TMA BOOKLET

TMA Solutions 125 years (1997-2022)

Your Enterprise Software Developer

TMA BOOKLET

www.tmasolutions.com

contents

latest technologiessolutions we deliveredwhat our clients say

your strategic software partnerend-to-end software solutionsdynamic engineering teamONE team principleeffective communicationestablished engineering process secured environmentexperience in large & complex projects

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skill matrixJavaMicrosoft technologies

open sourcemobile solutionsresponsive webcloud applications & migrationbig data & analytics & AIinternet of thingsembedded softwaretelecom - networksoftware developmentsoftware testingIT managed servicesbusiness analysisUX/UI design

open and friendly environmentwe helpour history

our capabilities

our culture

Why Vietnam for software outsourcing?

about us

our value propositions

TMA Solutions25 years (1997-2022)

3

about us


1

leverage our extensive experience and successes

25 years of experience

3,300 engineers

clients from 30 countries

want to maximize the value of software outsourcing?

Fintech

Big Data

Internet of Things

Mobile

Analytics & AI

Cloud

leverage the latest technologies to build the next generation of your product

R&D centers for leading technology companiesR&D research collaboration with universities in USA, Canada, Sweden, Norway, Finland, Australia, etc.Innovation as a Service (http://tma-innovation.center)

2TMA Solutions25 years (1997-2022)


3

Telecom

E-commerce, Retail &

Distribution

Finance & Insurance

4G LTE, Wireless and edge routerUnified CommunicationVoIP, IVR, SIP, AsteriskNetwork and Access ManagementNFV, SDN, WebRTC

Online and mobile storeVisual product catalogueRetail back-officeDistribution management

Wealth managementCapital marketFund managementAsset managementFinancial analyst tool

solutions we delivered


Education Healthcare

Media & Publishing

Smart e-TextBooke-Library, e-BookLearning managementStudent management

DNA/GENOME alignmentClinic & e-Health solutionsMedication managementPharmaceutical applications

Digital content management and distributionDRM (Digital Right Management) technologye-Newspaper, e-Magazine, e-Catalog, e-Brochure and e-Flyer (pdf, e-Pub3, custom formats)Video and audio player apps (mp3, mp4)



5

High Tech Agriculture

Hospitality & Travel

Logistics & Transportation

Dairy data analyticsIoT solutionsGenetics Crop information system

Travel and hotel portal & appsHospitality services platform Restaurant POSVisual menu app

Maritime solutionsLogistics managementFleet and vehicle management Field force automation



Lori Ciaralli

EngineeringDirector, Network

Management & SecurityGENBAND (USA)

Karen Holliday

Avaya Engineering Director (USA)

The management team is attentive, responsive to feedback and demonstrates initiative in continually improving effectiveness. Our partnership with TMA has allowed us to significantly reduce our labour costs, and increase round-the-clock utilization of expensive lab equipment.

With dedication and training, TMA were able to successfully grow this team. This large and complex product solution is now very stable with very good quality indicators. This was a very impressive ramp up activity.

what our clients say


7

Rick Hansen

Regional CIO Likewize (Australia)

Jens Jonasson

CEOFalco (Sweden)

TMA have good customer focus and are good at listening to our feedback and taking action.

TMA has the capability to get in to the requirements fast, understand the needs of what has to be done, ramp up a team in short time for a given ok. They provide a solid technical architecture that is scalable and level of communication through the assignment is excellent

what our clients say

25 years (1997-2022)

Long-term relationships: many of our clients have been with us for 10-20 years Moving from provider-buyer to partnership modelStrong technical partner: wide range of skills, scalability, flexibility


your strategic software partner



9

From ideas to design, implementation, testing, deployment, maintenance and supportFrom software development and testing to application support and IT services

Business Analysis

Visual Design

Production Support

Development

Testing

Porting & MigrationTechnical Solution

IT Managed Services

end-to-end software solutions



Hire top 5% of candidates

ENGLISH is our working languages

hundreds of training courses a year

frank & honest communication

By hiring the top 5% of candidates (from 6,000 resumes a year) and heavy investment in training (hundreds of courses a year), we have built a dedicated and strong engineering team that is capable of working on large and complex projects.

