Tradealliespresentation

Main Headquarters: 120 Water Street, Suite 350, North Andover, MA 01845 With offices in: NY, ME, TX, CA, OR www.ers-inc.com

Increase Success with Industrial Customersby Partnering with Trade Allies

Bruce K. HarringtonEnergy & Resource Solutions (ERS)

Efficiency Maine Overview

Overseen by Efficiency Maine Trust (EMT)

Funded by: System Benefit Charge (SBC)

Regional Greenhouse Gas Initiative (RGGI)

Promotes Efficient Use of Electricity

Operated Through Contractor Delivery Team

Delivered Through Trade Allies, Customer Contact & Limited Direct Marketing

Efficiency Maine Overview

Introduced in 2003 as Residential Program

Business Program Added in 2004

Assists ME Residents, Commercial & Industrial Customers, Municipalities, Schools & Non-Profit Organizations

First Program in the Region to Mandate Premium Super T8 (HPT8) Technologies for Commercial Lighting Incentives

State of Maine Overview

Population of 1.3 Million Persons With Land Area Over 35,000 Square Miles

Population Density is 41 Persons per Square Mile

Population Density of Largest County is Only 11 Persons per Square Mile

8-Hour Drive From South to North

Customer/Market Needs

Maine’s Diverse Business Community

Papermaking Logging Healthcare Recreation

Hospitality Agriculture Shipbuilding Fishing

Program Ally Overview

More Than 500 Program Allies Enlisted by Efficiency Maine Between 2004 and 2007 Including: Electrical, Refrigeration, HVAC & Compressed Air Contractors Consultants A&E Firms Equipment Suppliers

20% Participating with 10% Producing 85% of Savings

Most Projects Involved Lighting Upgrades

Increasing Annual MWh Savings Goals Necessitated Changes to Program Ally Network

New Directions

Advisory Committees Formed Using Program Allies Heavily Involved With Efficiency Maine

Multiple Meetings Held in 3 Locations Throughout Maine to Ensure Cross-Sectional Representation

Attendees Agreed to Revise Current Program to Include Some Sort of “Certification”

QP Program Training

Qualified Partner Program Began With 8 Training Sessions Throughout Maine

Each 4-Hour Training Period Discussed the Following:

Program Overview & Requirements

Application Processing

Associated Technologies

Benefits of Program Participation

QP Requirements

To Receive a Qualified Partner Certificate, QP’s Must Meet the Following Requirements:

Attend 4-Hour Training Session

Complete Qualified Partner Application

Provide Proof of Minimum Liability Insurance

Complete at Least 3 Projects per Year & Receive High Marks on Quality Assurance Surveys

QP Program Benefits

1010

Energy Efficiency & Process Training

QP Website

Direct Access to Technical Staff

Newsletter

Annual Performance Awards

Increased Business Opportunities

QP Advisory Committee

QP Program Results

Sense of Ownership

Better Defined & Documented Projects

Valuable Program Design Feedback

Better Program Representation

Increased Interest in Participation from non-QP’s.

Affect on Project Types

New Qualified Partner Program Has Resulted in More Non-Lighting Projects Including the Following:

Compressed Air Projects at Industrial Facilities

Large Chiller Replacements

Thermo Cooling Technology at a Semiconductor Facility

Refrigeration Upgrade at a Blueberry Processing Operation

QP Program Results

QP Program Results

QP Program Results

QP Program Results

SUMMARY OF PROCESSED INCENTIVES BY PROJECT TYPE

# of Projects Total Incentives Paid kWh SavingsProject Type 2009 2010 2009 2010 2009 2010Custom Comp. Air 23 38 $400,236 $1,078,298 1,960,241 7,176,756Custom HVAC 12 8 $494,782 $264,479 1,904,031 1,076,246Custom Lighting 19 73 $180,332 $406,393 1,115,814 2,585,435Custom Misc 22 32 $275,460 $1,712,475 1,828,625 5,603,869Custom VFD 15 28 $211,059 $267,964 1,727,041 3,234,721Totals: 91 179 $1,561,871 $3,729,613 8,535,752 19,677,027

QP Recognition

First Annual Qualified Partner Awards Banquet Held in the Fall of 2010

Banquet Included Entertainment, Dinner & Awards Given in the Following Categories:

Best Process Improvement Most Comprehensive Project Contractor of the Year Supplier of the Year

Most Completed Projects by Contractor

Most Completed Projects by Supplier

Largest Lighting Project Largest Mechanical Project

QP Awards Banquet

Additional Benefits

Portions of Business Program Have Moved Toward Market-Based Approach

Quality of Incentive Applications Has Greatly Improved

Advisory Committees Under New QP Program Have Been Reinstated With Positive Results

Effective Program Modifications/Improvements Based upon QP Feedback

Moving Forward

More In-Depth Training Opportunities to Help Develop Market Sector Experts

Designed to Move Project Identification & Development to QP’s and Reach Further Into C&I Segment

Possibility of Additional Tier of Qualified Partners Promoting Those Who Have Completed Multiple Projects and Excellent Quality Assurance Results

Questions?

For more information, please visit www.efficiencymaine.com

Bruce K. Harrington323 State Street, Suite 2Augusta, ME 04330207-622-6888 [email protected]