Thesis presentation420

Elisabetta Di Stefano | M.S. Communication/Packaging Design | Prof. Tom Klinkowstein

Creating Transparency for Civic Engagement

Citizens are victims to the opaque bureaucratic artifacts, such as the use of archaic forms of communication and our disappearing public forum, as a result caused apathy and a weaker democracy. Communication Design, can serve as a neutral filter between the conflicting interests and the public through its ability to create clarity and accessibility from large amounts of data. As a result this will lead towards a greater civic engagement.

“Bureaucracy is the death of all sound work”

—Albert Einstein

Administration characterized by excessive “red tape”

and routine.

A form of government in which the true power lies

in the hands of committees who dictate policy and

bureaus that carry them out, with little accountability

to the constituency.

THE VOTERS OF THE CITY OF NEW YORKBOROUGHS OF THE BRONX, BROOKLY N, MANHATTAN, QUEE NS AND STATE N IS LAND

BOROU GH PRESIDENTSTHE BRO NXBRO OKL YN

MANHATTANQUEE NS

ST ATEN IS LAND

COMPTROL LER PUB LICADVOCATE

THE COUNCIL51 COUNCIL MEMBERS

THE B RONX 8 MEMBERS BR OOKLYN 16 MEMBERS MANHATTAN 10 MEMBERS QUEE NS 14 MEMBERS S TATEN IS LAND 3 MEMBERS

ALLDIST RIC T

ATTOR NEYS

BOROUGHBOARDS

COMMUNITYBOARDS

FINANCIALINFOR MATION

SE RVICESAGE NCY

PRO CUR EMENTPOLICYBOARD

CITY CLERKCL ERK OF THE

COUNCIL

POLICE DEPART MENT

BUSINES S INTEG RITYCOMMISS ION

DEPARTMEN T OF SANI TATION

DEPARTMEN T OF CITY WIDE

ADMINISTRA TIVESERVICE S

ECONOMICDEVELOPM ENTCORPORAT ION

DEP ARTMEN T OF PROB ATION

DEPARTM ENT OF HOMELESS S ERVICE S

DEPARTM ENT OF CORREC TION

OFFICE OFSP ECI AL

NARC OTICS

OFFIC E OFPAYROLL

ADMINIST RATION

HUMAN RESOUR CESADMINISTRATI ON

-----------------------------DEPARTM ENT OFSOCIA L SERVI CES

FIR E DEPA RTMENT

OFFIC E OF EMERGENC YMANAGEMENT

OFFICE OF MANAGEME NT AND

BUDGET

DEPAR TMENT OFINVESTIG ATION

INDEPE NDENTBUDGE T OFFICE

OTHER AUTHORITIES, B OARDS, C OMMISSION S AND CORPORATIONS

Adviso ry C ommiss ion for Cultural Affairs Metropolitan Mus eum of ArtNew York Botanical Garden Muse um of Modern ArtAmerican Museu m of Natural History Mus eum of the City of New YorkPlanetarium Authority New York C ity OperaAmerican Museu m of the Moving Image New York Hall of Scien ceBronx C ounty Historical So ciety New York Public L ibraryBrooklyn Academy of Music New York Sh akesp eare Fest ivalBrooklyn Botanical Gar den New York C ity BalletBrooklyn Bridge Park New York State TheatreBrooklyn Children's Museu m New York Zoological So cietyBrooklyn Inst itute of Arts and Scie nces Queens B orough Public L ibraryBrooklyn Museu m Queens B otanical Garden So cietyBrooklyn Public L ibrary Queens Museu mCarnegie Hall Sn ug Harbor Cultural CenterCentral Park C ons ervancy Staten Is land Botanical Gard enCity Center 55th Street Theatre Staten Is land Children’s Museu mCouncil on the Environment of New York City Staten Is land Historical So ciety/Cultural Council Foundation Richmondtown RestorationEl Museo Del Barrio Staten Is land Inst itute of Arts and Scie ncesHuds on R iver Park T rus t S taten Is land Zoological So cietyInst itute for Contemporary Art S tudio Museu m in HarlemJam aica Arts Center Theatre in the ParkLandmarks Hardsh ip Appeals Panel Trust for Governors Is landL incoln Center Wave Hill

