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Where’s the value: buying investments; why purchasing behaviour matters Tom Lewis Finance Director Institute of Practitioners in Advertising
20

Tom Lewis – CFO, IPA

Jan 12, 2017

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Page 1: Tom Lewis – CFO, IPA

Where’s the value: buying investments; why purchasing behaviour matters

Tom LewisFinance Director

Institute of Practitioners in Advertising

Page 2: Tom Lewis – CFO, IPA

- Marketing’s two (main) levers

- The manifold effects of marketing

- Short-termism vs effectiveness

Page 3: Tom Lewis – CFO, IPA

The myths

- linearity- shareholder value concept- financial savings vs economic losses- the professional-buying myth

- fixed value- buyer’s behaviour irrelevant- minimising seller’s profit as a proxy for value

Page 4: Tom Lewis – CFO, IPA
Page 5: Tom Lewis – CFO, IPA

The reality – Effectiveness (IPA research)

a series of short-term effects does not necessarily lead to successful long-term effects; long-term effects are more than just an accumulation of short-term effects

volume growth is quickly achieved (via activation); reducing price sensitivity (via branding) takes longer. Optimum profit growth requires both

long-term effects are generated differently from short-term effects

Page 6: Tom Lewis – CFO, IPA

Time

Sale

s upl

ift

Sales activationFocus on immediate sales

Big volume upliftsFast decay

The short term approach

Source: Binet & Field 2013

Page 7: Tom Lewis – CFO, IPA

Time

Sale

s upl

ift

Brand buildingFocus on long-term “saleability"

Smaller volumes, but slower decayReduced price sensitivity

The long term approach

Source: Binet & Field 2013

Page 8: Tom Lewis – CFO, IPA

Time

Sale

s upl

ift

Sales activationShort term sales blips,

but no long term growth

Short term strategies under-perform

Source: Binet & Field 2013

Page 9: Tom Lewis – CFO, IPA

Time

Sale

s upl

ift

Brand buildingLong term sales growth,

Increased margins

Brand-building drives profitable growth

Source: Binet & Field 2013

Page 10: Tom Lewis – CFO, IPA

Short-termism is rising

2006 2008 2010 2012 2014 20160%

5%

10%

15%

20%

25%

30%

10 years ending

% ca

ses s

hort

-term

Source: Binet & Field 2016

Page 11: Tom Lewis – CFO, IPA

Is effectiveness declining?

19801982

19841986

19881990

19921994

19961998

20002002

20042006

20082010

20122014

2016 -

0.5

1.0

1.5

2.0

2.5

Avg.

no.

VL b

usin

ess e

ffect

s

Source: Binet & Field 2016

Page 12: Tom Lewis – CFO, IPA

Buying investments as investments

Page 13: Tom Lewis – CFO, IPA
Page 14: Tom Lewis – CFO, IPA
Page 15: Tom Lewis – CFO, IPA
Page 16: Tom Lewis – CFO, IPA

The Challenger approach:

Page 17: Tom Lewis – CFO, IPA
Page 18: Tom Lewis – CFO, IPA

How are you buying?

“You can’t table thump for genius” (David Meikle, How to Buy a Gorilla)

Page 19: Tom Lewis – CFO, IPA

What are you buying?And what does that mean you are getting?

- inputs (hours, timesheets, staff costs)

- outputs (spots, campaigns, media plans)

- outcomes (reduced base erosion, price increases, market entry)

Page 20: Tom Lewis – CFO, IPA

Final thought:

- would the Sex Pistols have gone on a reality talent show?