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© 2016 IBM Corporation The Three Essential E’s of a Robo-Advisor Bharat Bhushan Industry Technical Leader, Banking and Financial Markets [email protected] _bharat_ fintechie.co.uk
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Three Essential Es of a Robo Advisor

Jan 08, 2017

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Page 1: Three Essential Es of a Robo Advisor

© 2016 IBM Corporation

The Three Essential E’s of a Robo-Advisor

Bharat Bhushan

Industry Technical Leader, Banking and Financial Markets

[email protected] _bharat_ fintechie.co.uk

Page 2: Three Essential Es of a Robo Advisor

22 © 2016 IBM Corporation

The Happiness Chart

6.60

6.80

7.00

7.20

7.40

7.60

7.80

8.00

16 - 19 20 - 24 25 - 29 30 - 34 35 - 39 40 - 44 45 - 49 50 - 54 55 - 59 60 - 64 65 - 69 70 - 74 75 - 79 80 - 84 85 - 90 90 andover

Source: http://www.neighbourhood.statistics.gov.uk/HTMLDocs/dvc146/wrapper.html

Page 3: Three Essential Es of a Robo Advisor

33 © 2016 IBM Corporation

6.60

6.80

7.00

7.20

7.40

7.60

7.80

8.00

16 - 19 20 - 24 25 - 29 30 - 34 35 - 39 40 - 44 45 - 49 50 - 54 55 - 59 60 - 64 65 - 69 70 - 74 75 - 79 80 - 84 85 - 90 90 andover

The Happiness Chart Vs. Individual Wealth

Source: http://www.neighbourhood.statistics.gov.uk/HTMLDocs/dvc146/wrapper.html

Wealth phases

Happiness

Page 4: Three Essential Es of a Robo Advisor

44 © 2016 IBM Corporation

Disruption with Digital

Access to all Investor Segments

A significant number of ‘underserved’ clients can now

access investment management services that were only

available to the rich.

Affordable and Transparent

A clear and ‘all inclusive’ tiered cost structure; customers

know exactly how much they will be paying for.

Digital Innovation

Design thinking techniques to develop world-class

systems of engagement; agile devOps; automating

and standardising business processes.

Page 5: Three Essential Es of a Robo Advisor

55 © 2016 IBM Corporation

Investment Scenarios and Advice

Customer Acquisition and Retention

Level of Human Contact

Page 6: Three Essential Es of a Robo Advisor

66 © 2016 IBM Corporation

Top three priorities

Page 7: Three Essential Es of a Robo Advisor

77 © 2016 IBM Corporation

Life Events and Planning

Page 8: Three Essential Es of a Robo Advisor

88 © 2016 IBM Corporation

Life Events and Planning

Page 9: Three Essential Es of a Robo Advisor

99 © 2016 IBM Corporation

Tools Available

Virtual RealityAugmented RealityScenario Modelling Cognitive Platforms

Emotional Intelligence Interactive Systems FinTechBig Data and Analytics

Page 10: Three Essential Es of a Robo Advisor

1010 © 2016 IBM Corporation

Periodic Table of Capabilities

Dialog Services

NPL Services

Relationship

Extraction

Services

Semantic Expansion

Services

Ingestion Services

Question Interceptor

Services

FactoidServices

PassageServices

DocumentServices

DefinitionServices

Entity Based

Services

Out of Bounds

Services

ProceduralServices

Answer Assembler

Services

Visualization

Services

Image Analytics

Video Services

Speech to Text

Services

Text to Speech

Services

Visualization

recommenda

tion services

Training Services

Smart Metadata

Services

Search Services

Spell Services

Type Ahead Services

Auto Complete

Services

Summarizations

Services

Machine Translation

Services

Language Identificatio

n Services

Concept Expansion

Services

Graph Services

Concept Maps

Services

Message Resonance

Services

PersonalityInsight

Services

Social Resonance

Services

Personalization

Services

Entity Compilation

Services

Text Analytics

Services

Concept Analytics

Services

Precision Analytics

Services

Interceptor Services

Deep Parser

Services

Ranking Services

Page 11: Three Essential Es of a Robo Advisor

1111 © 2016 IBM Corporation

APIs you can use

Natural Language Processing

Machine Learning

Question Analysis

Feature Engineering

Ontology Analysis

5

Question and

AnswerDirect responses to

users inquiries fueled by primary document

sources

Relationship

ExtractionIntelligently finds

relationships between

sentences components (nouns, verbs,

subjects, objects)

