FACT SHEET The Windstream Online Experience Windstream Online helps you stay informed about your products and services from initial installation to billing to ongoing day-to-day support. Access Windstream Online via your mobile device* when it’s most convenient (available in the Apple and Android app stores). *Availability of Windstream Online and Windstream Online Mobile tools and features is dependent upon the customer location where Windstream services are provided and the products and services on the customer account. Not all tools and features are available to every customer. Features available on the Mobile App vary by customer and are compatible with Android, iPhone and iPad devices. 3828 l 03.18 ©2018 Windstream Services, LLC. All Rights Reserved. Windstream Enterprise strives to be the best-in-class communications provider. We offer a powerful online platform available 24 x 7, which provides you with access to account information and management tools. Windstream Online Features Technical recommendations from experienced sales engineers Invoicing and payment tools Order status updates Circuit utilization and performance tracking tools Support request creation and progress Contact administration and notification management: Invoice availability Order status updates Support request status Network maintenance Self-service tools: Order tracking VoIP management Security services Inventory reporting, including circuits and phone numbers