40% have overseas experience

dynamic engineering team



11

ONE team principle

ONE team: product engineering team

your team

TMA

onshore team

offshore team

Fully integrated onshore & offshore team to support your end customers

end customer

end customer

end customer

end customer



channels

TRANSPARENCY – VISIBILITY – REGULAR COMMUNICATION

activities

email

instant messaging

phone

web/video conference

web-based tools

project reports

task status

technical discussion

SCRUM meeting

milestone review

effective communication



13

Industry standards and best practices Meeting stringent requirements from leading companiesContinuous improvement

ISO 9001:2000CERTIFIED

ADOPTEDRUP

ADOPTEDAGILE

TL9000CERTIFIED

ISO/IEC 27001:2013CERTIFIED

ISO/IEC 27001:2005CERTIFIED

CMMI LEVEL 3CERTIFIED

CMMI LEVEL 5CERTIFIED

2000 2005 2009 2013

2004 2006 2011 2015

established engineering process



Certified to ISO/IEC 27001:2013Meet security requirements from global clientsPassed all security audits from all clientsDedicated security group and regular auditsCertificates: CEH, CISA, CISM

Physical Security 24/7 security guards 24/7 power supply Magnetic ID card authentication CCTV

Human Resources & Organization Mandatory security training for all new hires NDA agreement signed by all staff Dedicated security group (certified CEH, CISA, CISM) and regular audits

Data Security No storage media allowed File transfer outside the company not permitted Firewall system and log checking

Backup/Recovery Business Continuity Plan (BCP) and Operational Continuity Plans (OCP) Data backup plan for each project Redundant network backbone and Internet links Network based backup system, cross-site storage

Network Security Secured, separate subnet for each client VPN available between TMA and client Firewall with integrated IPS (Intrusion Protection System) Anti-virus software for all computers Virus screening of all incoming & outgoing emails

secured environment



15

Hundreds of engineersInvolving teams in different time zonesDemanding a diverse set of skills and technologiesHigh availability and reliability requirements for mission critical applicationsMulti–year

experience in large & complex projects


25 years (1997-2022)

our capabilities



17

Skills Number of Engineers

Microsoft Technologies Developers

C/C++ Developers

PHP, Ruby, Golang, Python Developers

Embedded, IoT, Automotive Developers

Java Developers

NodeJS, AngularJS, ReactJS & Mobile Developers

Big Data & Analytics & AI/ML Developers

Cloud, DevOps Engineers

500

300

350

200

500

450

350

200

skill matrix


23 years of experience in leveraging Java technologies to provide scalable and high performance applications500+ skilled Java developers and architects

Business Process & Workflow

Web Services & SOA

Application Server

Web/Desktop

J2EEEJB, Servlets, JSP, JNDI, RMI/IIOP, JTA/JTS, JMS, JavaMail, JSF, JMX,JCA connectors, JDBC, Hibernate, JPA, Spring, Guice, Struts,Liferay portal, Karaf, Kafka, Fluentd

CSS, JavaScript, AJAX, J2SE, Swing, GWT, GWT-Platform, SenchaGXT, Eclipse RCP, Macromedia Flex

Apache Tomcat, JBoss AS, GlassFish, WildFly

WSDL, SOAP, REST, XSD, WS-I, UDDI, JAX-RPC, AXIS, XML RPC,WS-Security

BPMN2, JBoss jBPM5

Java


19

25 years of experience inMicrosoft-based solutions

Experience in a wide range of Microsoft technologies

Microsoft Competency Partner with Gold Level since 2007500+ skilled Microsofttechnology developers

Mobile, Analytics & BI, Server & Middleware, Cloud & IoT

MCPD, MCSD, MCAD, MCTSWindows SharePoint, AX

MCSE, MCSA, MCDBAMCSA-Security, MCSE-Security

Technologies

Business Intelligence Mobile Cloud

Server & Middleware

C#, ASP.NET, ASP.NET MVC, .NETCore, VB.NET, EF, ADO.NET, VBA, WCF, WPF, WF, MS IoT, Machine Learning

