TOTAL E&P UK – LEAN INITIATIVE Scottish Enterprise
TOTAL E&P UK – LEAN INITIATIVE
Scottish Enterprise
2 COMEXP LEAN May 2015.pptx
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TOTAL E&P UK LIMITED (TEP UK)
• One of the top three operators in the
UK in terms of production and
reserves
• 2013 – 2014 production about 100 -
120k boep/d
• Employs around 1,100 people (staff
and contractors) > 40 nationalities
represented
• Will contribute almost 10% of the Total
Group’s daily production by end 2015
• Operated budget of £2.35 billion in
2014
• Expenditure of £6 billion over the next
five years.
TOTAL E&P UK LIMITED (TEP UK)
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Opex per
barrel
Barrel
price
LEAN PROGRAM DEVELOPED TO PROVIDE AN ANSWER TO CHANGING CONTEXT
Gross
margin = - Declining
Production
volume ( ) x
0
20
40
60
80
100
120
140
01/13 07/13 01/14 07/14 01/15
$/bbl
2014B 2013R 2012R 2011R 2010R
+14%/year $ / Boe1
(MOD)
The context is changing quickly and
Total "way of doing" cannot remain the same
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WHAT IS LEAN TO TOTAL E&P UK?
Lean 6Sigma Yellow Belt Training Feb 2015 oktober 15
5 COMEXP LEAN May 2015.pptx
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LEAN OBJECTIVE : REDUCE WASTE
1
2
3
Understand what costs money
Identify associated wastes with
Lean tools and visual management
Prioritise
Follow-up
implementation,
secure impact
Start the cycle again
Conduct solution design for
complex problems
Implement directly 'Just-do-it'
solutions
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Type of activity Strategy Desired future state
Obvious
waste
Hidden
waste
Value
adding
activity
Waste Value
adding
activity
Value
adding
activity
Hidden
waste
Reduce
Eliminate
Increase
100% 100%
The resulting gap can be used for value adding activities
INCREASE VALUE ADDING ACTIVITIES, ELIMINATE OBVIOUS WASTE, REDUCE HIDDEN WASTE
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Systematic and wide-reaching approach
Fact-based rather than gut-based
Quantifies and prioritises opportunities
Rapid results & continuous improvement
Wide involvement across the organisation
Treats root causes, not symptoms
HOW DOES LEAN HELP US TO REDUCE WASTE?
Characteristics of the Lean approach Possible results
Reduce costs
Increase production capacity
Improve safety
Improve supply reliability
Bottom up approach
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THE PROGRAM AIMS TO DELIVER SAVINGS IN LINE WITH AMBITION AND ENABLE TEAMS TO EVENTUALLY DEPLOY ON ALL TEPUK
Scope
Scope: Alwyn and Dunbar Opex
The core topics that will be covered are
• Maintenance & Production
• Onshore support
Deliverables
For these core topics, deliverables agreed
• Wastes and savings potential estimation on
defined scope, identified priorities
• Priority topics proposal for next phase
• Launched quick wins
• Visual management started in selected areas
to create more momentum
Mobilisation
phase
Mobilisation phase Solution design &
implementation phase Deployment phase
3
Waste identification
VSM/Process mapping
Engage visible actions
Solution
design &
roadmapping
Deep-dives
& ideal states
Implementation,
coaching
& fine-tuning
Set top-down targets
(Group led)
Ambition 0 1 2
Today
Quick wins / Lean tools / Managerial routines
16 weeks
full time
support
8 weeks
part time
support
16 weeks
deep dive
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7 KEY BATTLES PRIORITISED AS A RESULT
Maintenance &
Production
Key battles
1. Develop visual scheduling & preparation
2. Refine offshore planning process
3. 5S for tools and parts
4. Improve stock management and part ordering process
5. Review current maintenance frequency
6. Group and level-load maintenance in packages.
7. Redesign and de-bottleneck maintenance change request process
Ta
sk
defi
nit
ion
T
ask
exe
cu
tio
n
i
ii
Onshore battle
Offshore battle
1
2
3
4
5
6
7
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CUSTOMIZED AND A CORE LEAN APPROACH FOR BOTH ONSHORE AND OFFSHORE
Identify wastes
and root causes
Prioritise
opportunities Implement 'Just do it'
solution
Solution
design
Implement
solution Monitor
solutions
and
refine if
needed
Identify cost
drivers
What costs
us money?
What costs us more
than it should? Why? What should we do to address the situation?
Repeat the process; keep improving forever
1 2 3
Have we
improved?
