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Final Project
ON
[Management of BOSS & Citizen]
Report Submitted to Faculty of Management and Administrative Sciences in Partial
Fulfillment of Requirements for the Degree of
Masters of Business Administration
Submitted By:
M. Jahanzaib 11022720-028
Abu Sufyan 11022720-035
Luqman Ahmed 11022720-019M. shahid 11022720-008
MBA (3.5Year) Finance
Session (2011-2015)
UNIVERSITY OF GUJRAT
Date of Submission 06/06/2013
Name of Program Coordinator: Mr. Mohsin Raza
Signature of Program Coordinator: ____________________
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Dedication
We dedicate this project to our parents and teachers whose prayers and
knowledge helped us in the completion of this project
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Acknowledgement
Thanks to almighty Allah for enabling us to fulfill all the requirements for the completion of our
project report. It would not be a justice in presenting this report without mentioning the people
around us who have been inextricably related with the completion of this report.
For assisting us in all respect and regard to complete this report our warm thanks to our teacher
Sir Mohsin Raza ,who enriched us knowledge with wealth led ideas to pursue and power of
writing this report. It could not have been possible to accomplish this report without his
thoughtful guidance and expertise and thanks to the General Manager of BOSS Mr. Imran
Gul and General Manager of Citizen Mr. Mustansar Hussain who provided us all the
necessary information for our report. Finally for all possible errors, omissions and shortcomings
in writing of this report only we are responsible for which we hope that all concerning regards of
this report will forgive us.
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Executive Summary
We are students of MBA (Hones) in University of Gujrat in 4th semester and weve offered a
subject named Total Quality Management and our assigned instructor for this subject is Sir
Mohsin Raza. We received a project to benchmark any area of the BOSS and we have selected
Management System for benchmarking with its competitor CITIZEN
The purpose of this study is to improve our knowledge and skill by comparing two organizations
and suggest a better plan. When we compare the hierarchy of both organizations there is main
gap in the hierarchy. In CITIZEN proper designations are not assigned, there is no
departmentalization. We have made some suggestions for the removal of this gap; limitations are
also constraints in implementation of these suggestions.
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Table of ContentsFinal Project .................................................................................................................................................. 1
ON ................................................................................................................................................................. 1
[Management of BOSS & Citizen] ............................................................................................................... 1
Dedication ..................................................................................................................................................... 2
Acknowledgement ........................................................................................................................................ 3
Executive Summary ...................................................................................................................................... 4
Introduction of the organization .................................................................................................................... 8
Introduction of the organizations business sector:....................................................................................... 9
Importance of this sector for country ...................................................................................................... 10
List of competitors .................................................................................................................................. 10
Ranking of competitors ........................................................................................................................... 11
1.3 Background of the project: .................................................................................................................... 12
1.3.1 System Flow chat of Products ........................................................................................................ 13
Order process .......................................................................................................................................... 14
1.3.2 Past history highlights: ................................................................................................................... 14
1.3.2 Hierarchy chart ............................................................................................................................... 14
Chapter 2 ..................................................................................................................................................... 15
2. Preparation and Planning ........................................................................................................................ 15
Determine processes to be benchmarked .................................................................................................... 15
2.2.1 Short term and long term objective ................................................................................................ 15
2.2.2 Area Required for Improvement .................................................................................................... 16
Major and minor improvement ........................................................................................................... 16
Determine the affordable change: ........................................................................................................... 17
2.2.5 Critical performance measure ........................................................................................................ 17
Quality................................................................................................................................................. 17
Cost ..................................................................................................................................................... 17
Price of product ................................................................................................................................... 18
Distribution channel ............................................................................................................................ 18
2.3 Determine of organization benchmarked .......................................................................................... 18
Chapter 3 ..................................................................................................................................................... 19
Study of Benchmarking Partner .................................................................................................................. 19
Introduction of the benchmarked organization ........................................................................................... 19
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Hierarchy chart........................................................................................................................................ 21