DEPART MENT OFHOUS ING

PRESE RVATIO N AND DEVELO PMENT

MAYOR

COMMUNITY AF FAIRSUNIT

DEP ARTMEN T FOR TH EAGING

OTHER AUTHORITIES , BOARDS , COMMIS S IONS AND CORP ORATIONS

Board of Collective BargainingCivil Serv ice C ommis sio nCommis s ion on Public Information and CommunicationEnvironmental Control BoardFranch ise an d Concess ion Review CommitteeLoft BoardMetropolitan Transp ortation AuthorityMunicipal Assist ance CorporationMunicipal Credit UnionMunic ipal Water Finance AuthorityProcurement Po licy B oardTeachers R etirement Syst emTransit ional F inance AuthorityWater Board

FIRST DE PUTY MAYOR

OTHER AUTHOR ITIES, B OARDS,COMMISSIONS

AND CORPOR ATIONSBoard of ElectionsCampaign Finance B oardElection Modernization Task F orce

OTHE R AUTHO RITIES, BOARDS ,COMMISSION S AND C ORPOR ATIONSCivilian Compla int Review BoardCommission to C ombat PoliceCorruptionConflict of Interests Boar dEqual E mployment Prac ticesCommission

OFFICES OF SCHEDU LING AN D

ADVANCE

NEW YORK CIT YHOUS ING AUTHORITY

OFFI CE OF LA BORRELA TIONS

CORPORAT IONCOUNSEL

-----------------------------LAW DEPART MENT

STATE LEGISLA TIVEAFFAIRS

FEDER AL AFFA IRS

CITY LEGISL ATIVEAFFAIR S

SE NIOR ADVISOR

OTHER AU THORITIE S, BOAR DS,

COMMISS IONS AN D CORP ORATION SBoard of Correctio nBoard of HealthCenter for Animal Care and ControlCommiss ion for Economic OpportunityHIV and Human S ervices Planning CouncilOffice of the Chief Medical Examin erPrimary Care Development Corporation

OTHER AUTHORITIES , BOARDS ,COMMIS S IONS AND CORPORATIONS

S chool Cons truction AuthorityC ity Universit y of New YorkC ity Univers ity Cons truction FundNew York C ity EducationalCons truction Fund

