Towards user-created applications on the Internet-of-Things

All Rights Reserved © Alcatel-Lucent 2010

Towards user-created applications

on the Internet-of-Things.

“What can the IoT do for the citizen?”

Lieven Trappeniers

Ambient Media department

Bell Labs

November 9th 2010

With support from

Industrial Presentation at the ANT2010 / MMoM / iiWAS conference

8-10 November 2010, Paris

All Rights Reserved © Alcatel-Lucent 20102 | DiY applications for the Internet-of-Things| November 2010

Outline

So, where is the Web-of-Things ?

Multidisciplinary ResearchGetting in touch with reality

ProofpointUser-created applications for Assisted Living

Do-it-YourselfUser-created applications & mass-creativity for the IoT


Ambient Intelligence is a long-standing promise

Standalone Technology Islands

Not beyond personalization

Not embedded in real life


Huge amount of

connected computing devicesEasy Creation of Applications

Rich interactions with the environment



The challenges ahead - Technology Radar

http://lookout.atosconsulting.com


The Internet of Things is happening …


…but People are not in the loop !


What can the Web-of-Things do for me ?



Outline







Multi-disciplinary research

Computer Scientists, Sociologist, Interaction Designer, Engineers, Physicist, …

� From multi-disciplines to multidisciplinary

� Establish processes & toolkit

� conceptualization, paper prototyping,

� multidisciplinary planning

� User research (co-design, cultural probes, …)

Innovate on 3 axis

� Application concepts

� Technology

� The research methodology itself


Getting in touch with reality


Exploring the City as a Communication Platform


Creative End-Users


More user tests

Hidden Tags Visible TagsHidden Tags Visible TagsHidden Tags Visible TagsHidden Tags Visible Tags


Direct involvement of

(proxy) users

•User panels

•Users involved in design

activities

•Living Labs

•Trials

•Market research

•Action Research

•User invention (innofusion)

Constructions of the user

Indirect Evidence about

users

•Visions of technology

•Fictions and myths about users

•Designer as user – Personal

experience of engineers and

intermediaries

•Evidence from existing

services and products

•Competitors

•Reports and studies of

potential user groups

conducted for other reasons

•Secondary analysis of existing

data

Representation

of “the user”

Where do we get Knowledge about ‘Users’ ?

Stewart, J. & Claeys, L. (2009). “Problems and Opportunities of Interdisciplinary Work involving Users in Speculative Research for Innovation of Novel ICT Applications”. Conference Proceedings of COST298 The Good, The Bad and The Challenging. The user and the future of information and communication technologies. Volume I. Sapio, B., Haddon, L., et all (Eds). ABS-Center, Koper, Slovenia, 2009.


Outline






Assisted Living


What value does the Internet-of-Things bring to Elderly ?


So, is this how we want them to live?


User research

Probing with elderly, elderly with early dementia and their caregiver(s)

Methods:

Cultural probing, workshops & interviews

Goals:

To gather knowledge and understanding of

everyday life practices/routines, everyday life hacks and the home environment

of the elderly (with early dementia)

and of the tasks of the caregivers.


Defining routines, problems, rules & sensors

Real-life stories

Problems

Solutions

Rules

Sensors

Human

information

Tech

information


Feeding-back the research results to the users

Exhibition

Focus Groups

Trial/Pilot of functional prototype

+ press & customers


Everyday objects in the house become ‘smart objects’

1 3

2

1-2-3 Personalization:- own pictures - own naming of objects


koffiemachine waterkoker

Koffiemaken

hulp

4. Diversification:

� Tangible user interface

� Different templatesdepending on the role of users:stylists, caregivers, elderly

� Different templates depending onthe skills of users

4

Defining Context Aware Behavior

5

5. Materiality

� Magnetic action cards

� Every context aware behavior is captured in an action card

� Users can personalize andcreate new cards


Activation and Understanding of context-aware behavior.

6. Control is in the hands of the user:

�Casensa board on which action cards can be stuck magnetically

� Behavior is only active if the action card is on the board.