Why we select boss as benchmarking partner ........................................................................................ 21
Original research-would yield optimal results. ....................................................................................... 21
Appropriate contact person of benchmarked organization ..................................................................... 22
Checklist of topics to be covered ............................................................................................................ 22
Flowchart of benchmarking partner ........................................................................................................ 23
Critical performance measures of benchmarking partner ....................................................................... 24
Quality................................................................................................................................................. 24
Price .................................................................................................................................................... 24
Sale Services ....................................................................................................................................... 24
Departmentalization ............................................................................................................................ 24
Chapter 4 ..................................................................................................................................................... 25
Analyze for Gap .......................................................................................................................................... 25
Departmentalization .................................................................................................................................... 25
Recruitment ................................................................................................................................................. 25
Training and Motivation ............................................................................................................................. 25
Financial position ........................................................................................................................................ 25
Marketing promotion .................................................................................................................................. 25
Chapter 5 ..................................................................................................................................................... 26
Develop Action Plan for Implementation ................................................................................................... 26
Chapter 6 ..................................................................................................................................................... 27
Conclusion, Recommendations & Limitations ........................................................................................... 27
6.1: Conclusion ........................................................................................................................................... 27
6.2: Recommendations ................................................................................................................................ 28
6.3: Limitations ........................................................................................................................................... 29
Time constraint ....................................................................................................................................... 29
Reference letter ....................................................................................................................................... 29
Response from organization ................................................................................................................... 29Bibliography ............................................................................................................................................... 30
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Chapter 1
IntroductionThis project has given us by Sir Mohsin Raza instructor of TQM (Total Quality Management).
The topic of this project is to Benchmark any department of BOSS and weve selected
Management System of BOSS. In this we will to study the whole department and its operations
performing under the General Manager..
We will benchmark in this project Management system of CITIZEN with the Management
system of BOSS. After that we will be able to find the strengths, threats, weaknesses and
opportunities for CITIZEN and the area of the department which require improvement to
compete with other competitors. ie. Venus, Indus, Super Asia.
Total quality management it is process of gaining long term benefits, sustaining position in the
market among competitors through customer`s satisfaction internally and externally. Internal
customers are employees of the organization; they are satisfied through healthy salary,
motivation, adequate training facilities and finch benefits. External customers are satisfied
through quality products according to their requirements.
As mention above it is the process of long term revelry among the competitors. Several
researches shows firms those have a adopted this approach, brings positive change in their
performance. Firms develop a benchmark among its competitors, compare its performance with
its benchmarking partners and enhance its performance through customer`s satisfaction.
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.
Introduction of the organization
CITIZEN International Plastic Industries (Pvt) LTD, established in 1987, produces highclass furniture both in plastic and steel materials. Haji Bashir Ullah (Late) was the founder of the
company. He started production on a small scale. By the grace Almighty Allah, working hard,
continuous concentration and gentle planning resulted positively. Today Citizen is recognized as
one of the biggest plastic and steel plastic furniture manufacturers in Pakistan.
Through continuous improvement & innovation, Citizen has tremendously developed to become
well reputed for its advanced technology, fine product quality and excellent after sale service,
with more than 100 sale networks all over the Pakistan.
Precision machining and strict quality control at all stages of production to meet exacting
requirements of this modern world in the hallmark of Citizen. This is why, Citizen has
achieved ISO 9001-2000 Certificate.
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Vision Statement
Our vision to save nature
Mission Statement
Our mission to provide moulded furniture to his customer with modern technology which create
long term relation with customer.
Critical success factors
High quality of products Items range Latest technology
Importance of the organization for the region
Save nature High living standard Low price Employment opportunities
Introduction of the organizations business sector:
A plastic material is any of a wide range of synthetic or semi-synthetic organic solids used in the
manufacture of industrial products. Plastics are typicallypolymers of highmolecular mass ,and
may contain other substances to improve performance and/or reduce production costs.