SSIS, SSAS, SSRSMS BI ToolsSQL Server Data Tools

Windows 8/10Windows PhoneXamarin

Windows Azure, SQL Azure, Azure Mobile, Signal R, Notification Hub,Azure Service Bus

SharePoint, SharePoint Online, MS Dynamics AX, MS Dynamics CRM, NAV, MS Dynamics 365, Project Server, TFS, Test Manager

Microsoft technologies


16+ years experience in providing open source solutions to worldwide clients350+ PHP, Ruby, Perl and Python developers

PHP

eCommerce

CodeIgniter, Symfony, Laravel, Ez, Zoop/Pear

Magento, EC-CUBE, osCommerce, Rails e-Commerce

RubyRails, ActiveMerchant, Devise, Resque, Canvas, Social Stream, Redis, Etherpad, Sphinx, Sunspot, Solr

Python wxPython, Django, rabbitMQ, Celery, Mochikit, CherryPy, Kid, SQLObject

CMS Drupal, WordPress, Joomla, Typo3, Orchard

open source


21

150+ apps developed for clients in 18 countriesEnd to end solutions: from UX/UI design to deployment and production support, from front-end to back-end, cloud-basedSupport for all common platforms: iOS, Android, Windows Phone

Soft Phone, Call Control VoIP, MjSIP, PjSIP, SIP, RTP, SDP Bluetooth, Beacon

Mobile DRM e-Pub3, pdf, mp3, mp4 3D, OpenGL, WebGL

Smart TV Android/Linux kernel AR, VR

Xamarin, PhoneGap HTML5, JQuery, Sencha Touch Google Map, Bing Map, OpenStreet Map, Offline Map

mobile solutions

25 years (1997-2022)

Responsive Web developers: 300

Skill Set

CSS3, AngularJS, Bootstrap & NodeJS

LESS, SASS, EnyoJS, Moonstone, NoSQL

Sencha Touch, PhoneGap

ReactJS, React Native

Durandal JS, KnockoutJS, Ext JS

Backbone JS, Underscore JS, Require JS, jQuery

responsive web


Application development on cloud: build and maintain a custom application by using cloud delivery platforms such as Amazon, Azure, Google Cloud, etc.Porting application to cloud: port current applications to cloud architectureSaaS implementation: implement a SaaS solution or transition a current application to a SaaS modelCloud applications testing: solution to test cloud based applicationsCloud administration: setup, configure, monitor and manage cloud infrastructure

23

Amazon Cloud (AWS)

Google Cloud

Salesforce.com

MS Azure, SQL Azure, Azure Mobile, Signal R, Notification Hub, Azure Service Bus

cloud applications & migration



services

skill set

Data warehouse and data mining design and implementationCollect and analyze data in real-timeData visualizationStandard and custom reportsData analytics and forecastingPatterns analysis and recognitionAnalyzing high volume structured and unstructured dataData migration

Data integration and aggregationData Warehousing (Storage structure: ROLAP, MOLAP, HOLAP)Data-mining: Classification/Regression, Clustering, Association, Sequence AnalysisReporting: Cognos report, Jasper report, Qlikview report, SSRS, Pentaho BI, HiveHadoop platform, Map Reduce, Pentaho, MS BI PlatformStatistical computing: R languageMachine Learning: Decision tree, SVM, Knn, Bayes theorem, Bayesian network, neuron network, ROC curve, t-test, support vector machines

big data & analytics & AI

25

Our IoT solutions Our IoT solutions are based onTurn your devices to smart products by adding wireless connections, analytics and AIDesign and develop customized IoT solutions for specific business needsConduct full connectivity, performance and security test

