1 ANGLO PLATINUM TWICKENHAM MINE SEAT REPORT 2009 Within Anglo Platinum, the primary responsibility for working with local stakeholders to help address the Sekhukhune area’s long history of poverty and disadvantage lies with Twickenham Mine’s Community Engagement and Development (CED) Department. The mine’s CED team seeks to address social, economic and developmental issues in local communities by spreading the benefits generated by mining to local communities. This report is the culmination of the Socio-economic Assessment Toolbox (SEAT) process, a programme of intensive engagement with local stakeholders conducted in 2009. The process is designed to enquire as to what locals think of the mine, what impact the mine has had on them (both positive and negative), and whether the mine needs to change anything to improve its performance and enhance its relationships with local stakeholders. Aside from the mine’s role as a procurer and an employer, it is also involved in supporting local development initiatives that seek to improve the quality of infrastructure, services, education, healthcare and skills development. To this effect, the mine invested R12,85 million in community projects in 2008, and will spend in excess of R22m in 2010, which includes monies not spent during 2009. Emerging from the SEAT process are the following overarching issues: • Local people are concerned that the mine is not making sufficient effort to build skills and procure from local enterprises. • Pollution to water and air by the mine is a key concern raised by local people. • Those engaged were concerned that blasting is the cause of damage to houses and other structures. The report sets out a number of measures designed to improve relations with local stakeholders, and to address their specific concerns through an intensive engagement plan and suitable community development interventions.
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1ANGLO PLATINUM T WICKENHAM MINE SEAT REPOR T 2009
Within Anglo Platinum, the primary responsibility for working with local
stakeholders to help address the Sekhukhune area’s long history of poverty and
disadvantage lies with Twickenham Mine’s Community Engagement and
Development (CED) Department. The mine’s CED team seeks to address social,
economic and developmental issues in local communities by spreading the
benefits generated by mining to local communities.
This report is the culmination of the Socio-economic Assessment Toolbox (SEAT )
process, a programme of intensive engagement with local stakeholders conducted
in 2009. The process is designed to enquire as to what locals think of the mine,
what impact the mine has had on them (both positive and negative), and whether
the mine needs to change anything to improve its per formance and enhance its
relationships with local stakeholders.
Aside from the mine’s role as a procurer and an employer, it is also involved in
supporting local development initiatives that seek to improve the quality of
infrastructure, services, education, healthcare and skills development. To this
effect, the mine invested R12,85 million in community projects in 2008, and will
spend in excess of R22m in 2010, which includes monies not spent during 2009.
Emerging from the SEAT process are the following overarching issues:
• Local people are concerned that the mine is not making sufficient effort to build
skills and procure from local enterprises.
• Pollution to water and air by the mine is a key concern raised by local people.
• Those engaged were concerned that blasting is the cause of damage to houses
and other structures.
The report sets out a number of measures designed to improve relations with
local stakeholders, and to address their specific concerns through an intensive
engagement plan and suitable community development interventions.
2 ANGLO PLATINUM T WICKENHAM MINE SEAT REPOR T 2009
TABLES
Stakeholder engagement process 4
Operational profile 6
Demographic data 15
Economic activities and employment data 16
Summary of healthcare data 17
Summary of education data 18
Available utilities, infrastructure and services 19
Summary of priority community needs 20
Employment figures – 2008 21
Mine procurement data – 2009 22
Mine procurement data – 2009 22
Breakdown of mine spend locally, regionally
and with SMEs – 2009 22
Mine procurement data – 2008 23
Breakdown of mine spend locally, regionally
and with SMEs – 2008 23
Mine expenditure and costs – 2008 23
Existing engagement structures 25
Developmental support 2007 – 2009 26
Community development budget and spend – 2008 27
Community development budget and spend – 2009 28
Key issues raised during the SEAT process 29
2010 community development budget 30
Issues and responses summary table 31
Detailed management and monitoring plan 34
FIGURES
Mining rights area 6
Regional location of Twickenham Mine 7
Map indicating villages in relation to mining right area 15
CONTENTS
• Introduction 3
Background 3
Acknowledgements 3
• Objectives and approach 4
Objectives 4
Approach 4
Stakeholder consultation 4
• Overview of the operation 6
Basic information about Twickenham Mine 6
Location 7
Compliance with corporate policy requirements 8
Plans for future investment and expansion 9
Closure plans 9
• Overview of affected communities 10
Introduction 10
Municipal information 10
Community surveys 15
• The mine’s key impacts 21
Introduction 21
Employment 21
Procurement 22
Mine costs and expenditure 23
Development spend 24
Community health and safety impacts 24
Environmental impacts 24
• Stakeholder engagement and community
development at Twickenham 25
Introduction 25
Engagement 25
Support for development 26
Key issues raised during the SEAT process 29
• The mine’s response to issues raised 30
• Future monitoring 39
• Contact details 39
3ANGLO PLATINUM T WICKENHAM MINE SEAT REPOR T 2009
BACKGROUND
The Socio-economic Assessment Toolbox (SEAT) process was carried out to inform Twickenham Mine’s decision-
making in respect of socio-economic and community issues and in regards the implementation of socio-economic
development initiatives. The SEAT process helps mining companies and mining operations to understand their socio-
economic impacts and helps cement relationships between the mines and their stakeholders. It also enables building
capacity within mine management to deal effectively with socio-economic issues. Stakeholder engagement is the
pivot upon which SEAT functions. Stakeholder consultation as part of the process was carried out between January
and July 2009. This report discusses the outcome of this engagement process.
BACKGROUND
The report is made up of the following sections, excluding Section 1:
• Section 2 discusses the objectives and approach of the process
• Section 3 provides an overview of the mine
• Section 4 provides an account of the mine’s neighbours
• Section 5 discusses the mine’s socio-economic impacts
• Section 6 describes existing socio-economic development activities
• Section 7 presents the mine’s response to issues raised including monitoring measures, and
• Section 8 shows the way forward whilst Section 9 gives contact details for relevant mine personnel.
ACKNOWLEDGEMENTS
This document has been compiled with the help and time of internal and external stakeholders. Twickenham Mine
wholeheartedly thanks all those who gave of their time such that this report could be completed.
INTRODUCTION
4 ANGLO PLATINUM T WICKENHAM MINE SEAT REPOR T 2009
OBJECTIVES AND APPROACH
OBJECTIVES
The objectives of the SEAT process are:
• To identify key impacts and issues perceived to be caused by the mine that need to be managed and in so doing
improve the operation’s risk management.
• To understand the key development challenges of host communities, with a view to the mine playing a greater
and more effective role in helping local communities reach their development aspirations.
• To improve Twickenham’s understanding of the full range of local stakeholders, their views and interests, and the
dynamics between them.
• To assess existing community development initiatives and identify where improvements might be made.
• To provide an analytical framework through which operations can assess their contribution to sustainable
development by, for example, balancing the extraction of natural resources with the enhancement of social and
human capital.
• To facilitate the capture and sharing of “best practice”.
• To identify key performance indicators as a basis for tracking commitments for improving the management of the
operation’s socio-economic impacts as the basis for local accountability.
The SEAT process also assists Twickenham to meet the objectives of Anglo American’s “Good Citizenship” Business
Principles as these relate to community development.
