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THREE ESSAYS ON INNOVATION DYNAMICS: CATEGORY EMERGENCE,
COMMERCIALIZATION, AND ETHICAL GOVERNANCE OF INNOVATION
A dissertation submitted in partial fulfillment of the requirements for the degree of
PHD IN BUSINESS ADMINISTRATION
FROM
ESSEC BUSINESS SCHOOL
and for the degree of
DOCTEUR EN SCIENCES DE GESTION
DE L’ECOLE DOCTORALE
«ECONOMIE, MANAGEMENT, MATHEMATIQUES, PHYSIQUE ET SCIENCES INFORMATIQUES»
ED 405
UNIVERSITE PARIS-SEINE
Presented and defended publicly on 21 January 2020 by
Subhadeep DATTA
JURY
Stoyan V. SGOUREV Supervisor
Professor, ESSEC Business School (Cergy, France)
Anca METIU Examiner /
Committee
Chair
Professor, ESSEC Business School (Cergy, France)
Philip MEISSNER Referee Professor, ESCP Europe Business School (Berlin, Germany)
Marco BOTTURA Referee
Associate Professor, EDC Paris Business School (Paris,
France)
Kevyn YONG Examiner Chief Learning Officer, Singapore Institute of Management
(Singapore)
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Table of contents
Introduction………………………………………………………………………………...3
Essay one……………………………………………………………………………………8
References – essay one…………………………………………………………….41
Appendix – essay one………………………………………………………………53
Essay two……………………………………………………………………………………59
References – essay two……………………………………………………………..82
Appendix – essay two………………………………………………………………91
Essay three………………………………………………………………………………….93
References – essay three…………………………………………………………..115
Appendix – essay three……………………………………………………………122
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Introduction
Three essays on innovation dynamics: category emergence, commercialization, and
ethical governance of innovation
Subhadeep DATTA
ESSEC Business School
This dissertation contains three essays on the theme of industry-level innovation and
different aspects of innovation. The essays contribute to the literatures of institutional theory,
categories, commercialization, evaluation, responsible innovation, and governance of
innovation. Over the past few decades, the world has observed a wave of commercialization
which has changed the way many actions are performed. One of the key features has been that
of the state relinquishing its control over many activities that are now performed in the market.
This wave of commercialization has given rise to some unique and innovative forms of
organization within existing industries. Some of the outcomes of these innovative forms of
organizations are the emergence of new categories, hybridization of existing categories,
tensions between various stakeholders because of the hybridizations, emergence of new
performance evaluation systems, and new questions being raised on ethical and moral grounds
concerning the application of such innovations. In this dissertation I have attempted to address
some of these aforementioned aspects of industry-level innovation.
Essay one studies the mechanism commercialization of cultural industries in the
context of sports. More specifically, I look into the emergence of a new commercially
motivated cricket league in India called the Indian Premier League (IPL). Deviations from
existing paradigms can produce dramatic outcomes - both positive and negative, and history is
full of such accounts. Vincent van Gogh developed a radically new artistic style but could sell
only one painting during his lifetime. Whereas, another deviant painting in the early 20th
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century, that was initially dismissed by its audience as “cataclysm”, went on to become one of
the most widely recognized artworks of the 20th century that started the cubist movement. The
painting in question was Les Demoiselles d’Avignon and the name of the artist was Pablo
Picasso (for details see Sgourev, 2013). Similarly, the sport of cricket in India went through a
radical transformation with the introduction of the franchisee based, commercially motivated,
and radically designed IPL in 2008. Initially, the league was subject to criticism from various
quarters as “vulgar” and “not cricket”. However, in a matter of just ten years, the IPL has gone
on to become the sixth most watch sports league in the world. Despite the predominance of
commercialization, our understanding of the mechanisms through which commercialization
happens is fairly limited. Furthermore, commercialization of cultural industries has been
completely ignored by extant works in this field. In this study, I propose a two-stage model of
commercialization and posit that commercialization happens through a mechanism of layover
of an exogenous, alien (institutional) logic on an incumbent logic, and that the incoming logic
becomes more dominant in micro-mechanisms of the commercialized category / industry like
performance evaluation. I also validate this econometrically using salary data of cricket players
in the IPL.
Essay two builds up on essay one and sheds light on the mechanisms through which
new categories emerge because of commercialization of industries. Most studies on the process
of categorization focus on the downstream side of categories and their impact on organizational
performance. The formative processes of categories have historically received limited
scholarly attention. Literature suggests that borrowing external categorical codes from other
domains is a mechanism through which new categories are created. But the exact nature of the
borrowing, that is, which codes are borrowed, and if the process is random or strategic, is still
not clearly understood. I address this gap by studying a new commercially motivated soccer
league in India, called the Indian Super League (ISL) that started in 2014 after the tremendous
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commercial success of the IPL. Econometric analysis of data on player evaluation at the ISL
suggests that the ISL borrowed its codes from the IPL, and only those codes were borrowed
that led to the commercial success of IPL. In the IPL, the clubs are owned by Bollywood stars
and industry leaders, who bring in the entertainment (institutional) logic in the domain of
sports, which leads to the sport’s commercialization. In the case of the ISL, the clubs are owned
by Bollywood stars, industry leaders, as well as famous Indian cricketers, who bring in similar
sets of entertainment logics in the ISL, which they borrow from the IPL. Thus, this study
enriches the borrowing mechanism of category formation by elaborating the mechanism in
greater detail.
Essay three also focuses on innovation, albeit a different aspect of innovation – the
ethical aspect. Innovation is a key driver of the economic performance of firms and the
development of national economies. However, many innovation projects raise serious ethical
questions which must be handled to minimize the negative impacts of such innovation. Extant
research has paid limited attention to how such ethical questions are handled by relevant
stakeholders. I address this gap by drawing on the concepts of “responsible innovation” and
“effectuation” with an aim to propose a process model of ethical governance of such projects.
This would help us understand how the principles of sustainability and responsibility are
applied and what practices reduce the potential negative impacts in radical innovation projects.
I focus exclusively on projects in the domain of artificial intelligence.
Throughout the entire duration of my studies that resulted in these three essays, I tried
by best to reinforce my intuitions about the studied phenomena with thorough examinations of
the literature and diligent analysis of objective data to arrive at the conclusions. The hope is to
contribute, even if in a minor, humble way, to the ocean of literature that has enriched
management and organization theory over the past several decades. My introduction to my
dissertation would be incomplete if I fail to mention the amazing guidance and support that I
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have received from my advisor, Prof. Stoyan V. Sgourev. My development as a scholar at
ESSEC was predominantly because of Stoyan’s support both in my professional endeavors and
my personal struggles. He always showed confidence in my abilities as a scholar. I discussed
with him my plans with respect to teaching in various programs once I start my academic
career, and I will be eternally indebted to him for helping me develop those needed skills by
letting me teach several sessions in his courses at the Grande Ecole and the global MBA levels
at ESSEC. He has been a great mentor and an even greater friend, and I sincerely hope that we
will continue to work together in the future on projects that are of interest to both of us.
Equally significant was the nurturing mentorship that I have received from Dr. Kevyn
Yong. Kevyn and I had started discussing about working together on a project when I met him
for the first time in an elective course that he was teaching us. I am extremely happy that we
finally managed to do so, and that work is part of my dissertation. We have big plans regarding
this project and I sincerely hope that eventually we will be able to make it a home run. Also,
during my visit to the Singapore campus of ESSEC, I felt at home predominantly because of
Kevyn’s hospitality as the Dean of the Singapore campus at that time. My sincere gratitude to
him for being an amazing mentor and helping me develop my skills as a teacher by letting me
sit in his executive education classes.
I would also like to thank Dr. Brandon Lee, who hosted me at the Melbourne Business
School during my stay there as a visiting PhD scholar, Dr. Jan Lepoutre for our discussions on
emerging markets which gave me several ideas while writing my dissertation, Dr. Elisa Operti,
Dr. Anca Metiu, Dr. Raymond-Alain Thietart, and Dr. Gilles van Wijk for their outstanding
mentorship at ESSEC.
I would be doing unforgivable injustice if I fail to mention the support that the PhD
office at ESSEC has given me from behind the scene. I am eternally thankful to Mrs. Lina
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Prevost and Mrs. Christine Gil, who were always there to find solutions to every administrative
issue that came up in the past five years.
Last but not the least, I would like to thank my amazing family and friends, as without
them, I would not have ever been able to cross the finish line of the PhD marathon.
With gratitude,
Subhadeep DATTA
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Essay One
Wicket game: The commercialization of cricket in India and its impact on performance
evaluation of professional cricketers
Abstract
Commercialization is a widespread phenomenon and yet, relatively little is known
about the mechanisms of commercialization, particularly that of the cultural industries. I
address that gap in this paper by studying the evolution of cricket in India, leading to its
eventual commercialization. In doing so, I propose a two-stage model of commercialization
and highlight the roles that institutional entrepreneurs play in those respective stages.
Furthermore, I uncover the mechanism of commercialization through econometric analysis of
the salaries of cricket players at the franchisee-based cricket league called the Indian Premier
League. I demonstrate that commercialization predominantly happens by the layover of new
institutional logics over erstwhile logics and that the overlaying logic becomes dominant driver
of evaluation in the changed markets. Subsequently, the paper contributes to the literatures of
commercialization, institutional logics, and evaluation.
Keywords : Commercialization, cultural industries, cricket, institutional logics, evaluation
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Introduction
The past few decades have seen a gradual increase in the phenomenon of
commercialization in various domains and industries. Commercialization has led to the
development of new market structures and organizational forms. In these new forms, the
domains are characterized by the simultaneous existence of multiple, often conflicting
institutional logics (e.g. Kallio et al., 2016). Most studies in this vein, investigate the
commercialization of commodities. Commercialization of cultural industries like sports, arts,
and academia have received only limited scholarly attention (see Lawrence & Phillips, 2002).
Cultural industries are unique as the mechanisms of commercialization of such domains are
different from what is observed in traditional industries. The predominant scholarly focus on
the commercialization of traditional industries has enriched relevant theories in this domain,
but such theories are limited in understanding the various challenges and mechanisms of the
commercialization of cultural industries (Lawrence & Phillips, 2002). Recent literature has
revised and extended the definition of cultural industries to include professional sport in its
purview (Hirsch, 2000, p. 359). Subsequently, this paper fills the identified conceptual gap by
studying the evolution and eventual commercialization of the sport of cricket in India. This
paper fills that conceptual gap by studying the commercialization of cricket in India in the
context of the newly created franchisee based cricket league called the Indian Premier League
(IPL).
The study is motivated by the key research questions: What is commercialization? How
does it happen in cultural industries? Extant research in this vein suggests the “overlaying of
logics” as an expression of commercialization (e.g. Sgourev, 2018; Kallio et al., 2016). But
most studies fall short in explaining the process from a dynamic perspective. I analyze relevant
literature and study the evolution of cricket in India from the pre-independence times, when
cricket used to be governed by the erstwhile codes of the upper-class Victorian elites to the
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present day, when cricket is dominated by commercially motivated logics. Subsequently, I
propose a two-stage model of commercialization of cricket in India, where the erstwhile
cultural artefact of cricket was first converted into a mass commodity through strategic political
rewiring. This mass-product underwent a second phase of rewiring through a symbiotic nexus
with Bollywood, that led to the eventual commercialization of the sport in India.
I find that in new hybrid-like market structures, multiple logics do not get overlaid
magically. The process of overlaying of logics takes time, is orchestrated by institutional
entrepreneurs, and is aided by favorable market conditions. Furthermore, evaluations in these
hybrid, commercial artefacts are dominated by the once-alien, overlaying logic rather than the
underlying, original logic. I validate this econometrically by studying the remuneration of
cricket players at the IPL over the time period 2008-2017. I find that evaluation of the cricketers
is mostly influenced by ascriptive factors like media visibility and demography. Cricketers,
particularly Indian cricketers with the highest media visibility attract the highest remuneration
in this study. In absolute terms, this may be interpreted as bias or discrimination. But this kind
of “apparent bias” makes perfect sense and is logically explainable in the light of
commercialization. I argue that commercialization of cricket in India happens through the
overlaying of the entertainment logics over the athletic logics of the erstwhile sport. These
entertainment logics are brought into the evaluation by the Bollywood stars, who own teams in
the tournament. In Bollywood, and in the film industry in general, visibility is a key
determinant of evaluation and remuneration. I observe the same mechanisms of evaluation in
the data from cricket.
Thus, this paper contributes to the literature of commercialization and institutional
logics by detailing the mechanism of logics overlay though which commercialization happens
in cultural industries, particularly in the domain of sports. Furthermore, unlike most studies in
commercialization, which investigate the effect of commercialization of performance and the
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development of new performance measures and new performance management systems, I look
into the effect of commercialization on evaluation. Thus, the paper also contributes by linking
the two previously disparate literatures of institutional logics and evaluation.
Theoretical background
Mechanisms of commercialization
Over the past several decades, there has been a gradual emergence of commercialization
which has resulted in marked differences in the ways certain market activities are performed.
Activities, which were previously controlled by the state, are now being performed in the
market, which has witnessed the emergence of non-state private players (Keohane & Nye,
2001). In the process, the state lost or relinquished its control over such activities. The impact
of commercialization and open market dynamics also started to be observed in varied cultural
domains like arts (e.g. Sgourev, 2018), academia (e.g. Kallio et al., 2016), and sports (e.g. Celik
& Ince-Yenilmez, 2017). Commercialization of these domains have led to the development of
new hybrid organizational and market structures, where the domains are being orchestrated by
the simultaneous existence of multiple, often conflicting institutional logics. Even cultural
industries have not escaped the wave of commercialization. Cultural products are embedded in
our societal structures and are “consumed in an act of interpretation rather than being used in
some practical way to solve some practical problem” (Lawrence & Phillips, 2002: 431). The
uniqueness of commercialization of cultural industries is that, the management and
commercialization of such products are concerned more about the sustenance of the symbolic
aspects than about production efficiency of those products. In other words, the mechanisms of
commercialization for such products aren’t the same as those observed in the
commercialization of commodities, which follows the standard S-curve of the industry
development life-cycle. In traditional industries, products and commodities are phased out as
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the market demand changes because of commercialization and new products and commodities
are introduced in the markets. But in cultural industries, it is practically impossible to phase
out an erstwhile product or artifact. For example, it is impossible to phase out academia, or a
particular form of art, or a particular sport. How does, then, commercialization happen in such
cultural industries? Who brings about commercialization in such industries and how?
Traditional management research is yet to look into such mechanisms in greater detail and there
is a major void in the knowledge repository in this vein. This skewed scholarly focus on the
commercialization of traditional industries has enriched relevant theories in this domain, but
such theories are limited in understanding the various challenges and mechanisms of the
commercialization of cultural products (Lawrence & Phillips, 2002).
The process of commercialization exerts a powerful influence across a variety of market
domains. One of its most salient influences is observed in the creation of new market structures
and organizational forms and the re-shaping of existing structures and forms (e.g., Garcia-
Parpet, 2007; Huault & Rainelli-Weiss, 2011; Glaser, Fiss, & Kennedy, 2016). Most of the
studies in this vein build on previous work regarding how the expansion of markets happen in
areas that were previously not influenced by market relationships (Zelizer, 1979; Carruthers &
Stinchcombe, 1999; Garcia-Parpet, 2007). Aspers (2013) observes that there are three
prerequisites for the construction of new markets: an agreement about what the market is about
(i.e., what kind of product or service is exchanged), how things are done in the market (i.e., the
culture surrounding market transactions), and how the economic worth of the offer is
determined (e.g., by haggling, bargaining, fixed prices, auctions, etc.) (see also Ahrne, Aspers,
& Brunsson, 2015). Building on these bedrocks of market creation, a number of prior studies
have looked into the ways new market categories emerge (e.g., Rao, Monin, & Durand, 2003;
Kennedy, 2008; Khaire & Wadhwani, 2010) and how shared meanings among audiences
orchestrate market creation (e.g., Koçak, Hannan, & Hsu, 2014; Navis & Glynn, 2010).
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In the specific case of commercialization of cultural industries, or similar industries,
the new post-commercialization market and organizational forms often portray the co-
existence of multiple institutional logics. Extant research has arrived at divergent conclusions
regarding the consequences of logic multiplicity (Besharov & Smith, 2014). Some scholars
associate the existence of multiple logics in organizations with conflict (Battilana & Dorado,
2010; Zilber,2002). However, others have found cases of logic coexistence (McPherson &
Sauder, 2013) and logic blending (Binder, 2007). Furthermore, some scholars argue that the
presence of multiple logics can hinder performance and even lead to organizational failure
(Tracey, Phillips, & Jarvis, 2011). Contrasting cases also lead to the inference that logic
multiplicity could make organizations more sustainable and innovative (Jay, 2012; Kraatz &
Block, 2008). Each institutional logic represents a distinct set of values and principles from
various realms of our socio-cultural existence. However, when logics overlap, actors often
draw on multiple logics both from across and within social domains (Friedland & Alford,
1991). Subsequently, some studies demonstrate the replacement of one logic by another
(Thornton, 2004), while others describe a blending process, which is characterized by the
combination of the different elements of multiple logics into a new one (Stark, 1996). Still
others highlight a process of assimilation in which elements of one logic are subsumed within
those of another (Murray, 2010; Townley, 1997).