4
Ac
tivit
ies
To
ols
& t
ec
hn
iqu
es
Cost driver trees
Impact-feasibility
matrix
5 whys
Value stream
mapping
Waste identification
framework
VA/NVA analysis
Management
routine
Kaizen
workshop Visualization
Roadmapping
11 COMEXP LEAN May 2015.pptx
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VISUAL MANAGEMENT: 3 STEP PROCESS WITH EACH TOOL HAVING A SPECIFIC OBJECTIVE TO CHANGE BEHAVIOUR
Visual board & Briefing
● Guarantee the fulfilment of daily capacity of technicians
● Increase visibility within the team to enlighten issues
● Empower technicians to maximize their occupation
● Push maintenance supervisors anticipate issues (breakdown, break
into the plan)
Field Tour
● Guarantee maintenance supervisors time on field
● Structure the points to check safety, quality, schedule
● Push for a forward looking approach (not justify why we didn't achieve
the plan, but take action to achieve plan)
● Lock maintenance supervisors by team pressure with display on board
Measurement & Continuous improvement
● Follow up team performance – acknowledge success understand
opportunity for improvement
● Identify root causes of non achievement of plan to trigger continuous
progress workshop
Visual scheduling & prep
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BATTLE 1: VISUAL SCHEDULING AND PREPERATION
Who
What
When
List with fall
back work
Visual board
leverages
existing KPI
sheet
Resourced and prepared
jobs ready for execution in
case another job cannot
start/continue
DA
Y S
HIF
T
NIG
HT
SH
IFT
Visual scheduling & prep
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A VISUAL BOARD TO INCREASE VISIBILITY AND INFORMATION SHARING
• Create a bridge between
plan and technicians
• Develop sharing of
information among teams to
empower all technicians
• Anticipate reactions toward
problems (breakdown,
change in plan...)
• Attend briefing
• Update board
• Leverage available information
• Suggest any improvement
Objective
Technician
role
Visual scheduling & prep
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FIELD TOUR TO SECURE SUPERVISOR TIME ON FIELD
• Secure the supervisor time
on field
• Support to maintenance
technicians by practical
actions
• Coach maintenance
technicians where required
Objective
• Share information during
supervisor tour
Technician
role
Visual scheduling & prep
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MEASUREMENT TO IDENTIFY NEXT TOPICS TO IMPROVE
• Share team results of the
previous day
• Identify major topics of
improvements
• Uncover root causes which
prevent smooth work
process.
Objective
• Share information
• Participate to workshop on
identified problems
Technician
role
Visual scheduling & prep
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Visual Scheduling – Plan Execution #1 A
ch
ieve
me
nt
of
we
ek
ly p
lan
1 Visual scheduling
implemented
Avg after boards
Avg before boards
Ex
ec
ute
d p
lan
ho
urs
+22% Visual scheduling
implemented
1558
1230
84% 86%
90%
80%
0%
100%
29-D
ec
22-D
ec
15-D
ec
08-D
ec
07-D
ec
30-N
ov
23-N
ov
9-N
ov
2-N
ov
26-O
ct
19-O
ct
12-O
ct
5-O
ct
28-S
ep
21-S
ep
14-S
ep
16-N
ov
7-S
ep
31-A
ug
24-A
ug
17-A
ug
10-A
ug
03-A
ug
83%
27-J
ul
85%
20-J
ul
73%
13-J
ul
85%
06-J
ul
80%
29-J
un
22-J
un
15-J
un
08-J
un
78%
01-J
un
90%
25-M
ai
86%
18-M
ai
83%
11-M
ai
86%
04-M
ai
80%
27-A
pr
86%
20-A
pr
78%
13-A
pr
86%
06-A
pr
87%
30-M
ar
81%
23-M
ar
84%
16-M
ar
75%
09-M
ar
72%
02-M
ar
67%
23-F
eb
79%
16-F
eb
76%
09-F
eb
69%
02-F
eb
72%
26-J
an
76%
19-J
an
80%
12-J
an
68%
05-J
an
70%
86%
Actual (4wk avg)
1566
1312 1191
2 000
3 000
0
06-J
ul
1 107
29-J
un
1 231
22-J
un
15-J
un
08-J
un
1 543
01-J
un
2 349
25-M
ai
1 450
18-M
ai
1 917
11-M
ai
823
04-M
ai
1 359
27-A
pr
1 554
20-A
pr
1 234
13-A
pr
1 442
06-A
pr
1 431
30-M
ar
1 931
23-M
ar
1 203
16-M
ar
1 386
09-M
ar
777
02-M
ar
1 534
23-F
eb
1 309
16-F
eb
1 219
09-F
eb
749
02-F
eb
790
26-J
an
1 344
19-J
an
1 788
12-J
an
1 684
05-J
an
928
2 270
03-A
ug
1 482
27-J
ul
1 207
20-J
ul
1 422
13-J
ul
2 175
29-D
ec
22-D
ec
15-D
ec
08-D
ec
07-D
ec
30-N
ov
23-N
ov
16-N
ov
9-N
ov
2-N
ov
26-O
ct
19-O
ct
12-O
ct
5-O
ct
28-S
ep
21-S
ep
14-S
ep
7-S
ep
31-A
ug
24-A
ug
17-A
ug
1 969
10-A
ug
Executed plan hours
Executed plan hours (4wk avg)
+12%
1. Achievement of weekly plan is the key indicator to measure efficiency increase. If the achievement of weekly plan increases while the executed plan hours remain the same, the overall efficiency is improved. When both indicators increase, i.e. when a better achievement of plan is combined with more executed plan hours the total improvement is even greater.
