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Trade Promotion
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Sales Promotion!
What is sales promotion anyway?
Why do it?Who does it?
How do you do it?
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WHAT?
Sales Promotion is a form of CommunicationThe sale of a product, fashion or otherwise, occurs only when it meets or
satisfies the customers
NEEDS WANTS
DESIRES
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WHY?
build customer loyalty
disseminate information
Establish or reinforce a companys image
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WHY?
The Objective of Sales Promotion is
To sell an idea, product or service
arouses the buying impulse by addressing the customersbasic needs
giving reasons to buy
perking interest
Encouraging action
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WHO?
Retailers use sales promotion to bring traffic
into their stores, and it includes advertising,
sales promotion, publicity, and personal
selling.
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WHO?
Manufacturers use incentives to induce the trade
and/or consumers to buy a brand and encourage
sales force to aggressively sell it by creating a
perception of greater brand value.
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HOW?
Targeting and research are essential FIRST!
Who are you selling to?
What do they want? What do they care about ?
Who do they want to be?
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Sales Promotion vs. Advertising
Short term demand
Encourage brand
switching Induce trial use
Promote price
Immediate results Measurable results
Long term demand
Brand loyalty
Encourage repeatpurchase
Promote image
Long term effects Difficult to measure
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Advertising spending as a percentage oftotal marketing communications
expenditures has declined in recent
years.
Promotional spending, however, has
steadily increased.
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Why should we promote?
To evaluate the effective and efficient use of
trade funds, we might first ask the question"why should we promote?"
Generally, the objective to promote is to
increase the visibilityand trigger new usage
ideas for the consumer.
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Reasons for Price Promotion
There are a number of good reasons why one might choose a simple price
promotion;
Offensive sales gain - to offset competitive threats. Typically this maymean a situation where the supplier is prepared to forego short term
profits.
Recover market share - sustaining a nominated loss of contributionto gain a position over competitors
Stimulate Sales - without a loss of contribution and hopefully anincrease in overall profitability. This is probably the most commonrationale for promotions. Implicit in this is that the company will increase
sales revenue and thus the total profit from the promotion will be greater
than if there were no promotion at all.
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Reasons for Price Promotion (Contd)
Reward - for existing brand loyal users. This may be a short-term loss of profitability and may even make money if a lot of brand loyal consumers stock up.
Switch - However, if there are a large number of promotions targeted at dealloyal users then they will switch brand frequently. When promoting to this groupthe best course of action is to make sure that the promotion is profitable as there
may be no long-term future gains to be had.
Trial Generation - Gets new users to Trial. For new products every new trial isvaluable; this incentive is premised on the assumption that the long-term value ofa new user may be worth many times the cost of the initial purchase, so the
supplier is prepared to invest heavily to obtain a new consumer. This may justify
the high cost of a promotion. Trade promotions of new items often need to be
supported by other vehicles such as demonstrations and media advertising.
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The Extent of Promotion
Each of promotional scenarios has different parameters ;
Cost
Price point
Incremental volume gain.
In reality the sales team gets a certain amount of money to spend on
promotions, therefore it is the "cost of doing business".
Pitfall : Diminishing returns
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M E A S U R I N G P R O M O T I O N SE F F I C I E N C Y V S . E F F E C T I V E N E S S
Promotional programs can be evaluated using many different measures.
Weeks of stock cover sold
Contribution earned (Profit)
Incremental contribution earned
Average cost per case as a percentage of revenue
Cost per incremental case as a percentage of incremental revenue Supplier revenue
Total support investment and case deal ROI - The ratio of support investment to contribution
Retailers gross margin
Increase in retailer gross margin Increase in retailer sales revenue
The breakeven quantity needed to earn standard contribution
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M E A S U R I N G P R O M O T I O N SE F F I C I E N C Y V S . E F F E C T I V E N E S S
Incremental contribution earned:
Regular Contribution (%) = 6% of MRP 100
Regular Sales = 1000
Regular Contribution (Rs.) = 100,000 x 6% = 6000
Deal Contribution (%) = 5% of MRP 100
Deal Sales = 10,000
Deal Contribution (Rs.) = 1000,000 x 5% = 50,000
Incremental Contribution: Rs.44,000
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M E A S U R I N G P R O M O T I O N SE F F I C I E N C Y V S . E F F E C T I V E N E S S
The breakeven quantity needed to earn standard contribution
Regular Contribution (%) = 10% of MRP 100
Regular Sales = 1000 unitsRegular Contribution (Rs.) = 100,000 x 10% = 10,000
Deal Contribution (%) = 5% of MRP 100
Deal Contribution (Rs.) = 100 x Breakeven quantity x 5% = 10,000
Breakeven Quantity = 10,000/5 = 2000 units
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M E A S U R I N G P R O M O T I O N SE F F I C I E N C Y V S . E F F E C T I V E N E S S
These different measures logically group themselves into two categories;
Efficiency - the extent to which trade spend is minimized
Effectiveness - the extent to which trade spend achieves an increase in
sales or profit.
Efficiency is a measure that looks at the average cost, and effectiveness is a
measure of the incremental cost.
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M E A S U R I N G P R O M O T I O N
E F F E C T I V E N E S S
The purpose of a trade promotion is to create a short-term increasein sales above what is normally experienced. In this short statementthere are a number of important components;
Normal sales - baseline
Promotion peak - profile of consumer off take
Buying pattern - when and how much will the retailer buy
Promotion uplift - what affects the volume? How can it becalculated?
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M E A S U R I N G P R O M O T I O N
E F F E C T I V E N E S S
Fortunately, consumers are intimately aware of promotions. They soon
recognize promotional patterns and frequency. It is common to observe a
drop in sales before a promotion and subsequently a volume drop as a
result of "pantry fill".