Institutional logics
The concept of institutional logics was put forward by Alford & Friedland (1985). They
used the term logics to describe the practices and beliefs that are integral parts of institutions
of modern western societies (Thornton & Ocasio, 2008). The concept was further developed
and was used to explore the interrelationships between organizations, society and individuals
by Friedland & Alford (1991). In their working paper that reviews the literature on institutional
logics, Haveman and Gualtieri define logics as “systems of cultural elements (values, beliefs,
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and normative expectations) by which people, groups, and organizations make sense of and
evaluate their everyday activities and organize those activities in time and space” (Haveman &
Gualtieri, 2017: 2). This definition of logics encompasses organizational and markets structures
and help us understand how organizations and markets function.
Logics shape behavior by setting expectations for social relationships (Goodrick &
Reay, 2011). Research on the influence of logics on behavior shows that behavior, guided by
logics, helps to maintain consistency within a field (Scott, 2008). For example, Goodrick
(2002) demonstrated that a rise in empirical research in management education resulted from
a shift in logics from vocational to scientific. It has also been found that there is an association
between different logics and the types of actors and geographical communities (Goodrick &
Reay, 2011). For example, physicians are guided by the professional logic while health-care
managers are guided by corporate logic (Reay & Hinings, 2009).
In recent times, we observe market structures being changed by various factors and
these changes result in organizational forms that sport two conflicting institutional logics
within the organizational core (e.g., Battilana & Dorado, 2010; Jay, 2012; Pache & Santos,
2013). Social enterprises combine elements of social welfare, development, or sustainability
logics with elements of market or corporate logics (Smith, Gonin, & Besharov, 2013). The
phenomenon of hybridization can also be viewed as the phenomena of category straddling, as
highlighted in the literature on categories. Category straddling essentially refers to an
organization trying to imbibe characteristics from multiple categories, which, for all practical
purposes is the combination of conflicting institutional logics in an organization.
Extant literature has highlighted the negative effects of category straddling or
hybridization, where such organizations are evaluated negatively by their audience (e.g. Alexy
& George, 2013; Hannan, 2010; Hannan, Polos, & Carroll, 2011; Zuckerman, 1999). The
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literature proposes three reasons for this negativity (Durand & Paolella, 2013). First, category
straddling or hybridization impacts identities, which become less focused in the eye of the
audience and hence is less appreciated (Negro, Hannan & Rao, 2010). Second, such behavior
is believed to have a negative impact on organizational capabilities because of their
membership in multiple categories or their incorporation of multiple institutional logics (Hsu,
2006). Finally, straddling impacts the evaluation of organizations by audiences, whose
evaluation capacities are overstrained (Zuckerman, 1999).
Greenwood et al. (2011: 332) conclude that most studies implicitly assume that logics
are “inherently incompatible”. This is illustrated by their own definition of institutional
complexity as situations where organizations are confronted with ‘incompatible prescriptions
from multiple institutional logics’ (Greenwood et al., 2011: 318). However, there are
indications that multiple logics can coexist and maybe even be combined within an
organization or an organizational practice: so-called hybrids (e.g. Battilana & Dorado, 2010;
Dunn & Jones, 2010). A hybrid is an organization that combines different institutional logics
(Battilana & Dorado, 2010).
In recent times, such category straddling and hybridity is often necessitated by the
importation of market logics and the reshaping of markets as a result of entrepreneuring, and
even rewarded rather than penalized. Accordingly, novel market structures and business
models are developed, legitimized, institutionalized and diffused. This is evident in the past
few decades with the rapid commercialization of cultural industries like academia, arts, and
sports.
Commercialization of academia
Free-market policies started being applied in the domain of higher education since the
1990s (Aarrevaara, Dobson, & Elander, 2009). Subsequently, academia is started to be more
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market oriented and marketized (Czarniawska & Genell, 2002). It is now considered normal
for educational service providers to enter into competition with each other (Engwall, 2007) and
to market themselves to prospective customers (Ng & Forbes, 2009). On one hand, they are
expected to meet globally set quality standards, while on the other they need to differentiate
themselves from competition (Kallio et al., 2016). In an attempt to conform with these new set
of logics, educational institutions systematically started to clarify their strategic goals
(Patterson, 2001) and to exercise commensurate marketing and management strategies in order
to create favorable perceptions among stakeholders (Aspara et al., 2014; Chapleo, 2010;
Lowrie, 2007; Waeraas & Solbakk, 2009). They also started to introduce novel academic career
systems to attract top talents from all over the globe (Herbert & Tienari, 2013).
This hybridity of the academic vocation, marked by the coexistence of managerial and
educational institutional logics, has been observed in United Kingdom (Chandler, Barry, &
Clark, 2002), the Netherlands (Sousa, de Nijs, & Hendriks, 2010), the Nordic countries
(Czarniawska & Genell, 2002), Germany (Teichler, 2011) and France (Boitier & Reviere,
2013). Of course, there are local variations in the way and the pace such commercialization of
the academic vocation has happened in different countries (Czarniawska & Genell, 2002).
Nonetheless, research has established that overall transformation has been extremely similar in
the western countries and beyond (Wedlin, 2008). Such commercialization has resulted in the
“commodification” (Willmott, 1995) or “McDonaldization” of higher education (Parker &
Jary, 1995), where universities are run like businesses (Chandler et al., 2002; Parker, 2014).
The nature of the work and performance evaluation of academics in universities are
also starting to change and are getting influenced by the strategic goals that are set for the
respective universities (Patterson, 2001; Sousa et al., 2010). Close connections of academics
with business and industry, in addition to carrying out usual academic responsibilities, is
gaining more and more salience (Henkel, 2005). New performance evaluation systems are
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being introduced that measure performance in terms of value creation. Such systems are
changing the logics of academic work in general and also the individuals who do such work
(Marginson, 2008; ter Bogt & Scapens, 2012; Ylijoki, 2005). The intention is to compare how
the university compares with competitors, whether it manages to acquire relevant
accreditations and where it stands in various university rankings (Wedlin, 2008). Overall, the
educational institutions and academics are now governed by new institutional logics, that root
for competition and short-term results rather than collegiality and academic discussion (Kallio
et al., 2016).
Commercialization of arts
The domain of arts has also been commercialized in similar lines. In the field of arts, it
is often believed that money and arts are orthogonal, and that money belittles the aesthetic
value of arts (Velthuis, 2003). The worlds of arts and market forces were often deemed to be
hostile to one another (Bourdieu, 1996). However, in current times, artworks fetch record prices
at auctions. This corroborates the apparently irreversible invasion of money in the domain of
arts and the burgeoning “commodification” or “financialization” of arts (Boll, 2011; Horowitz,
2014). This ever-increasing domination of art by market forces (e.g., Harouel, 2015) is
manifested by the growing interest of investors and bankers in collecting arts (Sgourev, 2018),
by the explosive rise of prices for art of debatable quality, and the diffusion speculation in the
determination of art prices, a practice, that has its origins in the financial markets (Horowitz,
2014).
The practice of speculation to determine art prices opens up the opportunity to create
new market categories rather than exploiting existing ones (Sgourev, 2018). Literature has
identified a bidirectional relationship between the artistic value and the monetary value of
artworks. The traditional mechanism, where the artistic value is expressed as a function of
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money is termed as monetization. In this mechanism, the artwork in question is deemed as an
investment artefact or is exploited as a source of income (e.g. Horowitz, 2014). The second
mechanism, “Monet-ization”, is a reverse one where experimental, dubious artwork is imbued
with desirable artistic qualities and the corresponding monetary resources are overlaid with
artistic meaning (Sgourev, 2018).
Commercialization of sports
Another salient cultural industry that has been affected by the wave of
commercialization, is sports. Commercialization of sports can be broadly defined as the
invasion and involvement of organizations of commercial interest in the domain of sports,
which is largely governed by independent, non-commercial bodies or boards. Such boards,
although not always governmental, function in many respects as typical bureaucratic state-like
organizations. They subscribe to values which are very different from the values that the
commercial organizations subscribe to. Commercialization takes place through two broad
mechanisms (Yeravdekar, 2013). First, the relationship between an organization and its
members may transform. This is a purely internal mode of commercialization where the nature
of an organizations essentially changes through internal amendments. Second,
commercialization can take place when external commercial organizations collaborate with
non-commercial organizations (e.g. the boards governing sports) to design, create and finance
the production of a collective output. The collective output usually consists of values that are
jointly subscribed to and shared by the two collaborating bodies. Some of the early models of
commercialization like the ones proposed by James (1983) and Schiff & Weisbrod (1991) posit
that commercialization is usually a product driven phenomenon and the associated markets are
usually governed by external forces. While the product is consumer-centric, it is designed by
market participants and satisfies commercial interests.
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Evolution of cricket in India and its subsequent commercialization
Changes in the domain of cultural industries is often led by institutional entrepreneurs
or interpretive activists (Qureshi, Kistruck, & Bhatt, 2016) who have the “symbolic power”
(Bourdieu, 1991) to impose their own interpretations of the cultural object on others.
Stamatov’s account of how interpretive activists used symbolism and formal codes of Verdi’s
operas to politicize a cultural artifact is a salient example (Stamatov, 2002). Institutional
entrepreneurs are defined as “change agents who, whether or not they initially intended to
change their institutional environment, initiate, and actively participate in the implementation
of changes that diverge from existing institutions” (Battilana, Leca, & Boxenbaum, 2009, p.
70). In the following sections, I will uncover the roles played by two such institutional
entrepreneurs or interpretive activists, who changed the status-quo of cricket and let to the
commercialization of the sport in India.
The context of this study is the game of cricket, a franchisee-based cricket league in
India in particular, called the Indian Premier League (IPL). Cricket is a team sport, which
originated in 16th century England and diffused throughout the British Empire in the 19th
century. Cricket has historically been played in several formats. The “test” matches last upto
five days. To do away with the boredom of a five-day game, the more exciting “one-day”
matches were introduced in the late 20th century. The first documented international one day
game was played between Australia and England in the January of 1971. An even shorter
version of the game, called the “Twenty20” or “T20” was introduced in 2003. The first T20
matches were played among the different county teams in England. However, because of the
popularity, this version of the game soon spread to other parts of the world and the first
international T20 match was played between Australia and New Zealand in 2005. A T20 match
is very similar to the one-day match but is a much-shortened version. Traditionally billed as
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an upper-class sport, it has gained immense popularity in India. The evolution of the sport in
India since the colonial times has been rather dramatic.
Phase 1 – indigenization of a foreign cultural artefact into a local mass-sport
Cricket used to be a symbol of Victorian elitism of the English upper class and was
often used to communicate those upper-class values to the English gentlemen (Appadurai,
1995, 2015). In most times of the colonial history, cricket had remained as a segregates sport
in India. The access to the sport and the facilities where the sports could be played was limited
to the British elites and the high-ranking British officers and soldiers stationed in India. The
only Indians who had access to the sport were the crème-de-la-crème of the Indian society –
the princes and the high-ranking government officials (Cashman, 1980; Appadurai, 2015).
During the cricket matches, the English and the Indians played on opposite teams, if they
played together at all. It has been established in literature that in the time period between 1870
and 1930, which is often termed as the high period of the British Raj in colonial India, cricket
was used as an instrument by the Indian princes to ingratiate themselves to the British
authorities, who, in turn, saw cricket as a means for disciplining the Orientals (Appadurai,
2015).
Cricket in this form could never have been commercialized. Had cricket in India
remained within the purview of the elite upper class, the size of that market would not have
been attractive for exploitation by market forces. In this vein, a relatable analogy with English
cricket can be drawn here. In England, cricket continued to retain its aura as an artefact of the
upper-class elites. For sure, the definition of elitism has evolved over time and English cricket
is accessible by the non-upper classes too. However, cricket in England never had the mass
appeal as football (soccer) did. A salient question here is, what happened in India that paved
the road to commercialization of Indian cricket? The answer lies in the underlying sentiments
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of the freedom movement in India, the subsequent urbanization, the role of media, and the
patronage by corporate houses.
The first stage of cricket becoming a mass sport in India started even before the
nationalist freedom movement led by Gandhi and other prominent Indian leaders became
mainstream. Many Indian princes would have their own teams and those princes would often
recruit coaches from England and Australia, who in turn, would train Indians to acquire
cricketing skills. That was the only way through which small-town Indian boys could enter into
the elite domain of cricket (see Appadurai, 2015). Thus, a cadre of non-elite cricketers were
produced in India who were Indians and who felt that they were genuine cricketers. I argue that
the diffusion of cricket into the working-class Indian segments started happening from that
stage onwards.
Literature suggest that towards the end of the 19th century and the beginning of the 20th
century, the development and diffusion of cricket in India happened under the patronage of
independent promoters. The Indian National Congress (INC) party, which was committed to
the idea of a free nation state was large aloof from the sport and its development (see Appadurai
2015). Cricket started gaining more and more traction in India towards the first three decades
of the 20th century. This time period coincided with the phase when the nationalist movement
against the British under the INC and led by Gandhi was also gaining momentum. Cricket
emerged as a means for the INC to unite the fragmented nation and achieve a bigger end of
gaining independence from the British Raj, by influencing the ordinary lives of young Indians.
There are documents which state how Indian young boys were prevented from playing on a
cricket field in the city of Nagpur during the 1930s, and how local influential politicians, who
were also ardent followers of Gandhi, intervened with a senior British official in Nagpur and
got the boys the right to use the field for playing cricket when it was not in official use (see
Salve, 1987). Such political interventions utilized the undercurrent of public outrage for being
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kept away from public spaces and turned cricket into a “spice” that would add nationalist flavor
to their resentment. Thus, the nationalist movement did the groundwork for creating a
magnanimous market, which would be exploited by market forces in the future and lead to the
commercialization of cricket in India. The period after India gained independence from the
British Raj saw a trend of rapid urbanization. The government adopted mixed economic
policies and more and more jobs started getting created in the cities which instigated more
people to move to urban areas from the villages. With the Indians getting used to a new kind
of lifestyle, the media and the patronage of corporate houses also contributed substantially to
the diffusion and indigenization of cricket in the subsequent years.
Cricket commentaries that were aired by the All-India Radio (AIR) in the 1930s were
exclusively in English. However, starting in the 1960s, the AIR broadcasted cricket
commentaries in the local languages of Hindi, Tamil, and Bengali in addition to English
(Cashman, 1980). I argue that multilingual radio commentary orchestrated the adoption of
cricket even in the remotest corners of India and helped gain an audience among the masses.
Radios were widely available in India and attracted large audiences at train stations and other
public places. Commentaries on radio in local language helped Indians, even in remote villages,
to understand and absorb the English terminologies of the sport (see Appadurai, 2015). The
reach and interest increased much more with the introduction of television and with cricket
matches getting telecasted into the drawing rooms of the Indians.
Corporate houses in India would recruit young, talented players and keep them in their
rolls. These players would play for those corporate teams in various domestic tournaments.
This practice benefitted the corporates, the players and the nation as a whole in three main
ways. First, the infrastructural support of the corporate houses ensured that the players got
enough freedom to maintain their practice schedules to stay in form. Furthermore, the players
were assured of regular income as employees even after their cricketing careers were over.
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Second, the corporate houses with the better players performed extremely well in the domestic
tournaments, which increased their visibility among the talent pool. Finally, the
aforementioned visibility succeeded in drawing talented players from semi-urban and rural
regions, thereby adding substantially to the development of social capital in those regions. On
the other hand, the state was able to reap profits from generating national sentiments about the
sport from relatively meager investments on accounts of infrastructure development and social
capital (see Appadurai, 2015). Thus, cricket, which once used to be the cultural relic of the
upper-class British elites, got transformed into a sport for the masses in India. Once the
government decided to migrate to a free market model in 1990, it was only a matter of time
before market forces exploited this huge, “fertilized” market to reap financial benefits. It was
only then, that cricket got truly commercialized in India, and the corporate houses and
Bollywood (the Mumbai based Hindi film industry) played major roles in that story.
Phase 2 – exploitation of a ready market through commercialization by a cricket-Bollywood
nexus
Cricket in India is controlled by the Board of Control for Cricket in India (BCCI). The
governing bodies of cricket in the cricket playing nations have experimented with new forms
of the game in the last four decades to make the game more interesting for the audience and to
make it more media-friendly. In India, this experiment culminated with the design of Indian
Premier League (IPL) in 2008 by Lalit Modi, one of the most influential figures in the
management of the BCCI. Modi, a businessman himself, saw the tremendous financial
opportunity that could be created by exploiting the cricket savvy market in India. Prior to the
design of the IPL, Modi had resulted a seven-fold increase in the revenues of BCCI through
various initiatives between 2005 and 2008 (Wade, 2008). Although BCCI is an independent
body in terms of its affiliation with the state, it used to resemble the state in the way it
functioned until 2008. However, with the conceptualization of the IPL, the rigid boundaries
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between the state-like controlling board and the market blurred. As the plans of the IPL were
being conceptualized, neither the Government of India nor any of its ministries raised any
objection (Gupta, 2010). Under the stewardship of Modi, cricket ceased to be treated just as a
sport; it got repackaged as a commercial product, heavily influenced by the industries that were
associated with the league. As noted by Moran (2003, p. 88), this phenomenon represented “the
increasing colonization of sport by the market”. This “colonization” involved much more than
just selling the activity. It transformed the way cricket was organized and even played and the
formerly regulated, board controlled eco-system gave way to deregulated market dynamism.
