The way ahead Geoffrey Tierney Divisional Manager Local Government Efficiency and Modernisation
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The way ahead
Geoffrey Tierney
Divisional Manager
Local Government Efficiency and Modernisation
Geoffrey Tierney
Divisional Manager
Local Government Efficiency and Modernisation
1. Local e-government
2. Modernisation and Efficiency
3. Ways forward
1. Local e-government
2. Modernisation and Efficiency
3. Ways forward
“e-government is not an end in itself. It is at the heart of the drive to modernise
government. Modernising local government is about enhancing the quality of local services and the effectiveness of local
democracy.” The National Strategy for Local e-Government
(November 2002)The National Strategy for Local e-Government
(November 2002)
Programme components
Support for individual councils
IEG - priority outcomes
ISU
Support for Partnerships
National Projects
Capacity Building
e-Innovations
Directgov: Home & Community Franchise
Marketing/monitoring/evaluation
Support for individual councils
IEG - priority outcomes
ISU
Support for Partnerships
National Projects
Capacity Building
e-Innovations
Directgov: Home & Community Franchise
Marketing/monitoring/evaluation
Current and Projected Spending on Local e-Government (IEG3)
£-
£200
£400
£600
£800
£1,000
£1,200
2001/2 2002/3 2003/4 2004/5 2005/6
Mil
lio
n
Central Government Local Authorities
Resources
IEG3 - BVPI 157 Results
Estimates of ESD capability (BVPI 157)
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
IEG1 29% 38% 59% 82% 98%
IEG2 34% 49% 71% 89% 100%
IEG3 33% 46% 66% 86% 99%
2001/2 2002/3 2003/4 2004/5 2005/6
IEG3
IEG2
IEG1
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
En
gli
sh L
oca
lA
uth
ori
ties
Transactional Websites 3% 6% 28% 71% 98%
Contact Centres 3% 5% 13% 48% 91%
One Stop Shops 8% 12% 21% 48% 90%
2001 2002 2003 2004 2005
Development of Main e-Access Channels (IEG3)
Priority outcomes
Schools
Community information
Democratic renewal
e-voting / e-consultation
Local Environment
Payments
Libraries, Sports &Leisure
Transport
Benefits
support for Vulnerable
Schools
Community information
Democratic renewal
e-voting / e-consultation
Local Environment
Payments
Libraries, Sports &Leisure
Transport
Benefits
support for Vulnerable
Support for vulnerable people
Accessibility of services
High take up of web-based transactional services
Making it easy for citizens to do business with the council
Support for vulnerable people
Accessibility of services
High take up of web-based transactional services
Making it easy for citizens to do business with the council
Main Challenges
Embedding e as central to delivering local government’s agenda
Focus on delivery
Change/programme management
authentication/data sharing
Realising Benefits
value for money/efficiency
take up
organisational change
Delivering national project products in time to make a difference
Embedding e as central to delivering local government’s agenda
Focus on delivery
Change/programme management
authentication/data sharing
Realising Benefits
value for money/efficiency
take up
organisational change
Delivering national project products in time to make a difference
www.localegov.gov.uk
Modernisation and Efficiency Team
Implementing the National Procurement Strategy
Developing Strategic Partnerships
Addressing Pay and Workforce Issues
Trading and Companies
Efficiency Review Outcomes
Modernisation and Efficiency Team
Implementing the National Procurement Strategy
Developing Strategic Partnerships
Addressing Pay and Workforce Issues
Trading and Companies
Efficiency Review Outcomes
Local Government Baseline Spend
Workstream Baseline£bn
Transactional Services 0.9
Procurement: Commodity Goods & Services 26.0
Procurement: Construction 8.2
Back Office 7.1
Productive Time 38.5
TOTAL 78
Also - Policy, Funding and Regulation Workstream
Workstream Baseline£bn
Transactional Services 0.9
Procurement: Commodity Goods & Services 26.0
Procurement: Construction 8.2
Back Office 7.1
Productive Time 38.5
TOTAL 78
Also - Policy, Funding and Regulation Workstream
Contact Details
Local eGovernment team :[email protected]
Modernisation and efficiency team :[email protected] or for further information on developing strategic partnershipsvisit www.odpm.gov.uk/ssdp
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