APPROACH
The SEAT process incorporated the following steps:
• Stakeholder consultation
• Report and document review
• Internal and external meetings and workshops
• Interviews and questionnaires, and
• Report writing and review.
STAKEHOLDER CONSULTATION
Engagements with stakeholders took place as follows:
Meetings
Interviews and questionnaires
Workshops
26 February 2009 – 12 June 2009
May 2009 – June 2009
June 2009
Engagement Date
Stakeholder engagement process
5ANGLO PLATINUM T WICKENHAM MINE SEAT REPOR T 2009
The following stakeholder groups formed part of the consultation undertaken as part of the SEAT process:
• Local municipal officials (Greater Tubatse and Fetakgomo Local Municipalities)
• Ward Councillors
• Ward Committees
• Traditional Authorities (traditional leaders and council members)
• Community representatives (elected by communities to serve on the Community Engagement Committee)
• Community Development Workers, and
• Department of Health representatives.
The issues raised during this process are discussed in sections 6 and 7.
6 ANGLO PLATINUM T WICKENHAM MINE SEAT REPOR T 2009
0 21
Kilometres
1
2
Mining right
Hackney shaft
Twickenham shaft
Merensky Reef outcrop
UG2 Reef outcrop
UG2 Reef workings
1
2
BASIC INFORMATION ABOUT T WICKENHAM MINE
Salient facts about the mine are presented in the table below; a basic diagram illustrates the mine’s lease area and
location of the shafts.
Safety is an on-going priority for the mine. No fatalities were recorded for 2008 – October 2009. The lost time injury
frequency rate for 2008 was 1.66, 0.99 for 2009 (Jan – Sep), and 0.67 since the inception of the project.
OVERVIEW OF THE OPERATION
Mining rights area
Aspect Data
Date the operation was established
Product produced at the operation
Output
Number of employees
Where does the operation fit into Anglo
American?
June 2003
Platinum
Palladium
Rhodium
Gold
2008 output in ounces:
• Platinum 9676
• Rhodium 1755
• Palladium 10,086
• Gold 423
608
Twickenham Mine is a part of the Platinum
business unit
Operational profile
7ANGLO PLATINUM T WICKENHAM MINE SEAT REPOR T 2009
LOCATION
The operation is located within the Limpopo Province and is part of the Sekhukhune District Municipality and the
Greater Tubatse Local Municipality. Burgersfort is the nearest town, located approximately 46 km east of the mine.
Settlements situated within the mine lease area are:
• Mashabela
• Magadimane Ntweng
• Mashishi
• Kgwete
• Makgopa
• Mampa
• Phasha-Makgalanotho
• Swazi-Mnyamane
• Phashaskraal
• Magobading (Mecklenburg A township).
Brits
Pretoria
Emalahleni
Bela Bela
Mokopane
Polokwane
Burgersfort
Johannesburg
PANDORA PROJECT
DER BROCHEN PROJECT
SHEBA’S RIDGE PROJECT
MODIKWA PLATINUM MINE
BOKONI PLATINUM MINE
MOGALAKWENA MINE
BOIKGANTSHO PROJECT
TWICKENHAM PLATINUM MINE
GA-PHASHA PROJECT
POLOKWANE SMELTER
MOTOTOLO PLATINUM MINE
DISHABA MINE
TUMELA MINE
UNION MINE
BRPMSIPHUMELELE MINE
KHOMANANI MINE
THEMBELANI MINE
KHUSELEKA MINE
BATHOPELE MINE
MAGAZYNSKRAAL PROJECT
MORTIMER SMELTER
WESTERN BUSHVELD JV
ZANDSPRUIT AGREEMENT PRECIOUS METALS REFINERS,
RUSTENBURG BASE METAL REFINERS AND WATERVAL SMELTER
KROONDAL PLATINUM MINE
MARIKANA PLATINUM MINE
Bushveld Complex South African Operations
Cape Town •
• Pretoria
MPUMALANGAGAUTENG
NORTH WEST
LIMPOPO
Bushveld Complex
Operation (100% owned)
Operation (JV)
Project (100% owned)
Project (JV)
Process (100% owned)
Provincial boundaries
RustenburgKilometres
0 12.5 25
Regional location of Twickenham Mine
8 ANGLO PLATINUM T WICKENHAM MINE SEAT REPOR T 2009
COMPLIANCE WITH CORPORATE POLICY REQUIREMENTS
Anglo American requirements
Twickenham complies with the following Anglo American policies and guidelines:
• Safety, Health and Environmental Management Policy;
• Group Community Relocation Policy;
• Historically Disadvantaged South African (HDSA) Procurement with Local Vendors Policy;
• Anglo “Good Citizenship” Principles;
• The Anglo Social Way social performance standards; and
• The requirements of the SEAT process.
Anglo Platinum’s values
The company’s six values listed below keep it focussed on its commitment to become a world leader in building
sustainable relationships with its stakeholders. Anglo Platinum’s values are:
We put SAFETY FIRST
We act with HONESTY and INTEGRITY
We DELIVER on our PROMISES
We are one TEAM
We VALUE and CARE about each other
We are PASSIONATE and TAKE pride in everything we do.
OVERVIEW OF THE OPERATION continued
9ANGLO PLATINUM T WICKENHAM MINE SEAT REPOR T 2009
PLANS FOR FUTURE INVESTMENT AND EXPANSION
Twickenham has a projected life of 100 years. At the time of writing, the mine was being operated on a reduced scale;
its planned development into a fully fledged operation is on hold owing to economic pressures. Should the
economics improve, then the R7.1 billion Twickenham expansion project, which was approved by the Board in
quarter one of 2008, will be revisited and production will then be scheduled for the fourth quarter of 2012. Financial
constraints arising from the global economic downturn have slowed the project down by six months.
CLOSURE PLANS
The mine will develop a closure plan that considers the optimal use of mine land and infrastructure during the
operational phase as well as after closure. This plan will be a focus area of the mine’s Local Economic Development
(LED) strategy to diversify the economy and will take into account the potential social benefits of existing land and
infrastructure. Of importance is the consideration of alternative uses of the physical infrastructure in the event of the
mine closure, which will require an amendment to the existing Environmental Management Plan Report (EMPR) in
consultation with the Department of Minerals Resources.
The mine’s Social and Labour Plan (SLP) is geared towards promoting local development and mitigating the impact
of mine-closure on communities. Specific planning is required regarding the concurrent and post-mining use of the
physical assets of the mine for community development purposes. These physical assets include:
• Land holdings by the mine;
• Physical infrastructure;
• Social infrastructure;
• Commercial and industrial infrastructure; and
• Administrative infrastructure.
10 ANGLO PLATINUM T WICKENHAM MINE SEAT REPOR T 2009
OVERVIEW OF AFFECTED COMMUNITIES
INTRODUCTION
This section presents a summary of the socio-economic profile of the area, drawn principally from official statistics
and other government information sources. It also provides summaries of the information collected during the
community surveys coordinated by the CED Department in the first half of 2009.
High levels of poverty, unemployment and large tracts of degraded land characterise the area where the
Twickenham Mine is located.
