Toll Roads and Express Lanes Performance Metrics

Greg HulsizerApril 23, 2015

Toll Road and Express Lanes Performance

Metrics

“Everything I know about toll roads I learned as a Recreation major at

San Diego State University.”

TOLLING IS GROWING

TMC

ADT

VMT HOV

LOSAADT

AVO

CMS

Dynamic Pricing

Congestion Pricing

HOT Lanes

Managed Lanes

Express Lanes

Toll Lanes

Toll RoadETC

FasTrak

FasTrak Flex

Capacity

Queue

Delay

Headway

PeakVariable Pricing

Time of Day Pricing

Performance Index

Platoon

ITS

Accidents/Miles Driven

DCR

WIFM

“Tolling is like any other retail product or service.”

DRIVERS/PERFORMANCE MEASURES

Operations Political/Stakeholder

Customer Financial

Traffic speeds Traffic Volumes Occupancy

requirements Pricing – time of day

vs. dynamic Violation enforcement

(occupancy and toll evasion)

Maintenance responsibility

OPERATIONS

Ownership What to do with

excess revenue Social equity and

environmental justice Relationship to transit Business rules and

operating policies

POLITICAL/STAKEHOLDER

Does it take me where I want to go?

Do I feel safe? Is it reliable? Is it easy to

understand and use? Does it solve my

problem? Value = What else

could I spend my money on?

CUSTOMER

Will tolls cover capital and operating costs?

Financing mechanism Lender requirements Pricing for throughput

vs. revenue

FINANCIAL

IT DOESN’T ALWAYS WORK OUT

"It is not the critic who counts, nor the man who points how the strong man stumbled or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena; whose face is marred by dust and sweat and blood; who strives valiantly; who knows the great enthusiasms, the great devotions, and spends himself in a worthy cause; who, at best, knows the triumph of high achievement; and who, at the worst, if he fails, at least fails while daring greatly, so that his place shall never be with those cold and timid souls who know neither victory nor defeat.“

Theodore Roosevelt – The Arena, 1910

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Greg HulsizerApril 23, 2015

Wishing You Great Success!