Instructor Teacher:
Tell them what you are going to tell them
Tell them what you are telling them Tell them what you’ve told them
Instructor
Ask them what they’ve done Tell them what they are going to do Show them what they are going to do Let them do it Let them do it some more Ask them what they’ve just done
1.3 Create a check list
Look at the example Work out in a group of 4 Choose a leader Write it in a flipchart
1.4 Sample Outline
IntroductionContentsConclusion
1.5 Motivate Your Audience Tell a story Use natural humor Unusual statisticsKnow their level of
knowledge speak their language variety in a presentation
Create a need - WIIFM Get yourself excited – eye contact and
available yourself before class, at breaks and after class
Establish a long range objectives – see bigger pictures like the overall presentation
Apply contents to life – role play and action plans
Know their level of knowledge
speak their language
variety in a presentation – change every
8 minutes 90/20/8
Learn from good instructors
1.6 Create lesson planIntroduction
Explanation
Scenario
Feedback
Demonstration
Summary
2. Introduction General guidelines:
write notes on index cardeye contactdrink water if you are thirsty. Not iced
watervary your voice – pitch, volume, short
dramatic pauses, speed of deliverywatch your language! – everyday
language, friendlymannerism – adjust your clothes, scratch
your ear or nose, brush back your hair
2.1 introduction: gain attention
open with high energy, animation and enthusiasm
don’t apologize give the audience an overview be aware of your appearance be aware of your voice – tone,
enunciation, pace and speed, word choice
Next Steps
Quotation Challenging questions Description of incidents Poems Word games Visuals Props Activities
2.2 Aims
SpecificMeasurableAchievableRelevantTime Table
2.3 Transition
Physical movement Use of media Change of Media Mini-Summary Q&A Pause
2.4 Overview
Tell them your big pictures
3.1 Delivery Skills Verbal
•pleasant•natural•dynamic•expressive•easily heard
Nonverbal Delivery Skills•posture – confidence, alert•hand gesture•body movement – step forward, a
step backward, lateral movement•facial expression•eye contact
Delivery the content:•step by step•clear and concise•tell them why•stress key points•avoid jargon and buzz words•speak at moderate speed
3.2 Use of multimediaFlip Chart
write big and welluse color – red for underline,
black/blue/green for main text, pink/brown, purple and yellow: least visible
use exact words, face your audience, post them use symbol, box and bullet points reverse techniques
4.1 facilitation Skills
Set ground rules Learn to wait before responding – count to
10 Redirect questions to the group – Ping Pong Use the energy of the group – rest, humor,
stretch break Avoid making judgment statements –
Which’s not very funny? How can you believe that?
Listen attentively – look into their eyes
Paraphrase to clarifyUse flipchart – keep track of ideas.
KISSSynthesize – don’t just record. Get
comment and build on each other’s thought
Summarize periodicallyLabel sidetracks – use card or signalsPark it – parking lotGive reinforcement – verbal and non
verbal – thank you and thumb up
Keep air time under 40%Check for understandingAsk participants to summarizeAsk others for opinionSummarize and move on
5.1 Demo trainingposition the employee correctly explain the objective and stepsdemo first the overall processdemo NEXT each step slowly, explain
each step elaborately and verify understanding
practice and feedbacksummary
Verify the trainees understand the task
ask for questions –What question to you has? –Anything I need to clarify further? –wait for questions
have trainee repeat instructions•tell them you are concern with your
communication skills•praise them if they do it well
.test verbally for understanding•keep question short and to the
point•usually 2 –3 questions•gain confidence and making
progress
Summary and Closing Ask questionsCheck parking lotSummarize any follow up action
items required of youSummarize key points