The Writing Process and Introduction to Business Messages

NAME – SHAHED RAHMAN

The Writing Process and Introduction to Business

Messages

The Process of Writing

Planning • Gathering and Collecting• Analyzing and Organizing• Choosing a form

Drafting• Being Flexible• Keeping Going • Using your Own Favorite Strategies

Revising• Revising Contents, Structure , and format• Editing sentences and words• Proofreading

TEXT MESSAGING

Text messaging use is posed to grow quickly and dramatically

It can be used for a variety if business purposes

Like mobile phones, email and the web can be used to send text messages

Business use it for promotional purpose

GPS location, Notify of sales, special events nearby

TEXT MESSAGING

Shortcuts are accepted if they help meet the objectives and are clear BTW for By The Way Nite for Night

Text messages should convey ideas completely with minimal need of response

User should avoid them if they interfere with clarity

EMAIL

Recent growth of email has been phenomenal

Email has emerged as a mainstream form of business communication

Internal email forms a significant part of the communication used to coordinate the work in small and large businesses alike

Save time Facilitates fast decision Is cheap compare to other methods And provides a written record It is not confidential Doesn’t show emotion May be ignored or delayed

EMAIL RULE !!!

Including the Prefatory Elements Beginning the Message Organizing the ContentsWriting the Message: Formality

Considerations Writing the Message: General

Considerations Closing the Message Using Emphasis Devices Using Initials CautiouslyAvoiding Inappropriate Use of Email

Include the Prefatory Elements

To Cc BccSubjectAttachment The message

EMAIL

Beginning Message Beginning with the recipient name or greeting Identify yourself if necessary

Organizing the Contents Organizes short messages by presenting information

in descending order of importance Longer message usually follow more complex patterns

EMAIL

Writing The Message Email messages range from highly informal to formal Casual

Casual language uses slang, colloquialisms ( wanna, gonna), contraction, short sentences

Use casual languages when writing to friends Informal

Informal language resembles proper conversation Formal

Formal language keeps a distance between writer and reader

EMAIL

Writing The Message: General consideration Conciseness

Cut nonessentials and write in brief Minimize references to references to previous

communication Clarity

Use the techniques of clear writing Etiquette

Be courteous - gentle Correctness

Write correctly Correctness is a part of message

EMAIL

Closing the Message End with your name perhaps a closing statement

Using Emphasis Devices Email has limited use of emphasis devices.

Using Initials Cautiously- Save time but use cautiously ASAP BTW FAQ FYI LOL TIA TTFN

EMAIL

Avoiding Inappropriate use of Email Do not use email when-

The message is long, complicated or requires negotiation

Question of information need clarification and discussion The information is confidential, sensitive, requires

security or could be misinterpreted Emotionally touch and require tone of voice Remember email can make conflict worse

Traditional Letters

Letters are the oldest form

The early civilizations used them

We still use themFrom the early days

we stills use letter for business

Memorandums

Memos are internal letters. Email is taking over their

functionSome memos may be classified

as reports The memorandums begin

directly – with the objective. Memorandums end with

courteous wordsThe specific information needed

can be listed in logical order

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