25 years of experience in telecom/wireless17 years of experience in embedded software15 years of experience in mobile applications11 years of experience in big data & analytics & AI

internet of things



FPGA

OS

Interfaces

Wireless

VxWorks, Linux/Real-time Linux, Android, ucLinux, ttylinux, gentoo

USB, Ethernet, LCD, CF/MMC/SD

GSM/GPRS, Zigbee, BLE, Beacon, RFID, WIFI, 3G, MQTT

MCU

Firmware & Device Drivers

ARM, x86, MIPS, PIC, AVR32

Keil C, IAR, Altium, Buildroot, Openembedded, Openwrt

FIFO, PISO, MUX, Hash, DDR RAM Handling, VHDL & Verilog, Xilinx ISE

embedded software

27

25 years experience in telecom-network R&D1,000 telecom-network engineersClients are world leading telecom companiesLargest telecom software company in Vietnam

telecom-network



Unified Communications

Enterprise Communications

Contact Center, IVR, IP PBX

Media Gateway, IMS

4G LTE, NFV

Mobile VoIP, SIP

Asterisk, Soft Phone, WebRTC

Service Edge Router, GGSN

Network Management

Access Management

Broadband Remote Access

Soft-Switch & Gateway Control

Carrier VoIP and Applications

Multi-mode IoT Gateway

Universal Convergence Gateway

Web Switching & Firewall

telecom-network: sample projects


29

1,500+ software developers and architectsWide range of skills and technologiesDeveloped many mission critical applications

Full-Cycle Software Development

Legacy systems maintenance and

support

Customization, enhancement and

integration

Porting & Migration

software development

25 years of experience in software testing700+ test engineers and architectsEnd-to-end testing servicesSet up and operate dedicated test centers for many global companies

software testing



31

System monitoring and reportingRemote troubleshooting and fixingTicket, email and on-call supportLevel 2/3 server and application support (8X5, 24x5, 24X7)Certificates: CCNA, CCNP, MCSE, MCSA, MCITP-EA, MCITP-SA, CEH, CISA, CISM, LPIx, AWS ASA, ADEV, ASOA

Server administrationCloud administrationVirtualizationNetwork monitoringApplication supportCommunicationData backupIT security

IT managed services


Gathering and eliciting the business needsDeveloping and modelling requirementsRecommending solutionsEvaluating solutionsManaging and tracking project scopeRepresenting product owner

Services Deliverables

Functional requirementsNon-functional requirementsUse cases. User storiesProcess workflows, ERD, DFDWireframesPrototypes

Our business analysis team has extensive experience in various industries: E-commerce, Finance & Insurance, Healthcare, Media & Publishing, Education, Hospitality & Travel, Logistics & Transportation, etc. We can support you in eliciting and investigating business activities and processes with the goal of improving efficiency through the use of IT resources.

We liaise between the business and IT in translating complex business needs into application software.

business analysis


33

From idea to wireframe, mockup, and prototypeUX design based on business goals and user behaviorsUI design based on global standards and trends

Designed 200+ apps for clients world wide:

www.t-design.center

Responsive Web Mobile/Tablet Desktop

E-commerce Finance & Insurance

Healthcare Media & Publishing

Education Hospitality & Travel

Telecom Logistics & Transportation

UX/UI design

our culture

our core values34TMA Solutions

25 years (1997-2022)

15 sport, music and hobby clubs20+ soccer teamsWeekly activities & events

35

open and friendly environment


As part of our culture and operations, in the last 21 years we have implemented many regular Corporate Social Responsibility (CSR) activities. TMA’s CSR strategy focuses on People, Society, and the Environment.

50+ community activities in the last 3 years

In our recent suppliers’ CSR evaluation program (2017), we have been awarded a silver recognition level. This good result places TMA among the top 30% performers evaluated by EcoVadis.

we help



37

TMA was founded by Ms. Bui Ngoc Anh with 6 new graduatesThe first office was the living room of the founder’s house

First US and Canadian customersTripled the team size to 18 engineers

Tripled the team size to 54 engineersMoved the office to Phu Nhuan district (Lab 1 - current headquarters)

Adopted RUP (Rational Unified Process)Reached 100 employees

First customer from Japan2nd office on the same street – Lab 2

Started SPI initiative (Software Process Improvement)In the list of 15 global companies with “Offshore Outsourcing Best Practices” (Aberdeen)