83%
74%
21 September / W39
79%
2249
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OPPORTUNITY TO REDUCE BY 50% INVENTORY OF MATERIALS HELD OFFSHORE
Value is linked to closed work orders
1.0
0.5
0.0
Value of material line items
on hold shelf (£, M)
1.0
53%
47%
Related to open WOs
Related to closed WOs
0 100 200 300 400 500
0.5
0.4
0
0.3
0.2
0.1
Cumulative stock value
Material line items linked to
closed WOs
Only 30% of items
accounts for 90%
of total value
Stock mgmt & parts ordering
2 kinds of savings : materials and
management time
Approx. 50% of holdshelf
value related to closed
WOs, lost for future works
Create stock items for
specific low value parts to
capture important info and
save time
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RETURN AND TRANSFORMATION OF PARTS FROM BLACK STOCK TO ONSHORE INVENTORY CONTINUES
In total, ~300 unused items have been returned so far
Stock mgmt & parts ordering
• Steady return flow
to avoid wave
effect for engineers
4267 67
24 24 24 24 24 39
302 302265
275 275 275 275 275 275 275 260
88888
5
600
400
500
300
0
WK 24
535
0 186
7
WK 23
535
0 186
7
WK 22
500
0 186
7
WK 21
500
0 186
7
WK 20
500
186
12
500
12
488
WK 18
500
WK 19
535
3
225
Value (£, k)
WK 27
535
3
225
WK 25 WK 51 WK 49 WK 47 WK 45 WK 43 WK 41 WK 39 WK 37 WK 35
535
3
225
8
WK 33
535
3
225
WK 31
535
3
225
WK 29
535
3
225
Scrap Returned to vendor Converted to 1-series Returned, not yet converted Total potential
• Electrical hold-
shelf (32 items)
• Electrical
switchgear (10
items)
1 • Instrument
graveyard (5S)
(47 items)
2 • Instrument
holdshelf
(74 items)
3
1 2 3
Next steps:
Identify Holdshelf items
outside NAB Stores to
capture residual potential
North Alwyn
Potential will be reassess
in September after 1st
cleaning phase
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1. 31Z consists of 2 PWRI pumps. After grouping, 31Z only requires a full outage 1x per year (vs. 3 before). The other 4 interventions shown, include only small 6m PMs. 2. Plant section 14L shows maintenance interventions by different work centers, for each of the individual trades, the plant section is grouped.