Despite initial doubts expressed by the media and the cricket audience in India, the IPL
became immensely popular immediately after its commencement in 2008. This is largely due
to the shorter duration of the matches, the more aggressive playing styles, and the introduction
of entertainment features like cheerleaders and music-playing DJs into the game. In a country
like India, where cricket and Bollywood are two of the biggest sources of entertainment, there
was a huge market of some kind of fusion between the two. The IPL did just that by introducing
Bollywood to cricket. The development of the IPL saw heavy involvements and investments
from Bollywood. Currently, three of the eight IPL franchises (Kolkata Knight Riders, Kings
IX Punjab, and Rajasthan Royal) are owned by Bollywood stars. Because of IPL’s reach and
popularity, Bollywood stars promote their forthcoming films and songs during the IPL
matches. Even the teams that are not owned by Bollywood stars attempt to cash-in on the
Bollywood appeal by appointing popular Bollywood actors and actresses as their brand
ambassadors. Salient examples of such ambassadorship are Katrina Kaif and Deepika
Padukune (for the “Royal Challengers Bangalore” team), Kareena Kapoor, Anil Kapoor, and
Hrithik Roshan (for the “Mumbai Indians” team) and Akshay Kumar (for the “Delhi
Daredevils” team, which has now been renamed to “Delhi Capitals”) (see Rasul & Proffitt,
2011). This symbiotic nexus between cricket and films is rather obvious because of the
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potential for rapid growth, popular appeal, and omnipresence for both these previously
orthogonal cultural industries (Bélanger, 2009). However, this commercially lucrative
association would probably not have been possible without the vision and action of Modi.
Traditionally, the movie industry lacked the capability to bring sports directly into the viewers’
homes (Goldlust, 1988). Corporations like Disney, News Corp, and Viacom used to address
this gap by inserting clips from sporting events into their products to attract audiences
(Andrews, 2009). In India, Modi’s IPL emerged as the perfect solution to this problem.
Scholars have studied the potential of sports to be turned into a spectacle through
corporatization and commercialization (e.g., Belanger, 2009; Lowes, 2004; Wenner, 2003). In
India, the amalgamation of Bollywood with cricket has turned the IPL into such an
entertainment spectacle through commodification. The IPL was strategically designed as a
media-friendly enterprise, one that is often compared with the US Super Bowl in terms of
audiences reach and generated advertising revenues (Rasul & Proffitt, 2011). The number of
audiences watching IPL matches on television makes the tournament a holy grail for marketers
who use it to strike a chord with the nation (Dubey, 2011). Television is the only option to
watch IPL matches for those who cannot afford to attend the matches in person or live in cities
where the IPL matches are played. Marketers vie for advertisement spots on television to tap
in that huge middle-class with money to spend. Modi struck a broadcasting deal with Sony that
was reportedly worth £555 million (Hoult, 2008; Majumdar, 2011). Reports indicate that the
major source of revenue for the IPL teams are various forms of sponsorship deals (Pyne, 2016).
On an average, 60% of the revenue come from the sales of media rights to broadcasters around
the world. In addition to that, approximately 20% of the revenues come from brand
sponsorships. The IPL teams tie-up with different brands to display their logos on their shirts,
playing kits and in the home stadiums of the teams. The players also feature in the
advertisements of the main sponsors of the teams. The ticket sales per home game and the prize
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money from the tournament respectively account for 10% and 5% of the revenue for the teams
(Pyne, 2016). The IPL also created the opportunity for players to earn extraordinary amounts
of money, the likes of which were never witnessed before in the history of cricket (Rasul &
Proffitt, 2011). At the IPL, teams select players in an English auction that happens over a span
of two days. The auctions witness certain players being purchased by teams in exchange of
extraordinary amounts of money.
Thus, from the conceptual analysis of the evolution of cricket in India, I propose a two-
stage model for commercialization of the sport (Figure 1).
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INSERT FIGURE 1 ABOUT HERE
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I argue that cricket as a cultural artefact was unlikely to be commercialized because of
protectionism from the elites in order to preserve the Victorian values that cricket embodied. It
has been observed that in England, cricket has also evolved since the 1930s but not as a
commercial product. Football (soccer), however, was commercialized because of the size of
the market that it appeals to (the blue-collar working class). I observe a similar pattern in India
with cricket. It can be argued that cricket in India would probably not have been
commercialized had it not been turned into a mass product, initially through political
intervention and subsequently by media and corporate patronage. After India adopted a free-
market model, market forces only exploited the ready and fertilized market by repackaging
cricket as a commercial media-friendly product. Subsequently, I posit that in cultural industries
like sports, artefacts indeed need to be “commodified” in some ways to appeal to the masses
before they can be commercialized. Literature establishes that commercialization of cultural
industries happens through overlaying of logics (e.g. Sgourev, 2018; Kallio et al., 2016). I agree
with that view but also argue that this view is limited and a clearer picture of how the multiple
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logics are overlaid can be obtained from a dynamic perspective of commercialization. I also
validate the dynamism of commercialization though econometric analysis of remunerations of
cricket players at the IPL.
Hypotheses development
The penetration of market logics in the domain of sports influenced the way by which
players are remunerated. Prior to the emergence of the IPL, the BCCI practiced a grade-based
pay system for the cricket players in India. Players were assigned to grades according to their
seniority and performance and all players in a particular grade received the same remuneration.
This practice changed when market logics started to determine player salaries at the IPL. The
new conceptualization of cricket as a component of a commercial value chain raises the
question, whether the fans of the teams should be treated as supporters or consumers. The view
of fans as supporters subscribes to a community oriented political perspective whereas the view
of fans as consumers subscribes to a market perspective. In the context of other sports like
football (soccer), it has been observed that exit is a difficult psychological choice for a fan
(Horton, 1997). However, the way the IPL is designed, it will not be entirely correct to treat
the consumers as dedicated supporters who would not switch sides. The consumers of IPL are
often fickle and are more prone to switching sides in favor of a more attractive team. This is
evident from studying the fan-base of the different teams at the IPL. Not everyone from a city
support their home team. They could also switch to other sports or forms of entertainment,
which would have a direct impact on the commercial aspects of the league. Furthermore, there
is a spillover effect of the status and the fan-following of the Bollywood stars that are connected
with the respective teams, either through ownership or though commercial association. This
spillover effect may also influence fans to switch sides at will. Hence it is expected, that the
player remunerations would be determined in a way, which would incorporate consumer
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preferences regarding the players in order to incentivize the consumers to stay loyal to the
league and also to the teams.
Having star players with very high media visibility in the team is expected to have a
positive impact on a team’s economic performance. Several researchers have studied the effect
of star on revenues and their findings have been mixed. Some studies have not been able to
establish any relationship between revenues and star involvement (Austin 1989; Ravid 1999).
However, some other studies in the context of films have found evidence that a movie's
revenues increase with the rank of the star associated with it (Ainslie, Drèze, & Zufryden, 2005;
Basuroy, Chatterjee, & Ravid 2003). Furthermore, as brands, star players share comparable
properties with other brands associated with services, physical goods, and movie stars (Keller,
2003). Extant research has established that the benefits assigned to high-status individuals are
a result of not only the individuals’ own status and visibility, but also of the status and visibility
of the individual’s exchange partners. The exchange partners can be other individuals or their
organizations and teams. Thus, teams and individuals can benefit from status spillover effects
just by being associated with partners with higher visibility (Benjamin & Podolny, 1999;
Pollock & Gulati, 2007).
I argue that during the auctions, teams would want to have players with higher visibility,
within the constraints of the total money that they can spend on players during the auctions.
This kind of deliberation and preference for high visibility players would results in them
receiving significantly higher remuneration than others. Thus, I hypothesize:
H1: At the IPL, players with highest media visibility would receive the highest
remunerations, ceteris paribus
Previous research has established that certain groups of workers are preferred by
organizations, earning higher remuneration (e.g. Becker, 1971). Research has examined race
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and gender as factors of remuneration, with organizations favoring a particular race or gender
over others. Becker (1971) posited that race (demography) based labor market biases could be
propelled by employer prejudice, co-worker discrimination and customer preferences. Some
scholars have argued that market forces will not be able to eliminate biases based on customer
prejudice since teams are expected to have commercial success for signing those players that
the fans want to see (e.g. Kahn, 1991). Therefore, the customer preferences are expected to be
translated into preferences of the market participants (the teams) and hence the same kind of
biases as indicated in customer preferences are portrayed in the behavior of market participants.
For example, a study by Burdekin, Hossfeld, & Smith (2005) that examined consumer
discrimination among National Basketball Association (NBA) fans showed that the racial
composition of teams and their markets are positively correlated. In subsequent research,
Hoang & Rascher (1999) found that match attendance can be increased by matching a team’s
racial composition with that of the population of the team’s market area. However, similar
work by McCormick & Tollison (2001) did not find any such relationship by using data from
the 1980s. A more recent study of soccer players in Major League Soccer also find a mean
effect of birthplace on player salaries (see Celik & Ince-Yenilmez, 2017).
The IPL is said to have resulted in the “commodification” of its stars (Appadurai, 2015).
The best-known Indian cricket stars are now considered as “metacommodities”, who are up for
sale themselves. They also fuel the sale of other commodities through association. Since the
league is based in India and the Indian star players have excessive crowd-pulling capability, in
addition to their commercial impact on the league and the teams, I expect that the highest
remunerations will be offered to the Indian star players. Thus, I hypothesize:
H2: At the IPL, Indian players with highest media visibility would receive the highest
remunerations, ceteris paribus
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Data and method
I have compiled data for various parameters from multiple sources, and the final
unbalanced panel dataset covers the history of the IPL between 2008 and 2017, features 258
players and 1182 observations. The players come from most of the cricket playing nations of
the world. Indian players represent majority of the players’ pool with 62.02% of the total share.
The Australians (12.79%) represent are the next highest player segment followed by the South
Africans (7.75%). Overall, ten different nationalities are represented in the dataset. Detailed
information about the players’ nationalities are presented in Table 1.
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INSERT TABLE 1 ABOUT HERE
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I collected the performance data of the players from the official IPL website
(www.iplt20.com). Performance in cricket is measured in several dimensions. One of these
dimensions is the specific skill of a player. In terms of skills, a player can belong to one of the
three categories: batsman / wicketkeeper-batsman, bowler and all-rounder. A batsman is a
specialist player who performs the role of batting in the game. These players go in to bat earlier
than the others during the game and their objective is to score as many runs as possible. The
cumulative runs scored by the players represents the total runs of the team in that match. Some
of these batsmen also perform the role of a wicket keeper. An indicator of exceptional
performance is the number of “six” that a batsman hits in a match. The other specialist players
are the bowlers. Their job is to pitch the ball and their objective is to concede as less runs as
possible and get as many players of the opponent team out of the game as possible. This act of
getting opponent players out of the game is called “taking wickets”. When these players get
five players of the opponent team out of the game (technically termed as taking five wickets)
that is considered as an exceptional bowling performance. The third type of players are the all-
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rounders who can both bat and bowl. Another indicator of a player’s performance, irrespective
of his skills as a batsman or a bowler is the number of “catches” that the player takes during a
match. More details about how the game is played and the various roles of players are available
on the Rules of Sports website . The official IPL website contains detailed performance data
for all the players, which I have compiled and cleaned to develop the database for this study.
I collected the auction data, detailing the players, their base prices and final prices from
several secondary sources of the print and digital media since there is no one single source
where auction data for all the years are available. In addition to the official IPL website, I have
also referred to other specialist sports websites like ESPN Cricinfo (www.espncricinfo.com)
and the online sports section of several newspapers to collect auction prices. The currency for
most of the available auction data was Indian Rupees (INR). However, some websites maintain
data in US Dollars (USD). I have used the average exchange rates between USD and INR for
the respective years to convert the USD data into INR. Data on the prices for some players for
a few years were missing and after consulting the best practices to account for missing data, I
have used multiple imputation method to account for those missing data in the database.
Finally, I collected data regarding the players’ visibility on the media from the Factiva database
of Dow Jones.
Independent and control variables
Age: Age is an indicator of a player’s experience. In the market, experienced resources
are valued and hence is used as a control in the models.
Runs scored (lagged): The total runs scored by players during a match is an indicator
of how well they performed. Other forms of this variable, like average runs scored per match
and strike rate (runs scored per 100 balls) can also influence evaluation. I use the total runs
scored by a player, lagged by a year, as a performance variable.
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Wickets taken (lagged): Performance for the bowling function of the game can be
measured by various bowling metrics, like number of wickets taken per match and economy
rate (number of runs conceded per six balls bowled). I use the number of wickets taken by a
player, lagged by one year, as another performance variable in the models.
Catches (lagged): I use the number of catches, lagged by a year, as a proxy for fielding
performance.
Specialist (dummy): I also include a variable to control for the role of a player in the
models. This is a dummy variable. In terms of roles, a player can belong to one of the three
categories: batsman / wicketkeeper-batsman, bowler and all-rounder. The first two categories
of players are considered as specialists and I assign them a value of “1”. Players belonging to
the third category are classified as generalists and I assign them a value “0”.
Sixes (lagged): A variable capturing the number of sixes that a player has hit is also
included in the models. This variable is a general indicator of aggressive batting style for the
batsmen.
Five Wickets (lagged): I also include a variable that captures the number of times a
bowler has taken five or more wickets. This is usually considered to be an indicator of
exceptional bowling performance.
Indian (dummy): To capture the role of demography in the models, I created a dummy
variable and assigned the value “1” if a player is Indian. Other players are assigned the value
“0”.
Entertainment (dummy): At the IPL, the owners of the teams belong to contrasting
logics of films, entertainment and other industries. Currently, three of the eight IPL franchises
(Kolkata Knight Riders, Kings IX Punjab, and Rajasthan Royal) are owned by Bollywood stars.
To understand if the respective logics of ownership have any influence on the evaluation of
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players, I include a dummy variable in the models. I code this variable as “1” if the player plays
for a team that is owned by a Bollywood star. Else, I code it as “0”.
Visibility (lagged): Stardom of players is expressed by the fan-following and the
interest taken in such players by the fans, the media and the markets. To capture media visibility
of players, I have considered a variable in the models that indicates the number of times a
player was mentioned in the media. Data were obtained from the Factiva database of Dow
Jones. As the distribution of the variable was highly skewed, I have taken the natural logarithm
of the number of media-mentions of the players as the explanatory variable for visibility in the
models.
The dependent variables are the base and the final price of a player after the auction
respectively. However, the distributions of these variables are highly skewed. Hence, the
variables included in the models are the square-root versions of the two prices. The regression
estimates are obtained through random effects panel regression analysis using STATA. For this
study, the square-root of the final price is the more salient variable as it captures the evaluation
of players by the market. The choice of random effects model was confirmed by conducting
Hausman test (prob > chi2 = 0.759). Any unobserved heterogeneity with respect to time is
captured in all the models by including a yearly fixed-effect variable.
Results and discussion
The bivariate correlations of all variables used in the analyses are presented in Table 2.
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INSERT TABLE 2 ABOUT HERE
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Findings of the panel regression analyses are presented in Table 3 and Table 4. Table 3
reports the results of analyses with the square-root of the final auction prices of the players,
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that is, their salaries as the dependent variable. Similarly, Table 4 presents the analyses with
the square-root of the players’ base prices as the dependent variable. These prices are assigned
to the players by the BCCI before the players go into the auction. The number of players (Id)
and the number of observations are also reported in Tables 3 and 4.
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INSERT TABLES 3 AND 4 ABOUT HERE
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The models represented in both the tables are very similar. Model 1 is treated as a
simple baseline, consisting of variables representing experience, objective performance, player
role, player demography and whether players belong to teams owned by Bollywood stars.
These predictor variables are included in all tested models. Model 2 includes a variable
representing players’ visibility. I suspect that the relationship between remuneration and player
visibility is not linear but quadratic as the IPL is packaged as an entertainment product, and the
superstar players with most visibility are expected to attract the highest remunerations. I test
that in Model 3 by adding an additional variable, which is the squared visibility variable from
Model 2. Finally, to test the moderating effect of demography on the relationship between
visibility and remuneration, I include an interaction term in Model 4.
For the analysis, the dependent variable of interest is the players’ final market price
(auction price), which is an expression of the evaluation of the players by the market. However,
it is also interesting to compare the results with the base price as dependent variable to
understand the mechanisms of commercialization and its effects on evaluation for both cases.
Athletics logic and evaluation in the erstwhile form of cricket
Interestingly, I observe that in the base model (Model 1) for both sets of dependent
variables, the key indicators of players’ objective performances are significant predictors of
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remuneration. In cricket, the performance of a player is measured by the number of runs scored,
which is a proxy for batting performance, the number of wickets taken, which is a proxy for
bowling performance, and the number of catches, which can be argued to be a proxy for fielding
performance. I observe that the coefficients of all three variables are positive and significant.
Thus, I argue that the athletics logic which governed erstwhile cricket, where superior
performance was the driver for higher remuneration is observed in this analysis.
Commercialization of cricket by the layover of entertainment logic
To provide evidence in favor of the argument that commercialization is caused by the
layover of logics, entertainment logic in the case of IPL, I introduce the variable that measures
a player’s visibility in the media in the next model (Model 2). For both sets of dependent
variables, I observe that coefficient of this visibility term is positive and significant (β = 393.54,
p = 0.000 when square-root of the base price is the dependent variable, and β = 411.78, p =
0.000 when square-root of a player’s salary is the dependent variable). I also observe that for
both sets of dependent variables, the influence of objective performance on remuneration is
reduced. For the players’ final salaries, the coefficient of only the number of runs scored is
positive and significant (β = 4.545, p = 0.000). I argue that the higher the number of runs scored
in a match, the greater is the entertainment factor for the audience of the IPL. Thus, both these
outcomes (the positive and significant coefficients of the visibility variable and the runs scored)
lend support to the argument that commercialization is caused by the layover of entertainment
logic over athletics logic and this entertainment logic is dominating player evaluation in IPL.
Furthermore, the results also provide support for Hypothesis 1, that after controlling for
objective performance, the players with higher media-visibility attract higher remuneration.