MUNICIPAL INFORMATION Greater Sekhukhune District Municipality
From a geographic perspective, the district municipality is comprised of local municipalities, in this case the Greater
Tubatse and Fetakgomo local municipalities. It is one of the most severely impoverished areas in South Africa with a
predominantly rural population (97%). In addition, the dispersed settlement pattern makes infrastructure provision
and service delivery costly. The municipality’s weak skills base is a major constraint to economic growth as is the
critical capability gap of a lack of people employed in economic development with the appropriate skills and
background to interact with the private sector.
Population
• 1 024,748 people
• 217,171 households
• 123,759 absentee migrant workers
• Age profile:
– <17: 49.9%
– 18-64: 44.1%
– >65: 6.0%.
Income
There are four common sources of income for Sekhukhune households:
• Government-provided old-age pensions
• Child-support grants
• Remitted income from migrant workers with almost 51% of these over R3,000
• Income from regular wage employment.
Employment
• 69.4% unemployed
• 60% poverty rate in 2003 – highest in Limpopo Province
• Sixth most deprived district/metro in South Africa (2005/2006).
11ANGLO PLATINUM T WICKENHAM MINE SEAT REPOR T 2009
Education
• 27.8% with no formal education
• 23.5% with matric or higher qualification.
Economic activities
• Public services
• Mining (15 – 20% of GGP)
• Trade and catering.
Social challenges
• 42% of households receive water below minimum standards
• 9th worst district/metro in South Africa in terms of households with access to piped water. 65% of the
population don’t have piped water as compared to the national average of 28% without piped water
• 31% of schools lack access to water
• 98% of households receive sanitation at levels below minimum RDP standards
• 53% of schools receive sanitation at levels below minimum RDP standards
• 59,337 households as of March 2005 were without electricity (or 36% of households do not have electricity
(national average 30%))
• 22% of schools lack access to electricity
• 77% of households do not have a telephone (national average 57%)
• 93% of households do not have waste removal services (national average 43%)
• 23% of households suffered the death of an adult member in 2006
• 15% of households suffered the death of a child in 2006
• 19% of households have been victims of drought
• 53% of residents skip meals because of a lack of food
• 50% of children eat less than they need to because of a lack of food
• Lowest per capita expenditure on primary health care in South Africa (R115/person)
• The majority of households are dependent on social grants
• The area is dominated by female-headed households as most males are compelled to seek work outside the
district
• The population is very young, which leads to high dependency ratios.
Environmental challenges
• Water scarcity (constrains economic and social development)
• Rainfall patterns are highly variable, disrupting agricultural production
• Area characterised by severe erosion
• The area is highly susceptible to both the El Niño and La Niña phenomena.
Development focus
• Explore the potential of mining, agriculture and tourism as key contributors to the economy up to 2025
• Employment in the minerals industry in the area may increase by 180% by 2015
• By 2015 Sekhukhune will be producing 22% of South Africa’s platinum group metals
• Establish and attract service providers to provide services for mines
• Develop other sectors of the economy so that it is less vulnerable when the mining boom ends
12 ANGLO PLATINUM T WICKENHAM MINE SEAT REPOR T 2009
OVERVIEW OF AFFECTED COMMUNITIES continued
• Establish a commercial farming sector
• Invest in the upgrading of infrastructure
• Develop and improve road network to promote mining, agriculture and tourism.
Greater Tubatse Local Municipality
The local municipality forms part of the district municipality.
• 343,468 people
• 66,611 households.
• Age profile:
– <17: 50.7%
– 18-64: 44.3%
– >65: 5.0%.
Income (per annum)
• 41% have no income
• 32% earn between R1,000 and R9,600
• 20% earn between R9,600 and R38,400
• 7% earn more than R38,400.
Employment
• 37-40% unemployed.
Education
• 62,401 people with no formal education
• 20.8% of population under 15 are illiterate.
Economic activities
• Mining
• Retail
• Trade
• Services
• Agriculture.
Social challenges
• 89% receive water below minimum RDP standards
• 96% receive sanitation at levels below minimum RDP standards
• Electricity backlog of 24,531 houses
• 43% lack access to in-house telephone or cellular phone
• Low skill levels
• Prevalence of HIV/AIDS.
13ANGLO PLATINUM T WICKENHAM MINE SEAT REPOR T 2009
Environmental challenges
• Pollution of rivers due to lack of waterborne sewerage infrastructure
• Waste disposal and landfill site has reached its capacity
• 90% of communities use informal means of refuse disposal
• An environmental management framework and plan needs to be developed.
Development focus
• Development of basic infrastructure
• Upgrade and improve transport infrastructure
• Improve access to schools, clinics, police stations and other community facilities
• Implement housing programmes
• Skills training
• Develop tourism and diversify the economic base
• Environmental management
• Organic farming methods should be evaluated
• Supply of services to mining sector.
Fetakgomo Local Municipality
Population
• 99,712 people
• 18,885 households.
• Age profile:
– 0 to 4: 11.24%
– 5 to 14: 29.57%
– 15 to 34: 32.45%
– 35 to 64: 19.92%
– Over 65: 6.82%.
Income (per annum)
• No income from formal employment: 81.81%
• R1 – R1,600: 14.75%
• R1,600 – R6,400: 3.12%
• R6,400 – R12,800: 0.23%
• R12,800 – R51,200: 0.06%
• R51,200 – R204,800: 0.03%
• Over R204,801: 0.01%.
Employment
• 73% of the population were unemployed in 2001.
14 ANGLO PLATINUM T WICKENHAM MINE SEAT REPOR T 2009
Education
• No schooling: 24.05%
• Primary: 36.42%
• Secondary: 20.36%
• Matric/Grade 12: 5.13%
• Tertiary: 2.38%
• Higher degree: 0.45%
• Unspecified: 11.21%.
Economic activities
• Social services
• Private household economic activities
• Trade
• Mining.
Social challenges
• Low levels of education
• High levels of unemployment
• Small economic base
• Lack of water
• No access to electricity
• Prevalence of HIV and AIDS.
Environmental challenges
• Urban greening
• Air pollution
• Water pollution
• Fire prevention
• Conservation
• Biodiversity conservation
• Erosion control
• Over utilisation of land and other resources
• Waste disposal.
Development focus
• Alleviate housing backlog
• Reduce the shortage of potable water
• Unavailability of water for livestock
• Insufficient levels of sanitation services
• Lack of energy
• Lack of education facilities
• Develop tourism
• Link small scale businesses with mining activities
• Strengthen environmental and land use policies.
OVERVIEW OF AFFECTED COMMUNITIES continued
15ANGLO PLATINUM T WICKENHAM MINE SEAT REPOR T 2009
1
2
0 2 41
Kilometres
Balmoral508KS
Twickenham114KT
Hackney116KT
Surbiton115KT
Forest Hill117KT
Manyaka
Ga-Mashishi
Ga-Kgwete
Ntswaneng
Mantsakane
Twickenham
Ga-Mashabela
Morapaneng
Swale
Mantsakane
Magakala
ext 1
Ga-Masete
Ga-Makgopa
Ga-Masete
ext 1
Mosego
Makgake
Tidintitsane
Ga-Mongatone
Maotsi
Plaseng
Ga-Makgopa
ext 1
Mogobading
3a
Mining right
Hackney shaft
Twickenham shaft
Rural traditional communities
Local municipal township
1
2
Modimolle Mantsakane
ext 1
Ditobeleng
COMMUNITY SURVEYS
The following summaries are derived from community
profiles conducted by mine personnel
over the period May to June 2009.
