Themes of Research on eGovernment in Developing Countries: Current Map and Future Roadmap Fathul Wahid Department of Information Systems, University of Agder, Kristiansand, Norway Department of Informatics, Universitas Islam Indonesia, Yogyakarta, Indonesia [email protected]Presented at HICSS 2013 Hawaii, 7-10 January 2013
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Themes of Research on eGovernment in Developing Countries: Current Map and Future Roadmap
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Themes of Research on eGovernment in Developing Countries: Current Map and Future Roadmap
Fathul WahidDepartment of Information Systems, University of Agder, Kristiansand, NorwayDepartment of Informatics, Universitas Islam Indonesia, Yogyakarta, [email protected]
Presented at HICSS 2013Hawaii, 7-10 January 2013
Introduction• No comprehensive literature review focusing on
eGovernment in developing countries• Exceptions include Dada (2006) and Hedström & Grönlund (2008)
• Research questions:• What is the themes of current research on eGovernment in
developing countries?• What possible future research direction can be proposed?
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Selection of literature• Limits to prominent journals and or conference proceedings
• Positivist approach is dominant (71.4%)• Mainly techno-centric (66.7%) • Lack of user involvement • Separated from the evaluation process• None uses a theory
• Future roadmap• Considering the specificity of the context (such as by involving end-
users/stakeholders and local readiness) – solution-oriented? • Incorporating evaluation in the design/implementation phase – action
research?• Bringing in relevant theories
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Adoption• Current map
• Positivist approach is dominant (66.7%) – answering what questions• Lack of research from an organizational perspective• Various adoption models exist
• Future roadmap• Paying more attention to the adoption process (i.e., decision making,
resource mobilisation, strategy, role of key actors/stakeholders)• Addressing how and why questions in addition to what questions
(e.g., by adopting interpretive research paradigms)• Identifying conditions/circumstances in which certain factors are
determining or specific problems are emerging (e.g., by synthesizing studies on adoption)
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Impact• Current map
• Limited studies on impact• Very few papers report the real impact (versus the expected impact)
• Future roadmap• Theorising impact (such as tangibility, measurability, and magnitude) • Taking the specificity (such as scale and time-space) of the context
into account when developing instruments to assess impact
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Evaluation• Current map
• Tended to be techno-centric (54.8%)• Separated from design/implementation phase• Lack of longitudinal studies (or historical approach)• Limited uses of theories
• Future roadmap• Conducting a more comprehensive evaluation, beyond a techno-
centric approach• Integrating evaluation with the design/implementation phase• Conducting longitudinal studies • Bringing in relevant theories
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Context• Current map
• Lack of studies that adopt a citizen-centric approach (11.1%)• Various lists of contextual issues• Many papers use ‘unclear’ research paradigm (63.0%)• Only one study that uses a theory
• Future roadmap• Paying more attention to social contextual issues• Identifying conditions/circumstances in which certain contextual
issues are more determining than others (by taking the diversities of developing countries/contextual issues into account)
• Using the research paradigms appropriately and properly• Bringing in relevant theories
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Limitations
• Possible bias due to limited number of the papers under review