ADMINISTRATIV EJ USTICE C OORDINATOR

PUB LIC DES IGNCOMMISS ION

HEAL TH AND HOSPITA LSCORPOR ATION

DEPARTME NT OF HEALTH AND MENTAL

HYGIE NE

FAMILY SE RVICESCOOR DINATOR

ADMINISTRA TION FORCHILDRE N’S SER VICES

INTERGOV ERNME NTALAFFAIR S

DEP ARTMEN T OF SMALL BUSIN ESS

S ERVICE S

DEPART MENT OF PARKS AND RECREA TION

DEPAR TMENT OFCULTURA L AFFAI RS

OFFICE OF APPO INTMENTS

DEPARTM ENT OF DESIGN AND

CONSTRU CTION

LANDMARKSPRES ERVATI ON

COMMISSIO N

GRACI E MANSI ON

OFFICE OF SPE CIALPROJECT S AND

COMMUNITY EVE NTS

OFFICE OFCORRESPO NDENCE

OFFICE OF CITY WIDEEVE NTS COO RDINAT ION

AND MANAGEMENT

COMMISSION O N THE UNITED NA TIONS , T HE

CONS ULAR C ORPSAND PR OTOCOL

MAYOR’S FUND TOADVANCE NEW YORK

CITY

OFFIC E OF ADMINISTRAT IVE

SE RVICES

COUNSE LOR

DEPA RTMENT OF CONSUMER AFFAIR S

COMMISSION ON WOMEN’S ISSUES

DEPUT Y MAYOR FORECON OMIC DEVELOPM ENT

DEPA RTMENT OF TR ANSPOR TATION

OFFICE OF CONT RACTSERV ICES

DEPAR TMENT OF CITY PLAN NING

PRE SS SECR ETARY

OFFICE O FMEDIA

RESE ARCHAND ANALYSIS

PHOT O UNIT

DEP UTY MAYOR FOROPER ATIONS

DEPUTY MAYOR FORGOVERNMEN T AFFAI RS AND

COMMUNICATIONS

CHANCE LLOR----------------------------------

DEPARTME NT OF ED UCATIO N

DEPUTY MAYOR FOR LE GALAFFAI RS

MAYOR’S COUN SEL

DEPUTY M AYOR FO R HEAL TH AND HUMAN SERVIC ES

OFFICE OF ADMINISTR ATIVE T RIALS

AND HEARING S

OFFI CE TO C OMBATDOMESTIC VIO LENCE

MAYOR’S JU DICIARYCOMMITTEE

OFFICE F OR PEO PLEWITH DISAB ILITIES

OFFICE O F IMMIGRANTAFFAIR S

COMMISSION O N HUMANRIGHT S

DEPAR TMENT OFBUIL DINGS

DEPAR TMENT OFENVIRO NMENTAL

PROTECT ION

OFFICE OF OPER ATIONS

DEP ART MENT OF INFORMATION

TE CHNOL OGY AND TE LE COMMUNICATIONS

ENVIR ONMENTALCONTROL B OARD

CHIEF SE RVICE O FFICER

OFFI CE OF ENVIRONMENTAL

REME DIATION

CHIEF ADVISO R FOR P OLICYAND STR ATEGIC P LANNING

OFFIC E OF CR IMINALJUSTIC E COOR DINATOR

OFFICE OF SPECIALENFORC EMENT

OFFI CE OF ENVIRONMENTALCOORDINATION

CENTER FOR EC ONOMICOPPOR TUNITY

OFF ICE OF F OOD POL ICY

COORDINATO R OF FATHE RHOOD

INITIATIVE S

OFFICE OF LON G TERMPLANN ING AND

SU STAINAB ILITY

OFFICE OF VETE RANSAFFA IRS

DEPARTMEN T OF RECOR DS ANDINFORMAT ION

SERVICE S

OFFIC E OF MEDIA ANDENTER TAINMENT

Direct Reporting Relationsh ipLiaison Relationsh ip

OTHER AUTHORITIES , BOARDS , COMMIS S IONSAND CORP ORATIO NS

Banking Commis s ionBiomedical Res earch and Development Tas k ForceBoard of Education Retirement Sys temBoard of Standards and AppealsBrooklyn Navy Yard Development CorporationCity Planning Commis s ionCity S ports Commis s ionCommercial Incentive Boundary Area Commis s ionDeferred Compensation BoardEmpire S tate Development CorporationFire Department Pens ion Fund Boa rd of Trus teesGovernors Is land Pres ervation and Education CorporationHous ing Development CorporationIndus trial and Commercial Incentive BoardIndus trial Development AgencyIn Rem Foreclos ure Release BoardLower Manhattan Development CorporationNew York City Employees’ Re tirement S ystemNew York City Empowerment ZoneNYC & CompanyPolice Pens ion Fund B oard of Trus teesNYS Public S ervice Commis sio nNYS Department of Economic DevelopmentPenns ylvania S tation Redevelopment CorporationPort Authority of NY/NJPower Authority of the S tate of NYPrivate Indus try CouncilRent Guidelines BoardS ports Development CorporationTax Appeals TribunalTax Co mmissio nUnited Nations Development CorporationWorkforce Inves tment Board

DEP ARTMEN T OF YOUTH ANDCOMMUNITY

DEVELOPMENT

DEPA RTMENT OF FINANCE

TAXI AND LIMOUSINECOMMISS ION

AIGA’s DESIGN FOR DEMOCRACY

Palm Beach Country BallotGeneral Election, 7 November 2000

3.35 Design

Precinct 0001 Ward 0002 Split 0003 Poll Worker Initials _______ _______English / Spanish

Offi cial Ballot for General ElectionSpringfi eld County, NebraskaTuesday, November 07, 2006

Papeleta Ofi cial para las Elecciones GeneralesCondado de Springfi eld, NebraskaMartes, 7 de noviembre de 2006

Do not fold the ballot.No doble la papeleta.

Fill in the oval to the left of the name of your choice. You must blacken the oval completely, and do not make any marks outside of the oval. You do not have to vote in every race.