GOOD CONTINUATION OF THE PM GROUPING BATTLE ON ALWYN 3 ADDITIONAL PLANT SECTIONS BEING GROUPED; 4 ONGOING
PM grouping
J F M A M J J A S O N D J F M A M J J A S O N D
Plant
section
# Maint.
visits
Implemented
in SAP
Waiting for
Implemen-
tation
+4
18E 2
14A 2
14B 3
14C 4
14F 2
14G 2
13A 2
18F 8
18J 9
18K 15
18L 20
18Q 5
18R 9
31Z1 10
18T 7
18U 4
18V 7
20A 8
20B 6
20C 9
+3 14H 8
14L2 10
40C 5 40B 9 40A 6
40D 5
+4 Grouping
being done by
Offshore Plant
Authorities
North Alwyn
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Sort: Sort out everything that is
not needed
1 Set in Order: What is
needed gets an ergonomic, designated
and labeled place
2
Shine: Cleaning the work place from ground
up
3
Standardize: Set up checklists and routines to
maintain defined standards
4 Sustain: Motivate people to make 5S a habit
5
5S IS A STRUCTURED METHODOLOGY TO CREATE AN ORGANIZED AND TIDY WORKPLACE
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NEW STANDARDS
Easy visualization to verify inventory
Sockets with different drive are naturally
separated via an automatic standard
Automatic standard: Socket items that are ¾" drive are
in the storage boxes and do not fit on the hangar. This
standard avoids that different drive sockets will mix up
Full set of spanners Tape indicates easily
where items are missing
Quick check of
inventory for
storage boxes is
possible thanks
to inventory
labeling
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5S IS THE BASIS OF A LEAN PROJECT BUT MUST REMAIN IMPACT FOCUS
5S step Description Examples on Alwyn
Sort
Set in order
Shine
Standardize
Sustain
• Take out all items of the area
• Sort the items
– Scrap
– Return to stock1
– Keep
• Organize needed items in logical way
– Frequency
– Ergonomics
– Work package
• Ensure the area is cleaned
• Install lighting
• Set periodic inspection and maintenance targets
• Document procedures and guidelines for first 3 steps
• Establish new standard for area
• Install audit system to verify the standard
• Ensure self-discipline of the employees
• Emphasize 5S messages regularly, e.g. during toolbox
meetings
1. This is aligned with Key Battle #4 – Parts ordering and Stock mgmt. Unused 2-series (linked to equipment, i.e. non-consumables) will be sent back for conversion to programmabel stock and integration in the Altens warehouse
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5S CHECKLIST FOR AUDIT IN PLACE TO MAINTAIN THE NEW STANDARD
5S AUDIT FORM
AREA Billy's shed – P03 main deck DATE
NAME
SORT
SET
2 Ensure shelf is in place and in good condition. All tools are either hung on tool hangars or available in storage
boxes. NPT pipe die set is placed on the ground below the imperial sockets.
1 Ensure area is open, clean and well-lighted. Broken lighting should be notified and fixed.
Tools have each a designated storage place in reach of the technician.6
7 No tools are missing (indicator tape is in place to indicate where tools are missing).
8Indicator tape is in place and in good condition. Broken or loosening indicator tape should be replaced to
maintain visibility on inventory.
9 Tools (sockets, spanners and flogging spanners) are clearly marked with their size. Size is clearly visible.
10 Verify storck benches are positioned within the red line marked area on the ground below metric size sockets
3 Ensure only the required tools are present in the area (sockets, spanners, flogging spanners, NPT pipe die set,
torque wrench adaptors, extensions and spare hangars). Non required items should be removed.
5 Ensure available tools are in their correct position (e.g. all 80mm spanners arranged together).
4 Verify that tools are arranged in a logical way, i.e. sockets, spanners and flogging spanners together and
ordened by size and standard (metric or imperial).
Y/N
Y/N
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SELECTED LEAN BATTLES WITH MEASUREABLE SAVINGS ON NNS SINCE APRIL 2015.
Choose, Focus and Act with a LEAN perspective result in actual savings of
£1.25M in 5 months and improve efficiency of work by >25%
Battles Achievements
Visual Management •Visual Scheduling
•Field Tour
•Root Cause Measurement
• Alwyn: ~26% improvement in productivity of maintenance core crew
• Alwyn: reduction of 6 adhoc crew with direct savings and no deterioration in compliance
• Dunbar: ~39% improvement in productivity of maintenance core crew.
• Dunbar: ~40% reduction of Cat ‘A’ backlog
• Scaffolding: significant improvement in planning, destruct and co-ordination
Parts ordering and stock
management
• New process in place to return direct purchase items into onshore stock mgmt
• 300 items being returned onshore for a total value of ~£250k
• No longer a culture of storing “black stock” on site
PM frequency • Systematic review of PMs being executed in Maintenance Obeya room
• Reduction of 15,000 hours in SAP to date.
• Vendors scopes ongoing review has saved ~£100K per year to date
PM grouping • 170 hours reduced plus non measureable hours in connection with linked disciplines
• 7500 BOE/year to be realised from grouping online/offline maintenance of CGL
compressor. (~£300K)
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Back Up Slides
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INDIVIDUAL QUALIFICATION HAS ITS CLEAR REQUIREMENT AND ROLL OUT ONGOING ACROSS MULTIPLE DEPARTMENTS
Basic knowledge about LEAN and
WASTE
Knowledge about LEAN tools
methodology
Able to use Lean methodology to
run projects
Autonomous for any Lean initiatives and able to coach green belt
1 hour presentation
• Able to know what lean is.