Some of the community profiles
have not been completed
because of tensions between
the mine and the certain
communities. These tensions
are discussed in Section 7.
The location of these
communities is shown to the
right. At present, Twickenham
is addressing tensions with certain
stakeholders and community
groups. Partly as a consequence
of the deterioration in relations,
has appointed Mr Trinity Mthiyana as Operations
Community Engagement and Development Manager.
Demographic data
The following tables show socio-economic data collected by the mine’s CED Department as part of an exercise to
establish a database of relevant information to use as a basis for planning development interventions.
Community Population Household size
Magadimane Ntweng
Mampa
Makgopa
Kgwete
Swazi-Mnyamane (Sealane)
Phashaskraal
Phasha-Makgalanotho
Mashabela
Modimolle
Mashishi
25,836
648
3,000
12,000
14,000
Not available
Not available
Not available
1,800
Not available
4,306
270
210
1,500
700
800
Demographic data
16 ANGLO PLATINUM T WICKENHAM MINE SEAT REPOR T 2009
Magadimane
Ntweng
Mampa
Makgopa
Kgwete
Swazi-Mnyamane (Sealane)
Phashaskraal
Phasha-Makgalanotho
Mashabela
Modimolle
Mashishi
Community Income Category
Subsistence farming
Public sector employment
Mine employment
Informal trading
Subsistence farming
Subsistence farming
Mine employment
Public sector employment
Mine employment
Some SMMEs
Subsistence farming
Public sector employment
Mine employment
–
–
–
Public sector employment
Taxi industry
–
56% no cash income
20% low income
20% medium income
4% high income
No data
85% no cash income
8% low income
5% medium income
2% high income
No data
Low income bracket
“over represented”
–
–
–
No data
–
80% unemployed
10% employed
10% not economically active
50% unemployed
10% employed
40% not economically active
40% unemployed
15% employed
45% not economically active
50% unemployed
40% employed
15% not economically active
No data
–
–
–
60% unemployed
35% employed
5% not economically active
–
Economic activities Employment data
Economy and employment
Despite not having a full data set, it is clear that the communities neighbouring the mine have many people not
formally employed and many people on low wages, and that the public and mining sectors are particularly
important in generating employment.
Economic activities and employment data
OVERVIEW OF AFFECTED COMMUNITIES continued
17ANGLO PLATINUM T WICKENHAM MINE SEAT REPOR T 2009
Health and healthcare infrastructure
Magadimane Ntweng
Mampa
Makgopa
Kgwete
Swazi-Mnyamane (Sealane)
Phashaskraal
Phasha-Makgalanotho
Mashabela
Modimolle
Mashishi
Community Healthcare infrastructure
Cholera
Flu
Cholera
TB
Cholera
Cough
Diarrhoea
Malnutrition
HIV/AIDS
Cholera
TB
STIs including HIV
Early pregnancies
Substance abuse
Not available
Not available
Not available
Health is not a serious issue
Not available
A clinic and hospital, but both
are remote
Use of traditional healers
No facilities in village
A mobile clinic
20 traditional healers
Use of 13 traditional healers
Use of three traditional healers
–
–
–
One clinic
–
Health issues
Summary of healthcare data
18 ANGLO PLATINUM T WICKENHAM MINE SEAT REPOR T 2009
Education
Magadimane Ntweng
Mampa
Makgopa
Kgwete
Swazi-Mnyamane (Sealane)
Phashaskraal
Phasha-Makgalanotho
Mashabela
Modimolle
Mashishi
Community Educational facilities
50%
50%
50%
75%
50%
Not available
Not available
Not available
No data
Not available
11 crèches
4 primary schools
4 secondary schools
1 crèche
1 primary school
1 secondary school
1 crèche
1 primary school
1 secondary school
4 crèches
5 primary schools
3 secondary schools
1 crèche
2 primary schools
1 secondary school
–
–
–
2 crèches
1 primary school
1 secondary school
–
Literate (%)
Summary of education data
OVERVIEW OF AFFECTED COMMUNITIES continued
19ANGLO PLATINUM T WICKENHAM MINE SEAT REPOR T 2009
Utilities, infrastructure and services
Available utilities, infrastructure and services
Magadimane Ntweng
Mampa
Makgopa
Kgwete
Swazi-Mnyamane (Sealane)
Phashaskraal
Phasha-Makgalanotho
Mashabela
Modimolle
Mashishi
Community Utilities, Infrastructure and Services
Housing – mix of brick, mud, zinc
Water – no access to potable water, boreholes or the
river used
Electricity – none
Sanitation – pit latrines
Roads – poor quality gravel and some tarred
Housing – formal and informal
Water – source boreholes
Electricity – none
Sanitation – pit latrines
Roads – poor quality gravel
Housing – mix of brick, mud, zinc
Water – no access, source boreholes
Electricity – none
Sanitation – pit latrines
Roads – poor quality gravel
Housing – mix of brick, mud, zinc
Water – communal access (river) and boreholes
Electricity – 10% access
Sanitation – pit latrines
Roads – poor quality gravel and some tarred
Housing – formal and informal
Electricity – 60% have access
Sanitation – pit latrines
Roads – poor quality gravel and some tarred
Not available
Not available
Not available
Housing – mix of brick, mud, zinc
Water – communal supply
Electricity – small number have access (4%)
Sanitation – pit latrines
Roads – poor quality gravel and some tarre
Not available
20 ANGLO PLATINUM T WICKENHAM MINE SEAT REPOR T 2009
Community needs
The surveys also ascertained the key development needs of the communities, tabulated as follows:
This information is and will be used in the mine’s CED planning. These development needs are raised again in
Section 7 where the mine provides a response. The needs identified during consultation are in line with those
expressed in the Integrated Development Plan (IDP) documents for the district.
Summary of priority community needs
Magadimane Ntweng
Mampa
Makgopa
Kgwete
Swazi-Mnyamane (Sealane)
Phashaskraal
Phasha-Makgalanotho
Mashabela
Modimolle
Mashishi
Community Priority community needs
Water supply
Road upgrades
Electricity
Multi purpose centres
Sports facilities
Skills development
Dust
Cracked houses
Water supply
Road upgrades
Water supply
Housing
Road upgrades
Electricity
Water supply
Job creation
Sports facilities
Road upgrades
Healthcare facility
Funding of projects/co-operatives
–
–
–
Water supply
Education (access to a library)
Road upgrades
–
OVERVIEW OF AFFECTED COMMUNITIES continued
21ANGLO PLATINUM T WICKENHAM MINE SEAT REPOR T 2009
THE MINE’S KEY IMPACTS
INTRODUCTION
This section summarises the key impacts that Twickenham Mine has. If these impacts are categorised as positive and
negative then the former encompasses primarily the role of the mine as an employer, a purchaser and a contributor to
socio-economic development via its SLP commitments or through its social investment activities. The latter category
includes, for example: the mine’s use of land; environmental impacts; the social changes brought about by the mine;
and the population increase as job seekers move to the area.
EMPLOYMENT
Mine employment figures for 2008 are shown below. Note that 315 employees received training during that year. HDSA
representation in the workforce is ahead of target.