I also posit that this kind of evaluation mechanism is noticeable in the entertainment
industries like films, where the superstars are highly paid irrespective of the box-office
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performance of the films or the critical evaluation of the stars. The repackaging of cricket as a
commercial artefact, and the design of IPL as an entertainment product necessitates this kind
of evaluation. Usually, in films, it is the biggest superstars who earn the highest remuneration.
I argue that a similar relationship exists in the IPL, that is, the relationship between visibility
and remuneration is not linear, but quadratic. To test this, I introduce the squared form of the
visibility variable in the analysis (Model 3). When the analysis is done with the players’ salaries
are the dependent variable, the coefficient of this squared visibility variable is positive and
significant (β = 105.760, p =0.000), thereby confirming the non-linear relationship between
visibility and remuneration. Similar results are obtained when the analysis is done with the base
price as the dependent variable (β = 112.900, p = 0.000).
The contextual element of commercialization
As discussed before, demography has sometimes been found to play a substantial role
in determining team composition and a player’s remuneration. Extant research has found mixed
results of the effect of demographic variables on performance and audience participation. I
uncover the contextual role that ascriptive, contingent factors like demography play in
mechanism of commercialization through the lay-over of logics. To do so, I introduce an
interaction term in the model (Model 4). I generate this interaction term by multiplying the
Indian dummy variable with the squared form of the visibility variable. Media reports indicate
that the IPL is one of the most watched sporting leagues in the world. However, the league is
based in India and it is imperative to understand if that factor plays any role in the mechanism
of commercialization of cricket. The findings are rather interesting. When I run the analysis
with the square-root of the base price of the players as the dependent variable (Table 4, Model
4), the coefficient of the interaction term is positive and significant (β = 22.363, p =0.005).
However, when I run the same analysis with the final auction price or the players’ salaries as
the dependent variable, the coefficient of the same term is positive but not significant (Table
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3, Model 4). These results uncover a very interesting finding about social and historical
embeddedness of the mechanisms of commercialization. The base prices are set by the BCCI,
which is very much ingrained within the socio-political and historical context of the sport in
India. Hence, it is expected that if BCCI were to orchestrate commercialization of cricket in
India through the importation and layover of entertainment logics on cricket, they would assign
the highest evaluation and remuneration to the Indian superstars. However, it is observed that
for the franchisees that bid for players in the auctions, the demographic factor does not seem
to matter much. I argue that for the franchisees, the entertainment factor and the subsequent
commercial outcomes are more important, and it does not matter if a foreign superstar or an
Indian superstar is instrumental in achieving that end. The findings make sense from the point
of view of the consumers and audience too. Indeed, the Indian audience loves the Indian
superstars like MS Dhoni and Virat Kohli. But foreign superstars like Chris Gayle, AB de
Villiers, and David Warner are also equally popular in India and the attendance in the IPL
matches where these players play support this argument. I argue that the IPL audience is more
concerned about the entertainment that they derive from the tournament, and for them, it does
not matter whether an Indian superstar or a foreign superstar provides that entertainment.
Furthermore, IPL matches are telecast not only in India but in other parts of the world as well,
and the evaluation of the players by the market forces reflect corresponding audience demand
in showing no preference for the Indian superstars.
However, I also argue that the effects of commercialization on evaluation are
evolutionary in nature and that there is a temporal dimension attached to it. In other words,
when commercialization happens, it takes some time before the actual nature and impact of
commercialization can be observed on evaluation. This is because the central artefact that
emerges because of commercialization (the IPL in this case) is new and that the uncertainties
related to evaluation of this new artefact resolve over time. I demonstrated in the conceptual
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38
analysis of this paper, that there is a temporal dimension to commercialization (expressed
through the two-stage model). On similar lines, I argue that it is true that commercialization
happens through logics layover, but that layover does not happen overnight but happens over
time, and the effects of the layover of these institutional logics can be observed only after a
certain amount of time.
To test this, I split the database into two approximately equal halves and carry out the
analysis as described above. However, I only consider the full model (Model 4) for this analysis
and use the square-root of both the base prices and the final prices of the players as the
dependent variable respectively. The first half consists of 650 observations covering the
timespan 2008-2014, and the second half consists of 532 observations for the timespan 2015-
2017. The results are presented in Table 5.
--------------------------------------------
INSERT TABLE 5 ABOUT HERE
---------------------------------------------
The results reveal that the contextual effect of demography is not observed in the dataset
covering the initial years of the IPL. The coefficients of the interaction variable are not
significant for both sets of dependent variables during the initial years. However, for the dataset
covering the later years of the IPL, the same coefficients are positive and significant (β =
42.902, p = 0.000 when the square root of the base price is the dependent variable, and β =
23.975, p = 0.065 when the square root of the final price is the dependent variable). I argue
that these results uncover the evolutionary nature of the impact of commercialization on
evaluation. It may be admitted that the reduction of the number of observations because of the
splitting of database might have resulted in a certain degree of loss of statistical power.
However, the results are robust and consistent, and it is highly likely that further analysis with
Page 39
39
more slices of data added to the panel database will result in stronger statistical effects. It would
be interesting to understand what commercial factors lead to the Indian superstar cricketers
attracting the highest remunerations at the IPL in recent years. In the absence of objective data,
it may be speculated that the role that Indian superstar cricketers play in the revenue generation
for the league and for the franchisees through television commercials and other means, has
contributed to this kind of evaluation mechanisms. This could be a viable research project for
the future. Within the scope and the limitations of the current study, I obtain partial support for
Hypothesis 2.
Conclusion
This paper contributes to the literatures of commercialization, evaluation, institutional
logics, and institutional entrepreneurship in several ways.
First, commercialization is a widespread phenomenon of recent times and it leads to
new ways of organizing in markets by changing market structures. The market logics also lead
to the development of various hybrid forms of organization and governance. Even so, very little
is known about the mechanisms of commercialization from a dynamic perspective.
Furthermore, most of extant research in commercialization look into the commercialization of
commodities. Cultural industries, which are also facing the wind of change with respect to
commercialization have received very limited scholarly attention until now. It is imperative to
look into the commercialization mechanisms of cultural, or other closely associated industries.
That way, the existing theories of commercialization could be expanded. This paper addresses
that gap by detailing the mechanism of logics overlay though which commercialization
happens in the domain of sports, a cultural industry. I propose a two-stage model of
commercialization and demonstrate that commercialization happens through the process of
overlaying of new institutional logics over erstwhile institutional logics and that this new
Page 40
40
“incoming” logic has significant effects in processes like evaluation, after controlling for
objective performance. Furthermore, I highlight the temporal dimension of commercialization
– I demonstrate that commercialization is a two-stage process which takes place over time,
under favorable market conditions and institutional support, and orchestrated by institutional
entrepreneurs or interpretive activists. Furthermore, I also provide evidence that even after the
commercialization of a cultural industry, it takes time for the effects of commercialization to
be manifested on processes like evaluation. In doing so, I contribute to the literatures on
commercialization and institutional logics by establishing a link between the two previously
disparate streams of literatures.
Second, much of the analysis in this paper supports Sarasvathy’s conceptualization of
entrepreneurship as a science of the artificial (Sarasvathy, 2003). One of the key postulates of
Simon’s Science of the Artificial (Simon, 1969) is that within the constraints of natural laws,
our imaginations drive our designs. In other words, entrepreneuring is essentially a function of
what we “can do” rather than what we “should do”. In my analysis, I uncover that both Gandhi
and Modi were driven by an overall vision of that they wanted to achieve through their actions
involving cricket, rather than meticulous planning. Their actions were guided by what could be
made possible in the existing contexts, given the constraints and resources that they had at their
disposal, with an objective of “analogizing” (Johannisson, 2011, p. 140). This finding also
supports the practice theory approach to entrepreneuring, which conceptualizes
entrepreneuring in terms of vision, concrete action, passion, emotion and improvisation (e.g.
Hjorth, Johannisson, & Steyaert, 2003; Johannisson, 2011).
Finally, most studies look into the effect of commercialization on performance (e.g.,
Kallio et al., 2016). To the best of my knowledge, this is one of the very few studies that
investigate the effect of commercialization on evaluation, thereby establishing a link between
the two apparently disparate streams of literature.
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Appendix
Figure 1
Two-stage model of commercialization of cricket in India
Note: the broken lines indicate that the increase in the market size with time is non-linear
Market size
Cricket as a commercial artefact
Cricket as a mass market-ready artefact
2008-present 1930-2008 Time
-1930
Cricket as a cultural artefact
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Table 1
Nationality
Frequency
(Id) Percentage
Cumulative
Percentage
Afghan 2 0.78 0.78
Australian 33 12.79 13.57
Bangladeshi 2 0.78 14.35
Dutch 1 0.39 14.73
English 11 4.26 19.00
Indian 160 62.02 81.01
New Zealander 11 4.26 85.28
South African 20 7.75 93.03
Sri Lankan 4 1.55 94.58
West Indian 14 5.43 100.00
Total 258 100.00
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Table 2
Variables 1 2 3 4 5 6 7 8 9 10 11 12 13
1. Square-root
base price
1
2. Age 0.230 1
3. Runs 0.341 0.224 1
4. Wickets 0.154 0.141 -0.078 1
5. Catches 0.291 0.173 0.669 0.203 1
6. Specialist -0.035 -0.079 -0.017 -0.133 -0.006 1
7. Sixes 0.346 0.213 0.886 -0.022 0.566 -0.110 1
8. Five wickets 0.039 -0.024 -0.023 0.220 -0.007 -0.028 -0.016 1
9. Indian -0.165 -0.196 -0.008 -0.001 0.048 0.168 -0.081 -0.033 1
10. Entertainment -0.029 -0.028 -0.008 0.004 -0.011 -0.146 -0.028 0.007 -0.004 1
11. Visibility 0.439 0.342 0.432 0.276 0.399 -0.077 0.390 0.060 -0.349 -0.010 1
12. Visibility2 0.488 0.352 0.468 0.277 0.414 -0.061 0.426 0.065 -0.364 -0.005 0.973 1
13. Visibility2 x
Indian
0.122 0.022 0.269 0.169 0.302 0.112 0.154 -0.003 0.775 -0.025 0.237 0.212 1
Variables 1 2 3 4 5 6 7 8 9 10 11 12 13
1. Square-root
final price
1
2. Age 0.224 1
3. Runs 0.512 0.224 1
4. Wickets 0.182 0.141 -0.078 1
5. Catches 0.398 0.173 0.669 0.203 1
6. Specialist -0.083 -0.079 -0.017 -0.133 -0.006 1
7. Sixes 0.470 0.213 0.886 -0.022 0.566 -0.110 1
8. Five wickets 0.055 -0.024 -0.023 0.220 -0.007 -0.028 -0.016 1
9. Indian -0.109 -0.196 -0.008 -0.001 0.048 0.168 -0.081 -0.033 1
10. Entertainment -0.024 -0.028 -0.008 0.004 -0.011 -0.146 -0.028 0.007 -0.004 1
11. Visibility 0.563 0.342 0.432 0.276 0.399 -0.077 0.390 0.060 -0.349 -0.010 1
12. Visibility2 0.615 0.352 0.468 0.277 0.414 -0.061 0.426 0.065 -0.364 -0.005 0.973 1
13. Visibility2 x
Indian
0.260 0.022 0.269 0.169 0.302 0.112 0.154 -0.003 0.775 -0.025 0.237 0.212 1
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Table 3
Model 1 Model 2 Model 3 Model 4
VARIABLES Square-root
Final Price
Square-root
Final Price
Square-root
Final Price
Square-root
Final Price
Age 67.27*** 35.79 27.41 25.78
(24.47) (23.49) (23.02) (22.87)
Runs 6.041*** 4.545*** 3.370*** 3.218**
(1.237) (1.276) (1.249) (1.254)
Wickets 39.87*** 14.70 4.083 3.625
(14.28) (14.79) (14.48) (14.47)
Catches 66.41** 46.35 44.39 43.29
(33.20) (32.40) (31.87) (31.76)
Specialist (dummy) -207.2 -219.7 -323.4 -314.9
(254.0) (238.9) (235.1) (236.2)
Sixes -21.60 -9.548 -8.321 -4.604
(24.42) (24.13) (23.64) (23.74)
Five Wickets 175.5 140.4 19.29 66.75
(706.1) (694.2) (682.0) (680.0)
Indian (dummy) -395.4* 198.4 460.7** -217.1
(229.7) (235.9) (234.9) (596.1)
Entertainment
(dummy)
-40.09 -36.46 -101.0 -95.70
(189.4) (185.5) (181.1) (181.5)
Visibility 411.8*** -683.3*** -770.4***
(63.05) (204.6) (208.9)
Visibility2 105.8*** 103.9***
(18.02) (18.17)
Visibility2 x Indian 13.62
(10.64)
Constant 2,343*** 506.2 3,094*** 3,901***
(838.6) (914.7) (972.3) (1,024)
Yearly fixed effects Yes Yes Yes Yes
Observations 1,182 1,182 1,182 1,182
Number of Id 258 258 258 258
Standard errors in parentheses
*** p<0.01, ** p<0.05, * p<0.1
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Table 4
Model 1 Model 2 Model 3 Model 4
VARIABLES Square-root
Base Price
Square-root
Base Price
Square-root
Base Price
Square-root
Base Price
Age 45.30*** 21.36 14.74 12.38
(17.43) (16.61) (15.83) (15.75)
Runs 5.695*** 3.734*** 2.630** 2.240*
(1.343) (1.278) (1.259) (1.259)
Wickets 57.26*** 28.28 14.74 13.00
(19.08) (17.92) (17.06) (16.83)
Catches 100.1*** 76.97** 82.35*** 81.45***
(31.39) (30.70) (29.86) (29.76)
Specialist (dummy) 61.43 39.01 -91.45 -73.43
(174.0) (165.0) (163.6) (163.7)
Sixes -1.002 13.43 10.41 18.13
(23.24) (22.55) (22.21) (22.38)
Five Wickets 324.6 371.7 274.2 338.2
(669.3) (649.1) (630.8) (629.5)
Indian (dummy) -435.8*** 65.18 294.3* -864.2*
(165.6) (173.1) (171.8) (451.8)
Entertainment
(dummy)
73.49 67.44 14.93 38.92
(165.2) (159.9) (155.1) (155.9)
Visibility 393.5*** -831.5*** -988.6***
(52.37) (212.3) (221.5)
Visibility2 112.9*** 110.9***
(17.58) (17.47)
Visibility2 x Indian 22.36***
(7.855)
Constant 1,826*** -182.5 2,830*** 4,188***
(652.0) (679.6) (841.1) (962.8)
Yearly fixed effects Yes Yes Yes Yes
Observations 1,182 1,182 1,182 1,182
Number of Id 258 258 258 258
Standard errors in parentheses
*** p<0.01, ** p<0.05, * p<0.1
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Table 5
2008 - 2014 2015 - 2017
VARIABLES Square-root
Base Price
Square-root
Final Price
Square-root
Base Price
Square-root
Final Price
Age -2.348 1.768 21.49 25.04
(26.23) (27.74) (20.51) (28.98)
Runs 1.199 3.823** 1.583 2.496*
(1.755) (1.814) (1.571) (1.511)
Wickets -6.189 8.196 29.72 13.68
(21.21) (20.35) (20.89) (18.80)
Catches 114.9** 70.17 72.52** 41.90
(47.17) (50.14) (35.55) (34.14)
Specialist (dummy) -203.9 -332.4 32.84 -270.8
(233.0) (263.6) (233.2) (294.9)
Sixes 11.34 -20.84 40.63 15.91
(29.76) (30.95) (32.16) (30.88)
Five Wickets 693.6 907.6 -1,046 -1,522
(687.9) (785.4) (2,453) (1,672)
Indian (dummy) -145.6 131.5 -1,733*** -973.3
(680.9) (699.8) (584.0) (711.9)
Entertainment
(dummy)
-166.5 -174.3 158.9 -211.3
(224.8) (261.5) (209.2) (246.4)
Visibility -952.5*** -851.0** -1,002*** -709.5***
(341.2) (331.6) (209.5) (245.7)
Visibility2 107.7*** 109.0*** 111.9*** 96.54***
(25.54) (27.07) (17.67) (20.74)
Visibility2 x Indian 6.810 12.84 42.90*** 23.97*
(11.74) (12.29) (10.57) (12.98)
Constant 4,457*** 4,922*** 3,676*** 3,442***
(1,485) (1,488) (1,075) (1,307)
Yearly fixed effects Yes Yes Yes Yes
Observations 650 650 532 532
Number of Id 162 162 255 255
Standard errors in parentheses
*** p<0.01, ** p<0.05, * p<0.1
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Essay Two
Another Bollywood re-make? The emergence of a new category by borrowing external
categorical codes
Abstract
Categorization studies have stolen the limelight in the domain of organization theory in
recent times. This is driven by the changing market conditions and the emergence of new forms
of organization and organizing, which often gives rise to new categories. However, most
studies in this vein focus on the downstream side of categories. The formative processes of
categories have traditionally received limited scholarly attention. Literature suggests that
borrowing external categorical codes from other domains is a mechanism through which new
categories are created. But the exact nature of the borrowing, that is, which codes are borrowed,
and if the process is random or strategic, is still not clearly understood. I address this gap by
studying the new commercially motivated soccer league in India, called the Indian Super
League (ISL). Econometric analysis of data on player evaluation suggests that the ISL
borrowed its codes from the IPL, and only those codes were borrowed that led to the
commercial success of IPL. The codes have a similar effect on micro-mechanisms like player
evaluation in both the leagues, and I observe that in the ISL, ascriptive factors like a player’s
status matter more in their evaluation after controlling for objective performance. These
findings contribute to the literatures of institutional logics, and categories.