� Visual representation of the context aware behavior

7. Understanding the Casensa home:

� Simple overview of context aware behavior

� Possibility to re-use application templates made by others

� Categorized by domain

6

7


Casensa Movie

YouTube: http://www.youtube.com/watch?v=OMVZIc_MWh8

(search for “Casensa”)


Casensa overview


High level architecture


Outline








“Programming” the Web-of-Things

Design Effort

HighLow

User Value

Low

High

Web1.0top-downapplications

Web2.0bottom-upapplications

Internet-of-ThingsDiY

applications

Design Effort

HighLow

User Value

Low

High

Web1.0top-downapplications

Web2.0bottom-upapplications

Internet-of-ThingsDiY

applications


User Research - Research Questions

“How and why will (different kind of) users create their own smart experiences in an Internet-of-Things world?”

RQ1: How will an Internet-of-Things world look

like?

RQ2: How will users create their own defined

smart experiences?

RQ3: What is an optimal DIY-application creation

of smart experiences culture?

RQ4: What is the role of television in a smart

behavior application creation process?

RQ5: What kind of smart experiences are users willing to create?


The Societal Phenomenon of DiY

Rise of the New Maker & Manufacturer Ecosystem (IFTF, 2008)


Vision: DiY for the proliferation of IoT (What can the IoT do for citizens?)

DiY as a critical need for IoT

� Mass adoption of IoT apps

� Long tail of IoT applications

may be needed to justify the deployment costs

DiY as a driver for IoT

� People value custom or self-made apps

DiY as a solution for IoT

� Beyond App Stores:

Maker Stores (and its enabling infrastructure)


What is DiY in the IoT ?

Wide typology of DiY creation in the IoT

� 3 architectural concepts, as orientation flags in the explored space

The Call-out IoT � The Smart Composables IoT � The Phenomena IoT

Sensor (actuator) data in

DiY web apps

Sensor (actuator) data in

DiY web apps

Use Thing DataUse Thing Data

DiY installation(wireless) sensors/actuators

DiY installation(wireless) sensors/actuators

Connect ThingConnect Thing

Smartening & composing

DiY tangible objects

Smartening & composing

DiY tangible objects

Build ThingBuild Thing

ScratchPicoBoardBugLabs

VoodooIO


The Call-out Internet-of-Things supporting DiY in the IoT

The network provides the capability for people

to expose and exchange “call-outs”

providing a locative, distributed community communication

though (objects & people in) the environment, bringing across

human interaction and stories.

ii

Image recognition(faces and objects as tags)

Augmented ID

Physical tagging(by people or manufacturers)

Location-based(virtual graffiti)

1 1 People augmenting the environmentPeople augmenting the environment


ii

If the Rabbit could update what the cookies say …

And what if these billboards twittered away whatever you wanted ?

Call-outs are a way for people to communicate and collaboratethrough objects and locations, and share locative history

2 2 Communication with objects through the Communication with objects through the IoTIoT


The Smart Composables Internet-of-Things supporting DiY in the IoT


to augment objects with instructions on

how they can be composed,

how they were produced or

how they can be repurposed.

ii

Instructablesfor physical objects

Physical/VirtualMashups Creationfor physical objects


The Phenomena Internet-of-Things supporting DiY in the IoT


to shape “phenomena” models & filters

acting upon collected personal, public or community data

by recursing on triggered behaviour user feedback

with reuse in other phenomena-aware applications

Capturing and Capturing and shapingshapingpatterns and flowspatterns and flows

ΣΣΣΣ

Public / personal INPUTPublic / personal INPUT Public / personal OUTPUTPublic / personal OUTPUT

explicit text, etc.

location City behaviour

Personal behaviourAware App

App CreationPhenomena


Things + WebThings + Web


Things + Web + Things + Web + PeoplePeople


Questions ?

