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Totally Insane Techniques Guaranteed to 3X Your CTR Copyright 2015 WordStream, Inc. All rights reserved. Larry Kim & Bryan Todd 07.16.2015 LIVE WEBINAR
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Page 1: Totally Insane Strategies to Triple your Click- Through Rate

Totally Insane Techniques

Guaranteed to 3X Your CTR

Copyright 2015 WordStream, Inc. All rights reserved.

Larry Kim & Bryan Todd

07.16.2015LIVE WEBINAR

Page 2: Totally Insane Strategies to Triple your Click- Through Rate

• What’s a good Click-Through Rate?

• Why does CTR matter?

• Review: The Top 1% of PPC Ads

• What makes them tick?

• How can I replicate them?

• What does it all mean?

Today’s Agenda!

@larrykim @perrymarshall

Page 3: Totally Insane Strategies to Triple your Click- Through Rate

Speaker Introductions

Bryan Todd• Co-Author of The Ultimate Guide to Google Adwords• Provides AdWords & marketing advice & coaching at Perry

Marshall & Associates• "I’m the nicest guy you ever met"

Larry Kim (@larrykim)• Founder of WordStream and #ppckid.

• Been doing PPC & SEO for 10 Years!

• Provider of 20 Minute PPC Work Week

& AdWords Grader

• #1 PPC Expert According to PPC Hero!

@larrykim @perrymarshall

Page 4: Totally Insane Strategies to Triple your Click- Through Rate

Let’s learn a little about you….

@larrykim @perrymarshall

Page 5: Totally Insane Strategies to Triple your Click- Through Rate

How Long Have You Been Using AdWords?

a) Less Than 1 Year

b) 1-2 Years

c) 3-5 Years

d) Over 5 Years

Poll Questions

@larrykim @perrymarshall

Page 6: Totally Insane Strategies to Triple your Click- Through Rate

WordStream Confidential

Page 7: Totally Insane Strategies to Triple your Click- Through Rate

Warning: Lots of Data Ahead!

@larrykim @perrymarshall

Page 8: Totally Insane Strategies to Triple your Click- Through Rate

Epiphany #1:The Classic A/B Test is

a Fairy Tale

Page 9: Totally Insane Strategies to Triple your Click- Through Rate

We changed the:

• Capitalization

• Punctuation

• Etc.

“We got a 2% increase in conversions!!”

The Great PPC Ad Text Otimization Fairy Tale!

@larrykim @perrymarshall

Page 10: Totally Insane Strategies to Triple your Click- Through Rate

a) Ad A• 32,423 Impressions• 453 clicks (1.4% CTR)• Average Position: 2.8

b) Ad B• 36,223 Impressions• 760 clicks (2.1% CTR)• Average Position: 3.0

Assumptions:

• Both ads were running during the same time period (last 7 days), ads “rotating” evenly on the Google Search Network.

Which Ad Wins?!

WordStream Confidential

Page 11: Totally Insane Strategies to Triple your Click- Through Rate

• Neither ad is worth declaring a “Winner”.• Not even the 2.1% CTR in the 3.0 Avg. Position.• Why?

Trick Question! Both Ads Suck.

@larrykim @perrymarshall

Page 12: Totally Insane Strategies to Triple your Click- Through Rate

Forest vs. Trees

Page 13: Totally Insane Strategies to Triple your Click- Through Rate

What’s a Good CTR?

@larrykim @perrymarshall

Page 14: Totally Insane Strategies to Triple your Click- Through Rate

Survey Methodology

@larrykim @perrymarshall

Page 15: Totally Insane Strategies to Triple your Click- Through Rate

Even the “Winning” Ad is a Loser!

@larrykim @perrymarshall

Page 16: Totally Insane Strategies to Triple your Click- Through Rate

Epiphany #2:What is a Good CTR?

Page 17: Totally Insane Strategies to Triple your Click- Through Rate

What’s a Good Search CTR? (Account Avg. CTR’s)

@larrykim @perrymarshall

Page 18: Totally Insane Strategies to Triple your Click- Through Rate

But… Lots of Variance!

