The Ultimate Business Phone System for

The Ultimate Business Phone

System for

Who is Virtual PBX®

• Delivering VirtualPBX® and PBX Parachute™ service since 1997

• A robust solution:– Largest business-class hosted

phone service

– Growing 50%+ every year for the last four years

– 99.999% uptime

• Profitable private business

• Experienced management staff

Professional, Reliable Business Communications

• Your phone system is the primary contact with customers, vendors, and employees

• Essential to efficient business operations

• Critical to your business success

Your company voice needs to sound professional

Why the VirtualPBX Solution?

• Big PBX features, small phone price

• Hosted Service - cost effective alternative to PBX purchase

• No hardware, no software, no maintenance, NO HEADACHES!

• Latest technology without the cost and hassle of upgrading your system

• Concentrate on your business, not your phone system

• Pay as you go = Pay as you grow

Virtual PBX Features

• Integrated voice and fax• Messages can be delivered through

voice, web or email• Easy web-based system

administration• Call Preview Detail, choose to accept

call or not• Music jukebox for custom on-hold

music• Integrated conference call bridge• Unlimited scalability• Detailed call logs• Extension to extension transfer

Virtual PBX – How it Works

• Your company receives a toll free or local number, or you can port your current business number to Virtual PBX

x1Schedule

appointment

x0General

Mailbox

1-XXX-XXX-XXXX

• Extensions can route calls to any number, or just be a voicemail box

Virtual PBX and Fetch!Your Phone Service Choices

1. Fetch! Pet Care Personal Virtual PBX

2. Fetch! Pet Care Regional Dispatcher

3. COMING SOON: Fetch! Pet Care Corporate Dispatcher

Virtual PBX – PersonalCalls from Fetch! Corporate

• Callers can reach you from the Fetch! Toll-free number by entering their zip code

1-866-FETCHME

Thank you for calling Fetch! Pet Care…

To be connected to a pet care provider near you, please

enter your five digit zip code

Fetch! FranchiseeFetch! Franchisee

Fetch! Franchisee

Customers

9512

9

80526

08824

Virtual PBX – PersonalCalls Direct from Customers• Customer calls

your number• Makes selection

at auto-attendant greeting

• Pressing 1 will dial out to you at up to four numbers to find you

• Pressing 0 goes to General Mailbox (voicemail)

1-XXX-XXX-XXXX

Thank you for calling Fetch! Pet Care…

To schedule an appointment, press 1…

x1- Tel #1- Tel #2- Tel #3- Tel #4

x0

Customers

Virtual PBX – Personal (cont’d)Call Preview Detail• Call Preview

Detail will tell you some detail about the call first, before you talk to your caller– Company Name

– Caller ID

– Call Screen

• You can accept the call or send the call to voicemail

1-XXX-XXX-XXXX

Customers

Fetch Pet CareCall from 408-555-1212

Press # to acceptPress * to send to voicemail

x1- Tel #1- Tel #2- Tel #3- Tel #4

Regional Dispatch

Virtual PBX – Regional Dispatch

• If you have quite a few franchisees in a region, you can have your own regional dispatcher handle your incoming calls

1-866-FETCHME

Thank you for calling Fetch! Pet Care…

To be connected to a pet care provider near you, please

enter your five digit zip code

Customers

9512

5

95129

9512

3

Virtual PBX – COMING SOON: Corporate Dispatch

• Let the Fetch! Corporate Dispatch center do the phone work for you 1-866-FETCHME

Thank you for calling Fetch! Pet Care…

To be connected to a pet care provider near you, please

enter your five digit zip code

Fetch! Dispatch

Customers

Easy User Configuration

• Forward your calls to up to 4 numbers

• Adjust the order in which those numbers are called

Easy User Configuration

• Forward voicemail and faxes to your email

• Separate email notification of voice/fax messages

Phone Service Overview

• Local Phone Number: Virtual PBX assigns, or port your current phone number for $10

• Free Minutes: 500 free minutes/month; overage $.03/minute

• Voicemail: voicemail forwarded to email address

• Voicemail Notification: Notification to a email or cell phone

• Virtual Fax: Your phone number is a fax number; emailed as a .pdf file

• Intuitive Web and Phone Interface: Manage via the web or the phone

• Setup Time: 2 business days

There is a one-time setup fee of $10 and a monthly recurring fee of $7 for the following:

Easy Sign Up Process

Virtual PBX FAQs• Can I send faxes through Virtual

PBX?

• Why can't I port a cell phone number?

• I looked on the Virtual PBX website and they can't give me a local number right now. Should I accept the "temp" toll-free number they are offering me?

• Once my number is ported, where will it ring?

• Will my current phone service be cancelled?

Thank You