Monomers of plastic are either natural or synthetic organic compounds. The word plastic is
derived from theGreek (plastikos) meaning capable of being shaped or molded from
(plastos) meaning molded
It refers to their malleability, or plasticity during manufacture, that allows them to be
cast,pressed, or extruded into a variety of shapes such as films, fibers, plates, tubes, bottles,
boxes, and much more. The common word plastic should not be confused with the technical
adjective plastic, which is applied to any material which undergoes a permanent change of shape
http://en.wikipedia.org/wiki/Polymerhttp://en.wikipedia.org/wiki/Molecular_masshttp://en.wiktionary.org/wiki/plastichttp://en.wikipedia.org/wiki/Greek_languagehttp://en.wikipedia.org/wiki/Plastic#cite_note-0http://en.wikipedia.org/wiki/Plasticity_%28physics%29http://en.wikipedia.org/wiki/Castinghttp://en.wikipedia.org/wiki/Pressinghttp://en.wikipedia.org/wiki/Extrudedhttp://en.wikipedia.org/wiki/Artificial_membranehttp://en.wikipedia.org/wiki/Synthetic_fiberhttp://en.wikipedia.org/wiki/Synthetic_fiberhttp://en.wikipedia.org/wiki/Artificial_membranehttp://en.wikipedia.org/wiki/Extrudedhttp://en.wikipedia.org/wiki/Pressinghttp://en.wikipedia.org/wiki/Castinghttp://en.wikipedia.org/wiki/Plasticity_%28physics%29http://en.wikipedia.org/wiki/Plastic#cite_note-0http://en.wikipedia.org/wiki/Greek_languagehttp://en.wiktionary.org/wiki/plastichttp://en.wiktionary.org/wiki/plastichttp://en.wikipedia.org/wiki/Molecular_masshttp://en.wikipedia.org/wiki/Molecular_masshttp://en.wikipedia.org/wiki/Polymer7/22/2019 TQM Project Muhamamd Jahanzaib (11022720-028)
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(plastic deformation)when strained beyond a certain point. Aluminum which is stamped or
forged, for instance, exhibits plasticity in this sense, but is not plastic in the common sense; in
contrast, in their finished forms, some plastics will break before deforming and therefore are not
plastic in the technical sense. There are two types of plastics: thermoplastics andthermosetting
polymers.
Importance of this sector for country
Importance of this sector for country Increase in foreign exchange Increase in per capita income Increase in GDP Save nature Batter living standard of people Increase in Govt. revenue Employment opportunity
List of competitors
Super Asia Group+92-55-4272801 Super Asia Muhammad Din Sons Limited: G.T. Road, Gujranwala, Pakistan
Super Asia Group was founded in 1975 by Mian Muhammad Din at a very small level. Today, it
is a conglomerate of companies with diversified range of businesses including; Home Appliances
Automobiles Insulation and Packing Materials Fast Food Burger.
Apple steel and plastic furniture industry+92-55-3256951Ashraf Engineering Works, Saharan Street, Mohallah Sultan Mahmood,
Khokharki, Sialkot Road, Gujranwala Adding Luxury to Life We are working in the field of
Steel Plastic Furniture since 1999 and providing superior quality steel frames to the major
industry players, for example, BOSS Moulded Furniture, VENUS Plastic Furniture, TOYO
Furniture and other.
http://en.wikipedia.org/wiki/Plastic_deformationhttp://en.wikipedia.org/wiki/Aluminumhttp://en.wikipedia.org/wiki/Thermoplastichttp://en.wikipedia.org/wiki/Thermosetting_polymerhttp://en.wikipedia.org/wiki/Thermosetting_polymerhttp://en.wikipedia.org/wiki/Thermosetting_polymerhttp://en.wikipedia.org/wiki/Thermosetting_polymerhttp://en.wikipedia.org/wiki/Thermoplastichttp://en.wikipedia.org/wiki/Aluminumhttp://en.wikipedia.org/wiki/Plastic_deformationhttp://en.wikipedia.org/wiki/Plastic_deformation7/22/2019 TQM Project Muhamamd Jahanzaib (11022720-028)
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Unique Global Industries+92-55-4232382By Pas Road, Near Nawab Chowk, Mughal State, Gujranwala Unique Global
Furniture established in 2005. We produce high class furniture both in plastic and steel materials.