Keywords: Category formation, category codes, borrowing, institutional logics
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Introduction
The study of categories has experienced a revival in scholarly interest in the last few
decades (Glynn & Navis, 2013; Vergne & Wry, 2014). Categories are groups of entities which
have common or similar physical or material attributes (Carruthers & Stinchcombe, 1999;
Douglas, 1986). Essentially, categories can be visualized as conceptual buckets consisting of
similar elements and help in the understanding organization-environment relationships (Negro,
Hannan, & Rao, 2010). They also provide a cognitive infrastructure that facilitates evaluations
of organizations and their products (Durand & Paolella, 2013). The aspects of category studies
that have received major attention from scholars are categorical codes and categorical
membership, evaluations, the phenomenon of category spanning or straddling and their
consequence on firm performance, and more recently, the mechanisms of formation of new
categories.
Study of categories in organizational studies is important for several reasons. Since
categories provide an instrument for organizational and product evaluation and have a direct
impact on firm outcomes, understanding of the nuances of categories is instrumental for the
understanding of markets. Furthermore, the study of the mechanism of formation of categories
helps to shed light on a broader subject of contemporary interest in management research,
namely, the translation and diffusion of ideas and innovation. A growing number of
contemporary scholars in management agree that translation, variation and adaptation are
intrinsic to the diffusion of ideas, innovation and organizational processes. Some of the notable
works in this vein include research by the school of Scandinavian institutionalism on the travel
of ideas and the translation of innovation (Czarniawska and Sevón, 2005; (Boxenbaum &
Battilana, 2005; Morris & Lancaster, 2006; Sahlin & Wedlin, 2008), the “glocalization” of
organizational forms and practices (Djelic & Sahlin-Andersson, 2006; Drori, Höllerer, &
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Walgenbach, 2014; Frenkel, 2005) and the adaptation of innovation during their diffusion
(Ansari, Fiss, & Zajac, 2010).
However, categorization studies still suffer from certain limitations. Most studies in this
vein look into already existing categories and the consequents of such categories (Vergne &
Wry, 2014). One of these outcomes is concered with the issue of the “categorical imperative”
(Zuckerman, 1999), where organizations are forced to adhere to the codes of the categories to
which they belong. Deviant organizations run the risk of lower evaluation by their audience
(Hsu, 2006; Kovács and Hannan, 2010). This skewed focus on the consequents of
categorization has resulted in severe limitations in our understanding of the origin or the
formation of categories (Blanchet, 2018). Many recent publications have highlighted this gap
and have called for extensive research in this vein (Corbett et al., 2013; Navis and Glynn, 2013;
Vergne and Wry, 2014; Durand & Khaire, 2017).
A review of the literature on the formation of categories has identified two main
processes through which new categories are formed. These two processes are “category
emergence” and “category creation” respectively (see Durand & Khaire, 2017). Category
emergence happens when a new category is formed through the importation of components
that were exogenous to the main categorical system. Category creation is the process by which
existing components of a category in a market are “rearranged, reinterpreted, and relabeled to
generate new meanings and associations” (Durand & Khaire, 2017: 95). In this process, new
categories emerge from within an existing category system through an iterative process
reinterpreting the components and redefining the boundaries (Casasanto & Lupyan, 2015;
DiMaggio, 1987).
However, the mechanism of “category emergence” (Durand & Khaire, 2017) does not
explain the exact conditions of the importation or borrowing of the external categorical codes
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that constitute the new category. This limitation gives rise to a myriad of questions related to
the process – whether it is random or strategically motivated and emergent or path dependent.
I address this gap by studying the commercially motivated soccer league in India called the
Indian Super League (ISL). The league was started in 2014 after the immense commercial
success of its cricket counterpart, the Indian Premier League (IPL). Many of the attributes of
ISL are similar to that of the IPL. Overall, I find that the ISL was designed in similar lines with
the IPL, because both the leagues were commercially motivated. The ISL borrowed its codes
from the IPL, and only those codes that led to the commercial success of IPL. The codes have
a similar effect on micro-mechanisms like player evaluation in both the leagues, and I observe
that in the ISL, ascriptive factors like a player’s status matter in their evaluation after
controlling for objective performance. These findings shed light on our understanding of the
borrowing mechanism during the formation of new categories and contributes to the literatures
of institutional logics, and categories. A study of such multi-dimensional nature demands novel
theoretical lenses, which are oftentimes developed by combining and transforming different
theoretical traditions. A review of the extant research on categorization (Vergne & Wry, 2014)
indicates a convergence in institutional logics and category studies leading to the development
of a novel theoretical lens, which I use for this study.
The paper is organized as follows. In the next section, I briefly review the literature and
theories on categories, their legitimation and their formation. After that, I describe the research
setting, the research design, data, and methods. Finally, I conclude by discussing the primary
findings and the contributions.
Theory
What are categories
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Categories can be defined as “conceptual tools for understanding organization-
environment relationships” (Negro, Hannan, & Rao, 2010: 4). A category is an economic
exchange structure between producers and consumers that is governed by a mutually agreed
upon meaning. The meaning is co-created and attributed by the actors and audiences who use
it (Kennedy, 2003). Category labels are used to describe the core features of the category
(Mervis and Rosch, 1981) which help in creating the identity that set audiences’ expectations
(Hsu and Hannan, 2005; Polos, Hannan and Carroll, 2011). According to Durand and Paolella
(2013:1102), “in the context of markets and organizations, categories provide a cognitive
infrastructure that enables evaluations of organizations and their products, drives expectations,
and leads to material and symbolic exchanges”. Durand & Khaire (2017) posit that categories
group and distinguish entities either in terms of common or similar physical or material
attributes (Carruthers & Stinchcombe, 1999; Douglas, 1986; Zerubavel, 1997) or in a more ad-
hoc fashion (Casasanto and Lupyan, 2015). Categories play a significant role in the way
markets function, since they have a status-ordering influence on markets (DiMaggio, 1987;
Lounsbury and Rao, 2004). An existing market classification usually tackles valuation related
issues through the categorical imperative perspective (Zuckerman, 1999).
New categories lead to the creation of nascent markets, that have been defined as
“business environments in an early stage of formation” (Santos and Eisenhardt, 2009: 644).
Environments under such early stage formation are characterized with uncertainties which arise
because technologies, products or processes are “untested and incompletely understood”
(Tushman and Anderson, 1986: 444). Also, product definitions are unclear or unknown
(Hargadon and Douglas, 2001). However, these ambiguous dynamics and unclear definitions
provide suitable conditions for the emergence of a new market category which could eventually
become a dominant category through the processes of legitimation and diffusion. Thus, it is
extremely important for market participants like incumbent firms, startups, producers,
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suppliers, intermediaries and others to understand the category formation mechanisms as they
can control, own and influence some newly form categories or design strategies which lead to
the development of new categories where they might command a superior competitive
advantage because of their role in the formation of that category.
According to (Navis and Glynn, 2010), new categories can be created in a number of
different ways. A few of these ways are through new product classes (e.g., Rosa et al., 1999),
new service classes and opening “new worlds” for existing product or service classes (Tushman
and Anderson, 1986: 461). A category is formed when there exist two or more products that
are perceived to be of the same type or close substitutes to each other. The organizations that
produce and supply these products are often grouped together as members of the same market
category (Navis and Glynn, 2010). Such categories have two basic characteristics. First, the
constituent members are included in the category through the adherence to rules or boundaries
pertaining to that particular product, and second, a distinct concept, label, or identity is created,
which highlights the commonalities that link the members of the category to each other (Mervis
and Rosch, 1981). These characteristics constitute the identities for both the category as a
whole and also the constituting organizational members (Navis and Glynn, 2010). A
constituting organization’s identity gravitates around its central, distinctive, and enduring
attributes (e.g., Albert and Whetten, 1985) and its rightful membership in that particular
category (Glynn and Abzug, 2002; Glynn, 2008). The identity of the category develops around
a prototype, i.e., the best representation of what it means to be a member of that category
(Mervis and Rosch, 1981). This expectation of the typical category member contributes in the
development of an identity code (Polos, Hannan, and Carroll, 2011; Hsu and Hannan, 2005)
that is agreed upon by category members and understood by relevant audiences (Romanelli and
Khessina, 2005). Categorical codes influence the performance of organizations, institutions,
and their members. For example, commercialization of academia has changed the codes which
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govern the category of universities and other educational institutions, and this change has led
to the development of new performance measurement systems for universities and academics
(e.g. Kallio et al., 2016).
Formation of new categories
How do new categories emerge? This question has been instigating the academic
community for several years. Because of the interdisciplinary nature of the research question
and the plethora of actors and factors that result in the formation of new categories, scholars
across disciplines like management and marketing have attempted to solve the puzzle. While
much work has already been done in this vein, the understanding of how new categories emerge
and stick around is far from complete and much work still needs to be done in this vein.
A review of the extant literature uncovers the current state of our understanding of the
formative processes of new categories. Most studies in management research on categories
focus on the after-effects of category formation, that is, the transactions within a category
between participating actors (Durand & Khaire, 2017). The distinct theoretical lenses that have
been used so far to study categorization are the organizational ecology lens, the institutional
lens, and the strategic management lens respectively.
The organizational ecologists focus more on the processes by which category members
come to an agreement on category labels and their content. These processes are usually
engineered by “enthusiasts” who define categorical codes, membership identity criteria and
diffuse those among other members of that category (Hannan et al., 2007: 75). Another way by
which such processes are brought about is through the action of authorities who impose
classification criteria, categories and the corresponding codes. The earlier works by
organizational ecologists are being furthered by current scholars to understand how categories
arise and exist in different niches within the ecosystem (Hannan, 2010).
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In the institutional view of categories and their emergence, categories are treated as
entities that are given, similar to the ecological perspective. Governed by institutional
isomorphism principles, categories summarize key features of legitimacy that are agreed upon
by market participants (Navis and Glynn, 2010; Schneiberg and Berk, 2010; Zuckerman,
1999). For example, a study of the emergence of industrial classification in the post - Civil War
period found that firms needed to belong to crisp categories as they became institutionalized
(Ruef and Patterson, 2009). Kennedy (2008) highlighted the need for firms of benchmarking
themselves against existing and legitimate rivals to carve out a category and be recognized as
a new category member. Other works (e.g., Jones, Maoret, Massa, and Svejenova, 2012; Wry,
Lounsbury, and Glynn, 2011) also highlight the agentic nature of organizations that are
“disciplined” by categorical systems, both cognitively and normatively (Durand and Khaire,
2017). Furthermore, such organizations tend to individually or collectively reshape category
boundaries and membership conditions and influence key outcomes (Hsu and Grodal, 2015;
Kennedy, Lo, and Lounsbury, 2010; Kim and Jensen, 2011).
The strategic management view puts agency on the front stage (Durand and Khaire,
2017). Several papers in this stream have studied the consequences of category spanning and
bundling (Granqvist et al., 2013; Wry et al., 2014). The primary line of investigation of this
stream of research has been the straddling of firms into opposite categories and the eventual
consequence on firm performance, reputation, or strategic actions (e.g., Vergne, 2012; Wry et
al., 2014). However, in almost all of these studies, categorical systems have been assumed to
preexist and firm actions were assumed to be constrained by the codes of those preexisting
categorical systems. In their seminal paper about French cuisine, Rao et al. (2005) studied the
emergence of the new category of “nouvelle” French cuisine, a branch that separated from the
“classical” cuisine and the eventual blurring of the boundaries between them, that lead to the
hybridization of French cuisine in general. The emergence of the new category of cuisine and
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the blurring of the boundaries was brought about by star Michelin chefs. It can be argued that
the status of the chefs aided the creation and the acceptance of the new category. In a similar
study, Jones et al. (2012) looked into the conflict within the de novo category of modern
architecture that led to the emergence of modern functional architecture and modern organic
architecture. This conflict was guided purely by conflicts between the two classes of architects
who were guided by competing logics.
A new category is incomplete without a common meaning that is shared and understood
by the different market actors that deal with that category. This attribution of meaning and the
creation of a new category go hand in hand. Khaire and Wadhwani (2010), in their paper on
modern Indian art, find that producers and consumers were not the only parties that shaped the
key constructs and meanings in the discourse defining new categories. Other actors and
intermediaries (art historians, auction houses, critics and museums, for that particular study)
also play a very important role in the process.
A recent review of literature on the formation process by Durand and Khaire (2017)
highlighted two key processes by which new categories are formed. They are category
emergence, and category creation, respectively.
Category Emergence
Category emergence happens when a new category is formed through the importation
of components that were exogenous to the main categorical system. Emergent categories are
formed by new, hard-to-classify (within existing systems) attributes of a good (Durand and
Khaire, 2017). Such processes are usually championed by innovators, which are often startup
firms. In category emergence, physically observable features are imported from other
categories that might be conceptually adjacent to or distant from the category in question. Firms
engaging in category emergence attempt to facilitate “new criteria for product selection that
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gives them an advantage over rivals in terms of attractiveness and value capture” (Durand and
Khaire, 2017: 94).
Category Creation
Category creation is said to be in force when existing components of a category in a
market are “rearranged, reinterpreted, and relabeled to generate new meanings and
associations” (Durand and Khaire, 2017: 95). In this process, new categories emerge from
within an existing category system through an iterative process reinterpreting the components
and redefining the boundaries (Casasanto and Lupyan, 2015; DiMaggio, 1987). This process
of new category formation highlights the distinctions of the category members by coining new
discourses and framings (Sauder, 2008; Weber et al., 2008).
However, the authors also point out that the two processes are not the only possibilities
of new category formation. They posit that there may exist situations where the two processes
of emergence and creation can operate jointly, either in parallel or in sequence. Sgourev (2016)
highlights the endogeneity issue of category formation and posits that the emergence of new
categories is in a way, path dependent - “Emergence of new categories is conditioned on the
content of pre-existing categories” (Sgourev, 2016; 5). This endogeneity issue is often ignored
by scholars, thereby missing out on some minute, key nuances of the formation of new
categories. The author claims that new categories borrow not only from pre-existing categories,
but also from the key agent promoting the new category, and proposes the mechanism of
“bifurcation”, where a new category bifurcates from an existing category through emergence
of some of the categorical codes as “relational opposites” to the preexisting ones, orchestrated
by the key promoter. The paper studies the emergence of the modern ballet which co exists
with the classical ballet from which it bifurcated.
Legitimacy of a new category
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Extant literature also posits that legitimacy is extremely important for new categories
since legitimacy has a positive effect on resource availability and wealth creation (Aldrich and
Fiol, 1994; Rosa et al., 1999; Santos and Eisenhardt, 2005). Legitimation is a complex social
process (Fligstein, 1997; Kennedy, 2008). The process involves a wide range of stakeholders
like organizations and prospective resource providers such as investors, analysts, customers,
media, and other interested audiences. All these stakeholders contribute collectively in the
social construction of a category’s meaning and the formation of identities, (Tripsas, 2009).
Extant research offers insights into various aspects of this legitimation process by highlighting
divergent, sometimes even contradictory accounts of the mechanism of legitimation. For
example, on one hand, according to the institutional and organizational ecology view, forces
external to organizations arising from isomorphic pressures (e.g., Deephouse, 1996; Glynn and
Abzug, 2002) and shared expectations of relevant audience groups (Hsu and Hannan, 2005;
Polos, Hannan and Carroll, 2011; Hsu, Hannan and Kocak, 2009) drive legitimacy. On the
other hand, entrepreneurship and organizational identity schools emphasize on the inner
workings or organizations like firm attributes (Albert and Whetten, 1985) and organizational
practices, models, or concepts (e.g., Zimmerman and Zeitz, 2002) as main drivers of
legitimacy. A third, social construction view combines the two and posits that the formation of
a new categories is an active, social project (Fligstein, 1997; Kennedy, 2008; Kennedy, Lo, and
Lounsbury, 2010) that involves the interpretations and actions of both organizations and
relevant audiences.
Many of the theories that emerged from the study of organizations view categorization
as a function of organizational environments (Scott, 1981). These theories predominantly focus
on collective processes to explain organizational phenomena and treat categories as socially
constructed partitions that impart particular meanings to those divided social spaces (Durkheim
and Mauss, 1963). Categorization has a profound impact on identities and characteristics of
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markets and organizations operating within those markets and affects the social, cultural, and
material resources available to them (Negro et al., 2010). As a result, and to create competitive
advantage for themselves, organizations often put active effort to shape category systems and
the process of categorization. Institutional theorists have worked extensively to understand the
cultural and cognitive processes that influence organizational behavior and firm strategy and
argue that the social and cultural frameworks that organizations are embedded in shape the
behavior and strategies of such organizations (Meyer and Rowan, 1977; DiMaggio and Powell,
1983). Some of the instruments through which such behavior and strategies are shaped and
reshaped are scripts, schemas, rules, and norms (Zucker, 1983; DiMaggio and Powell, 1991).
In this line of research where formation and legitimation of categories is treated as a
function of the external environment, Zuckerman’s (1999, 2000) work was the first to posit
that category systems are taken-for-granted constructs, which have an immense influence on
market behavior and market outcomes. In a study of the financial markets, Zuckerman found
that firms failing to establish themselves as members of financial analysts’ categories were less
likely to attract attention by analysts who specialize in that particular industry. This results in
the firm being less attractive to investors which has negative consequences on the firm’s value
on the stock market and their stock price (Zuckerman, 2004). To avoid such situations of
negative consequences, firms tend to conform to the category codes as understood and agreed
upon by their audience and evaluators (Zuckerman, 2000). This concept was further developed
by Phillips and Zuckerman (2001) into a two-stage model of legitimacy of a category, which
is based on interchanges between a firm and its audience. A firm presents itself as a legitimate
member of a particular category and offers products or services that are pertinent to that
category. The audience members who consume those products or services evaluates the firm
with reference to their adherence to the category codes.