Rellene el óvalo que está a la izquierda del nombre de su preferencia. Deberá rellenar el óvalo totalmente y no hacer ninguna otra marca fuera del óvalo. No tiene que votar en todas las contiendas.

InstructionsInstrucciones

Do not cross out or erase, or your vote

may not count. If you make a mistake or a stray mark, ask for a new ballot from the poll workers.No tache o borre, pues esto podría invalidar su voto. Si comete un error o hace alguna otra marca, pida una papeleta nueva a uno de los trabajadores electorales.

1 / 8

Continue votingnext sideContinúe votandoal otro lado

Joseph BarchiandJoseph HallarenBlue / Azul

Adam CramerandGreg VuocoloYellow / Amarillo

Daniel CourtandAmy BlumhardtPurple / Púrpura

Alvin BooneandJames LianOrange / Naranja

Austin HildebrandandJames GarrittyPink / Rosa

Martin PattersonandClay LariviereGold / Oro

Elizabeth HarpandAntoine JeffersonGray / Gris

Charles LayneandAndrew KowalskiAqua / Agua

Marzena PazgierandWelton PhelpsBrown / Marrón

or write-in o por escrito:

Dennis WeifordBlue / Azul

Lloyd GarrissYellow / Amarillo

Sylvia Wentworth-FarthingtonPurple / Púrpura

John HewetsonOrange / Naranja

Victor MartinezPink / Rosa

Heather PortierGold / Oro

or write-ino por escrito:

U.S. SenatorSenador de EEUU

Vote for 1 / Vote por 1

President andVice-President of the United StatesPresidente y vicepresidentede los Estados Unidos

Vote por 1 par

Brad PlunkardBlue / Azul

Bruce ReederYellow / Amarillo

Brad SchottPurple / Púrpura

Glen TawneyOrange / Naranja

Carroll ForrestPink / Rosa

or write-in o por escrito:

U.S. RepresentativeRepresentante de EEUU

Vote for 1 / Vote por 1

Making selectionsHaga sus selecciones

To add a candidate, fi ll in the oval to the left of “or write-in” and print the name clearly on the dotted line.

Para agregar un candidato, rellene el óvalo a la izquierda del espacio designado ‘o por escrito’ y escriba claramente el nombre de la persona en la línea punteada.

Insert the completed ballot into the ballot sleeve. Hand in the ballot to be counted.Cuando termine de votar, introduzca la papeleta en la funda protectora y entré-guela para ser contada.

Optional write-inVoto opcional por escrito

Turning in the ballotEntregue la papeleta

Vote for 1 pair

50% actual size

A

D

C

C

B

Optical scan ballots Two languagesRe-Design from AIGA Guidelines

Platform for Change? Egypt’s Twitter Revolution

and Unrest in #Egypt

DE

C 2

008

AP

R 2

009

AU

G 2

009

DE

C 2

009

AP

R 2

010

AU

G 2

010

DE

C 2

010

JAN

201

1

EGYPTIANUser RegistrationEGYPTIAN MESSAGE VOLUME

via HootSuite

SAMPLE TWEETS TRENDING HASHTAG VOLUMEWorldwide

Jan 25: Twitter blocked in the afternoon as demonstrations gain momentum. Curfews are broken by protesters.

Jan 27: Facebook also blocked. Egyptians find alternate access through tools like HootSuite and remote proxy servers.

Jan 28: Protests escalate. Egyptian government cuts off access to the 4 main Internet providers. Nevertheless, some messages still get through.

Jan 29: The outside world helps organize resources for Egyptians to get their messages out via landlines, satellite, ad hoc ISPs and @speak2tweet.

JAN

16

JAN

29

JAN

25

JAN

28

JAN

27

#Jan25

#Cairo

Mubarak

#Egypt

35%

21%

4% 40%

Data: HootSuite & Ow.ly

SOCIAL MEDIA

http://ow.ly/3NFk6 The Army: we understand the must rights of protestors .. and we won't use force against the people #Jan25 #Egypt

Transparency : Transparency is operating in such a way that it is easy for others to see what actions are performed.

With transparency there is “openness, communication, and accountability“

Defining Transparency | The Role we play