We started production of high grade plastic accessories in 2009. Today Unique Global Furniture
is recognized as one of the renowned plastic moulded furniture in the area.
Al-Madina Plastic Industry:+92-55-3892425Mandiala More, Near Jahangir Marriage Hall, Gulshan Colony, G.T Road,
Gujranwala, Punjab Pakistan
Haider Electrical Industry+92-55-3255257Plot No 51-A, Small Industrial Estate No 1, G.T Road, Gujranwala, Pakistan
Categories: Washing Machines & Dryers Wholesale & Manufacturers
Style plastic furniture+92-333-3393000 Climaxabad, G.T Road, Gujranwala, Pakistan
A-one plastic industry+92-55-4232558Street Darbar Qadria, Hafizabad Road, Gujranwala Categories: Office Furniture
& Equipment Retail, Office Furniture & Equipment M...
Toyo Group of Industries+92-55-111805805Small Industrial Estate No 2, Near Khaiali by Pass, Gujranwala, Pakistan
Ranking of competitors
Toyo Group of Industries Super Asia Group Apple steel and plastic furniture industry Unique Global Industries Al-Madina Plastic Industry Haider Electrical Industry
Style plastic furniture A-one plastic industry
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Background of the project:
We are conducting the study on TQM and for this purpose we selected BOSS and CITIZEN
plastic industries to compare the management quality. We selected BOSS as benchmark partner
and CITIZEN for compare with benchmark partner. During interview and personal observation
we found there different types of problems. In CITIZEN the management not manages the whole
work with the help of departmentalization. But a single department does all work of different
department like HRM, MARKETING, FINANCE, PRODUCTION and SALE. On the other
hand BOSS does his all work with the help of different department. It has almost 25 departments
which perform their duties are fulfill their responsibilities. BOSS plastic furniture has established
his business on high level as compared to CITIZEN plastic furniture. BOSS work on
departmentalization base and every activity is handled by the certain department.
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1.3.1 System Flow chat of Products
PURCHASE OF RAW
MATERIAL
STORE THE RAW
MATERAIL
TRANSFER TO THE
PRODUCTION
TRANSFER INTO FINISHED
GOODS
STORE THE FINISHED GOODS
TRANSFER FINISHED GOODSTO OUTLET
SALE
CUSTOMERS FEED BACK
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Order process
Purchase department pass the order to supplier to purchase the raw material. After the purchase
of raw material from supplier store it into the raw material store room. Payment of raw material
is made by cash or cheques. Almost all the purchase is made on cash basis however some time it
may be on credit bases. This main process is handled by the purchase department manager. The
purchase department transfer raw material to manufacturing department and manufacturing
department after converting raw material into finished goods transfer to sale department.
Past history highlights:
Positive and negative incidents in the past
once we receive order of furniture from Afghanistan Rs. 30 million. In order to fulfill this order
we manage the organization with great hard work. Employees come on holidays and we
completed this order in one month and for store we hire the ware house. This is the positive and a
big opportunity for the organization. Negative incidents are that once one employee cut his two
fingers. The whole treatment expenses are beard by the organization and fully leave payment
was given to the employee.
