Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation Brian Tullis @briantullis Observable Work: #owork Patterns of Observable Work Alcoa Fastening Systems Customer Presentation Traction User Group Newport, RI October 13, 2010 1
Nov 28, 2014
Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Brian Tullis @briantullis
Observable Work: #owork
Patterns of Observable Work
Alcoa Fastening Systems Customer PresentationTraction User GroupNewport, RIOctober 13, 2010
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Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
http://www.flickr.com/photos/briherbst/2929013227/in/set-72157607914929015/
Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
This presentation contains ideas and slides from Enterprise 2.0 Santa Clara, where Joe Crumpler and I will give a talk called ‘In the Flow: Patterns of Observable Work’ on November 10, 2010.
If you see that talk in person or find it online somewhere, many of the slides from here will be very familiar.
Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Acknowledgements:Greg Lloyd; BlogJim McGee; BlogPaula Thornton; BlogJohn Tropea; BlogJon Udell; BlogJack Vinson; BlogRick Ladd; Blog
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Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Why am I here?Define what Observable Work means to meExamples and case study from our TeamPage
serverThursday October 14 we will continue this
thread in the “Observable Workshop”. All of the kool kidz will be there.
For more info about me, my company, and our use of Traction, see the Appendix
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Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
And…is this what a clambake looks like?
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Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
The Problem…
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Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
A foundation of knowledge work. Owork leverages its core principles via people, process, and technology patterns to work more effectively
Observable Work (Owork)
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Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Value PropositionIncrease performance of virtual teamDo more with lessDeliver IT projects better, faster, at lower
costIT-Business alignment
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Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Core Principles
All organizations are different. These may not work for yours, and sometimes, they don’t work in ours
http://www.flickr.com/photos/wiccked/228099027/
http://www.flickr.com/photos/la_bretagne_a_paris/2732381652
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http://www.flickr.com/photos/jarkkos/250725568/
http://www.flickr.com/photos/sumit/794763/
http://www.flickr.com/photos/joachim_s_mueller/2311069122/
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Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
The Patterns
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Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
People PatternsCommunities of TrustCommunity ManagersResponsibility to ShareIn-Process Culture
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Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Communities of Trust
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Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Communities From Our World…
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Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Community Manager(s)
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Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Responsibility to Share
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Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
In-Process Culture
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Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Process Patterns Narrate Your WorkStatus From Visible WorkBuild links between your silos
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Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Narrate Your Work
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Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Status from Visible Work
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Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
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Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Build Links Between Your Silos
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Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Technology PatternsActivity streams (filtered please)Living files
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Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Activity Streams:
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Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
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Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
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Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
IS Projects each get a home page with a main “all articles” activity stream, among others…
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Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
These are not living files
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Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
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Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
What’s next for us?
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Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Thank You!
And thanks to my colleagues. They do all of the work.
Contact me:Brian Tullis:
Twitter @briantullis LinkedIn briantullis
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Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Appendix
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Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
AFS At A Glance
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Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Statistics, Facts, Figures In use since 2008Platform: Traction TeamPage 4.265Search: Attivio advanced search moduleSingle sign-on; permissions through Active Directory1 part time admin (4hrs/month)2 or 3 part time ‘community managers’…not their
day job…Running on Windows Server 2003/VMWare800 registered users, 300 regular readers, most
content wide open to 30,000 on global WAN100 regular contributors, 50 core contributors29,142 pieces of content; approximately
1,000/month (articles, comments, attachments, etc)
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Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Brian Tullis, Alcoa Fastening Systems, TUG 2010 Customer Presentation
Selected ReferencesJon Udell’s Data-driven career discovery,
which introduces Observable WorkTwitter #OWorkGreg Lloyd’s Intertwingled WorkMorten Hansen’s CollaborationHarwell Thrasher’s Boiling the IT FrogOur Blog Next Things Next
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