Ticket Printer Ithaca Epic 950™ - slot-tech.comslot-tech.com/interesting_stuff/atronic/2008 Atronic Service... · March 2006 3 Ticket Printer Ithaca ® Epic 950™ Ticket Printer

Ticket Printer

Ithaca® Epic 950™

for use in Atronic gaming machines

Rev. 1.1March 2006

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Ticket PrinterIthaca® Epic 950™for use in Atronic gaming machines

Rev. 1.1

Rel. March 2006

© 2005 - 2006 Atronic International GmbH. All rights reserved

RELEASE INFO

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Ticket Printer Ithaca® Epic 950™for use in Atronic gaming machines

Introduction

This manual covers printer specifications andoperating- and maintenance procedures for servicingthe Ithaca® Epic 950™ printer. The Epic 950™ printeris supported by Atronic e-motion™ and Harmony™gaming machines using software versions B1.2.1 andhigher. Atronic Cashline™machines do not supportthis printer.

Components

Features

• TicketBurst™ - Ticket is completely printed andburst before transport to operator.

• HotSwap QDT™ - Hot swappable printer mecha-nism design for easy service.

• High quality printing (face down).• Modular printer mechanism for easy maintenance.• Easy ticket loading and open ticket path.• Operator interface: Feed button and status LEDs

(Ready/Paper/Open/Fault).• Sensors for Burst Ticket, Ticket Low, Top-of-Form/

Ticket Out, Chassis Open and Ticket Taken.• Ticket box (200 tickets) with Ticket Low sensor

(paper low status below 30 - 35 tickets).

1. Printer Mechanism2. Inner Chassis Assembly3. Printer Ticket Bucket

Assembly (200 Tickets)4. Outer Chassis Assembly

INTRODUCTION

Important Note:The Epic 950 printer issupported by Atronic Hi(!)bititysoftware levels B1.2.1 andhigher. Do not use this printerwith A-Level and B1.1versions.

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Ithaca Epic 950 - Technical Data

Dimensions: Height: 67.5 mm (2.66")Width: 118 mm (4.66")Depth: 286 mm (11.25")Weigth: 1.7 kg (3.8 lbs)

Printer type: Fixed linear thermal head 2.44"Print speed: max. 125 mm/sec. (text mode, monochrome)Resolution: 203 x 203 dpi

Interface: Bi-directional, serial RS-232

Environmental conditionsOperating temperature range: 5° - 45°C (41° - 113°F)Storage temperature range: -10° - 50°C (14° - 122°F)Operating humidity range: 10% - 90% noncondensing

Power requirement: 24 V DC +/- 10%, max. 2.2 Amps

Ticket specification

Dimensions Width: 65 ± 1 mm (2.56 ± 0.03")Length: 156 ± 1 mm (6.14 ± 0.04")Thickness: 0.114 - 0.127 mm (4.5-5.0 mils)Weigth: 102 g/m² (27#)

Ticket type: Kanzaki TO-381N or approved equivalent (monochr.)Thermal sensitive layer facing downFan folded stack of 200 tickets

Ticket clearance

A minimum paper clearance of approx. 20 mm (0.75")is required above the printer's ticket bucket. Considerthis when installing online system equipment to amachine top box where a printer is installed.

20 mm

TECHNICAL DATA

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Remove loaded tickets

The Ithaca Epic 950 printer has two ways to removeunused tickets from the printer mechanism assembly.

• Unload tickets by opening the Ticket Cover• Unload tickets using the Feed Button

Unload tickets by opening the Ticket Cover

1.Pull the Inner Chassis away from the Outer Chas-sis until it stops in open position.

2.Lift and rotate the Ticket Cover backwards, towardsthe rear of the printer.

3.Remove all tickets from the ticket path and the tickettray and check for any debris.

4.Close the Ticket Cover.

5.Proceed with ticket loading procedure.