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As a general phenomenon, firms that are closer to the defining features or codes
representing a particular category perform better than firms that are more distant from such
features, adhere to the codes partially or span across different categories. Acts of categorical
spanning confuse the audience by signaling lower competence in the spanned domains
compared to firms specializing in single categories. Several factors have been posited to
influence such effects, such as the lenience of categories, the presence of multiple audiences
with different and distinct expectations, and the appeal of multiple category membership
(Hannan, 2010; Hsu, 2006; Hsu et al., 2009; Negro, Hannan, and Rao, 2011; Pontikes, 2012).
I argue that because of the legitimacy factor, the borrowing mechanism is not random,
but strategic. When a new category is created by borrowing exogenous codes from other
categories, the borrowed codes are expected to have moderate degrees of congruency with the
codes of the lending category that are important for achieving the objectives of the new
category. To be more precise, if a new category is predominantly driven by commercial
objectives and borrows codes from an adjacent, external category, it will borrow those codes
which led to the commercial success of the lending category. In the specific case of the ISL,
the codes related to the design of the league and the evaluation of the players are expected to
be similar to those of the IPL because both these leagues are commercially motivated.
Research setting – deviation from the traditional
The research is situated in the context of the newly developed commercial soccer league
in India, called the Indian Soccer League (ISL). Even though soccer is an immensely popular
sport in India, it is far behind cricket in terms of popularity. It is viewed by millions in the
country, although only a few regions of the country are known for playing the sport locally.
Several Indian states like West Bengal, Kerala, Maharashtra, and Goa have had semi-
professional derivatives of soccer for decades (Ray, 2014) Soccer in India is governed by the
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body called the All Indian Football Federation (AIFF), which was founded in 1937. The AIFF
also organizes the natural soccer league (i-league) and various other tournaments like the
Durand Cup and the Super Cup. In 2013, a new kind of soccer league came into being in India
as a commercial derivative of the sport. Although the AIFF governs the league as a whole, the
league was predominantly conceptualized and controlled by a consortium of three major
corporations, Reliance industries, one of India’s biggest industrial conglomerates, IMG, the
global events management company, and Star TV, the owner of multiple global media outlets.
The diffusion of soccer in India has been rather unique. Even though the barriers to
access the sport has historically been low, unlike those to access cricket during the British Raj
(see Appadurai, 1995, 2005; Salve, ), the sport has not been able to match the popularity of
cricket. People play soccer actively in India in several states (Ray, 2014), but not in many
others. This is despite the fact that India had a decent history in the world of soccer in the past.
India came fourth in soccer the 1956 Olympic games, and also had won two Asian Games gold
medals. However, the consumption of soccer in terms of viewership far surpasses these
numbers. Many viewers in India stick to their television screens to watch their heroes like
Rooney, Messi, and Ronaldo in major European soccer leagues like the UEFA Champion’s
League, the Bundesliga, the Premier League and international tournaments like the Euro
Championships and the soccer World Cup.
After the commercial success of the Indian Premier League (IPL), a franchisee-based
cricket league in India, where Bollywood stars and industry leaders invested tremendous
amounts of money to buy teams, it is only normal to predict a similar strategic diversification
in the area of soccer. This is predominantly because of the market-readiness of the sport to be
commercialized, given the millions of views of quality soccer in the country. Adhering to the
same philosophy, the aforementioned three industrial conglomerates got together along with
the AIFF and designed the commercialized avatar of soccer in India, the ISL. The idea was to
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bring former international stars to India to exploit the market, and to improve the overall quality
of the sport in India. This is in line with the vision to make India a global soccer power and the
ambition to qualify for the 2026 soccer world cup, as mentioned on the ISL website
(https://www.indiansuperleague.com/about-indian-super-league). Accordingly, former
international stars were drafted as marquee players for the league. Some of famous names
included Alessandro del Piero, Fredrick Ljungberg, Luis Garcia, Robert Pires, David
Trezeguet, Nicholas Anelka, and Dimitar Berbatov. Some other famous names like Zico,
Marco Materazzi, Robbie Keane, and Roberto Carlos acted as head coaches of some of the
teams in the league.
The inauguration of the ISL in October 2014 was very much like that of the IPL,
attended by a crowd of 60,000 spectators, along with Bollywood stars like Amitabh Bachchan,
sports celebrities like Sachin Tendulkar, and business tycoons like Nita Ambani, many of
whom were the owners of the participating eight franchisee teams (Law, 2014). This was
probably the first time when soccer fans in India got to enjoy the sport in a safe environment
with their families. The ceremony started with the beats of drums, played by 160 musicians,
followed by performances of popular Bollywood stars like Priyanka Chopra. The opening game
was watched by 74.7 million viewers on television (Ray, 2014 – different article). Furthermore,
in the first year of its inception, ISL became the fourth most attended league after the national
leagues in England (Premier League), Germany (Bundesliga) and Spain (La Liga) (Ray, 2014).
The league was generously promoted on social media too, to keep up with the digital
consumption trends of the contemporary generation.
The analysis
Building on my prior research on the commercialization of cricket in India and the
subsequent impact of commercialization on player evaluation, I analyze the impact of
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commercialization on soccer and the eventual creation of the new category, which is a
concoction of traditional soccer, entertainment, and business. In particular, I examine the effect
of commercialization of soccer on player evaluations in the context of the ISL. This analysis
also sheds light on the process of borrowing of categorical codes when new categories are
formed (see Durand & Khaire, 2017). I argue that the commercialization of soccer in India and
the eventual creation of the ISL was strategically motivated. The league was very similar in
design to the IPL and hence, I argue that the evaluation of players in the ISL would also adapt
similar trends as I have seen in the IPL. In other words, ascriptive factors like status will play
significant role in evaluation, after controlling for objective factors.
The unbalanced panel dataset consists of 600 observations for 367 soccer players in the
ISL for three seasons, 2016, 2017 and 2018. Although the ISL started in 2014, the governing
bodies did not start an evaluation system before 2016. Hence, I have only considered the three
seasons between the years 2016 and 2018 for the purpose of this study. I have scraped the
performance related data, the control variables, and the dependent variable from the official
ISL website. I have also collected data regarding FIFA rankings from FIFA’s official website
for the respective years.
Control variables
The number of matches that a player has played may have an effect on their
performance evaluation. On the one hand, the number of matches played can be deemed as a
proxy for experience. The more experienced a player is, the better he is expected to be because
of a learning-curve effect, where performance improves because of repetitions of the same
work over time, where the underlying technology remains unchanged (Rothaermel, 2015). On
the other hand, one can argue that if a player gets more matches, it is more likely that he will
be able to demonstrate his skills and quality more appropriately, than a player who gets only
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limited chances to play. To control for that factor, I have taken the number of matches played
by the players in the ISL as a measure of their experience.
Furthermore, a player’s role in the sport may have an effect on their performance. In
soccer, four different player roles can exist. The goalkeepers are predominantly entrusted with
the duty of saving attempts to score goals by the opponent team. Defenders usually play in the
defensive third of the playing pitch, with occasional exceptions, and their main duties are to
defend against the opponent team and prevent them from scoring goals. Midfielder usually
occupy the middle-third of the pitch and assume the role of the playmakers. They also act as
bridges between the defenders and the forwards. Finally, there are the forwards, who usually
play in the attacking-third of the pitch and their primarily responsibility is to score goals for
their teams. I have created dummy variables for the positions Midfielder (MF) and Forward
(F) and have assigned them the value 1 or 0 accordingly. The roles for every player in the ISL
can be obtained from the official website. In terms of roles, the goalkeepers are the most
different from other three roles, and hence I have not considered the goalkeepers for this
analysis. I have used the two dummy variables (MF and F) in my models to control for any
effect that the role of a player might have in their evaluation.
Independent variables
The quality of the players in the aforementioned different roles can be measured by
different attributes. In the absence of a composite measure for performance or quality for the
three different roles, I have considered some common attributes for all the roles as indicators
of quality.
Goals: In soccer, the number of goals scored by a player is an indication of how good
they are. Even though the forwards are the ones who are expected to be experts in scoring goals,
many midfielders and defenders are also famous for scoring many goals for their teams and
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helping them win. Hence, I have created a variable to indicate the number of goals each player
has scored in each season of the league.
Passing accuracy: Soccer players play by passing the ball around between them. The
number of passes that a player plays, determines their centrality and importance in the team.
However, I argue that the accuracy of the passes played is a better indicator of the importance
or centrality of the players, and subsequently, their quality. Accordingly, I have created a
variable to capture this metric, and have used it as an explanatory variable in my models.
Tackles: In order to prevent the opponent team from scoring goals, players need to
engage in defensive play and one instrument to prevent the opponent from attacking and
scoring goals is to tackle. Defenders are known to tackle more, but players in other roles also
do a lot of tackling during the game. Hence, I have created a variable to capture the number of
tackles that a player has done in each season of the league.
Status: Status is the prestige attributed to an entity as a result of its occupying a
particular position in a social rank (Lynn, Podolny and Tao, 2009; Jensen & Roy, 2008;
Washington & Zajac, 2005). Others define it as an indicator of the perceived quality of a
product relative to the perceived quality of other products (Podolny, 1993). In other words,
status and quality are related. It would be interesting to understand if status of the soccer players
in the ISL have any influence on their evaluation, after controlling for their objective
performance. If the status variable is significant, then it can be argued that the ISL borrowed
similar codes for evaluation from IPL. Such a finding will enrich our understanding of the
borrowing mechanism during category formation.
Dependent variable
Since the 2016 season of the ISL, the governing body started giving every player a
rating at the end of the league and ranked the players according to that rating. This rating is a
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expression of the player’s performance evaluation by the governing body of the ISL. I created
a variable to capture this metric and is the dependent variable for my analysis.
Hausman test (p = 0.08) indicates that a random effects analysis is better suited for the
analysis. Accordingly, I conduct random effects panel regression analysis on the data.
Results and discussion
The bivariate correlation between the variables used in the analysis are presented in
Table 1. From the correlation coefficients, I find no indication of any major multicollinearity
problem in the models.
---------------------------------------
Insert Table 1 about here
---------------------------------------
Findings of the panel regression analysis are reported in Table 2. Model 1 is treated as
a base model with only the control variables of the number of matches played and the position
dummies (MF and F). All the three performance related predictor variables (goals scored,
passing accuracy, and number of tackles) are added to the baseline model in Model 2. Model
3 includes the status variable. There are very close similarities between the design of the ISL
and that of the commercialized avatar of cricket in India, the IPL. I argue that the status of
players in the ISL will have similar effect as that of the players’ visibility in the IPL.
Accordingly, I suspect that the relationship between evaluation and status in the ISL is not
linear but quadratic. To test this, I include an additional status variable in Model 4. This variable
is a squared version of the status variable that I use in Model 3.
---------------------------------------
Insert Table 2 about here
---------------------------------------
Interestingly, in Model 1 and Model 2, I find that the experience variable (matches) and
the performance variables (goals, passing accuracy, and tackles) are the significant predictors
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of a player’s evaluation score. This is expected because the sport of soccer is traditionally
governed by athletic logics, in which superior performance leads to better evaluation.
In Model 3, the status variable is negative and significant (z = -3.86, p = 0.000). This
means that status is a significant predictor of evaluation score, and a lower FIFA rank fetches
higher evaluation. This might apparently seem contradictory. However, a lower FIFA rank
means higher status and vice versa. Accordingly, I conclude that similar to the IPL, in the ISL,
ascriptive factors like a player’s status is important in determining a player’s value, after
controlling for objective performance. In Model 4, the squared version of the status variable is
positive and significant (z = 3.81, p = 0.000). This confirms the non linear nature of the
relationship between status and evaluation.
Overall, the results support the assumption that the design of the ISL is very similar to
that of the IPL. I argue that the similarity in design is influenced by the commercial success of
the IPL and is deliberate. Thus, the new category of commercialized soccer in India borrowed
its codes from the commercialized avatar of cricket. The findings shed light on the borrowing
mechanism when new categories are formed (see Durand & Khaire, 2017).
Limitation (status variable)
The analysis is subject to a minor limitation regarding the operationalization of the
status variable. Status has been defined in the literature as the perceived quality relative to
competitors (Podolny, 1993). Audiences develop a perception of status and a status-based
hierarchy by observing the quality of the artefact in question and also the status of its affiliations
(Podolny, 2005). In other words, for a soccer player, a perception of status can be developed
by observing his quality and performance, and also his affiliations, which could be his past and
present clubs, and also his country. A player who plays for a high-status club like Real Madrid
or Barcelona, is usually perceived to be a good quality player and is usually given a higher
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status. A similar status assignment happens for players who come from countries that have
better FIFA ranks. FIFA assigns a rank to every soccer playing nation based on a points-based
system. The lower the rank, the higher is the perceived status of that nation. For example, a
country whose FIFA rank is 1, is perceived to be of higher status related to soccer with respect
to a country whose FIFA rank is 50. Accordingly, soccer players who belong to a lower FIFA-
ranked country, is believed to be of higher status. This is also validated by the management
literature’s conceptualization of status as the attribution of prestige to an entity as a result of its
occupying a particular position in social rank (Jensen & Roy, 2008; Podolny, 1993;
Washington & Zajac, 2005). Accordingly, for the current analysis, I have operationalized status
of the soccer players at the ISL by the FIFA rank of their respective nations for the particular
years. However, socio-anthropologist Ralph Linton developed the concept of achieved status
and ascribed status. In Linton’s terms, achieved status is linked with performance and abilities
and is attributed to individuals who fulfil the criteria of “requiring special qualities” and “open
to individual achievement” (Linton, 1936). Therefore, part of a player’s status is a consequence
of his performance. Accordingly, a better operationalization of status in this case would have
been a residualized measure of FIFA rank. A player’s performance or quality is also measured
by his market value, or his remuneration. Accordingly, the residuals after regressing the FIFA
rank of a player’s country on his remuneration would have measured status in a much better
manner. The literature also supports this kind of residualized measure of status (e.g. Castellucci
& Ertug, 2010). However, data regarding the salaries of most of the ISL players are not
available publicly. Furthermore, some of the high-status players have already retired from
active soccer and do not earn regular salaries. Considering all these factors, I argue that my
operationalization of status is the best possible, given the existing limitations.
Conclusion
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The paper sheds light on the mechanisms of new category formation through a study of
the performance evaluation of soccer players at a newly created commercial soccer league in
India called the Indian Super League (ISL). The ISL is not just a sporting event, but it is a
concoction of sports, entertainment, and business, just like its cricket counterpart, the Indian
Premier League (IPL). The ISL was started in 2014, after the commercial success of the IPL
business model, and the primary investors in the ISL came from sports (soccer and cricket),
Bollywood, and Industry (finance, conglomerates, and media and entertainment). Table 3
provides the details of the ownership of the clubs in the first season of the league in 2014.
--------------------------------------
Insert Table 3 about here
--------------------------------------
I posit that after the commercial success of the IPL, it was only obvious that the
promoters would look to achieve similar feat in another domain. Soccer, being the second most
watched sport in India, was a natural choice. The commercialization of soccer followed the
same path as cricket did, instigated by similar participations from industry and Bollywood.
Many of the Bollywood stars who missed out in the bidding process for owning clubs in the
IPL used the opportunity to enter the new arena of sportainment through the ISL. They brought
with them their own logics, very much like they did in the IPL, and eventually, gave rise to a
new category of soccer, which runs parallel to the national soccer league (i-league) in India.
The new category of soccer was created by borrowing codes from the entertainment and the
business worlds, and I have shown that these new codes have had a similar effect on player
evaluation as they had in the IPL. Hence, I argue that the codes that were borrowed from
Bollywood and the industry, were very similar to those that were borrowed from the same
fields in cricket.
It can be concluded that the ISL was designed in similar lines with the IPL, because
both the leagues were commercially motivated. The ISL borrowed its codes from the IPL, and
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only those codes that led to the commercial success of IPL. The codes have a similar effect on
micro-mechanisms like player evaluation in both the leagues, and I observe that in the ISL,
ascriptive factors like a player’s status matter in their evaluation after controlling for objective
performance. These findings shed light on our understanding of the borrowing mechanism
during the formation of new categories and contributes to the literatures of institutional logics,
and categories.
