Tim Phillips, Director of Information Systems & Computing Information Services and Systems Committee Information Technology Strategy Supporting Excellence.

Tim Phillips, Director of Information Systems & Computing

Information Services and Systems Committee

Information Technology StrategySupporting Excellence

7 June 2007

2 Producing the IT Strategy

Consultation and

Research

Consultation and

Research

Development Plan

Development Plan

Vision and

Values

Vision and

Values

Themes

Themes

Aims and ObjectivesAims and Objectives

L E A R N I N G D I S C O V E R Y E N T E R P R I S E

I n f o r m a t i o n T e c h n o l o g y S t r a t e g y :

S u p p o r t i n g E x c e l l e n c e

L E A R N I N G D I S C O V E R Y E N T E R P R I S E

3 Consultation and Research

Student Survey

•Over 1,900 responses

Interviews•35 individual interviews…

•Deans, Heads of Department, Faculty Managers, Divisional Heads, Lecturers, Researchers, Administrators, Associates

Focus Groups•100 people in 10 groups

•22 individual submissions•16 HPC users

Website•Scenarios and Wiki

Seminars•Microsoft, Oracle, SUMS,

Computer Science

Literature Search•University: Plan, Research, Education

Information, IPS, ICT strategies•Other Universities, JISC, UCISA,

consultants, government

4 Scenario: Jane, a student

5 Scenario: Bob, a lecturer

6

L E A R N I N G D I S C O V E R Y E N T E R P R I S E

I n f o r m a t i o n T e c h n o l o g y S t r a t e g y :

S u p p o r t i n g E x c e l l e n c e

L E A R N I N G D I S C O V E R Y E N T E R P R I S E

7

Processes• to provide consistent, efficient and

effective business processes throughout the University, supported by well-designed, integrated systems.

Information Resources• to provide a rich set of information

resources and tools, accessible to people wherever they are, whenever they need.

Vision

The University• support academic ambitions in teaching

and research• enhance students’ learning experiences• enable scholarship and collaboration• underpin efficient and effective business

processes.

Peopleput people at the centre of our strategy• Students• Staff• Enable research collaboration• Innovation enlightens teaching &

learning• Professional IT practitioners

8

Service• excellence, responsiveness, innovation,

resilience, performance and availability

Environment• we must be aware of the impact of what

we do and seek to utilise resources in sustainable, energy-efficient ways

Values

People• Students, who are motivated to learn• Staff, professional and equipped to face

changes and challenges of the future• IT should enable people to maximise

their potential.

Information• a highly valued asset, to be managed

and protected but deployed and made available to those who need it.

9 Scope and Time

The whole University• IT - wherever provided, whoever provides• Five years - must be dynamic to accommodate

organisational and technological change

• A journey: building on what we’ve done already• A challenge: to go to the next level of maturity in our

use of IT• An aspiration: intuitive IT

Aims

Education Learning Teaching

Research & Enterprise

The Business

Information resources

Access: anywhere, anytime

Communication & Collaboration

Environment

GovernanceService

People

11 Objectives (highlights)

1.1 IT enabled spaces to promote student learning

1.2 On-line resources to enhance learning, including:

video streaming

single point of access, i.e. The Portal

2.1, 5.3 to 5.6 Data storage (management & curation)

3.2 Systems to enable effective business processes

3.3 Integrated systems… using workflow

3.4 Management Information/Business Intelligence

4.n Information, help, support & training

4.9 Professional IT staff

12 Objectives (highlights), continued

6.n Access (for all but securely), mobility

7.1 Integrated communication tools

7.4 Collaboration – especially for researchers (VREs?)

8.n Well found Services

9.n Governance – University-wide

9.2 Dynamic development plan

10.n Environmental impact and sustainability

13 The next steps

1. Further consultation on draft Strategy:– ISSC

– Research & Education committees

– Faculty Planning committees & UPARC

– IPS & ICT Boards

– IT Support Staff Forum

– Students

2. Produce Development Plan– SMART Objectives & Actions

• Short/medium/long term

• Achievable/resource dependent/aspirational

3. Final Strategy approved (ISSC – UPARC - Council)

Business or Technology

Trigger

Peak ofInflated

Expectations

Trough of Disillusionment Slope of Enlightenment Plateau of

Productivitymaturity

Standard Desktop

University of Bristol - Information Systems Hypecycle – IT Strategy Roadmap?

e-Learning (VLE)

Data Warehousing / Business Intelligence

PortalSAN / Storage Consolidation

ResNet

Information Security

Server Consolidation/ Virtualisation

e-Prints

ITIL

e-Assessment

Identity Management

Collaboration Tools

HPCData Curation / Records Management

Podcasting

Image Repositories

Workflow / Business Process Modelling

VOIP

Text/SMS Messaging

CMS

Video Streaming

Shared Services

Web 2.0

Social Networking

SkypeIPTV

Microsoft Office