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Trade Promotion1.pdf

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    Trade Promotion

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    Sales Promotion!

    What is sales promotion anyway?

    Why do it?Who does it?

    How do you do it?

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    WHAT?

    Sales Promotion is a form of CommunicationThe sale of a product, fashion or otherwise, occurs only when it meets or

    satisfies the customers

    NEEDS WANTS

    DESIRES

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    WHY?

    build customer loyalty

    disseminate information

    Establish or reinforce a companys image

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    WHY?

    The Objective of Sales Promotion is

    To sell an idea, product or service

    arouses the buying impulse by addressing the customersbasic needs

    giving reasons to buy

    perking interest

    Encouraging action

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    WHO?

    Retailers use sales promotion to bring traffic

    into their stores, and it includes advertising,

    sales promotion, publicity, and personal

    selling.

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    WHO?

    Manufacturers use incentives to induce the trade

    and/or consumers to buy a brand and encourage

    sales force to aggressively sell it by creating a

    perception of greater brand value.

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    HOW?

    Targeting and research are essential FIRST!

    Who are you selling to?

    What do they want? What do they care about ?

    Who do they want to be?

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    Sales Promotion vs. Advertising

    Short term demand

    Encourage brand

    switching Induce trial use

    Promote price

    Immediate results Measurable results

    Long term demand

    Brand loyalty

    Encourage repeatpurchase

    Promote image

    Long term effects Difficult to measure

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    Advertising spending as a percentage oftotal marketing communications

    expenditures has declined in recent

    years.

    Promotional spending, however, has

    steadily increased.

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    Why should we promote?

    To evaluate the effective and efficient use of

    trade funds, we might first ask the question"why should we promote?"

    Generally, the objective to promote is to

    increase the visibilityand trigger new usage

    ideas for the consumer.

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    Reasons for Price Promotion

    There are a number of good reasons why one might choose a simple price

    promotion;

    Offensive sales gain - to offset competitive threats. Typically this maymean a situation where the supplier is prepared to forego short term

    profits.

    Recover market share - sustaining a nominated loss of contributionto gain a position over competitors

    Stimulate Sales - without a loss of contribution and hopefully anincrease in overall profitability. This is probably the most commonrationale for promotions. Implicit in this is that the company will increase

    sales revenue and thus the total profit from the promotion will be greater

    than if there were no promotion at all.

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    Reasons for Price Promotion (Contd)

    Reward - for existing brand loyal users. This may be a short-term loss of profitability and may even make money if a lot of brand loyal consumers stock up.

    Switch - However, if there are a large number of promotions targeted at dealloyal users then they will switch brand frequently. When promoting to this groupthe best course of action is to make sure that the promotion is profitable as there

    may be no long-term future gains to be had.

    Trial Generation - Gets new users to Trial. For new products every new trial isvaluable; this incentive is premised on the assumption that the long-term value ofa new user may be worth many times the cost of the initial purchase, so the

    supplier is prepared to invest heavily to obtain a new consumer. This may justify

    the high cost of a promotion. Trade promotions of new items often need to be

    supported by other vehicles such as demonstrations and media advertising.

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    The Extent of Promotion

    Each of promotional scenarios has different parameters ;

    Cost

    Price point

    Incremental volume gain.

    In reality the sales team gets a certain amount of money to spend on

    promotions, therefore it is the "cost of doing business".

    Pitfall : Diminishing returns

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    M E A S U R I N G P R O M O T I O N SE F F I C I E N C Y V S . E F F E C T I V E N E S S

    Promotional programs can be evaluated using many different measures.

