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. . 2556 16-18 2556 To Study the Employees Satisfaction with Payment, Welfare and Incentives 1* 2 3 1,2,3 E-mail: [email protected] * Kasem Pipatpanyanugoon 1* Chantra Nakvachiratrakul 2 Prangluck Ammaranant 3 1,2,3 Department of Industrial Engineering, Faculty of Engineering, Burapha University, Chonburi E-mail: [email protected]* 3 8 252 SPSS (85.72%) (77.65%) (73.22%) (85.72%) (85.72%) (85.32 %) (92.19%) (92.07%) (89.21%) Abstract The objective of this research is to study the employee satisfaction with the payment, welfare and motivation of the sample automobile manufacturer because there was a strike and negotiation. The questionnaires were sent out to 252 office employees in 3 from 8 divisions. The questionnaires data were analyzed with SPSS. The results were following: the employees satisfactions with payment were overtime (85.72%), rents (77.65%) and payroll (73.22%). The monetary welfare incentives were free meals (85.72%), the appropriate uniform (85.72%) and the adequate first aid rooms (85.32%). Non- monetary welfare incentives were the society acceptance (92.19%), the job responsibilities and the challenge (92.07%), the satisfaction with the company (89.21%). In addition, the employees who worked in different departments had significantly different of satisfaction in monetary and non-monetary payment and welfare. There were feedbacks from employees that a flexible welfare would be an alternation that can meet the true needs of employees. Keywords: satisfaction, payment, welfare, incentive.
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To Study the Employees Satisfaction with Payment, … addition, the employees who worked in different departments had significantly different of satisfaction in monetary and non-monetary

Apr 03, 2018

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Page 1: To Study the Employees Satisfaction with Payment, … addition, the employees who worked in different departments had significantly different of satisfaction in monetary and non-monetary

. . 2556 16-18 2556

To Study the Employees Satisfaction with Payment, Welfare and Incentives

1* 2 3 1,2,3

E-mail: [email protected]*

Kasem Pipatpanyanugoon1* Chantra Nakvachiratrakul2 Prangluck Ammaranant3 1,2,3Department of Industrial Engineering, Faculty of Engineering, Burapha University, Chonburi

E-mail: [email protected]*

3 8 252 SPSS (85.72%)

(77.65%) (73.22%) (85.72%)

(85.72%) (85.32 %) (92.19%)

(92.07%) (89.21%)

Abstract

The objective of this research is to study the employee satisfaction with the payment, welfare and

motivation of the sample automobile manufacturer because there was a strike and negotiation. The questionnaires were sent out to 252 office employees in 3 from 8 divisions. The questionnaire�s data

were analyzed with SPSS. The results were following: the employees satisfactions with payment were

overtime (85.72%), rents (77.65%) and payroll (73.22%). The monetary welfare incentives were free meals (85.72%), the appropriate uniform (85.72%) and the adequate first aid rooms (85.32%). Non-

monetary welfare incentives were the society acceptance (92.19%), the job responsibilities and the challenge (92.07%), the satisfaction with the company (89.21%). In addition, the employees who worked

in different departments had significantly different of satisfaction in monetary and non-monetary payment and welfare. There were feedbacks from employees that a flexible welfare would be an alternation that

can meet the true needs of employees.

Keywords: satisfaction, payment, welfare, incentive.

Page 2: To Study the Employees Satisfaction with Payment, … addition, the employees who worked in different departments had significantly different of satisfaction in monetary and non-monetary

. . 2556 16-18 2556

1.

(Human Capital)

[1]

[2]

[3]

[4]

Page 3: To Study the Employees Satisfaction with Payment, … addition, the employees who worked in different departments had significantly different of satisfaction in monetary and non-monetary

. . 2556 16-18 2556

2.

2.1

( ) 3 252

8 592 42.57

3 1

2

2 �

23 35 55

5 3

4

260

252

SPSS (Statistical Pack for the

Social Science) Version 12.0

3.

3.1

1.

() ( )

(5) (4) (3)

(2) (1) 1

1

(%)

(%)

73.22 26.78

( ) 77.65 22.35

85.72 14.29

72.22 27.78

77.20 22.80

1

85.72

77.65 73.22

72.22 77.20

2.

12 2

Page 4: To Study the Employees Satisfaction with Payment, … addition, the employees who worked in different departments had significantly different of satisfaction in monetary and non-monetary

. . 2556 16-18 2556

2

(%)

(%)

1.

69.97 30.07

2.

68.65 31.35

3.

67.06 32.94

.4. /

60.72 39.28

5.

71.43 28.57

6.

82.54 17.56

7.

85.72 14.28

8.

85.72 14.28

9.

85.32 14.68

10.

82.93 17.07

11. ()

84.13 15.87

12.

82.94 17.06

77.26 22.74

2 3 1)

85.72 2)

85.72 3)

85.32 77.26

3.2

8 3

3

(%)

(%)

1. 92.19 7.81

2.

92.07 7.93

3. 89.21 10.79

4.

85.62 14.38

5. 85.40 14.60

6. 83.20 16.80

7. 80.86 19.14

8.

71.13 28.87

90.47 9.53

3

3 1) 92.19 2)

92.07 3) 89.21

90.47

3.3

4

0.05

Page 5: To Study the Employees Satisfaction with Payment, … addition, the employees who worked in different departments had significantly different of satisfaction in monetary and non-monetary

. . 2556 16-18 2556

4

0 2

3 6

7 9

10

Mean SD Mean SD Mean SD Mean SD Mean SD df F Sig.

3.28 0.69 3.10 0.73 3.16 0.60 3.28 0.71 3.19 0.71 3.00 1.32 0.27

3.41 0.57 3.35 0.63 3.37 0.58 3.48 0.57 3.40 0.60 3.00 0.75 0.52

5

Mean SD Mean SD Mean SD Mean SD df F Sig.

3.09 0.70 3.09 0.72 3.38 0.68 3.19 0.71 2.00 4.84 0.01

3.32 0.62 3.31 0.60 3.58 0.53 3.40 0.60 2.00 5.76 0.00

3.4

5

0.05

1) 2)

3) 4) 5)

3.5

1. 1)

Ford Global Asia

2) %

3)

2.

1)

2)

3)

4)

3.

1)

Ford & Mazda

Page 6: To Study the Employees Satisfaction with Payment, … addition, the employees who worked in different departments had significantly different of satisfaction in monetary and non-monetary

. . 2556 16-18 2556

2)

3)

4)

5)

Food Center ()

3.6

1) Subcontractor

100 2)

10 15

10 50

15 1

3) 5 20000

1 2

3)

4.

(HR)

30 (

)

Page 7: To Study the Employees Satisfaction with Payment, … addition, the employees who worked in different departments had significantly different of satisfaction in monetary and non-monetary

. . 2556 16-18 2556

. /

[1] . 2540.

. . .

[2] . 2538.

.

. [3] . 2550. .

. [4] . 2552.

� � 29 .