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Appendix
Table 1
1 2 3 4 5 6 7 8 9
Player Rating 1
Matches 0.73 1
Forward (dummy) 0 -0.03 1
Mid-fielder (dummy) 0.02 0.03 -0.45 1
Goals 0.5 0.4 0.35 -0.03 1
PAC 0.21 0.12 -0.44 0.07 -0.17 1
Tackles 0.52 0.69 -0.27 0.08 0.06 0.25 1
FIFA Rank -0.37 -0.28 -0.13 0.01 -0.27 -0.16 -0.16 1
(FIFA Rank)2 -0.34 -0.29 -0.14 0.01 -0.25 -0.13 -0.18 0.96 1
Table 2
Model 1 Model 2 Model 3 Model 4
VARIABLES Player Rating Player Rating Player Rating Player Rating
Matches 0.113*** 0.0786*** 0.0752*** 0.0760***
(0.00456) (0.00657) (0.00655) (0.00648)
Forward 0.0625 0.0284 -0.0291 -0.0157
(Position dummy) (0.0752) (0.0811) (0.0810) (0.0802)
Mid-fielder 0.0238 -0.00119 -0.0176 -0.0142
(Position dummy) (0.0618) (0.0566) (0.0556) (0.0549)
Goals scored 0.131*** 0.125*** 0.121***
(0.0130) (0.0129) (0.0128)
Passing accuracy 0.0130*** 0.0111*** 0.0103***
(0.00218) (0.00221) (0.00219)
Tackles 0.00496*** 0.00502*** 0.00552***
(0.00192) (0.00189) (0.00187)
FIFA rank -0.00193*** -0.00763***
(0.000502) (0.00158)
(FIFA rank)2 3.97e-05***
(1.04e-05)
Constant 5.208*** 4.487*** 4.816*** 4.949***
(0.0672) (0.164) (0.183) (0.185)
R2 (overall) 0.5307 0.6208 0.6326 0.6406
Observations 600 600 600 600
Number of Id 376 376 376 376
Standard errors in parentheses
*** p<0.01, ** p<0.05, * p<0.1
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Table 3
Team Name Owner(s) Industries Represented
Atletico de Kolkata Sourav Ganguly
Harshavardhan Neotia
Sanjeev Goenka
Atletico de Madrid
Sports (cricket)
Construction
Conglomerate
Sports (soccer)
Chennaiyin F.C. Abhishek Bachchan
MS Dhoni
Bollywood
Sports (cricket)
Delhi Dynamos Sameer Manchanda Media and entertainment
F.C. Goa Venugopal Dhoot
Dattaraj Salgaokar
Shrinivas Dempo
Home appliances
Sports (soccer)
Sports (soccer)
Kerala Blasters Sachin Tendulkar
PVP Ventures
Sports (cricket)
Media and entertainment
Mumbai City Ranbir Kapoor Bollywood
North East United John Abraham
Shillong Lajong F.C.
Bollywood
Sports (soccer)
Pune City Salman Khan
Kapil Wadhawan
Dheeraj Wadhawan
Bollywood
Finance
Finance
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Essay Three
Doing “good-work”: Key differences between managers and entrepreneurs with respect
to ethical decision-making in innovation projects - a responsible innovation and
effectuation approach
Abstract
Innovation, or commercialized invention, is a key driver of the economic performance
of firms and the development of national economies. However, many innovation projects raise
serious ethical questions which must be addressed appropriately to minimize the negative
impacts of such innovation. Extant research has paid limited attention to how such ethical
questions are handled by relevant stakeholders. I address this gap by drawing on the concepts
of “responsible innovation” and “effectuation” with an aim to understand the key differences
between managers and entrepreneurs with respect to ethical decision making. This would help
us understand how the principles of sustainability and responsibility are applied and what
practices reduce the potential negative impacts in radical innovation projects.
Keywords: Responsible innovation, governance, decision-making, effectuation
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“We need to move forward on artificial intelligence development, but we also need to be
mindful of its very real dangers.” – Stephen Hawking, November 2017
Introduction
Innovation has remained at the center of managerial and scholarly attention for a while
now. Many definitions of innovation have been proposed over the years, like “…any idea,
practice, or material artifact perceived to be new by the relevant unit of adoption.” (Zaltman,
Duncan, & Holbek, 1973, p. 10), “…an invention which has reached market introduction in
the case of a new product, or first used in a production process, in the case of a process
innovation.” (Utterback, 1971, p. 77), and “Innovation = theoretical conception + technical
invention + commercial exploitation” (Trott, 2012, p. 15). For this paper, I draw on the
common elements of the aforementioned definitions and conceptualize innovation as
commercialized invention. Innovation is often thought to be one of the key drivers of the
economic performance of a firm and the development of an economy as a whole. The initial
typology of innovation was developed in the 1990s (Henderson & Clark, 1990). Since then,
scholars have investigated the strategic implication of the different types of innovation. One
particular kind of innovation has managed to draw most of the attention from scholars and
managers alike – radical innovation, because of its potential for resulting in greater returns on
investments (e.g. Chaney et al., 1991). Radical innovation imbues novelty across two
dimensions – the technological dimension and the consumer dimension. However,
technological novelty often plays a big role in evaluation and adoption by consumers (Veryzer,
1998). Subsequently, I adopt the definition is radical innovation as “a new product or service,
which requires considerable change in customer behavior, is perceived as offering
substantially enhanced benefits and is also technologically new” (Sandberg, 2008: 56).
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Many of the contemporary radical innovations raise several questions on ethical grounds.
One salient example is that of Artificial Intelligence (AI). AI has gained so much prominence
that experts believe that it will be in the mainstream of many organizational activities in the
future. Many present-day organizations have elaborate strategies for incorporating AI in their
functions. However, AI raises several moral and ethical questions too. AI has been projected
to replace many jobs that are performed by humans today. This may have serious implications
in the socio-economic design of the future. Also, the big data systems store and mine personal
information to an extent that has made people uncomfortable with regards to breaching their
privacy. The recent frenzy about the role of Cambridge Analytica in the US presidential
elections is a salient example of consumer data can be mined and used to manipulate human
behavior. So severe are the concerns regarding the usage of AI, that governments have started
setting up ethics councils to keep an eye on such usage1.
These ethical dimensions of AI and other radical innovations can be linked with the various
antecedents and consequents of such innovations, that is, what conditions lead to the
development of such innovations, and how those innovations are used in organizational and
social contexts. The antecedents can be broadly classified into behavioral, cognitive and
structural veins. The behavioral stream looks into the effects of different practices (e.g.
knowledge brokering) of entrepreneurs and managers on firm performance (e.g. Hsu & Lim,
2014). Scholars exploring the structural antecedents study the categorical imperative – the
pressure on firms from their audience to adhere to norms and practices associated with existing
innovation or categories (e.g. Zuckerman, 1999) and the effect of organizational and network
structure on innovation (e.g. Argyres & Silverman, 2004; Reitzig & Sorenson, 2013; Cattani
& Ferriani, 2008). The cognitive stream, which is centered around the decision-making aspect
of innovation, is probably the broadest of the three antecedents. Innovation entails various
1 https://govinsider.asia/innovation/singapore-sets-ai-ethics-council/
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kinds of decisions at all organizational levels – individual, group, and firm. Previous works in
this vein have primarily looked into the different levels of decision making and their suitability
under different conditions (e.g. Csaszar & Eggers, 2013), competing technologies and the
implications of decisions to invest in either one or a combination of such competing
technologies (e.g. Eggers, 2012) and the effects of context (eg. Shepherd & Rudd 2014),
rhetoric (e.g. Hoefer & Green, 2016) and intuition (e.g. Khatri & Ng, 2000) on strategic
decision making, and the impacts of those decisions. The consequents of innovation that have
received the lion’s share of scholarly attention are firm performance (e.g. Hsu & Lim, 2014)
and the attributes of the innovation artefacts like timing of entry and dominant design (e.g.
Suarez et al., 2015).
Most decisions regarding radical innovation are made while keeping commercial objectives
in mind. Some of these decisions are regarding which innovations firms should pursue and lead
to the phenomena of commission and omission errors (e.g. Garud, Nayyar & Shapira, 1997;
Csaszar, 2012). Other decisions are regarding external market conditions, such as timing of
entry in a market (e.g. Suarez et al., 2015). Still other veins of work in this regard have indulged
in a micro-level analysis of speculative decision making and have concluded that phenomenon
like the “emotional oracle effect”, where individuals who have higher trust in their feelings,
can predict the outcome of future events better than others who have lower trust in their feelings
(Pham et al., 2012).
I argue that the ethical questions of such radical innovations have largely been overlooked
by extant research, albeit identifying the importance of such ethical questions. Only a handful
of scholars like Nathan (2015) have attempted to develop a process model for understanding
the governance of such innovations. Nathan’s model focuses on the various stakeholders’
perspective on ethical grounds. I acknowledge the novel work that Nathan and others have
started in this vein but argue that initial models like that of Nathan are limited in explaining
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how the ethical questions of radical innovation are handled because of their limited scope and
focus. I address this gap in research by comparing managerial and entrepreneurial decision-
making characteristics with respect to ethical issues in innovation projects. To this end, I build
on the concepts of responsible innovation and effectuation to understand the key differences
between entrepreneurial and managerial decision-making with respect to the ethical
dimensions of innovation.
Responsible innovation is defined as “taking care of the future through collective
stewardship of science and innovation in the present” (Stilgoe, Owen, & Macnaghten, 2013: p.
1570). It is alleged that responsible innovations are technically superior and socially beneficial
and are very similar to the concept of “good work” (Gardner, Csikszentmihalyi, & Damon,
2002). Innovation environments are often influenced by agency issues, which, in highly
uncertain conditions, are sources from which salient ethical questions that innovators must
address, arise. I intend to contribute to this stream of the literature by studying various decision-
making mechanisms in selected innovation projects, that represent “good work” or responsible
innovation. The broad objectives of this project are:
(1) To understand how innovation projects that raise significant ethical questions regarding
their features, potential use, and future impact on society, are governed.
(2) To understand how those governance mechanisms differ for managers and
entrepreneurs.
Factors influencing innovation choices
Research suggests that the general innovation life-cycle is guided by the evolutionary
processes of variation, selection and retention (Baum & McKelvey, 1999; Lovas & Ghoshal,
2000; Zollo & Winter, 2002). The two dominant processes through which firms build their
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innovation portfolio are “top-down”, which are deliberated by the choices of top managers
(McGrath, 1997; Adner & Levinthal, 2004) and “bottom-up”, which emerge from the strategic
response to market conditions by middle managers and other organizational members
(Burgelman, 1983). The selection process involves choosing one or more innovations from the
generated portfolio and developing them further with commercial objectives in mind (Knudsen
& Levinthal, 2007; Kapoor & Klueter, 2015). The mechanisms of this selection process are
still unclear and warrants further scholarly attention.
One of the suggested mechanisms of selection is that of knowledge brokering. The
brokering process involves “the ability to effectively apply knowledge from one technical
domain to innovate in another” (Hsu & Lim, 2014, p.1). It has been shown that founders’ initial
modes of venture ideation with respect to the adoption of brokering has a substantial impact on
organizational innovation outcomes. Moderate extents of brokering improve a firm’s
innovation performance, whereas too little or too prolonged brokering are not that fruitful.
Firms engaging in knowledge brokering perform better than non-brokers, ceteris paribus. The
non-brokers engage in activities like hiring external expertise to mitigate the performance lag
resulting from not engaging in knowledge brokering at the initial stages.
Structures of organizational and that of the social networks in which the firms are
embedded also have an effect on innovation potential and choices. The core-periphery model
of creativity puts forward the idea that the of origin of radical innovation is more probable in
firms that operate in the periphery of social networks and their diffusion is facilitated by the
firms located in the core of such networks (Cattani & Ferriani, 2008). The core-periphery
model is also instrumental in the explanation of the emergence of business eco-systems and
platforms around certain technology. The peripheral firms are relatively less bounded by the
demands of institutional isomorphism and hence are more prone to come up with radically
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innovative ideas. Whereas, the cohesive core facilitates information sharing because of the
direct connections between the participants in the core (Coleman, 1994; Burt, 1995).
Firm’s decisions regarding which innovations to pursue also depend on the pressures
they face from their consumers who are also their biggest critiques. Firms face institutional
pressure from evaluators like customers and critiques to stick to norms and attributes of
existing, accepted innovations. Failure to do so attracts negative evaluation and penalties from
their consumers and evaluators – a phenomenon known as the “categorical imperative”
(Zuckerman, 1999).
Strategy literature in the last few decades has focused on two broad areas in strategy –
content, and process respectively (Rajagopalan et al., 1993). However, until about a couple of
decades ago, the literature was heavily skewed towards strategy content (Rajagopalan et al,
1993). The authors posit that the content researchers benefited from the existence of sound
theoretical framings and integrative models (e.g. Ansoff, 1965; Andrews, 1971; Hofer &
Schendel, 1978; and Porter, 1980) form early on, which had made their lives a little easier than
process researchers. On one hand, these models provided a common and widely-understood
vocabulary to content researchers, while on the other, they also provided a general sense of
direction on conceptual and empirical grounds. In contrast, the process researchers were
severely handicapped by the absence of such resources, which resulted in limited conceptual
and empirical works in this vein. Process scholars also faced challenges related to the
identification and the measurement of commensurate process variables.
However, since the latter half of 1980, process research has experienced a renewed
vitality and has uncovered intriguing complexities in the domain. This resurgence has also
opened doors for studying interrelationships between content and processes (Huff & Reger,
1987). Scholars like Mintzberg also recognized the salience of research in strategy processes,
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which is expressed in the quote: “More research is required on the process of strategy formation
to complement the extensive work currently taking place on the content of strategies”
(Mintzberg & Waters, 1985, p. 269).
The domain of strategy processes includes a plethora of issues, decision making being
one of the more salient topics. Decision making attempts to understand how strategic decisions
are made in organizations and is an extremely complex subdomain of strategy processes
because of the layers of complexity added by context and contingency, and the number of
stakeholders involved in the decision-making process. However, decision-making in inherently
associated with every possible antecedent of processes, like innovation and has substantial
impact on the consequents of processes like economic performance of firms.
Rajagopalan et al. (1993) posit that various strategic decision models differ with each
other in various respects. However, almost all such decision models share some commonality
along three key dimensions. First, organizational environmental attributes like complexity and
uncertainty influence the mechanisms, characteristics, and outcomes of strategic decisions.
Second, strategic decisions are influenced by endogeneity in various degrees. Current strategic
decisions are often reflections of past strategies, past performance, and organizational structure
and personal characteristics of the decision-maker. Finally, even within a single organization,
the decision-making process for different projects and contexts, like top management teams,
strategic-decision specific characteristics, and firm characteristics, may vary because of
differences in various decision-making factors attributable to factors related to resource and
capabilities.
The decision-making stream is primarily influenced by three sets of factors – structure,
knowledge and environment (Csaszar & Eggers, 2013). Decision-making can be either
individual or collective. In both cases, if decision makers behaved rationally, they would be
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more prone to assessing the present and future values of all the available innovation options
before making a choice. This would result in the retention of only those innovation options that
create value (McGrath, 1997; Zardkoohi, 2004; Bessen, 2008). However, the behavioral theory
of the firm indicates that decision makers are boundedly rational (Cyert & March, 1963;
Barnett, 2008) and, hence, display biases in decision-making. Csaszar & Eggers (2013) posit
that scholarly focus on information aggregation with respect to organizational decision making
is a recent phenomenon. This is driven by the fact that group decision making is a much closer
representation of organizational decision making, unless the concerned firm is a one-person
proprietorship. The authors evaluate different modes of group decision making like delegation
to experts, majority voting, and averaging of opinions. They find that delegation is the most
effective structure “when there is diversity of expertise, when accurate delegation is possible,
and when there is a good fit between the firm’s knowledge and the knowledge required by the
environment.” (Csaszar & Eggert, 2013, p.1). I argue that innovation related decisions are
likely to be influenced by the type, the expertise and the set of values espoused by the parities
to which such decisions are delegated.
A recent review of the literature on strategic decision making (Shepherd & Rudd, 2014)
highlight that strategic decisions are ill-structured, nonroutine, uncertain and pervasive.
Furthermore, such decisions entail a significant financial outlay, and have profound impact on
organizational performance (Eisenhardt and Zbaracki 1992; Mintzberg et al. 1976). Shepherd
& Rudd (2014) also highlight the importance of contextual factors like the top management
team, characteristics of the decisions, external factors and firm characteristics on the effects of
decision making. Such contextual factors also influence organizational choice of innovations.
Other works in the domain of decision making have evaluated the influence of heuristics and
biases (Busenitz & Barney, 1997), timing of commitment to a particular technology (Eggers,
2012, 2014), the role of rhetoric (Hoefer & Green, 2016), and intuition (Khatri & Ng, 2000).
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Scholars have also looked into the effect of trust in feelings on the outcome of decision
making. Pham et al. (2012) found that individuals who have higher trust in their feelings can
predict the outcomes of future events better than individuals with lower trust in their feelings.
The authors call the effect the “emotional oracle effect” and such factors can also influence the
outcome of innovation choices. It can be reasonably argued that managers and decision makers
who have higher trust in their abilities and awareness, would be better at picking the “winners”
more effectively from a given choice set of innovations.
However, the question of how decisions are made by firms about innovations that raise
significant ethical questions regarding their features, potential use, and future impact on society
and how those decision-making mechanisms vary from the ones where the concerned
innovations are more commercially motivated, still remain underexplored.
Responsible innovation and “good work”
Responsible innovation (RI) has been defined as “taking care of the future through
collective stewardship of science and innovation in the present” (Stilgoe, Owen, &
Macnaghten, 2013: p. 1570). The subtle ethical dimension in the aforementioned definition is
embedded in the uncertainties arising out of the future impact of current actions. Research has
already established that a firm’s innovation environment and context is characterized by
uncertainties. Pandza & Ellwood (2013) posit that in situations, where institutional forces put
familiar regulations and protocols in place in a firm’s operating environment, and where there
is a clear trust and widely held agreement and belief in the innovation process of a given field
(i.e. under conditions of low uncertainty), there is little worry or discomfort with any ethical
concerns when innovating. In contrast, when innovation takes place in a context that is
relatively nascent, where there is little to no regulation, and where there are little or no widely
held and shared beliefs in appropriate action (i.e. under conditions of high uncertainty), then
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innovators are often faced with substantial ethical dilemmas. These ethical dilemmas are
reflected in the form of greater contemplations about the unintended consequences of
innovating with a new technology. For example, some artificial intelligence and machine
learning technologies collect lots of personal information from consumers, and in doing so,
“coerce” consumers into making certain choices, a phenomenon that raises obvious questions
on ethical grounds.