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M E A S U R I N G P R O M O T I O N
E F F E C T I V E N E S S
Supplier's performance there are four basic categories:
Market share
Cost of business
Cost of new business
Profit
From the retailer's perspective:
Net effect on the category sales achieved profit
Sales increase
The effectiveness of a promotion can be measured as a ratio of the cost to
the increase in sales.
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M E A S U R I N G P R O M O T I O N
E F F I C I E N C Y
The efficiency of a promotion is a measure ofhow well trade funds are
used.
It is a measure of the average cost of the promotion in relation to the
revenue outcome.
In deciding if a promotion is efficient or not will depend on the strategic
objectives.
In most food and beverage businesses the percentage of trade funds tosales varies typically from 15% to 30%.
A business will generally have a policy or budget against which trade
spend is measured.
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BEST MODEL
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BEST MODEL
B A L L I S T I C - E F F E C T I V E O N L YPromotions in this category will deliver a good incremental volume at a reasonableincremental cost, but the average cost is too high. Just like rockets they lift off at great cost.
E C O N O M I C A L - E F F I C I E N T O N L Y
Promotions that fall into the economical category are generally volume products, which donot show a significant incremental volume gain. Mixing products that show this character
with ballistic items can often result in a superb promotion.
S U P E R B - B O T H E F F E C T I V E A N D E F F I C I E N T
Promotions that deliver both incremental volumes at low incremental cost and low averagecost. The biggest issue here would be to avoid over promoting if there were a possibilitythat regular price discounting will devalue the brand.
T E R R I B L E - N E I T H E R E F F E C T I V E N O R E F F I C I E N TPromotions in this category are expensive and do not deliver incremental volume. It may notbe wise to price promote these items. Typically low volume products are always expensive topromote and, if as well they do not lift (flat profit curve), they should not be price promoted.Promotions with a high fixed cost (co-op) can emerge with this quality tag.
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Why the increase in Sales
Promotion? Growing retailer power Declining brand loyalty Increased promotional sensitivity
Brand proliferation Fragmentation of consumer market Short-term focus Increased managerial accountability
Competition Clutter
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Long-Term Promotional
Allocation
010
20
30
4050
60
1986 88 90 92 94 1996
Year
%to
ftotal-3yr.MA
Trade Promo
Media Adv
Cons. Promo
Cox Direct 19th Annual Survey of Promotional Practices
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Channels of Sales Promotions
MANUFACTURER
RETAILER
TradePromotions
CONSUMER
Consumer
Promotions
Push
Push PullRetailPromotions
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Trade-PromotionObjectives
Trade-PromotionTools
Specialty
Advertising
ItemsContests
Free Goods
Buy-Back
Guarantees
Allowances
Price-Offs
PatronageRewards
PatronageRewards
Push Money
Discounts
Premiums
Displays
Persuade Retailers orWholesalers to Carry a Brand
Persuade Retailers orWholesalers to Carry a Brand
Give a Brand Shelf SpaceGive a Brand Shelf Space
Promote a Brand inAdvertising
Promote a Brand inAdvertising
Push a Brand to ConsumersPush a Brand to Consumers
Trade Promotions
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Trade Before Consumer
You have to figure out how you are going to
market your product successfully at the trade
level BEFORE you can market successfully to
consumers.
The TRADE is the GATEKEEPER.
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The TPM ProcessTrade Promotion Management (TPM) is defined as the process of planning, budgeting,
presenting and executing incentive programs which occur between the manufacturer and the
retailer to enhance sales of specific products. To provide a better understanding, we have
outlined a typical trade promotions cycle:
See Appendix for Process Step Details
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Promotion Programs
The following diagram provides listings of many of the types of incentives and programs that
are run.
Promotion programs vary widely from account to account discounts on each product sold
payments of a fixed sum of money
other special programs
Incentive programs are based on corporate strategy and account objectives
Costs PerformanceBenefi
tsManufacturers Offer
Incentives to trading
Partners
Off-invoice allowances
Favorable payment terms
Market development funds
Sell-through
guarantees/failure fees
Co-op advertising
Bracket allowances
In Return for Performance
At Headquarters
Plan Merchandising
Buy in advance of
demand
Set prices
Authorize new items
To Generate Consumer
Sales
Incremental Sales and ProfitsAt Retail
Merchandising Ads
Display
Reduced prices
Coupons
Everyday Low Prices
Shelving Space
Configuration
Location
Stock Rotation
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The near future will see the
emergence of 3-5 dominant
global retailers with room for
niche players.
The near future will see the
emergence of 3-5 dominant
global retailers with room for
niche players.
The primary issue, however, is that we are
some way off from seeing global retailers
manage the business in a truly global
fashion.
The primary issue, however, is that we are
some way off from seeing global retailers
manage the business in a truly global
fashion.
Retail competition is intensifying, consolidation is accelerating, leaders areemerging and the pressure on suppliers is increasing.
The Changing Market
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Although retail competition is intensifying and consolidation is accelerating,the fundamentals of the trade relationship remain the same.
What is my
ROI?
What is the
residual
impact on my
other brands?
Was compliance
achieved?
Did my trade
monies get
passed along to
the consumer?
How often should I
promote Product
X?
Should or how do I
extend a promotion
across regions of
my chain?Did my Product X
promotion drive
other market
basket sales?
What was the
impact of
Product Xon
Category Y?
What display location
produces the
strongest results?
Manufacture
r
Retail
Buyer
The trade relationship is becominginformation and insight hungry
The trade relationship is becominginformation and insight hungry
Dynamics of the Trade Relationship