A C I A C I W W M F
0 0 0 0 0 0 0 3 0 0 3
2 0 0 1 0 0 0 6 0 0 9
16 0 0 2 0 0 0 11 1 0 30
14 0 0 9 0 0 3 0 0 0 26
23 0 0 1 0 0 0 2 0 0 26
0 0 0 0 0 0 0 0 0 0 0
30 0 0 0 0 0 0 1 0 0 31
248 0 0 2 0 0 0 0 1 0 251
185 0 0 47 0 0 0 0 0 0 232
518 0 0 62 0 0 3 23 2 0 608
0 0 0 0 0 0 0 0 0 0 0
518 0 0 62 0 0 3 23 2 0 608
Legislators, senior officials and managers
Professionals
Technicians and associate professionals
Clerks
Service and sales workers
Skilled agricultural workers
Craft and related trades workers
Plant and machine operators and assemblers
Elementary occupations
TOTAL PERMANENT
Non-permanent employees
GRAND TOTAL
Male Female White Foreign
male Nationals Occupational categories TOTAL
Employment figures – 2008
22 ANGLO PLATINUM T WICKENHAM MINE SEAT REPOR T 2009
PROCUREMENT
The mine is committed to source goods and service from local and regional vendors including small and medium
enterprises (SMEs). The data shown below reflect the mine’s purchases of good and services.
Twickenham has shown exceptional growth in HDSA procurement spend from 2005 where an initial figure of R10
million was achieved (34.3% of total discretionary procurement spent). In 2009, HDSA procurement spend rose to just
over R190 million.
The spend is summarised as follows:
Category of Procurement 2009 Achieved
Local
Regional
HDSA
8.7%
8.1%
41.4%
2009 Target 2010 Target
8.0%
12.0%
35.6%
10.2%
13.0%
43.2%
Mine procurement data – 2009
Consumables
Services
Capital
Other
Total
2009 Educational facilities(%)
42,855,708
133,016,842
192,416,619
78,161
368,367,332
12,961,756
47,804,063
51,388,821
–
112,154,642
30.2
35.9
26.7
–
30.4
997,864
12,599,749
9,592,424
–
23,190,038
2.3
9.5
5.0
–
6.3
13,959,621
60,403,812
60,981,246
–
135,344,680
32.6
45.4
31.7
–
36.7
All HDSA empowered R HDSA owned R (%) (%)
Mine procurement data – 2009
Local spend
Regional spend
SME spend
2009
24,573,030
20,303,096
16,102,036
Amount R
Breakdown of mine spend locally, regionally and with SMEs – 2009
THE MINE’S KEY IMPACTS continued
23ANGLO PLATINUM T WICKENHAM MINE SEAT REPOR T 2009
Consumables
Services
Capital
Other
Total
2008 Educational facilities(%)
58,960,938
160,618,586
218,244,354
489,184
438,313,064
18,101,498
14,303,072
71,706,867
144,414
104,255,853
30.7
8.9
32.9
29.5
23.8
1,811,099
15,134,542
1,287,966
67,500
18,301,108
3.1
9.4
0.6
13.8
4.2
19,912,597
29,437,615
72,994,834
211,914
122,556,962
33.8
18.3
33.4
43.3
28.0
All HDSA empowered R HDSA owned R (%) (%)
Local spend
Regional spend
SME spend
2008
22,872,677
21,239,047
25 407 920
Amount R
Employee costs
Depreciation and amortisation
Capital expenditure 2008
Unemployment or sickness insurance taxes
Natural resource charges (water etc.)
Environmental and safety costs
Description
78,792,736
92,543,420
517,000,000
487,094
3,184,779
3,761,620
Amount R
MINE COSTS AND EXPENDITURE
Key data on mine expenditure and costs are shown below:
Mine procurement data – 2008
Breakdown of mine spend locally, regionally and with SMEs – 2008
Mine expenditure and costs – 2008
24 ANGLO PLATINUM T WICKENHAM MINE SEAT REPOR T 2009
DEVELOPMENT SPEND
The mine’s spend on socio-economic development is detailed in Section 6. A short discussion on its strategy vis-à-vis
socio-economic development is also provided in that section.
COMMUNITY HEALTH AND SAFETY IMPACTS
These are listed and responded to in the following section, but for the sake of completeness are:
• Air pollution
• Dust pollution
• Noise pollution
• Increased road traffic
• Blasting impacts
• The problems associated with population increase and influx.
ENVIRONMENTAL IMPACTS
The following environmental impacts are noteworthy:
• Land degradation
• Water pollution
• Water supply
• Groundwater drainage.
THE MINE’S KEY IMPACTS continued
25ANGLO PLATINUM T WICKENHAM MINE SEAT REPOR T 2009
STAKEHOLDER ENGAGEMENT AND COMMUNITY DEVELOPMENT AT TWICKENHAM
INTRODUCTION
Twickenham Mine is aware that its presence can a be source of expectations, disappointments, satisfaction and
conflict. Cognisance of this fact allows the mine to engage honestly with its stakeholders in the expectation that it
will succeed on most occasions, but also understanding that some relationships and impacts need to be improved.
Development at the mine incorporates the mine’s efforts vis-à-vis:
• Stakeholder engagement and its management
• Ensuring that relationships between the mine and its stakeholders are such that mining can take place in a
conducive environment
• The collaborative development and support of development interventions that talk to local needs
• Linking stakeholders with mine management such that both are aware of one another’s positions, and can act
accordingly.
In 2009, in recognition of the importance of stakeholder engagement and support for community development, the
mine appointed a new Community Engagement and Development (CED) team. The CED Manager reports directly
to the General Manager but is supported by the corporate CED Department.
As detailed in Section 4, the people of the area are poor and typically lack even basic services such as water, education,
roads and healthcare. This backdrop informs the mine’s strategy in regards socio-economic development.
ENGAGEMENT
One of the most important functions of the CED Department is stakeholder engagement, whether directly or as the
responsible department at the mine which coordinates engagement activities between the mine and its stakeholders.
The engagement structures in which the CED Department participates are shown below.
Ditshaba Kopano Trust
Community Engagement
Committee
Recruitment Sub-committee
CED Sub-committee
Structure Period of existence
Oversee development in the area
Forum where issues are raised by
the mine and community
representatives
Monitors recruitment at the mine
to ensure local recruitment is
optimised
Mine planning committee for
development
4 years
2 years
2 years
2 years
Purpose
Existing engagement structures
26 ANGLO PLATINUM T WICKENHAM MINE SEAT REPOR T 2009
STAKEHOLDER ENGAGEMENT AND COMMUNITY DEVELOPMENT AT TWICKENHAM continued
Tekanang sport ground
Mecklenburg A sports ground
Nbtwampe high school
Matlamotse school
Kgwete water project
Mashishi water project
Mashabela A water project
Mashabela B water project
Mashabela D water project
Makgopa water project
TOTAL
Project name
Construction of soccer ground for the youth
Construction of soccer ground for the youth
Construction of classrooms and a laboratory
Construction of classrooms and sanitation
facilities
Construction of new pipeline to reservoir,
electrification of borehole and installation of
valves
Drilling and equipping of borehole
Provision of water storage tanks and reticulation
Provision of water storage tanks and reticulation
Provision of water storage tanks and reticulation
Installation of a water reticulation system
Erosion problems
Project not completed
–
–
–
–
–
Installation of valves still outstanding
–
–
500,000
500,000
860,000
850,000
150,000
60,000
351,000
110,000
105,000
340,000
3,83 million
Description Budget R Notes
Developmental support 2007 – 2009
SUPPORT FOR DEVELOPMENT
The mine’s support for socio-economic development primarily involves financial contributions to community
organisations or government departments involved in social development, or the funding of the construction,
installation or provision of basic services and infrastructure. Decisions as to what to support are made in conjunction
with local stakeholders and are aligned to local planning initiatives, specifically the IDP but must also comply with
Anglo Platinum’s requirements that funding should only be made for projects whose utility and viability can be
proven.