Hierarchy chart
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Chapter 2Preparation and Planning
Determine processes to be benchmarked
We make decision for selecting bench mark organization following point must be keep in mind
during taking decision
Employee relation Customer service Export their product Relation with supplier Production process security Facilitated and allowance to employee Departmentalization Quality of products Price of product Line of product Distribution channel Job security Implement government policies
Above following point are considering during making decision to select on organization as bench
mark. All above point much affect the success of any business. If on organization give weigh that
point then it must be run forward success customer are the major factors that push your business
toward success or failure. If your internal and external customer is satisfy with your behavior
then this organization achieved their short term as well as long term objective.
Short term and long term objective
we are working on the management of the two firm which related to plastic all the department
which are operate in the organization must be controlled and managed by the management. So
our focus are not on specific department but on the whole management its short term objective is
to run the business smoothly and growth and its long term objective to compete the potential
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capture the market attract the potential customer create good relation with employee and retain
relation with supplied and run the business toward.
Area Required for Improvement
It is not doubt that nothing is perfect in this world. Something beyond the perfectness and
something near the perfectness. If our benchmark organization rethinks about its system, it must
be getting benefit of rethinking. Our benchmark organizations compete the market well and also
capture the external customer. System of the organization is good but need to improvement by
changing its polices and strategy. A big change are not comes in the business but narrow change
comes because this business already control and manage its business well.
Major and minor improvement
Change in the organization may be minor or major. We are discussed these change one by one as
follow
Minor change
Organization may bring minor change day by day ordinary to requirement if customer and
market. The change in quality is a minor change which is above by organization to compete
competitor. The physical change also bring for attract customer. Better facilitate after sale and a
number of distributors channel minor change. We can summarize this discussion by followingpoint that is called minor change in the plastic industry.
Quality change Price change Shape of product change A number of distribution channels Good raw material Recruitment
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Major change
If organization want to take risk and bring large change in the organization is called major
change. Major changes are not bringing in the organization day by day but occur after huge
period of time. This change much effects the organization. If company make a strategy to export
finished good or import raw material from certain country is called major change. Following are
some major changes.
Departmentalization Export the finished goods Make strategy to import raw material Change the location of organization Change the capital structure
Determine the affordable change:
Change is available in everywhere changing may bring result negative or positive plastic
industry sector is a sector where there are many opportunity to bring change because people are
turn toward plastic goods from wood product. Not huge resources are required to bring change
but we bring change by nominal or average resources. This sector directly related to living
standard of people. You target the people living standard change must be according to people or
customer mind.
Critical performance measure
Quality
Quality play on important role in success of on organization without provide the quality goods
and organization not earn profit. People prefer or much conscious about the quality an
organization that provides quality goods in a industry must be rapidly growth then other
company. Quality provider organization have a greater opportunity of success.
Cost
An organization who minimized their cost and no doubt that it charged low price from customer
and earn more profit due to low cost. Cost is the major factor that effect the organization during
selecting the price of product performance of the organization is can measure by the cost.
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Price of product
In modern era, everyone knows about the product quality and price. Customers are well aware
about the competitor of the certain firm. In a competitor age price is a major factor to attract the
potential customer performance of the organization is also can measure by the price of product
Distribution channel
If an organization provide the distribution channel near a customer demand, then customer
become the loyal customer due to distribution channel advertisement of certain firm is also
made. Customer must be easily purchase the product of the company performance of firm is
measure of distribution channel condition.
Determine of organization benchmarked
There are many firm which are operate is a plastic industry from these firm selecting
benchmarked organization. We must well know about firm and why we are not takes these
organizations as benchmarked organization. These are the firm as follow
Super Asia Toyo A-one industry Unique plastic industry Al-Madina Plastic Industry Haider Electrical Industry Style plastic furniture
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Chapter 3
Study of Benchmarking Partner
Introduction of the benchmarked organizationPakson International Plastic Industry was founded in 1991, and has been working to produce
high quality Moulded Furniture and households. The brand name of Pakson Industries in
Pakistan is BOSS. Over the years BOSS has earned great respect in markets all over the country.