    Weeks of stock cover sold

    Contribution earned (Profit)

    Incremental contribution earned

    Average cost per case as a percentage of revenue

    Cost per incremental case as a percentage of incremental revenue Supplier revenue

    Total support investment and case deal ROI - The ratio of support investment to contribution

    Retailers gross margin

    Increase in retailer gross margin Increase in retailer sales revenue

    The breakeven quantity needed to earn standard contribution

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    M E A S U R I N G P R O M O T I O N SE F F I C I E N C Y V S . E F F E C T I V E N E S S

    Incremental contribution earned:

    Regular Contribution (%) = 6% of MRP 100

    Regular Sales = 1000

    Regular Contribution (Rs.) = 100,000 x 6% = 6000

    Deal Contribution (%) = 5% of MRP 100

    Deal Sales = 10,000

    Deal Contribution (Rs.) = 1000,000 x 5% = 50,000

    Incremental Contribution: Rs.44,000

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    M E A S U R I N G P R O M O T I O N SE F F I C I E N C Y V S . E F F E C T I V E N E S S

    The breakeven quantity needed to earn standard contribution

    Regular Contribution (%) = 10% of MRP 100

    Regular Sales = 1000 unitsRegular Contribution (Rs.) = 100,000 x 10% = 10,000

    Deal Contribution (%) = 5% of MRP 100

    Deal Contribution (Rs.) = 100 x Breakeven quantity x 5% = 10,000

    Breakeven Quantity = 10,000/5 = 2000 units

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    M E A S U R I N G P R O M O T I O N SE F F I C I E N C Y V S . E F F E C T I V E N E S S

    These different measures logically group themselves into two categories;

    Efficiency - the extent to which trade spend is minimized

    Effectiveness - the extent to which trade spend achieves an increase in

    sales or profit.

    Efficiency is a measure that looks at the average cost, and effectiveness is a

    measure of the incremental cost.

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    M E A S U R I N G P R O M O T I O N

    E F F E C T I V E N E S S

    The purpose of a trade promotion is to create a short-term increasein sales above what is normally experienced. In this short statementthere are a number of important components;

    Normal sales - baseline

    Promotion peak - profile of consumer off take

    Buying pattern - when and how much will the retailer buy

    Promotion uplift - what affects the volume? How can it becalculated?

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    M E A S U R I N G P R O M O T I O N

    E F F E C T I V E N E S S

    Fortunately, consumers are intimately aware of promotions. They soon

    recognize promotional patterns and frequency. It is common to observe a

    drop in sales before a promotion and subsequently a volume drop as a

    result of "pantry fill".

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    M E A S U R I N G P R O M O T I O N

    E F F E C T I V E N E S S

    Supplier's performance there are four basic categories:

    Market share

    Cost of business

    Cost of new business

    Profit

    From the retailer's perspective:

    Net effect on the category sales achieved profit

    Sales increase

    The effectiveness of a promotion can be measured as a ratio of the cost to

    the increase in sales.

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    M E A S U R I N G P R O M O T I O N

    E F F I C I E N C Y

    The efficiency of a promotion is a measure ofhow well trade funds are

    used.

    It is a measure of the average cost of the promotion in relation to the

    revenue outcome.

    In deciding if a promotion is efficient or not will depend on the strategic

    objectives.

    In most food and beverage businesses the percentage of trade funds tosales varies typically from 15% to 30%.

    A business will generally have a policy or budget against which trade

    spend is measured.

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    BEST MODEL

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    BEST MODEL

    B A L L I S T I C - E F F E C T I V E O N L YPromotions in this category will deliver a good incremental volume at a reasonableincremental cost, but the average cost is too high. Just like rockets they lift off at great cost.

    E C O N O M I C A L - E F F I C I E N T O N L Y

    Promotions that fall into the economical category are generally volume products, which donot show a significant incremental volume gain. Mixing products that show this character

    with ballistic items can often result in a superb promotion.

    S U P E R B - B O T H E F F E C T I V E A N D E F F I C I E N T

    Promotions that deliver both incremental volumes at low incremental cost and low averagecost. The biggest issue here would be to avoid over promoting if there were a possibilitythat regular price discounting will devalue the brand.

    T E R R I B L E - N E I T H E R E F F E C T I V E N O R E F F I C I E N TPromotions in this category are expensive and do not deliver incremental volume. It may notbe wise to price promote these items. Typically low volume products are always expensive topromote and, if as well they do not lift (flat profit curve), they should not be price promoted.Promotions with a high fixed cost (co-op) can emerge with this quality tag.