Marc Roelands, Marc Godon, Mohamed Ali Feki, Laurence Claeys, Pascal Zontrop, Johan Criel, Koen De Voegt, Marjan Geerts, Lieven Trappeniers (2010)/ “Research Orientation towards Do-it-Yourself Internet-of-Things Mass Creativity”. Pervasive 2010, Workshop on "What can the Internet-of-Things do for Citizens?", May 17-20, 2010, Helsinki, Finland

Geerts Marjan, Claeys Laurence, Criel Johan, Zontrop Pascal, Godon Marc, De Voegt Koen, Lieven Trappeniers, Lieve Dieryckx, Annelies Verschatse, Peter Deboutte. “Seniors Re-engineering Context-aware Applications, The Casensa Research process”. AmI '09, November 18-21 2009, Salzburg

Lieven Trappeniers, Marc Roelands, Marc Godon, Johan Criel, Philippe Dobbelaere (2009). ”Towards Abundant DiY Service Creativity. Successfully Leveraging the Internet-of-Things in the City and at Home“. ICIN2009, October 27th-29th 2009, Bordeaux (www.icin.biz).

Rutten C., De Roeck D., Godon M. (2009). “Getting in Touch with the Users”. In: Tuikka T. & Isomursu M. (Eds.). Touch the Future with a Smart Touch. pp. 204-217.

Stewart, J. & Claeys, L. (2009). “Problems and Opportunities of Interdisciplinary Work involving Users in Speculative Research for Innovation of Novel ICT Applications”. Conference Proceedings of COST298 The Good, The Bad and The Challenging. The user and the future of information and communication technologies. Volume I. Sapio, B., Haddon, L., et all (Eds). ABS-Center, Koper, Slovenia, 2009.

Gee Rittenhouse (2009). "Shaping the Future Internet: opportunities and risks" introducing the Do-it-Yourself Internet-of-Things”. Future of the Internet Conference, May 2009, Prague

Godon M., Claeys L., Criel, J. Lauwers T. et al. (2009). “A Transdisciplinary Work Method: The Suitcase Experiment and the Christmas Media Gift Case”. In: Tuikka T. & Isomursu M. (Eds.). Touch the Future with a Smart Touch. pp. 156-171.

Criel, J. & Claeys, L. (2009). “Mixing Innovation Research Disciplines Using Agile: A R&I Case Study.”. Proceedings of COST298

Criel, Johan & Claeys, Laurence (2008). "A transdisciplinary study design on context-aware applications and environments. A critical view on user participation within calm computing". Observatorio (OBS*), 2(2).

Geerts M., Criel J., Claeys L., Godon M. (Alcatel-Lucent Bell Labs, Antwerp, Belgium), Lieve Dieryckx & Peter Deboutte (In-HAM, Gits, Belgium)(2008). "Let the Seniors Hack! Finding daily life practices and hacks of elderly using cultural probes“, Workshop Capturing Ambient Assisted Living Needs, Ambient Intelligence Conference '08, Nurnberg, Germany.

Claeys, L., Criel, J., Christiaens, S. & Trappeniers, L. (2008) "Ambient Intelligence for the Elderly (AmIE): An Empowering Way of Independent Living of Elderly", In: Jordanova, M. & Lievens, F. Global Telemedicine and E-Health Updates: Knowledge Resources, vol. 1.

Rutten C., De Roeck D., Godon M. (2008). "Co-design and the city". MobileHCI 2008.

Claeys, L. & Criel, J. (2008). "Context aware computing: Future living as a social application". In: Withworth, Brian & Demoor, Aldo (Eds.). Handbook of research on socio-technical design.

Godon, M., & Claeys, L. (2008, February). “Let the Homo Ludens Conquer the City.” Mobile City Conference. Rotterdam.

Lieven Tra

ppeniers

Bell Labs

lieven.tra

ppeniers@

alcatel-luc

ent.com

Lieven Tra

ppeniers

Bell Labs

lieven.tra

ppeniers@

alcatel-luc

ent.com

Towards user-created applications on the Internet-of-Things

Health & Medicine

internet of things

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