The company strictly keeps the image of a sovereign brand and honesty as its priority. The
company has clear goals which states the complete well coordinated molded furniture, plastic
steel furniture & households etc. The statement clearly shows that the company keeps it
employees motivated towards providing high quality products.
Pakson International Plastic Industry (BOSS) has supreme and professional services, policies of
competitive prices, strict quality control and regular delivery is the cause of its success. Pakson
International Plastic Industry (BOSS) did it, thanks to the brand name BOSS which consistently
kept capturing our nerves for designing and producing only the best. Credit goes to its valued
customers who appreciated BOSS products and opted to buy value for their money. From the
choice of raw materials 100% Pure Furniture Grade Resin production system to a rigorous
quality control procedure and in accord to international standard, so that BOSS products has
achieved the quality that fulfill the high stated standards
Main office
PAKSON INTERNATIONAL PLASTIC INDUSTRIES
Address:
49-A, S.I.E. No.1, Gujranwala, Pakistan.
Tel:+92-55-3842891 ~ 7 (7-Lines)
Fax: +92-55-3250167
Email:
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Vision statement
We provide our customers with value added plastic furniture; we present excellentcustomer services and are enhancing peoples lives.
Mission statement
To provide quality products & services to the complete satisfaction of our customers andmaximize results for all stakeholder through optimal use of resources.
To focus on personal development of our Human Resources to meet future challenges
To promote good governance, corporate values and social responsibilityNature of the organization
Boss is privately owned company and based on partnership of two brothers Mr. Azam and Mr.
Asif and know a days their children are working with them and all of them have their own
shares in the business and their business consist on two companies Koh-i-nor and boss plastics.
The Koh-i-nor industries deals with home appliances and boss plastics deal with the plastic
furniture
Number of employees
In the boss plastics they have 1250 employees all of them are registered with the social security
services of Pakistan.
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Hierarchy chart
Why we select boss as benchmarking partner
BOSS is conducting business on large scale. There are many number of departments in the
BOSS plastic industry. It has individual marketing, finance, human resource, sale, production,
account, internal audit, repair, supply chain, import and export, institutional sale, administrative,
research and development. These all department perform their duties and do work withresponsibility. They report the public about their financial reports. In short BOSS is doing
business on large scale like a company and on the other hand CITIZEN is doing business on
small scale like a factory.
Original research-would yield optimal results.
Original research yield optimal results as the individual or group personally observe the
situation. With the help of interview and personally observation the researcher can get more
results. While researcher interviews from any representative of the organization the presenter of
the organization tells everything to the researcher and in this way there is no confusion in the
information which is obtained from the representative.
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Appropriate contact person of benchmarked organization
We met MR. IMRAN GULL the general manager of the BOSS plastic industry. He completed
his ACMA degree in 1999. He has 13 year experience in this field. He handled the meetings on
behalf of Director. He provides us everything about the organization and fully satisfies the
information which he gave us.
Checklist of topics to be covered
Quality of product Price of product Cost of goods Distribution channel After sale service Employee relation Supplier relation
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Flowchart of benchmarking partner
newspaper Add
Receive C.V
Interview
Selection
Training
Job Appointment
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Critical performance measures of benchmarking partner
Quality
BOSS is famous to deliver quality goods to his customer people who quality conscious must be
purchase boss products. So we take or select BOSS as benchmark organization due to his quality
goods. Now people are well educated so prefer quality goods than cheaper goods.
Price
Price of BOSS is high than it competitor but it capture the market share. Customers of the BOSS
industry are loyal. They always and in every price want to purchase and used BOSS goods due to
his quality. Price its competitor also like citizen is also high but not more than BOSS.
Sale Services
BOSS also provides the facility to redeem their old product into new product with some charges.
BOSS is the firm who provide better facilitate to his customer during and after the purchase of
good. These factors much affect the performance of organization.
Departmentalization
Every department does his work separately. So the result of management is reliable and accurate.