@larrykim @perrymarshall

Page 19: Totally Insane Strategies to Triple your Click- Through Rate

Winners vs. Losers

@larrykim @perrymarshall

Page 20: Totally Insane Strategies to Triple your Click- Through Rate

Donkey vs. Unicorn Ads

Distribution Point Vs. Expected CTR Comments

Bottom 50% Below Expected CTR Donkeys

Top 15% 2x OK

Top 5% 3x Better

Top 1% 6x Unicorns

@larrykim @perrymarshall

Page 21: Totally Insane Strategies to Triple your Click- Through Rate

Ad Unicorns?!(6x Expected Click Through Rate!)

Page 22: Totally Insane Strategies to Triple your Click- Through Rate

What Unicorns (Top 1%)

@larrykim @perrymarshall

Page 23: Totally Insane Strategies to Triple your Click- Through Rate

Epiphany #3:Why Unicorns Matter(How AdWords Works)

Page 24: Totally Insane Strategies to Triple your Click- Through Rate

@larrykim @perrymarshall

Page 25: Totally Insane Strategies to Triple your Click- Through Rate

How Quality Score Impacts Ad Position

@larrykim @perrymarshall

Page 26: Totally Insane Strategies to Triple your Click- Through Rate

How Quality Score Impacts Actual CPC

@larrykim @perrymarshall

Page 27: Totally Insane Strategies to Triple your Click- Through Rate

What’s An Average Quality Score? Around 5.1/10

@larrykim @perrymarshall

Page 28: Totally Insane Strategies to Triple your Click- Through Rate

WordStream Confidential

Page 29: Totally Insane Strategies to Triple your Click- Through Rate

Quality Score Impacts Impression Share

@larrykim @perrymarshall

Page 30: Totally Insane Strategies to Triple your Click- Through Rate

WordStream Confidential

QS Impact on Impression Share 2x More Profound on Mobile

Page 31: Totally Insane Strategies to Triple your Click- Through Rate

Cost Per Conversion is Largely Based on QS

WordStream Confidential

Page 32: Totally Insane Strategies to Triple your Click- Through Rate

The Impact of Quality Score on Cost Per Conversion

WordStream Confidential

Page 33: Totally Insane Strategies to Triple your Click- Through Rate

So, Get a HIGH Quality Score

WordStream Confidential

Page 34: Totally Insane Strategies to Triple your Click- Through Rate

Epiphany #4:How is Quality Score Really Calculated?

Page 35: Totally Insane Strategies to Triple your Click- Through Rate

WordStream Confidential

QS Based on Your CTR vs. Expected CTR

Page 36: Totally Insane Strategies to Triple your Click- Through Rate

Epiphany #5Quality Score Cracked. Now What About Those Unicorns?

Page 37: Totally Insane Strategies to Triple your Click- Through Rate

Hunting Landing Page Unicorns

Page 38: Totally Insane Strategies to Triple your Click- Through Rate

Does Dynamic Keyword Insertion (DKI) Work?

WordStream Confidential

Page 39: Totally Insane Strategies to Triple your Click- Through Rate

DKI Works OK But Doesn’t Produce As Many Unicorns

WordStream Confidential

Page 40: Totally Insane Strategies to Triple your Click- Through Rate

Add Extensions Improve QS and CTR by Around 8%.

WordStream Confidential

Page 41: Totally Insane Strategies to Triple your Click- Through Rate

Ad Extensions Impact on CTR in a Small but Positive Way

WordStream Confidential

Page 42: Totally Insane Strategies to Triple your Click- Through Rate

Epiphany #6Four Tips To Write “Unicorn” Ads

Page 43: Totally Insane Strategies to Triple your Click- Through Rate

WordStream Confidential

1. Keywords with High Commercial Intent

Page 44: Totally Insane Strategies to Triple your Click- Through Rate

2. Go Nuts With Ad Customizers

Consider doing “Perpetual Sales”

WordStream Confidential

Page 45: Totally Insane Strategies to Triple your Click- Through Rate

Most Ads Suck (+90%)

WordStream Confidential

Page 46: Totally Insane Strategies to Triple your Click- Through Rate

Bryan ToddPerry Marshall & Associates

WordStream Confidential

3. Tap into Customer Emotions!

Page 47: Totally Insane Strategies to Triple your Click- Through Rate

WordStream Confidential

Example

Page 48: Totally Insane Strategies to Triple your Click- Through Rate

WordStream Confidential

Versus….