• Understands target and main objectives
3-5 days training
• Certification based on a project delivery
with results assessed by Black Belt
• Able to manage small project
5 days training plus 12-18 months experience
• Certification based on supervision of green
belt project (at least 2)
• Able to manage and coach lean battle
1 day training
• Certification based on competencies
management
• Waste/main tools/principles
Requirements
110
trained
1 ongoing in
UK
0 in UK
42 trained
To date
Autonomous to build and sustain a Lean program
Based on experience
• Able to adapt strategy to lean initiatives
• Define the role and competencies
1 in HQ
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SYSTEMATIC APPROACH AND TOOLS WERE APPLIED TO TACKLE BATTLES
Waste
identification Ideal state Pilot Rollout
Continuous
improvement
5 whys
Value stream
mapping
Waste identification
framework
VA/NVA analysis
Management routine
Kaizen workshop Visual monitoring
Workshop Obeya room
Coaching
To
ols
K
ey s
tep
Applied in Phase I Applied in Phase II
Identify and
quantify waste
using the Waste
Identification
Framework
Define an ideal
state without any
waste
Implement a first
pilot to validate
hypothesis and
confirm savings
Deploy solutions
among the
assets and the
organization
Measure results
and challenge
level of waste
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LESSONS LEARNED BASED ON IMPLEMENTATION OF VISUAL MGMT ON ALWYN, DUNBAR AND ELGIN – EIGHT KEY SUCCESS FACTORS
Apply LEAN methodology and structure and involve LEAN team before introducing Visual Management
Organise onshore workshop with key stakeholders, asset management and next upcoming crew to design the tools
via a bottom-up approach
Invite supervisor from other site to present use of the tools and share experiences
Involve contractor management to highlight the support from their own organization
Organise offshore workshop with key stakeholders using bottom-up approach: it is important to have people (2-3)
that were present in onshore workshop as supporters
Ensure strong management support and visibility during briefings
Facilitate site-wide communication of LEAN implementation, and celebrate the success
Identify and implement Just-Do-It initiatives to create and enforce the momentum for change
Visual management
1
2
3
4
5
6
Eight key success factors to ensure teams are ready, willing
and able to adapt a "new way of working"
7
8
29 COMEXP LEAN May 2015.pptx
Confidential – Do Not Distribute. Working draft for discussion purposes only. Information contained in this document does not imply that decisions have been made to take specific action. Any decisions/ implementation actions will take place within the required social and legal processes.
1 DAY OFFSHORE OBSERVATIONS OF A MAINTENANCE TECHNICIAN INDICATED ~10% OF DIRECT VALUE ADDED TIME
Workshop and
going at site
~20
New WO
assignment
PTW, job done
in system Walk back to office Valve assembly
~20 ~8 ~12 ~4
Familiarization
(parts/plans next WO)
~86
PTW Back to work, parts
not here, new WO Safety meeting
~30 ~11 ~9
Back to workshop
AM WO, pump
checking
~20 ~39 Launch isolation
for night shift...1
~71
Paperwork
Morning meeting,
WO assigned
Going to site
to check
~8 ~4
Check work site
~2
Walk to site, wait
Go to PTW room
Go to PTW room
~6 ~15 ~19
Print permit
Go to site
~10
Witness isolation Permit goes live Site check
Flush2
(imp. procedure?)
Find a funnel
(build one)
Let old oil out1
Find Oil (incl.
transportation)
~21 ~35 ~25 ~15
Remove bolt
Go to mtce. room,
new WO assigned
Back to workshop
Go PTW room,
DFT not possible
Fill w/ new Oil
the pump, EOJ3
~20 ~18 ~5 ~10
Paperwork
Go to PTW room
Prepare permit
in workshop
Check WO site
go to workshop
~17 ~22 ~10
Permit goes live
6h30
18h30
6h44
7h34
9h40
10h33
Break
35 min
11h22 Lunch: 1h08
Break 30 min
13h34
16h20
47%
43%
10%
Direct Value Added
Waste (NVA)
Preparation & Support
30 COMEXP LEAN May 2015.pptx
Confidential – Do Not Distribute. Working draft for discussion purposes only. Information contained in this document does not imply that decisions have been made to take specific action. Any decisions/ implementation actions will take place within the required social and legal processes.
DEVELOPING NORMS TO ASSESS TEAMS MATURITY AND COMPETENCIES OF EACH INDIVIDUAL
Embed Lean Culture in all departments
Develop a common language within the organization
Build Lean competency development journey step by step for each individual
Developing team certification to validate Lean evolution
Create healthy competition between departments and sites
Motivate and reward success
Define target according to TEPUK ambition