Established R&D CenterReached 200 employeesEstablished Training Center

Reached 300 employees3rd office in Phu Nhuan district - Lab 3

Achieved ISO 9000: 2001Completed 4th office - Lab 4Reached 500 employeesFeatured in CNN (US) and NHK (Japan)Established first overseas office in Canada

Established Japan officeAchieved TL9000 and CMMi Level 3

1997

1998

1999

2000

2001

2002

2003

2004

2005

2006

our history

Reached 700 employeesAchieved Microsoft Gold Competency PartnerEstablished first Vietnam Toastmasters club in TMA

Opened 5th office in Quang Trung Software CityNew delivery structure: Delivery Center

First TMA Technology DayCompleted 6th office - Lab 6 (24,000 m2)Established TMA Mobile Solutions (TMS)Adopted Agile

2007

2008

2009


Established Australian office in MelbourneEstablished TMR (TMA Research)

Achieved CMMi Level 5Reached 1,000 employeesEstablished SDC (Student Development Center)

Reached 1,200 employees

Reached 1,500 employeesCertified ISO/IEC 27001 (security)Established Big Data & Analytics group

Reached 1,700 employeesLaunched IT Managed ServicesEstablished T-Design Center (UX/UI)Established IoT (Internet of Things) group

Launched People CMMFormed Internal Communication Group

Reached 1,900 employees Formed TMA Innovation Center

Reached 2,600 employeesRecognized as one of Vietnam’s Top 10Industry 4.0 companiesEstablished 2nd data science group at TMA Innovation Park in Quy NhonFirst 5G applicationFirst customer from Taiwan

Formed 4 Delivery GroupsLaunched Business Analysis service

Established TMA Automotive Software CenterEstablished TMAsiain SingaporeEstablished TMA Binh DinhStart construction TMA Innovation Park in Quy NhonEstablished TMA Blockchain Development CenterEstablished TMA DevOps Service Center

Opened TMA Innovation Park in central VietnamLaunched Innovation as a ServiceEstablished HealthTech Center, Smart Device Center, Robot Software Center, 5G Center

2010

2011

2012

2013

2014

2015

2017

2019

2020

2016

2018

our history


39

Vietnam is in top 10 countries with mostengineering graduates (World EconomicForum, 2015)

Gartner Leading Global Locations for Offshore Services, 2016

Tower Watson Services OffshoringRanking 2013

Tholons Top Outsourcing Destinations,2015

Quality resources (Only top graduates areemployed)

Vietnam has highest score in cost among Tier1 countries (Gartner’s 2016 APAC OffshoreLocations Report, 2016)

Large pool of engineeringresources

Vietnam is an Asia Tier 1 market location

Vietnam is #1 in competitive cost

Ho Chi Minh and Hanoiin Top 20 Outsourcing Cities

Talent pool will continue to exceeddemand for many years

Competitive Cost

Why Vietnam for software outsourcing?

25 years (1997-2022)

direction to TMA Tower

USA (Sunnyvale) USA (Boston) USA (New York) Canada (Ottawa) Ireland (Dublin)Germany (Munich)

Australia (Sydney) Australia (Melbourne) Australia (Brisbane) Australia (Perth) Japan (Tokyo)

+1-408-462-6585+1-857-366-6775 +1-347-732-1545+1-613-699-7032+353 190 69291+49 171 617 3356

+61 2-8355-5414 +61 3-9111-5756+61 7-3106-3868 +61 8-6333-1099 +81 345-209-796

[email protected] www.tmasolutions.com

Your local phone numbers to reach TMA’s team: <phone number> + <TMA’s staff extension number>project communication

TMANorth America TMA Japan

TMA Australia

TMA Europe

TMAHeadquarters

+1 844-224-4188 + 81 3-6432-4994

+ 61 478-407-408

+49 171 617 3356

+ 84 28-3995-1060+ 84 28-3995-1059+ 84 28-3997-8000

business enquiry

TMA BOOKLET

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