Twickenham’s support for development for 2007, 2008 and 2009 is shown in the tables below.
27ANGLO PLATINUM T WICKENHAM MINE SEAT REPOR T 2009
Serafa graveyard
Manjakane graveyard
Gangaza secondary school
Tekanang sport court
Twickenham soccer league
Mampa graveyard
Makgopa road
Water provision
TOTAL
Project name
Construction of fence and toilet facilities
Construction of fence and toilet facilities
Provision of office material
Sport court consisting of netball, volleyball and
teniquete for the youth
To develop soccer in surrounding areas
Construction of fence and toilet facilities
Tarring and upgrading of road complete with
two bridges
Provision of water to Modimolle, Manjakane,
Mashishi and Kgwete
–
Contractor very slow to complete the job
–
–
–
–
Not done
–
210,000
210,000
60,000
400,000
500,000
210,000
4,86 million
6,4 million
12,85 million
Description Budget R Notes
The total annual CSI budget varies from year to year, but in 2008 a total of R13 million was allocated by the mine,
although not all of it was spent.
Community development budget and spend – 2008
28 ANGLO PLATINUM T WICKENHAM MINE SEAT REPOR T 2009
Health
• Community safety
• Cholera
• Multiple Concurrent Partners
• Image
Sub-total
Education and youth projects
• Learner development
• Educator development
• Subject advisors development
• Whole schools development
• Education Indaba
Sub-total
General community development projects (including infrastructure)
• Magalanoto electrification of 350 houses
• Mampa electrification of 278 houses
• Construction of 2008 water project
• Serafa graveyard
• Moja sa gagwe
• Tenecourts
• Fencing of Matsekane graveyard
• Mampa graveyard
Sub-total
Soccer league sponsorship
Discretionary fund
TOTAL
Category 2009 budget 2009 actual
1,000,000
70,000
300,000
1,076,556
2,446,556
2,100,390
932,640
20,000
250,000
0
3,303,030
2,000,000
1,700,000
6,400,000
0
0
0
0
0
10,100,000
0
200,000
16 049 586
0
0
0
1,649,835
1,649,835
404,388
61,380
0
0
4,104
469,873
0
0
0
169,475
206,000
628,163
158,100
224,802
1,386,539
500,000
45,142
4,051,389
At the time of writing (October 2009), Twickenham Mine is conscious of the fact that it has only spent approximately
a quarter of its development budget. The key reason for this under-spending is due to a lack of internal and external
coordination on the part of the mine and a resultant lack of stakeholder buy-in to the proposed projects. The recent
restructuring at the mine is designed to ensure that the situation does not recur. The mine is implementing short-
term strategies to spend the remaining funds before the end of 2009.
Community development budget and spend – 2009
STAKEHOLDER ENGAGEMENT AND COMMUNITY DEVELOPMENT AT TWICKENHAM continued
29ANGLO PLATINUM T WICKENHAM MINE SEAT REPOR T 2009
KEY ISSUES RAISED DURING THE SEAT PROCESS
Twickenham’s management is confident that the issues presented in the following table, although raised only during
2009, capture the essence of stakeholder issues raised over the last few years. The issues are listed below; the mine’s
response to these issues is presented in the next section.
Issue Explanation
Sewage from the mine is alleged to have polluted
water sources
Contamination of water sources because of a lack of
designated dumping sites for community use
Water table dropped when mining started, including
the Serafa spring
Caused by blasting and traffic
Dust from blasting, traffic on gravel roads
Loss of ploughing fields and access to crop lands
More trucks and other vehicles present on local roads
Allegedly caused by blasting taking place on the mine
Certain people regard the mine’s means of
communication as inadequate
Retrenchment due to economic downturn has a
significant impact on livelihoods
Lack of training offered by the mine
Lack of procurement opportunities for local businesses
See immediately above
People living at home who are sick and require care
and attention
Water pollution
Waste disposal
Water supply
Air pollution
Dust pollution
Loss of agricultural land
Increased traffic
Cracked structures
Lack of transparency and communication on
the part of the mine
Job losses
Skills development
Local procurement
Lack of enterprise development
Health impacts
Key issues raised during the SEAT process
30 ANGLO PLATINUM T WICKENHAM MINE SEAT REPOR T 2009
Twickenham, through its community development programmes, and supported by its engagement practices, aims
to build trust amongst local people and support its social licence to operate through the implementation of aspects
of the government’s development targets for the area, as expressed in the IDP, and through the support of broad-
based community development and poverty alleviation measures.
The mine has proposed management measures to address the key concerns raised by stakeholders during the
stakeholder consultation process detailed in the tables below. There are two tables that contain the mine’s response:
• A summary table listing the issues, the concerned stakeholders and a brief description of the proposed
management measure, and
• A detailed management and monitoring plan table.
Twickenham will be expanding the focus of its development agenda by incorporating more intensive enterprise
development and community development programmes. These programmes will be developed and implemented
with the collaboration of a range of stakeholders, both internal (Anglo Zimele, Anglo Platinum’s Enterprise Develop-
ment Department etc.) and external (community groups, government, NGO partners).
The CED Department’s budget for 2010 is as follows:
THE MINE’S RESPONSE TO ISSUES RAISED
2009 budget 2009 actual
Discretionary fund
Electrification
Day care facilities for children
Support for small scale farmers
Road infrastructure
Community access bridges and livestock
drinking troughs
Upgrading of traditional authority offices
and courts
Water provision support
Total
Programme Budget R
200,000
3,700,000
800,000
3,000,000
7,000,000
970,000
100,000
6,400,400
22,170,000
Furthermore, the mine will receive a portion of funds for education (R25 million), enterprise development (R7,900,000)
and community safety, health and wellness (R12 million). At the time of writing, the mine was in the process of
identifying suitable projects to allocate the funds to.
2010 community development budget
31ANGLO PLATINUM T WICKENHAM MINE SEAT REPOR T 2009
Issues and responses summary table
Water pollution
Waste disposal
Water supply
Dust pollution
Air pollution
Increased traffic
Loss of
agricultural land
Sewage from the mine is
alleged to have polluted
water sources
Contamination of water
sources because of a lack
of designated dumping
sites for community use
Water table dropped
when mining started,
including the Serafa
spring
Dust from blasting, traffic
on gravel roads
Caused by blasting and
traffic
More trucks and other
vehicles present on local
roads
Loss of ploughing fields
and access to crop lands
Illness, reduction of water
sources
Illness, reduction of water
sources
Lack of water for a range of
purposes especially
significant in an area with no
reticulation systems
Visual, damages crops,
irritates people and livestock
Deterioration of air quality
Hazard to local people and
livestock
Elimination of an important
component of local
livelihoods leading to
impoverishment
Morapaneng
Sekutlong
Community
in general
Community
in general,
Serafa
Community
in general
Community
in general
People living
alongside
D4071
and R37
roads
Former
users of
Twickenham
and
Hackney
farms
Ensure that no run-off, spillage or leakage
emanates from the mine.
