Top-10 Technology Trends in Life Insurance: 2019 0.5% (0.9)PP Real growth rate of global life insurance premiums in 2017 1 Profitability under pressure Life insurance ownership is in a decline Fast-evolving customer preferences Percentage points (PP) decline in real premium growth rate in 2017 as compared with 2016 1 Market remains stagnant Challenges beckon! Opportunities await? TECHNOLOGICAL ADVANCEMENTS NEW MARKET ENTRANTS Life insurers face a myriad of challenges and opportunities Life insurance is gearing up for a future defined by digitally-integrated ecosystem models PRODUCT/SERVICE INNOVATION Dynamic and flexible product offerings Customer life event-based products Proactive risk control services Enhancing channel partner experience Exploring accelerator programs Implementing accelerated underwriting processes Integrating with ecosystem partners Expanding into new distribution channels Delivering services in real time Improving user journeys Life insurers must remain laser focused to combat market forces by: 1. Sigma No 3/2018, Swiss Re Institute Transitioning into Open Insurers Emphasizing Data-Driven Compliance Developing Intelligent Insurer competencies Having a Deep Customer focus For success within ever-evolving market dynamics, life insurers must build robust operating models by: Copyright ©2018 Capgemini. All rights reserved. www.capgemini.com People matter, results count. For more information, contact us at [email protected]