Page 49: Totally Insane Strategies to Triple your Click- Through Rate

4. Remarketing Lists for Search Ads (RLSA)

• Customize Ads To Users

Who Previously Visited Your

Site

• On Average:

– Doubles Click Through

Rates (Raises Quality

Score)

– Cuts CPC’s in Half!!

Page 50: Totally Insane Strategies to Triple your Click- Through Rate

Epiphany #7A Few Notes on Effort…

Page 51: Totally Insane Strategies to Triple your Click- Through Rate

Relative Abundance

Name Percentile RelativeAbundance

Vs. ExpectedCTR

Awesome Ads

Top 15% 1:6.7 2X Higher

Super Awesome Ads

Top 5% 1:20 3x Higher

Unicorns Top 1% 1:100 6x Higher!!

WordStream Confidential

Page 52: Totally Insane Strategies to Triple your Click- Through Rate

Epiphany #8You Need To Test 100 Ads To Find 1 Unicorn

Page 53: Totally Insane Strategies to Triple your Click- Through Rate

You’re Not Testing as Many Ads as You Think…

Larry Kim (@larrykim)WordStream Confidential

Page 54: Totally Insane Strategies to Triple your Click- Through Rate

Epiphany #9It’s Not as Hard As You Think

Page 55: Totally Insane Strategies to Triple your Click- Through Rate

Most Small Businesses are Lazy…

Larry Kim (@larrykim)WordStream Confidential

Page 56: Totally Insane Strategies to Triple your Click- Through Rate

85% of Impressions Are from 5% of Ads

WordStream Confidential

So You Just Need to Find 1 Unicorn

Page 57: Totally Insane Strategies to Triple your Click- Through Rate

Epiphany #10A Note on Mobile Ads

Page 58: Totally Insane Strategies to Triple your Click- Through Rate

• The calls from mobile traffic converted at a 3x higher rate than clicks to a website

• Mobile Ad Testing shouldbe based on call rate, notCTR or Conversion Rates

Calls are Worth More Than Clicks

WordStream Confidential

Page 59: Totally Insane Strategies to Triple your Click- Through Rate

So By-Pass The Clicks Completely

WordStream Confidential

Page 60: Totally Insane Strategies to Triple your Click- Through Rate

MobileConversion Funnel

1. Sees Ad

2. Calls Business

3. Lead Captured

No Leaky Landing Page!

Desktop Search Conversion Funnel

1. Sees Ad

2. Clicks On Ad

3. Visits Website Landing Page

4. Lead Captured 3% Average Conversion

Rate!

Golden Rule of Mobile Traffic: “Calls to Businesses are Worth +3x More Than Clicks to Websites”

Click To Call Is A Total Game Changer

WordStream Confidential

Page 61: Totally Insane Strategies to Triple your Click- Through Rate

Force Mobile Searchers to Call You!

WordStream Confidential

Page 62: Totally Insane Strategies to Triple your Click- Through Rate

WordStream Confidential

New Mobile Auto Ad Formats More Likely to Inspire Actions

Image Carousel

With Detailed Info

Call or Get Directions

Page 63: Totally Insane Strategies to Triple your Click- Through Rate

WordStream Confidential

New Mobile Credit Card Ad Formats

Compare Rates Support for Regional Banks

Page 64: Totally Insane Strategies to Triple your Click- Through Rate

WordStream Confidential

Mobile Ads to Compare and Buy Insurance Online

Expandable

Product Card

Call Local AgentDetailed Reviews

Page 65: Totally Insane Strategies to Triple your Click- Through Rate

Epiphany #11High CTR & Quality Score is Critical for Display Ads on the Google Display Network

Page 66: Totally Insane Strategies to Triple your Click- Through Rate

WordStream Confidential

A 0.1% +/- in CTR yields +/- 20% in CPC!