Ensure that all waste generated by the mine
and its contractors is suitably disposed of at
authorised disposal sites.
The mine will investigate its responsibility in
depleting water reserves and provide water
where required.
The mine requires of all its employees and
contractors to abide by speed limits and
thus not produce more dust than
necessary. In addition, all mine roads will be
watered in the dry months. Dust from
blasting is kept to a minimum.
All mine vehicles are serviced to ensure that
their engines are not excessive polluters.
Pollution from blasting is contained as best
the mine can and is within legal parameters.
All mine and contractor vehicles are easily
recognisable and are required to adhere to
all road regulations. The mine will also
examine whether it can assist with ensuring
that road markings and signage are
adequate along stretches of road yet to be
determined.
The mine will investigate the matter and
submit a proposal to the affected
communities to mitigate this loss of land
and livelihood. The mine will be spending
in excess of R3 million in 2010 on an
agricultural project within host
communities.
Issue raised Impact thereofExplanation Summary of proposed management measureAffecting
32 ANGLO PLATINUM T WICKENHAM MINE SEAT REPOR T 2009
THE MINE’S RESPONSE TO ISSUES RAISED continued
Cracked
structures
Lack of
transparency and
communication
on the part of the
mine
Job losses
Issue Impact
Blasting
–
Retrenchment due to
economic downturn
Loss of facilities
Inability of the mine and its
stakeholders to engage
amicably, affecting the
mine’s CED programme
Further impoverishment of
an already poor area
Explanation Monitoring plan
Hackney
Twickenham
Serafa
The mine
and
local
communities
Community
The mine will investigate whether it is
responsible or not for damage caused to
structures as a result of blasting, or whether
such damage by poor construction
practices or other factors
One of the CED Manager’s main tasks
will be to improve relations with the
community. This will start with a
reconsideration of the existing community
liaison structures and their mandates,
the outcome of which will be an
engagement forum whose terms of
reference will be suitable to all. A new,
more transparent and consistent
complaints and grievance procedure is
being implemented across Anglo American
operations, and this should also help to
increase accountability and responsiveness
to local concerns
The mine’s viability is somewhat dictated
by external circumstances – particularly
demand for platinum group metals and
the strength of the rand. This will have an
impact on jobs in terms of retrenchment
and/or a freeze on hiring. However, the
mine, through the CED Department,
will be involved in supporting skills
development within the region to
enhance employability of local people
and also to promote the independence
of local people from the mining sector.
The mine’s Human Resources Department
is also involved in training employees to
assist them to deal with life outside of
the mine.
Issue raised Impact thereofExplanation Summary of proposed management measureAffecting
33ANGLO PLATINUM T WICKENHAM MINE SEAT REPOR T 2009
Skills
development
Local
procurement
Lack of adequate
home-based
healthcare
Issue Impact therof
Lack of training offered by
the mine
No opportunities for local
businesses due to alleged
unfair and biased
procurement practices on
the part of the mine
People living at home
who are sick and require
care and attention
Local people are not trained
and jobs are offered to
people from outside the area
Local businesses do not
benefit from the mine’s
presence, which has a range
of ramifications
Explanation Monitoring plan
Community
Community
in general,
Modubeng
Malokela
Community
in general
Where possible, the mine will hire local
people and is investing considerable sums
in education to ensure there is a good local
talent pool. However, where skills are not
available locally, the mine will have to look
elsewhere.
The mine, through the CED Department,
will be involved in supporting skills
development in the region to enhance the
employability of local people.
Parallel to the issues of employing local
people, the mine will purchase goods and
services locally where these are available.
Through the CED Department, the mine
will be involved in supporting enterprise
development within the region to enhance
the ability of local suppliers to participate in
the mine’s supply chain.
The mine will investigate the allegations of
biased procurement and advise of its
findings.
The mine will determine and how where to
support home-based caregivers to
ameliorate the situation.
Issue raised Impact thereofExplanation Summary of proposed management measureAffecting
34 ANGLO PLATINUM T WICKENHAM MINE SEAT REPOR T 2009
THE MINE’S RESPONSE TO ISSUES RAISED continued
Water pollution
Waste disposal
Water supply
Dust pollution
Issue Steps
• Elimination of water
pollution
• Ensure that all
contaminated sites
are cleaned up
• Ensure that all waste
is properly disposed
of
• To confirm depletion
of water resources
• To provide adequate
replacement where
required
• To minimise dust
pollution caused by
the mine and its
service providers
1. Determine extent of current
pollution
2. Eliminate cause of above and
clean up
3. Check entire mine for areas of
risk and address these areas
1. Clean up of contaminated
sites
2. Develop a waste disposal
strategy
3. Training of all suppliers on
the strategy
4. Ensuring that all mine waste
is properly disposed of
1. Independent study to
confirm impact
2. Propose strategy to assist
affected persons
3. Study also to recommend
how depletion can be
minimised
1. Review of the mine’s dust
monitoring strategy to ensure
adequacy
2. Ensure that dust levels are
within legal parameters
3. Where dust is especially
troubling for local people, the
mine will consider measures to
significantly reduce dust caused
by its vehicles and those of its
service providers
Management objectives
Key Performance Indicators (KPIs) in relation to steps
ENG/SHE
Manager
ENG/SHE
Manager
GEN/ENG/
SHE
Manager,
CED
Manager
ENG/SHE
Manager,
CED
Manager
1. Report to mine
management, Community
Engagement Committee
(CEC)
2. Water tests confirm
clean up
3. Report to mine
management, CEC
1. Report to mine
management, CEC
2. Report to mine
management, CEC
3. Report to mine
management, CEC
4. Routine reporting in
respect of compliance
concerning violations etc.