The inevitable uncertainties that are at the core of any technological change, in conjunction
with the absence of unambiguous rules, protocols, and norms for steering firm actions, and the
overarching question of ethical responsibility, call for the involvement of agency in building
nascent structures. Agency is inherently embedded in any organizational structure and
capability. In order to better understand the institutional process of "responsible innovation"
scholars need to investigate the nature of "virtue ethics", that is, the relationship between
strategic, ethical and habitual agency (Pandza & Ellwood, 2013).
One salient framework that helps us understand the nature of virtue ethics in RI was
proposed by Owen et al. (2013). The framework includes four dimensions for a RI framework.
The first dimension is termed as “anticipatory” and it deals with “describing and analyzing
those intended and potentially unintended impacts that might arise, be these economic, social,
environmental, or otherwise.” (Owen et al., 2013: 38). The second dimension is “reflective”
and is about reflecting on all the underlying purposes, motivations, and potential impacts of an
innovation and contemplating on the known and the unknown of the concerned innovation.
The third dimension is termed as “inclusively deliberate” and is about “inclusively opening up
visions, purposes, questions, and dilemmas to broad, collective deliberation through processes
of dialogue, engagement, and debate, inviting and listening to wider perspectives from publics
and diverse stakeholders.” The fourth and the final dimension is called “responsive” and is
used to set the direction and have an influence on the subsequent trajectory and pace of
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innovation projects. Such influence is expected to be achieved through effective mechanisms
of participatory and anticipatory governance by using the collective process of reflexivity
(Owen et al., 2013). These four dimensions are expected to complement each other, and work
in an integrated manner to result in responsible innovation.
Scholars have also attempted to develop a typology of work to understand what constitutes
“good work” (Gardner, Csikszentmihalyi, & Damon, 2002). According to the authors, any
work can be characterized by two dimensions – technical excellence and meaningfulness. Such
characterization gives rise to different typologies of work. A work is considered to be excellent,
if it has achieved the highest possible technical superiority and quality. Engaging work, on the
other hand, is personally meaningful, something that the innovator truly believes in. Ethical
work creates value not only for the concerned innovator, but also for others in the society and
are socially responsible (i.e. it also positively impacts society at large).
Building on this concept of “good”, ethical work, I argue that any innovation can be
simultaneously technically excellent, personally meaningful, and socially ethical in the way it
creates values for society as a whole. Essentially, I posit that “good work” and “responsible
innovation” are very similar, if not the same, and that similar ethical dimensions govern the
decision-making concerning such innovations.
Nathan’s model of ethical governance and its limitations
Nathan (2015) attempted to develop a model for ethical governance of innovation projects
by building on the previously disjoint streams of literatures on innovation and ethics. He
addressed the gap in previous literature on RI, where scholars had attempted to address the
need to incorporate ethics and moral standards within the scope of RI (Pavie et al., 2014; Owen
et al., 2013), but had fallen short in explaining how such a framework moderates the decision-
making processes of various stakeholders in innovation projects. Nathan’s main contention was
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that the extant innovation models were linear and consisted of three distinct stages of input,
throughput, and output respectively, but failed to integrate the principles of ethics or RI.
One of the challenges of the linear process model of governance is that an innovation
process is assumed to have a beginning and an end, and therefore, the responsibilities of the
salient stakeholders are also assumed to end with the ending of the innovation process. Nathan
(2015) argues that such a view of the innovation process and the corresponding stakeholder
responsibilities is limited and proposes a circular process model for the governance of RI
projects, as depicted in Figure 1.
--------------------------------------
Insert Figure 1 about here
--------------------------------------
The proposed model consists of five stages – namely, search, select, implement, capture,
and evaluate. The model also considers the value judgement of both the internal and the
external stakeholders and their networks. The evaluation phase explicitly signifies the ethical
nature of evaluation. Furthermore, the phases are not linearly progressive, but can regress
depending on the decision made by the stakeholders in each phase. Managers are expected to
engage in extensive dialogues and deliberations with various stakeholders to address the
potential ethical impacts in each stage by understanding their interests, rights, duties,
responsibilities, ethical concerns and dilemmas (Nathan, 2015).
A view of Nathan’s model through the strategic decision-making lens makes us realize that
only the first three steps of the model involve strategic decision making. These steps are search,
select, and implement respectively. The remaining two stages of the model, namely capture,
and evaluate predominantly focuses on action rather than on strategic decision. Combining the
aforementioned four dimensions of RI with the first three stages of Nathan’s model, I argue
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that the first stage (search) corresponds to the anticipatory and the reflective dimensions of RI.
The second stage (select) corresponds to deliberative dimension, and the third stage
(implement) corresponds to the responsive dimension of the RI framework. This kind of
linkage is apparent from the definitions and the explanations of the stages and the dimensions
as enunciated earlier. The combination of the different stages of Nathan’s model and the
dimensions of RI can be conceptually represented by the figure below:
------------------------------------
Insert Figure 2 about here
------------------------------------
I argue that decision making in the stages of searching, selecting, and implementing will
be very different for managers and entrepreneurs, given the differences between them that have
been documented in the literature. It is highly likely that such differences in decision making
will lead to different performance outcomes. However, the analysis of the performance
outcomes is outside the scope of this article, and I will exclusively focus on the difference
involving decision making.
Managers and entrepreneurs – different decision-making models
Search phase
Timing of awareness of potential ethical issues
From a review of the literature on the RI and effectuation frameworks and from the
general understanding of the different decision-making models pertaining to managers and
entrepreneurs, it can be argued that one of the key factors that differentiates the two kinds of
actors with respect to the RI framework in the search phase is the timing of their awareness
about potential ethical issues in their respective innovation projects. This timing of awareness
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is influenced by the decision-making models that managers and entrepreneurs engage in
respectively. It has been well documented in literature, that managers follow a causal decision-
making path, whereas the route that entrepreneurs follow is influenced more by the logics of
effectuation (Sarasvathy, 2001).
According to Sarasvathy, the causal model begins with a pre-determined goal and a
fixed set of given means. This is true in most organizational context because firms possess
specific sets of resources and capabilities, which give them unique competitive advantages.
However, the resource specificity also limits the extent of exploration of goals and means to a
given limited set. Armed with these limited sets of means, managers seek to identify the optimal
alternative paths to achieve the stated goals.
The effectual decision-making route is different because it does not begin with a set of
given goals. Instead, it begins with a given set of means specific to the entrepreneurs in
question, and the goals emerge contingently over time as a function of the imaginations and
aspirations of the entrepreneurs and their respective networks (Sarasvathy, 2001).
Proposition 1a: Managers, who generally follow a causation driven decision-making pattern,
are likely to have a general idea about the ethical implications of the outcomes of the potential
innovation projects early on during the search phase. This is because in causation processes,
the ultimate goals are given, and the managers scout for means to reach those goals.
Proposition 1b: Entrepreneurs, who generally follow an effectual decision-making pattern, are
likely to become aware of the ethical implications of their decisional much later in the search
phase of innovation projects. This is because in a classical effectual decision-making, the
potential outcomes start taking concrete shape much later in the decision-making process.
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Selection phase
Mode of selection – exploration versus exploitation
Organizational adaptation and adoption are characterized by the perennial tension and
trade-off between exploration and exploitation (March, 1991). In order to ensure a sustainable
and promising future, organizations make uncertain investments and make decisions regarding
resource allocation. These decisions are vital for a firm’s survival while overcoming various
selection pressures in the short-run (Levinthal & March, 1993). The selections are influenced
by a firm’s preference for strategies with respect to exploration and exploitation. The general
conceptualization of exploration, as emphasized by extant literature, makes it look like a
somewhat random and undirected process. However, Adner & Levinthal (2008) suggest that
such a view of exploration is rather biased and misleading. Of course, exploration activities
allow some slack at the policy level. But the slack in question is with regards to the processes
of evaluation of available options and the subsequent selection mechanisms within
organizations (Adner & Levinthal, 2008).
Selection is facilitated within organizations through coordinated actions among groups
of individuals who are often disparate (Adner & Levinthal, 2008). This might potentially lead
to the classical agency problem, arising out of conflict of interests of the different groups in
question. However, the interests are often made to align by reducing divergent behavior
through incentive mechanisms. Another way of doing it is through socialization initiatives and
through the development of shared common identities and shared motives (Adner & Levinthal,
2008). However, organizational managers are subjected to external and internal institutional
pressures (Judge & Zeithaml, 1992) which influence the ethical aspects of their decision
making. Ethics and institutional pressures can influence the exploration / exploitation tradeoff
of organizational managers. Literature has highlighted the role of organizational hierarchy in
ethical decision making.
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In his study on managers who were lower in the organizational hierarchy, Carroll
(1978) found that those managers felt more pressure to compromise their personal values in
order to achieve company goals. A report on a Wall Street Journal survey (Ricklees, 1983)
revealed that 40 percent of executives stated that they had been asked to behave unethically in
certain stages. Another study posited that middle managers were more ethical than top
management and that the ethical standards of those managers were even higher than those
mandated by existing corporate policies (Ferrell & Weaver, 1978).
I argue that because of the various organizational and institutional forces that managers
are subject to, their decisions regarding selections pertaining to innovation projects will reflect
these forces. Organizations are essentially hierarchical systems, and within the hierarchy, each
manager, because of the aforementioned forces and also because of his/her personal ambition,
is predominantly exploitative. Accordingly, I propose:
Proposition 2a: Organizational managers will engage more in exploitation of existing
resource, capabilities and opportunities while making decisions in the selection phase of
innovation projects. This is predominantly because of the various institutional (external) and
organizational (internal) forces that they are subject to. These forces are more likely to
supersede their personal preference to exploitation / exploration. The ethical dimension of this
mode of decision making is likely to be a function of the ethical stands of their respective
organizations.
It is established by literature that even though there could be a diversity of opinion
within organizations, normally every organization has a dominant political coalition which
decides on various aspects on the organization, including resource allocation for innovation
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projects. (Prahalad & Bettis, 1986). This might be viewed as a constraint by entrepreneurs, who
typically prefer to have vocational independence from such forces. Often it is difficult for
entrepreneurial individuals to convince the dominant political coalition to pursue opportunities
that they feel to have immense promise. Such individuals are also motivated by the potential
incentives for themselves for pursuing those opportunities (Christensen, 1997; Klepper &
Sleeper, 2005).
Entrepreneurs seek to create and capture value through a combination of exploration
and exploitation of innovation opportunities. They usually do so either by progressing existing
setups and opportunities, or by creating new ones (Blanco 2007). While entrepreneurs are
usually more creative and innovative and are often prone to changing the existing status-quo,
it is practically impossible to create all sets of resources and capabilities towards the pursual of
innovation, from scratch.
Proposition 2b: In the selection phase, entrepreneurs are more likely to engage in both
exploration and exploitation while making decisions. This is predominantly because while
entrepreneurs often create new ways of organizing from existing ones, not everything can be
created from scratch, and entrepreneurs need to utilize existing resources and capabilities in
addition to exploring for something new. The ethical dimension of this mode of decision making
is likely to be a function of the ethical stands of the respective entrepreneurs, as they are
relatively free from the organizational and institutional pressures that managers are subjected
to.
Implementation phase
Risk attitude (risk-averse versus risk-taking)
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In the variation-selection-retention framework, the last stage is the implementation
phase, where the selected innovation projects are brought to life. The difference between
entrepreneurs and managers with respect to their risk attitudes influences their decision-making
in this phase.
Different kinds of assessments make up key components of the RI framework. One
such assessment is the risk assessment, which is used to connect the RI framework to
innovation (Owen & Goldberg 2010). Risk assessments require a clear picture of the future and
hence, foresight activities are key aspects of the RI framework. Some of the documented ways
of doing such foresight activities are futures studies (Sardar 2010) or foresight research (Cuhls
2003; Martin 2010). Research has established that grand challenges are particularly addressed
thought the practice of foresight activities (Cagnin, Amanatidou, & Keenan 2012), and one of
the grand challenges is the management of the unknown future, which is a key characteristic if
innovation projects.
In his seminal work, Knight (1921) identified three types of uncertainties. The first one,
which is now classified as “risk” talks about a future with a known distribution. Only the
particular raw that will occur is the unknown in this particular scenario. The second one, now
known by the term “uncertainty”, talks about a future whose distribution is unknown. However,
the distribution can be estimated by studying draws over time. The third and the final type was
called “true uncertainty” (or Knightian uncertainty) and consists of a future whose distribution
is unknown and unknowable. This is the kind of future that managers and entrepreneurs face
while managing innovation projects and their decision making is hugely influenced by their
risk attitude.
In large corporations, managers are generally reluctant to propose and undertake risky
projects. As a general trend, it has been observed that such managers are risk averse (Amihud
& Lev, 1981), tend to favor marginal improvements, cost-cutting and safer investments over
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radical projects (Kahneman & Lovalo, 1993). Kahneman & Tversky (1979) also posited that
decision makers in organizations are more prone to placing greater weights on the economic
losses that could result from their decisions than on potential gains. Why are managers in large,
hierarchical organizations so risk-averse? According to Swalm (1966), in addition to the
control mechanisms that are in place, corporate incentives are designed in a way, that they
active discourage organizational managers from taking risks. Managers in Swalm’s study also
indicated that this kind of defensive risk attitude was good for their carriers, even though they
were bad for the organizations.
Proposition 3a: Managers in organizations are generally risk-averse, and hence will be more
prone to making decisions that are conservative from an ethical perspective. Because of
various institutional and organizational pressures and control systems in place, and because
of their career ambitions, they will be less likely to push the boundaries on ethical grounds
when it comes to decision-making on innovation projects.
Extant literature on entrepreneurs posit that they are risk takers and rugged individualists
(Begley & Boyd 1987; McGrath et al. 1992), and that they engage in deviate social behavior
(Shapero 1975). Entrepreneurs have been observed to accept higher levels of risk in their
careers and also on the domain of business decision-making. (Bird 1989). This is also evident
in the fact that they are involved in starting new ventures, and new ventures usually have higher
probabilities of failure. Busenitz & Barney (1997) found that entrepreneurs are more prone to
using biases and heuristics in strategic decision making and that they are often overconfident
in their decisions. However, the affordable loss principle of effectuation (Sarasvathy, 2001)
posits that entrepreneurial decision-making takes into account the maximum loss that the
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entrepreneurs are willing to make. I argue that such attitudes in decision-making will have an
impact on the ethical aspects of innovation projects.
Proposition 3b: Entrepreneurs are usually more risk-taking, and overconfident in their
decision making, and hence they are more likely to take non-conservative decisions in the
implementation phase of innovation projects which are likely to push the ethical boundaries to
some extent. The affordable-loss principle of effectuation would suggest that such boundary-
pushing decisions would take into account the maximum loss that entrepreneurs are willing to
make as a consequence.
Conclusion
The synopsis of the current conceptual analysis of the differences between managerial and
entrepreneurial decision-making is represented in Table 1 below.
------------------------------------
Insert Table 1 about here
-------------------------------------
In the next stage of the project, I propose to collect data from the field to validate the
propositions. I am in the process of identifying firms that work in the domain of artificial
intelligence (AI) and I intent to conduct detailed ethnographic study of multiple innovation
projects in those firms. I will study the various antecedents, with a particular emphasis on
decision-making, and their respective roles in selected AI projects that raise ethical questions,
to find out how such questions are handled by managers and entrepreneurs respectively in order
to achieve responsible innovation (RI) outcomes.
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I will apply the framework of radical and incremental innovations as proposed by
Henderson & Clark (1990) for this study to classify the projects. However, the aforementioned
framework is predominantly applicable for component-based innovations. I might need to
redefine the dimensions of the framework to make it fit in the context of AI, whose nature is
predominantly virtual.
Since the study is in its early stages, and is of a theory-building nature, I will adopt a
qualitative approach as recommended by the literature (e.g. Eisenhardt, 1989). Extant literature
also posits that case studies are justified epistemologically for such projects (Stuart et al., 2002;
Yin, 1989). Furthermore, my decision to study multiple projects in multiple organizations is
influenced by the findings of extant literature that multiple case studies provide a stronger base
for theory building (Rowley, 2002). The data collection methods will predominantly employ
ethnography, where I will shadow AI projects and also conduct semi structured interviews with
the relevant stakeholders of those projects. I will follow the grounded theory approach (Glaser
& Strauss, 1967; Strauss & Corbin, 1997) to analyze the data and to build the model of
governance for RI outcomes. I might also analyze secondary data to triangulate my findings.
Subsequently, I intend to contribute to the literature on RI, ethical governance of innovation
projects, and managerial and entrepreneurial decision-making.
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Appendix
Figure 1: Circular process model of RI - taken from Nathan (2015)
Figure 2: Linking stages of Nathan’s model with dimensions of RI
Search Select Implement
Anticipatory Reflective Deliberative
First three stages
in Nathan’s
model
Responsive Corresponding
RI dimensions
Key comparison
dimensions
between
managers and
entrepreneurs
Timing of awareness of
potential ethical issues
Risk attitude
– risk-taker
versus risk-
averse
Mode of
selecting -
exploration
versus
exploitation
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Table 1: Summary of comparison between managerial and entrepreneurial decision-
making in the context of responsible innovation
Stages in Nathan’s
Model (2015)
involving decision
making
Search Select Implement
Dimensions of RI
(Own et al. 2013)
Anticipatory Reflective Deliberative Responsive
Managerial
decision-making
Proposition 1a Proposition 2a Proposition 3a
Entrepreneurial
decision-making
Proposition 1b Proposition 2b Proposition 3b