Todd Odgers Principal, CIE - Alberta, Canada · Two Definitions Intercultural sensitivity The ability to discern and experience relevant cultural differences Intercultural competence

Navigating the Interview Todd Odgers Principal, CIE

Centre for Intercultural Education Activities

Two Definitions

Intercultural sensitivity

The ability to discern and experience relevant

cultural differences

Intercultural competence

The ability to think and act in appropriate ways

that support the achievement of goals in culturally diverse contexts

Tools and Skills for Each Stage

Attraction

Retention

Promotion

Adapting is 2-Ways

1. Newcomers adapt to our workplaces and life in Canada

2. We bridge them in to grow our organizations

Navigating the Interview- Kerry Louw

https://www.norquest.ca/norquest-centres/centre-for-intercultural-education/projects/completed-projects/navigating-the-interview.aspx

Navigating Serves

• Hiring Managers

• HR Professionals

• Newcomer Professionals

Navigating the Interview Resources

1. Interview Videos with:

– 4 culturally diverse candidates

– 3 Canadian panelist

2. Guides for HR and IEP candidates:

– Culture Specific Framework

– Canadian Unwritten Rules

– Interview process prior to, during and after

3. Communication Choice Points online

Navigation Tools

English Competence

Intercultural Savvy

Technical Qualifications

Adaptation- Andy Molinsky

1. Feeling authentic

2. What competencies?

3. Resentment

Notice

Something’s Up!

Suspend judgment

Make sense

Informed Action

Something’s Up!®

• Navigating the Interview.

• Critical Incidents for Intercultural Communication in the Workplace.

• Gaining Access: New Employee Orientation for Newcomers to the Workplace

https://www.norquest.ca/norquest-centres/centre-for-intercultural-education/projects.aspx

Recent Workplace Projects

Alberta Jobs, Skills, Training and Labour Strategic Initiatives Unit

Thank you

Thank you

Todd Odgers

Principal

Centre for Intercultural Education CIE

NorQuest College

http://www.norquest.ca/norquest-centres/centre-for-intercultural-education.aspx

Tel: 1-780-644-6757

[email protected]