1. Delivery of study
2. Acceptance of proposal
by affected persons
3. Implement measures
and monitor levels
1. Report to mine
management, CEC
2. Report to mine
management, CEC
3. Report to mine
management, CEC based
on dust monitoring and
number of complaints
Responsible persons
Timing of steps
1. 15 /11/2009
2. 15/12 /2009
3. 31/012010
1. 15 /11/ 2009
2. 31/01/2010
3. 30/04/2010
4. Ongoing
monitoring
1. 31/01 2010
2. 28/02/2010
3. From
February 2010
1. 31/012010
2. Ongoing
3. Begin in
March 2010
before onset of
dry months
Detailed management and monitoring plan
35ANGLO PLATINUM T WICKENHAM MINE SEAT REPOR T 2009
Air pollution
Increased traffic
Loss of
agricultural land
Issue Steps
• To minimise
vehicular emissions
• To improve road
safety in the area
• Protection of local
livelihoods
• To set the record
straight with regards
to cracked structures
and to compensate
where this is
necessary
1. All mine vehicles will
continue to be maintained
2. All contractors will be
required to maintain the same
standards of vehicle
maintenance as those of the
mine
1. Ensure that all mine and
contractor vehicles are
properly marked and that
drivers obey the law
2. Investigate the feasibility of
improving road markings and
road signage
1. The mine will determine
the extent of land lost as a
result of its activities, the
potential crop loss associated
with this and propose a
suitable compensation
package to affected
individuals
Management objectives
Key Performance Indicators (KPIs) in relation to steps
ENG/SHE
Manager
SHE
Manager
CED
Manager
1. Excessive belching of
smoke from mine vehicles
will be reported to SHE
Manager or CED Manager
2. Ditto for the vehicles of
service providers from April
2010
1. Report to mine
management, CEC
2. Report to mine
management, CEC
1. Acceptance of the
proposal submitted to the
community
2. Reestablishment of crop
lands and a concomitant
restoration of the affected
persons’ livelihoods – to be
reported by the CED
Manager to mine
management and to the
CEC
Responsible persons
Timing of steps
1. Ongoing
2. Process will
be set in
motion in
March 2010
1. From 31
October 2009
2. Discussions
with local
authorities will
commence in
November
2009
1. The process
will begin on
1 December
2009
2. Feedback to
affected
persons will be
on the 1st of
February 2010
36 ANGLO PLATINUM T WICKENHAM MINE SEAT REPOR T 2009
THE MINE’S RESPONSE TO ISSUES RAISED continued
Cracked
structures
Lack of
transparency and
communication
on the part of the
mine
Issue Steps
• To set the record
straight with regards
to cracked structures
and to compensate
where this is
necessary
• To improve relations
with stakeholders
1. The mine will appoint an
independent consultant to
examine the allegations (the
consultant will bear in mind that
some or all of these structure
may not have been built
according to the standards
against which the investigation
benchmarks itself; existing
records will also be checked to
see if cracking was present
before mining)
2. Should the mine be
responsible, suitable
reparations will be made
3. In addition, the CED
Department will determine
what building skills programme
it can support in the area to
improve the quality of builders
and the structures they erect
1. Internal review of CEC terms
of reference (ToR) and structure
2. Proposed amendment to ToR
and structure submitted to the
CEC
3. Based on discussions, new
ToR and structure agreed upon
4. Intensive interaction between
CED Manager and local
stakeholders to address
concerns
5. Mine open day involving all
mine management
6. Luncheon with mine
management and community
leaders
7. Circulation of SEAT report
and discussion thereof
8. Implementation of new
complaints and grievance
procedure
Management objectives
Key Performance Indicators (KPIs) in relation to steps
ENG/ SHE
Manager,
CED
Manager
CED
Manager,
General
Manager,
mine
manage-
ment
1. Report to mine
management, CEC
2. Acceptance on the part
of the community of the
proposal
3. Better builders and
better quality structures
that are not damaged by
blasting or seismic events
1. Revised ToR and
structure produced by
mine
2. –
3. New ToR and structure
4. Relations mended
5. –
6. –
7. Changes to
management interventions
should these be required
8. Numbers of minor,
moderate and serious
complaints received, as per
the categorisation in the
“Anglo Social Way”
(available on the Anglo
American website)
Responsible persons
Timing of steps
1.Appointment
by 15 Dec 2009
2. Proposals for
reparations to
be made by 10
January 2010
3. The CED
Manager will
investigate as
of 1 November
2009
1. By 30 Nov
2009
2. By 15 Dec
2009
3. 31 Jan 2010
4. Ongoing
from October
2009
5. January 2010
6. January 2010
7. By end of
2009
8. By end of Q2
2010
37ANGLO PLATINUM T WICKENHAM MINE SEAT REPOR T 2009
Monitoring plan
Job losses
Skills
development
Issue Steps
• To minimise job
losses; where these
are unavoidable, to
ensure that those
retrenched have a
skill or skills to rely on
• To support skills
development
programmes in the
area so as to enable
people to find work
or create
opportunities for
themselves
1. Ensure that training provided
by the mine also includes
preparation for retrenchment
should this be required. Mine
training should also ensure that
skills used on the mine are
deployable elsewhere
1. The CED Manager will review
the mine’s existing support of
skills development programmes
2. He will also explore
opportunities to support other
initiatives in this area
3. The CED Manager will also
require of the programmes
supported by the mine to
demonstrate their efficacy in
developing people and
ensuring that they are
employable
Management objectives
Key Performance Indicators (KPIs) in relation to steps
HR Manager
CED
Manager,
HR Manager
1. Report to mine
management, CEC
1. Report to mine
management, CEC
2. Report to mine
management, CEC
3. Individual programmes’
KPIs will be communicated
to the CEC
Responsible persons
Timing of steps
1. Ongoing
1. To be
completed by
31 Jan 2010
2. Ongoing,
but will report
to the CEC in
February 2010
3. Terms of
reference will
be reviewed
and new
contracts
amended
beginning 1
November
2009
38 ANGLO PLATINUM T WICKENHAM MINE SEAT REPOR T 2009
THE MINE’S RESPONSE TO ISSUES RAISED continued
Local
procurement
Lack of adequate
home-based
healthcare
Issue Steps
• To enhance local
procurement
through the support
of enterprise
development
initiatives in the area
• Improved care of the
sick, elderly and
feeble
1. The CED Manager will review
the mine’s existing support of
local enterprise development
programmes
2. He will also explore
opportunities to support other
similar initiatives
3. The CED Manager will require
of the programmes supported
by the mine to demonstrate
their efficacy in developing
businesses and their managers
4. The CED Manager will liaise
with Anglo Zimele to explore
enterprise development
opportunities in the area
5. The CED manager, together
with the mine’s Procurement
Department, will ensure that all
business opportunities are
communicated locally through
all available and suitable means
and that local enterprises are
given opportunities
1. The CED Department, in
conjunction with Platinum
Health, will determine what
support it can lend to the
training of home-based care
givers and what support can be
given to those care givers
already working in the
communities
Management objectives
Key Performance Indicators (KPIs) in relation to steps
CED
Manager,
Pro-
curement
Department
CED
Manager,
Platinum
Health
1. Report to mine
management, CEC
2. Report to mine
management, CEC
3. Individual programmes’
KPIs will be communicated
to the CEC and discussed
4. Report to mine
management, CEC
5. Report to mine
management, CEC
1. Report to mine
management, CEC
Responsible persons
Timing of steps
1. By 31st
January 2010
2. Ongoing,
but will report
to the CEC in
February 2010
3. Terms of
reference will
be reviewed
and new
contracts
amended
beginning 1
November
2009
4. The CED
Manager will
begin liaising
with Anglo
Zimele as of 1
November
2009
5. Ongoing,
but beginning
1 November
2009
1. The CED
Manager will
investigate this
before the end
of 2009
39ANGLO PLATINUM T WICKENHAM MINE SEAT REPOR T 2009
Management responseRaised by Monitoring plan
FUTURE MONITORING
This report will be circulated amongst the mine’s stakeholders for review and comment. Input from this process will
be channelled into the mine’s strategy and will also be used to prepare for the next SEAT process in three years time.
In addition, this report will also contribute to the preparation of the mine’s Community Engagement Plan (CEP), to be
prepared by the end of 2009 for 2010. The publication of this SEAT Report fits comfortably with the restructuring of
the CED Department in that it provides the new Operations CED Manager an informative basis from which to develop
appropriate means of engagement and appropriate development interventions.
40 ANGLO PLATINUM T WICKENHAM MINE SEAT REPOR T 2009