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Training and Developing Employees
Topic - 6
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The Training Process
Training
The process of teaching new or current employees the basic
skills they need to perform their jobs
A hallmark of good management
Trainings Strategic onte!t
The aims of firms training programs must make sense in terms
of the companys strategic goals"
Training fosters employee learning# which results in enhancedorgani$ational performance"
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Training Process
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Training 'eed Analysis
(
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Performance Analysis)
Assessing urrent Employees Training 'eeds
PerformanceAppraisals
Job-RelatedPerformance Data
Observations
Interviews
Assessment CenterResults
Individual Diaries
Attitude Surveys
Tests
Methods
for Identifying
Training Needs
Specialied Software
Cant-do or Wont-do?
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The +n,the,-ob Training .ethod
+n,the,-ob Training /aving a person learn a job
by actually doing the job"
Types of +n,the,-ob Training
oaching or understudy
-ob rotation
Special assignments
Advantages
0ne!pensive
1earn by doing
0mmediate feedback
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Programmed 1earning
Programmed learning 3or programmed instruction4 is
a step,by,step# self,learning method that consists of
three parts"
Advantages 5educed training time
Self,paced learning
0mmediate feedback
5educed risk of error for learner
Presentin!"uestions#facts# or
problems tot$e learner
Allowin! t$eperson torespond
Providin!feedbac% ont$e accuracy
of answers
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0nternet,7ased Training
Teletrainin! and&ideoconferencin!
'lectronic Performance Support
Systems ('PSS)
Computer-*ased Trainin!
'-learnin! and learnin! portals
Distance+earnin!,et$ods
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9
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0mplementing .anagement
Development Programs
Assessin! t$e
companysstrate!ic needs
Developin! t$e
mana!ers andfuture mana!ers
+on!-Term .ocus of,ana!ementDevelopment
Appraisin!
mana!erscurrentperformance
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.anagement Development
Techni
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.anagement games
O/-t$e-Job ,ana!ement Trainin!and Development Tec$ni"ues
The case study method
E!ecutive coaches
orporate universities
+ther .anagement Training Techni
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Evaluating the Training Effort
hoosing =hich Training Effects to .easure
Reactionof trainees to the program
Learningthat actually took place
Behaviorthat changed on the job
Resultsachieved as a result of the training
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