Every one well knows about his duties and his authority. BOSS Establish and manage different
department like human resources, marketing, finance, sale purchase, quality inspection repaid
and research and development department.
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Chapter 4
Analyze for Gap
After analyzing the administration of the both organizations we have found the gap in
different sectors. These gaps are given below:
Departmentalization
There is a lack of departmentalization in CITIZEN international pvt. LTD as compared to BOSS.
There is no proper designation assigned in CITIZEN, due to lack of departmentalization
performance of organization is realy affected.
RecruitmentIn CITIZEN no proper method of recruitment is adopted, they consult with their tax advisor firm
SAJJAD & CO. and they deliver their internees for services without knowing that he/she is
eligible for the job or not. After all the ultimate effect of wrong recruitment is poor performance
of the organization.
Training and Motivation
There is lack of training facilities in CITIZEN, when our employees are not properly trained how
we expect them better performance. Other then training there is also lack of motivational fectors
in the organization which reduce the performance.
Financial position
Financial position of the CITIZEN is week from BOSS, BOSS totally relay on equity base
capital and they have further investment for portfolio whereas the competing organization
doesn`t have enough financial assets to meet its needs.
Marketing promotion
CITIZEN`s promotional and marketing efforts are to week, there is lack of political sensitivity in
the organization. There are no tv, news paper or pamphlets of the firm, often contracts are
granted to other competitors due political wings.
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Chapter 5
Develop Action Plan for Implementation
For eliminating the gap the organization have to take several steps as follows:
Develop the departmentalization and assigned the duties to every eligible person.
Directors should participate actively Exports should be increase Recruitment should be on merit and eligibility Proper training and motivational facilities should be provided Financial management should improved, debts should be taken from banks Marketing and promotional activities should enhance Advertising should be more in news papers, tv etc. Political sensitivity should enhance of the organization.
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Chapter 6
Conclusion, Recommendations & Limitations
ConclusionFrom his project and analysis we have concluded that BOSS is leading organization in plastic
furniture organizations and have the qualities of good organization which is customer oriented.
We also concluded that through total quality management an organization can improve its
performance. . If they want to sustain in the market and want to face the competition they have to
follow all the suggestions that we have mentioned above.
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Recommendations
The firm is a model of excellence itself and has been awarded many times for its services and
quality goods. But there is always a room for betterment in everything. For the firm I would
recommend:
The company does not pay much attention towards the HR department. Most of thedecision making authority lies in the hands of Managing Directors.
I concluded that in the organization the departments are not working satisfactorytherefore there should be a proper integration between all departments.
In the organization there is lake of education therefore company should introduceworkshops to train their employees.
For selection of price and new consumers need, company must conduct survey.
The organization has weak culture. The organization must establish the strong corporate culture
if it want to makes it progress better. At the end I would conclude that it was a great experience
working with Pakson International Plastic Industry. I learned a lot of new things and got to the
practical exposure. One thing I would conclude that as I have done a corporate internship for the
first time I got to know that the work the organizations took from us was not worthy for the
organization. They just took our suggestion and kept on testing our knowledge
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Faculty of Management Sciences Page 29
6.3: Limitations
Following are the limitations that we face during the preparation of our project.
Time constraint
Time constraint is the problem that we faced in completion of our project. We had limited timefor our project to complete and also we didnt have enough time to personally visit BOSS Plastic
industry.
Reference letter
Due to delay in issuance of reference letter we were late to visit in the organization, and in hurry
we went to visit Friday the weekend day in Gujranwala industrial sector.
Response from organization
Although, being the reference letter have been issued to us but the respondents were feeling
hesitation in sharing information with us, hardly we convince them.
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Bibliography
Citizen plastic industry
Mastansar Hussain (General Manager)
BOSS plastic industry
Muhammad Imran Gul (General Manager)
Brushers Personal Links Observations Interview with staff