Higher CTR = Lower

CPC

Quality Score Exists on The Google Display Network

Page 67: Totally Insane Strategies to Triple your Click- Through Rate

WordStream Confidential

67.5% of Display Ads are Actually Text Ads!

Most Display Ads Aren’t Even Image Ads

Page 68: Totally Insane Strategies to Triple your Click- Through Rate

WordStream Confidential

67.5% of Display Ads are Actually Text Ads!

Use Actual Image Ads instead of Text Ads (duh)

Ad Format on Google Display Network

ClickThrough Rate

Text ads that are formatted as Images

0.23%

True Image ads 0.31%

Page 69: Totally Insane Strategies to Triple your Click- Through Rate

WordStream Confidential

These Emotions Make People Click on Things

Page 70: Totally Insane Strategies to Triple your Click- Through Rate

WordStream Confidential

So Make Display Ads Look More Like Content

Page 71: Totally Insane Strategies to Triple your Click- Through Rate

Epiphany #12High CTR & Quality Score is Critical for Twitter & Facebook Ads, Too.

Page 72: Totally Insane Strategies to Triple your Click- Through Rate

WordStream Confidential

Page 73: Totally Insane Strategies to Triple your Click- Through Rate

WordStream Confidential

• Higher post engagement = higher Relevance Score

• Higher Relevance Score = More Impression Share and Lower Cost Per Engagement

“Relevancy Score” in Facebook Ads

Page 74: Totally Insane Strategies to Triple your Click- Through Rate

WordStream Confidential

“Quality Adjusted Bid” in Twitter Ads

Page 75: Totally Insane Strategies to Triple your Click- Through Rate

WordStream Confidential

“Quality Adjusted Bid” in Twitter Ads Impacts Cost Per Engagement

1 Point Increase in Engagement Rate = 5% Decrease in Cost Per Engagement

Page 76: Totally Insane Strategies to Triple your Click- Through Rate

WordStream Confidential

Twitter Ads: 1 Penny Per Retweet? YES

HIGHER ENGAGEMENT RATE= LOWER COST PER ENGAGEMENT

Page 77: Totally Insane Strategies to Triple your Click- Through Rate

WordStream Confidential

Twitter Ads: Quality Adjusted Bids Impacts Impression Share

Fewer Ad Impressions Every Day!

Page 78: Totally Insane Strategies to Triple your Click- Through Rate

A Quick Summary

1. Above Average CTR Keyword/Ads = Great Success.

2. Below Average CTR Keyword/Ads = Train Wreck3. Focus on Optimizations that Improve CTR by 3-

5 TIMES (not 3-5%)4. Quality Score / CTR Matters on Google Display

Network, Twitter Ads, Facebook Ads, too.5. Just Say No to Low CTR!

WordStream Confidential

Page 79: Totally Insane Strategies to Triple your Click- Through Rate

Don’t Settle For Average – Be a Unicorn Among a Sea of Donkeys!

Page 80: Totally Insane Strategies to Triple your Click- Through Rate

Grade Your CTR & Quality Score with The AdWords Grader!

• A free, instant PPC audit in under a minute!

• Grades your AdWords account performance based on the 8 PPC metrics that really matter

• Compares how you’re doing against other accounts of similar size (monthly spend)

Larry Kim (@larrykim)WordStream Confidential

www.wordstream.com/google-adwords

Page 81: Totally Insane Strategies to Triple your Click- Through Rate

Are You Interested in….

a.) Getting your AdWords Account Graded by Wordstream?

b.) A Free Trial of Wordstream Advisor

c.) Both

d.) Neither

Poll Question

Page 82: Totally Insane Strategies to Triple your Click- Through Rate

Bryan Todd (@perrymarshall)

• Author of the most popular AdWords book Co-Author of The Ultimate Guide to Google Adwords

• Provides AdWords & marketing advice & coaching at Perry Marshall & Associates

• "I’m the nicest guy you ever met"

WordStream Confidential