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    Why the increase in Sales

    Promotion? Growing retailer power Declining brand loyalty Increased promotional sensitivity

    Brand proliferation Fragmentation of consumer market Short-term focus Increased managerial accountability

    Competition Clutter

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    Long-Term Promotional

    Allocation

    010

    20

    30

    4050

    60

    1986 88 90 92 94 1996

    Year

    %to

    ftotal-3yr.MA

    Trade Promo

    Media Adv

    Cons. Promo

    Cox Direct 19th Annual Survey of Promotional Practices

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    Channels of Sales Promotions

    MANUFACTURER

    RETAILER

    TradePromotions

    CONSUMER

    Consumer

    Promotions

    Push

    Push PullRetailPromotions

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    Trade-PromotionObjectives

    Trade-PromotionTools

    Specialty

    Advertising

    ItemsContests

    Free Goods

    Buy-Back

    Guarantees

    Allowances

    Price-Offs

    PatronageRewards

    PatronageRewards

    Push Money

    Discounts

    Premiums

    Displays

    Persuade Retailers orWholesalers to Carry a Brand

    Persuade Retailers orWholesalers to Carry a Brand

    Give a Brand Shelf SpaceGive a Brand Shelf Space

    Promote a Brand inAdvertising

    Promote a Brand inAdvertising

    Push a Brand to ConsumersPush a Brand to Consumers

    Trade Promotions

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    Trade Before Consumer

    You have to figure out how you are going to

    market your product successfully at the trade

    level BEFORE you can market successfully to

    consumers.

    The TRADE is the GATEKEEPER.

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    The TPM ProcessTrade Promotion Management (TPM) is defined as the process of planning, budgeting,

    presenting and executing incentive programs which occur between the manufacturer and the

    retailer to enhance sales of specific products. To provide a better understanding, we have

    outlined a typical trade promotions cycle:

    See Appendix for Process Step Details

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    Promotion Programs

    The following diagram provides listings of many of the types of incentives and programs that

    are run.

    Promotion programs vary widely from account to account discounts on each product sold

    payments of a fixed sum of money

    other special programs

    Incentive programs are based on corporate strategy and account objectives

    Costs PerformanceBenefi

    tsManufacturers Offer

    Incentives to trading

    Partners

    Off-invoice allowances

    Favorable payment terms

    Market development funds

    Sell-through

    guarantees/failure fees

    Co-op advertising

    Bracket allowances

    In Return for Performance

    At Headquarters

    Plan Merchandising

    Buy in advance of

    demand

    Set prices

    Authorize new items

    To Generate Consumer

    Sales

    Incremental Sales and ProfitsAt Retail

    Merchandising Ads

    Display

    Reduced prices

    Coupons

    Everyday Low Prices

    Shelving Space

    Configuration

    Location

    Stock Rotation

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    The near future will see the

    emergence of 3-5 dominant

    global retailers with room for

    niche players.

    The near future will see the

    emergence of 3-5 dominant

    global retailers with room for

    niche players.

    The primary issue, however, is that we are

    some way off from seeing global retailers

    manage the business in a truly global

    fashion.

    The primary issue, however, is that we are

    some way off from seeing global retailers

    manage the business in a truly global

    fashion.

    Retail competition is intensifying, consolidation is accelerating, leaders areemerging and the pressure on suppliers is increasing.

    The Changing Market

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    Although retail competition is intensifying and consolidation is accelerating,the fundamentals of the trade relationship remain the same.

    What is my

    ROI?

    What is the

    residual

    impact on my

    other brands?

    Was compliance

    achieved?

    Did my trade

    monies get

    passed along to

    the consumer?

    How often should I

    promote Product

    X?

    Should or how do I

    extend a promotion

    across regions of

    my chain?Did my Product X

    promotion drive

    other market

    basket sales?

    What was the

    impact of

    Product Xon

    Category Y?

    What display location

    produces the

    strongest results?

    Manufacture

    r

    Retail

    Buyer

    The trade relationship is becominginformation and insight hungry

    The trade relationship is becominginformation and insight hungry

    Dynamics of the Trade Relationship