DialogEnable applications to use natural language

to respond and interact

with users

Alchemy

LanguageAnalyze text to

understand sentiment, keywords,

entities, high-level concepts and more

Personality

InsightsUnderstand and

engage users on their own term based on

their personalities and values

Concept InsightsLocate relevant

documents that may not directly mention

your query

Concept

ExpansionMaps euphemisms or

colloquial terms to

more commonly understood phrases

Language

TranslationIdentify language text

and dynamically

translate to another for specific domains

Tone AnalyzerUnderstand emotional, social and writing cues

from input text with suggestions for improvement

Document

ConversionConvert documents to HTML, Plain Text, List

of Answer Units

needed by Watson Services

Natural Language

ClassifierEasily create machine

learning, natural language interfaces

Retrieve and RankCombine search and

machine learning

algorithms to enhance information retrieval

Alchemy VisionIntegrate image

cognition to understand a

picture’s content and context

Visual InsightsEnhance customer

view through insights

extracted from analysis of online

photos and videos

AlchemyData

NewsIntegrate image

cognition to understand a picture’s

content and context

Tradeoff

Analytics

Make better choices under multiple

conflicting goals with smart visualizations

& recommendations

Visual

Recognition Analyzes the visual

appearance of images or video

frames to understand what is happening

Speech to Text Provides highly

accurate, low latency speech recognition

capabilities

Text to Speech

Synthesizes

natural-sounding

speech f rom text

Author ExtractionKeyword Extraction

Feed Detection

TaxonomyFace Detection

Answer GenerationQ&A Qualification

Knowledge GraphRisk Stratification

Policy Identification

Knowledge CanvasFusion Q&A

Emotion AnalysisCase Evaluation

Entity ExtractionLanguage DetectionImage Link Extraction

Text ExtractionStatistical Dialog

Concept Tagging

Sentiment AnalysisImage Tagging

Answer Generation

Knowledge StudioVideo Augmentation

Usage Insights

Factoid PipelineDecision Support

Decision Optimization

Criteria ClassificationKnowledge Canvas

Easy Adaptation

Language

Speech

Vision

Data Insights

Coming soon

The Watson that competed

on Jeopardy! in 2011

comprised what is now a

single API - Q&A - built on

five underlying

technologies.

Since then, Watson has

grown to a family of 28

APIs.

By the end of 2016, there will

be nearly 50 Watson APIs -

with more added every year

https://ibm.biz/BdHDyT

Page 12: Three Essential Es of a Robo Advisor

1212 © 2016 IBM Corporation

Effects on Investors

Many more “Aha” Moments

Share data

Trust

Investments£

Personal experience

Educated Engaged Enlightened

Page 13: Three Essential Es of a Robo Advisor

1313 © 2016 IBM Corporation

Effects on Your Business

Scale, Growth and Profitability

Visibility and Insight

Best Actions

New offerings, Products and Partnerships

Richer Datasets

Page 14: Three Essential Es of a Robo Advisor

1414 © 2016 IBM Corporation

Examples

CES 2016 IBM Keynote

Page 15: Three Essential Es of a Robo Advisor

1515 © 2016 IBM Corporation

https://ibm.biz/BdHCGz https://cognitoys.com

IBM World of Watson YouTube

Page 16: Three Essential Es of a Robo Advisor

1616 © 2016 IBM Corporation