Unload tickets using the Feed Button

1.Pull the Inner Chassis away from the Outer Chas-sis until it stops in open position.

2.Seperate ticket currently loaded from the ticketstack and remove the ticket stack.

3.Press the Feed Button to eject the ticket.

4.Proceed with ticket loading procedure.

Ticket Cover

Feed Button

OPERATING

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OPERATING

Ticket loading procedure

1.Make sure that there is power to the printer.

2.Remove any loaded tickets remaining from the oldticket stack (see previous page).

3.Remove the tear off band from the new paper stackand place the paper stack into the ticket box.

The printable (blank) side has to face down.(even if otherwise stated on the paper itself).

The top of form mark has to be on the leadingedge of the ticket, facing upwards.

4. Insert the leading ticket into the printer mecha-nism. When the ticket is fed about 15 mm into themechanism, the printer automatically completes thefeeding.

5. If the printer has been slid out of the rack, makesure that the printer is closed.

6.The printer is ready for printing.

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Cleaning the printer

Use a soft brush to clean paper dust from inside theprinter and chassis area. The paper dust should alsobe removed from the sensor optics.

Cleaning the Print Head

If streaking on the printed ticket is evident, the ther-mal print head may need to be cleaned. This can bedone by inserting a thermal printer cleaning card.

1.Remove remaining tickets from the ticket path andcheck for any debris.

2.Close the Ticket Cover, if it has been opened.

3.Make sure that there is power to the printer.

4.Unpack a 2.5" x 6" Thermal Cleaning Card and in-sert it into the feed path. The cleaning card willautomatically be drawn into the feed path.

5.Open the cover and remove the cleaning card bygently pulling it back.

6.Repeat the process if necessary.

7.Properly dispose of used cleaning card.

Top-of-Form /Ticket Out Sensor

Ticket TakenSensor

Paper Low Sensor

OPERATING

Cover Open Switch

Ticket Burst Sensor

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Troubleshooting

Printer status LED / Bezel status

The Ithaca Epic 950 printer features a LED indicatorsystem that provides the condition of the printer byusing solid or blinking LEDs to communicate thestatus of the printer.

The following table lists the different LED indications.

Condition Ready LED Paper LED Open LED Fault LED

Unit Ready On Off Off Off

Cover Open On Off On Off

Chassis Open On Off Blink Off

Ticket Out On On Off Off

Ticket Low On Blink Off Off

Temperature error Blink Off Off Blink

Paper jam On Off Off Blink

RAM error 2-Blink Off Off On

Checksum error 4-Blink Off Off On

OPERATING

LED Panel

Printing a Selftest Ticket

The Epic 950 has the ability to print a pre-definedselt-test ticket, to test the normal functionality ofthe unit, and create a printout of the current printerconfiguration. To print a self-test ticket perform thefollowing steps:

1.Unrack the Inner Chassis

2.Open the Ticket Cover. Do not remove a currentlyloaded ticket.

3.Press and hold the Feed Button until the OpenLED goes out. Then release this button.

4.Close the Ticket Cover. The unit now starts to printthe self-test ticket.

5.Close the Inner Chassis to resume normal operation.

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Appendix

Electrical connections

Power and communication are supplied through theserial communications PCB located at the rear of theprinter. The interface connector is a 14 pin MolexMinifit Jr®.

The following table lists the pin connections.

Pin Function I/O

01 MRESET In02 Not connected -03 +12 V DC In04 Not connected -05 GND -06 +24 V DC -07 GND -08 +24 V DC -09 Bezel lamp / switched +24 V DC Out10 GND -11 RS-232 RXD In12 RS-232 TXD Out13 DTR Out14 RTS Out

Bezel lamp connector

Pin Function

01 Modulated +24 V DC02 Not connected03 GND

1 7

8 14

14 pin interface connector

Bezel lamp connector

3 12

APPENDIX

Rear of Printer

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DIP-Switch Setting

APPENDIX